User Reviews for Econo Lodge West Haven

Research User Reviews for Econo Lodge West Haven (1-20 of 26)

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Apr 14, 2009 by Dave from Poland,OH
Overall Rating: 3

• Breakfast was ok.
• Outdated, poorly maintained, if my wife had been with me she would not have stayed here.

“Outdated, poorly maintained, if my wife had been with me she would have refused to stay here. This was a typical example of foreign owners who are running this hotel into the ground with no intent to update, improve or even maintain the property.”

Apr 18, 2008 by Jeffrey from Binghamton, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[2] • Location:[3]

• There was complimentary water & a snack upon arrival.
• Pillows were awful and comforter was stained & had burn holes.

“This hotel was good in a pinch. Other hotels were full in the area and it sufficed. Hotel staff didn't know the area well. We asked for a Wal-Mart or Target and they said there wasn't one low and behold we found a Wal-Mart a few blocks away. Same thing with McDonalds. The staff was friendly, just not from the area apparently.”

Dec 19, 2007 by Roger from Ashland, MA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Nice lobby.
• Entry ways need updating.

“A mixed bag, but a decent price.”

Oct 11, 2007 by Bruce (. from Lisbon, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• The free breakfast was superb.
• Hallways smelled from urine, needed to be shampooed.

“It was over rated, but personnel were friendly and helpful. Bed was comfortable, and the room although it needed some repair, was clean.”

Sep 7, 2007 by Rachel from Brooklyn, NY
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[8]

• The price was great.
• It was dirty and smelled bad.

“Its location was nice, but we did not get the type of room we reserved, the room was dirty and smelled bad.”

Aug 15, 2007 by Eric from Gaithersburg, MD
Overall Rating: 3
Cleanliness:[4] • Staff:[8] • Location:[8]

• Location was good.
• Really nasty room. Smelled bad. Stuff didn't work.

“This hotel was horrible. I don't mind staying in a dive, but I expect a chain hotel to have little better standards than that. Room smelled horrible when I entered it, the bathroom door didn't shut properly. Random cigarette burns in the curtains and lampshades and on the bed. Burns in the floor from the iron - Who does that?”

Jun 13, 2007 by Sandra from Windsor, MA
Overall Rating: 1
Cleanliness:[2] • Location:[2]

• Nothing.
• Its was dirty.

“It was dirty and was bear. It looked like a jail. Breakfast was not bad but other then that I felt like I was in a penitentiary. Hotel was not very good looked like something you would see in a horror film. Bring your own soap it smells bad. No hairdryer. If you are above 6 foot you would not fit in the shower. There was an adult exclusive channel that my children found and that was not good. Overall I would never stay there again it was terrible.”

May 15, 2007 by Tawana from Norwlak, CT
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[6]

• Nothing the lobby was clean
• It was very snappy and I didn't feel safe there.

“I would only stay at this hotel or an Econo Hotel again if I was desperate.”

Apr 19, 2007 by Angel from Windsor Locks, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Lucky I didn't stay there.
• Dump.

“NA”

Apr 2, 2007 by Kathy from Mountaintop, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] •

• Convenient to new haven without the price.
• Perfect for price.

“Free breakfast, rooms clean with easy access.”

Mar 3, 2007 by Jess from St. Louis, MO
Overall Rating: 3
Cleanliness:[2] • Staff:[3] • Location:[5]

• The continental breakfast had good cereal bagels and good coffee.
• There were holes in the wall, a hair on the towels; it smelled disgusting probably to cover up the smell of the multiple cakes of ant poison there.

“There was such a strong smell we couldn't place, and thought the trays of stuff behind the dresser could have been a bunch of really gross air freshener, but they looked like ant poison trays, the towels didn't seem cleaned, there were holes in the walls, and there was a bunch of tape hanging off the lamps that had remnants of crepe paper hanging off it, guess the last people had a party. It was however decent priced and in a seemingly safe area, and conveniently close to Yale where I was visiting.”

Feb 21, 2007 by Latisha P. from Bridgeport, CT
Overall Rating: 0
Cleanliness:[5] • Staff:[8] • Location:[8]

• Descent for the price.
• Not enough blackest.

“The hotel room was very good for the price that I paid for it. The room had a funny odor like the rug or there were some wet towels left there for awhile. Overall it was okay.”

Nov 17, 2006 by Priscilla from Quispamsis, NB CA
Overall Rating: 5
Cleanliness:[8] • Staff:[8] • Location:[6]

• The price.
• Leaky back entrance.

“It looks like they are renovating so I think it will improve. The front of the hotel is nice but the back is "less than attractive". The staff was friendly and helpful. It seemed that there were new owners from any other time I stayed there¿d.”

Oct 18, 2006 by Catalina from Freeport, ME
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Excellent continental breakfast, friendly staff, clean.
• Construction at the entrance.

“It was better than I expected. Great price.”

Sep 29, 2006 by Nancy from Mathews, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• The free continental breakfast surpassed expectations and was great.
• There was a strong odor of disinfectant in lobby.

“Clean, comfortable rooms. Breakfast was great.”

Sep 13, 2006 by Bobbie from Sanbornville, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• OK for 1 star; continental breakfast.
• Older hotel needs rehab, but clean.

“One star - OK for short money; Rt. 95 construction just outside. Hotel circa 1960's?Very basic. Bulletproof glass at reception desk, but didn't seem to be a bad area.”

Aug 21, 2006 by Denise from Norwalk, CT
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[1]

• Easy on and off I-95,surprisingly, the bathroom was pretty decent.
• Where do I begin????

“This hotel is NOT at all what I expected for a 1-star hotel. I was not expecting all the bells and whistles of say a Marriott but I was not expecting a brothel either. The attendant wanted to charge us $35.00 for checking in an hour before check in time although that fee was not posted anywhere The place was seedy, the carpets reeked of musk and carpet cleaner powder (a horrible combination). The staff was unkind and unfriendly. It looked as though the staff (probably part owners of this place) were family members who slept on sight. The "FREE" continental breakfast was a joke!”

Aug 1, 2006 by Tyler from Lafayette, IN
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[8]

• Very close to the city bus, and free breakfast.
• A bit of a musty smell when I entered my room.

“This hotel is located conveniently next to a bus line just off the freeway and near to food and shopping. The rooms are well-maintained and clean and the staff is attentive.”

Jun 19, 2006 by Yixian from Rochester, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• I'm very satisfied this hotel service, location, price , facility and...
• It's a little bit noisy at night ( traffic noise).

“That is clean, big space, comfortable, convenient very reasonable price. This year we will visit Yale University for a couple of times and we'll definitely choose this hotel again. Thank you.”

May 19, 2006 by Brandon from Omaha, NE
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[7]

• For the price it was not bad, especially the free breakfast.
• The construction nearby made it inconvenient to get to places in the immediate vicinity.

“For what I spent it was not bad. Everyone there was helpful. The hotel was fairly clean and safety did not seem to be an issue.”

Dec 18, 2005 by Asim
Overall Rating: 4

• Free breakfast.
• Not well heated, no iron.

“Conveniently located right by interstate 95, it is easy to get to and leave. The staff is friendly. However, the room was cold when I first stepped in and the heater was not enough to warm up the place until hours later, when the temperature became bareable to sleep in. There are no iron in the room, which leaves a business traveler like me with wrinkled shirts for my clients (not a good look).”

Nov 8, 2005 by Melissa from Hoboken, NJ
Overall Rating: 3
Cleanliness:[4] • Staff:[7] • Location:[8]

• Continental breakfast was ok.
• Run down, dingy. Thin walls.

“The lobby and other common areas were run down and dingy. The room itself was more comfortable, but the walls were so thin that we could hear the people upstairs and conversations from next door.”

1 of 1 people found this review helpful.

Aug 26, 2005 by Raymond from Jacksonville, FL
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[4]

• Nothing
• Noisy; air-condition not great; only 1 bed in room for 3

“Granted I should have called before we went there but when I plugged in 3 people we should have had 2 beds. Staff was not accomidating in this matter, except to finally give us a roll-a-way that my 40 year old daughter had to sleep on when there were other rooms with 2 beds in them.Walls were paper thin, we were on bottom floor and we heard the people above us walking dropping things and making noices most of the night.When taking a shower water flooded the bathroom.Would not give me a receipt for staying there.All in all was not very pleased.”

1 of 1 people found this review helpful.

Jun 15, 2005 by Lisa from Putnam, CT
Overall Rating: 6
Cleanliness:[5] • Staff:[3] • Location:[1]

• room was clean
• Unfriendly desk, location, rooms in rear, dark parking lot

“Room was clean, housekeeping good, unfriendly desk clerk, dark parking lot, rooms in rear of motel, no elevator, overall dinginess of outside of hotel, construction on the road,”

May 30, 2005 by Rex from Killeen, TX
Overall Rating: 10
Cleanliness:[8] • Staff:[8] • Location:[7]

• convenient in and out to the hwy
• smoking rooms next to non smoking rooms

“remember this is an old hotel; clean accomodations; courteous staff and good breakfast”

May 6, 2005 by Brenda from Manhattan, KS
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[5]

• close to the interstate
• safety issues--door opens to outside; check-in through a bulletproof glass

“OK for one night, but didn't entirely feel safe.”