User Reviews for Courtyard by Marriott Long Island Macarthur

Research User Reviews for Courtyard by Marriott Long Island Macarthur (21-40 of 40)

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Nov 8, 2007 by Denise from Palm Coast, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very friendly, and helpful.
• There was not enough parking, do to restaurants that where close to hotel. Restaurant patrons used hotel parking at night.

“Quiet and enjoyable. Within the center of many locations, we needed to get too.”

Nov 8, 2007 by Margaret from Rockaway Beach, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• The pool was nice.
• Noise was loud walls are very thin can hear the TV in the rooms across the halls.

“The stay was nice the, staff courteous at best no smiles or the warmest of welcomes but maids were the nicest. The pool was the best part of our stay. Location was good for where we wanted to be.”

Nov 8, 2007 by Johana from Henryville, PA
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[7]

• Easy location.
• Disappointed in cleaning staff.

“I checked in to MU room around 6:30 pm drop my bags off and ran out the door. I have a brother in the hospital and I wanted to see him before visiting hours were over. I came back to the room around 11:30pm. I showered around 12 am. As I am showering to my surprise I realize my bathtub was not cleaned at all by the cleaning staff as a toothpick was left where I placed my soap. Needless to say I was very upset. On my way out I complained to the manager, who said she would take care of it. Well I guess she did, she sent up a "little" care package of 2 water bottles and a free breakfast. I showered in a dirty tub and that's how you compensate. No thank you I will never stay or recommend this hotel never!”

Nov 7, 2007 by John from Brooklyn, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff, good location.
• Hotel card readers are buggy. I was locked out of my own room and locked out of the pool!

“The staff is very friendly and nice. The hotel is smoke free which is great. There's free internet and cable TV. It can get pretty noisy sometimes. If people talk in the hallway, you can hear it in the room. I didn't get much sleep the first night of my stay.”

Aug 1, 2007 by Christine from Odenton, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean, attractive, comfortable room; personable front-desk staff; nice pool. Loved the all-hours mini-mart!
• Breakfast in restaurant so-so quality and overpriced. Ironing board in room 325 needs replacement.

“My family and I had a pleasant and comfortable stay. The key elements were their-reasonable price per New York/Long Island standards; room was attractive and very clean; comfortable beds; safe, convenient location and parking; friendly, professional front-desk staff; pool, hot tub, gym were nice, with generous open hours. Our favorite item was the in-lobby mini-mart type snack bar, where you could buy snacks and beverages anytime and just bring them to the front desk to be charged to your room. It was very nice, as weary, out-of-state travelers, not to have to search out a 7-11 after arriving off-hours, having driven 250 miles with a 7-year-old (why haven't more hotels thought of this? Our family of three, happily spent $30 at the mini-mart in just 36 hours!) Overall, a good value for the travel dollar. We would stay at the courtyard Marriott Long Island Macarthur again.”

Mar 22, 2007 by Ken from Punta Gorda, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Nice room, comfortable bed.
• Not able to smoke in room.

“Did not know Marriott went smoke free.”

Feb 24, 2007 by Walter from Newnan, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• .Convenient and friendly staff.
• Nothing.

“Will book again in the near future.”

Oct 4, 2006 by David from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Overall it was a great place to stay.
• Needed more coffee in the room.

“Great place.”

Aug 8, 2006 by Nigel from Shirley, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• I only had to stay one night.
• Housekeeping stole my gold necklace.

“Room service took two hours and was wrong twice. housekeepers stole my gold chain and pendant. people partying next door and hotel management did nothing about the noise. worst hotel stay ever.”

1 of 1 people found this review helpful.

Jul 5, 2006 by Terry G. from Saratoga Springs, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Our room and entire staff was perfect in every way.
• We could not access the hotel at the side door-our key did not work.

“The amenities of the hotel were clean and very up to date. We enjoyed out stay.”

Jun 21, 2006 by Kelly from Shelton, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[4]

• The hotel was very nice and very peaceful.
• The bathroom was huge but the sink was very small and no place to put our stuff.

“We were genuinely surprised with the quality of this hotel. It was a lot further out than we would have hoped to have stayed and it was a bit inconvenient trying to get back onto the highway but the hotel was very nice and the staff was exceptional.”

Jun 8, 2006 by Fay from Moira, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• THE MATTRESS WAS THE BEST AND MOST COMFORTABLE WE HAVE EVER HAD we slept very well...
• Nothing- it was very nice!

“We were in town for a family gathering and a graduation, I only wish we could have stayed in our room more and also wish we had more time to enjoy the pool, the kids loved that part! The rooms were very clean, quiet and dark when shades were drawn so we could sleep in extra long! It was an EXCELLENT choice, we were offered another hotel stay for free (on them) from a relative, but I'm glad we paid for this one ourselves as we got the rest we needed between "gatherings!”

Jun 7, 2006 by Dj from Shenandoah Junction, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great entertainment in the restaurant Saturday night.
• The pool and hot tub chemicals smell awful.

“Very nice and clean.”

Jun 5, 2006 by Rob from Maplewood, NJ
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[9]

• Indoor pool / beds were comfortable / wireless.
• did not have room I requested.

“The hotel is nice and situation along the LIE. Beds are comfortable and you get good nights rest. Rooms nice size. Wireless Internet access.”

Feb 19, 2006 by Juan from Texas
Overall Rating: 9
Cleanliness:[7] • Staff:[7] • Location:[8]

• Clean and good value.
• None.

“Nice clean hotel very modern, nice to have a computer in the lobby for use. Location is off the highway nothing nearby. Red Lobster and Barbecue place to eat. About a 10 minute walk to Lirr transit station. Hotel provides a free shuttle their or the airport very nice. I asked for a ride to train station and must have been busy and called a cab for me instead. Overall, a nice place to stay.”

Oct 2, 2005 by Joe from Islip, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Wireless internet access, and comfortable beds.
• In one area by the closet the carpet was soaked with water.

“Good amenities.”

Aug 24, 2005 by Kathy from Bay Shore, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• The room had a refrigerator + microwave.
• A few parts of the hotel seemed to need updating.

“You will find a pleasant, typical Marriott Courtyard with pool, comfortable rooms, and tasty food in the restaurant. CVS and supermarket are close by!”

Aug 23, 2005 by Kevin from Herndon, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Staff wanted to help, very pleasant

“Good location, good people”

Aug 3, 2005 by Robert from Duxbury, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent buffet, dining hours, room
• Nothing negative

“Hotel is underrated. Classified as 2 1/2 star and better than the two three star hotels I previously stayed at.”

Sep 8, 2004 by Brian S. from Baiting Hollow
Overall Rating: 2

“Staff was rude.”

1 of 2 people found this review helpful.