User Reviews for Marriott Trumbull Merritt Parkway

Research User Reviews for Marriott Trumbull Merritt Parkway (21-40 of 109)

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Mar 3, 2008 by Jessica from Valley Forge, PA
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[7]

• Onsite restaurant and bar.
• No in room microwave or fridge.

“Convenient location, meeting rooms, spacious lobby.”

Feb 25, 2008 by Claire from Mesa, AZ
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[9]

• Convenience.
• Room noise level.

“Just average for a hotel of it's profile.”

Feb 21, 2008 by Jasmin from Bridgeport, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and comfortable.
• Bath sink is not in the bathroom and extra door leading to next door.

“When entering it was clean and the associates helped us out quickly and efficiently the room was also clean and comforting.”

Feb 20, 2008 by Eric from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Modern, clean, good sized room, comfortable bed, excellent amentias, friendly staff.
• I have nothing bad to say about this hotel experience.

“Friendly knowledgeable and helpful staff, good sized rooms and comfortable beds, excellent buffet breakfast, good proximity to restaurants and basic shopping.”

Feb 20, 2008 by Harry from Amherst, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• They still charge for internet service; even third world countries do not charge for wireless service. It is like having a bed with no pillow.

“Very nice, I stay here often and I am always satisfied.”

Feb 7, 2008 by Ruth from Kingston, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable and clean, good location.
• Restaurant a bit pricey, limited menu selection.

“Pleasantly pleased, friendly staff, good service.”

Jan 23, 2008 by Lisa from Vienna, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• The staff was wonderful. The front desk also had cookies, apples and hot cider in the afternoon.
• Small, cold pool. Not a lot around the neighborhood.

“We stayed at the Trumbull Marriott while in town for a sporting tournament. It was quiet, clean and friendly. The front desk provided hot cider, cookies and fresh apples in the afternoon, which we much appreciated. The staff was very friendly, always saying hello, and very kind to my two little kids, despite being a hotel catering to the business traveler. My kids loved the hot tub, because the small regular pool was much too cold for them. There isn't a whole lot to do around the neighborhood, except for a Target, upscale grocery and strip mall. We had to drive 10 min away for chain restaurants and much further for other diversions.”

Jan 20, 2008 by Will from Upper Arlington, OH
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Great service, very accomodating staff.
• Difficult to find.

“Great amenities, full service hotel, clean and comfortable room. hotel is difficult to find but I would definitely stay here again.”

Jan 15, 2008 by Jami from New London, CT
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• The hotel lobby was decorated nicely.
• The hotel rooms looked as if it belonged to a Days Inn.

“I was checked in by the Asst Hotel Manager. She was quite pleasant. The housekeeping staff was quite helpful by locating my power cord to my laptop that I left behind. For the price I paid I guess it was reasonable. Other than that it was a good stay.”

Jan 13, 2008 by Logan from Nashua, NH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room Cleanliness and appearance of the hotel.
• Internet connectivity fees.

“I do not like the fact I need to pay $10 extra for internet connectivity. It is not convenient for business traveler. Many hotels and restaurants are offering free WIFI internet.”

Nov 11, 2007 by Jessica from Valley Forge, PA
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[6]

• Close to office.
• Very frustration experience.

“When I checked in, I was advised that the hotel was overbooked. I was given a hospitality suite (for meetings). There was no bed. I had to wait an hour for a roll up cot to be provided. I am positive that I was singled out, over other quests checking in.”

Oct 19, 2007 by Warren from Greensboro, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

• Very comfortable.
• No free breakfast.

“Good but I am not sure that it is worth the asking price - I did not pay that amount. That is what they wanted for an extra night.”

Oct 17, 2007 by Donna from Alexandria, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• It's comfortable. This was a return trip for me.
• The restaurant is over priced. Parking is sometimes far away from the hotel.

“Overall, my family and I like this hotel. It's in a comfortable location close to a small shopping center. This was repeat trip and I knew what to expect.”

Oct 15, 2007 by Bharat from East Windsor, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Quiet, comfortable.
• Bed was lousy - woke up with sore back.

“Positive experience.”

Oct 10, 2007 by Joel from Mechanicsburg, PA
Overall Rating: 2
Staff:[4] • Location:[3]

• They treated us to a free Sunday brunch.
• Floor was flooded by window, called hotel full no other rooms available.

“Beds were not comfortable, bathroom was not real clean, carpet was wet in front of the window, when we call about was just told hotel was full, kids were playing in the hallway with bag transporter, hitting walls this was after 11 pm, had to call security for this, not a great trip.”

Oct 9, 2007 by Dave from Milford, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Cookies and apples in the pm.
• Transferred room due to ants but did not inform us of amenities associated with the room.

“Nice place to stay busy but safe area.”

Oct 7, 2007 by Jessica from Valley Forge, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[7]

• Convenient location.
• Staff had difficulty with movie order and check out.

“Hotel seems to promote conferencing, over quest comfort.”

Sep 28, 2007 by Janet from Babylon, NY
Overall Rating: 7
Cleanliness:[4] • Staff:[9] • Location:[10]

• Convenience, ease, consideration.
• No continental breakfast, toilet did not flush, remote did not work.

“I always enjoy staying at the Trumbull Marriott. Initial impression is always welcoming and sophisticated. After that, you are left on your own. This is a quality hotel with a friendly staff. I would like a little "something" with the morning coffee as there is little time for me to eat before I leave.”

Sep 17, 2007 by Donna from River Edge, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location, ambience.

“Hotel is lovely, comfortable and well located. Room was spacious. Negatives: the sink pipes leaked and the room smelled strange -not unpleasant exactly just odd.”

Sep 10, 2007 by Len from Calgary, AB CA
Overall Rating: 7
Cleanliness:[8] •

• Bed linen was excellent.
• Breakfast food used too many artificial products.

“There was no concierge which would have been helpful as a tourist looking for areas of interest. Dinner was good, but breakfast was not edible: artificial waffles, artificial maple syrup, artificial whipped cream, even artificial strawberry sauce. The eggs were from a carton.”

Sep 9, 2007 by Emily from La Habra, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Helpful staff, clean room, free internet.
• Only one restaurant.

“Probably one of my favorite hotels that Ive stayed in. Courteous staff, excellent food, and an ally clean room. No problems with check in.”

Aug 28, 2007 by Dennis from Baldwin, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very attractive and clean.
• Restaurant service was poor, food mediocre and pillows hard.

“Very attractive, friendly, clean, convenient, and quiet.”

Aug 27, 2007 by A from Morristown, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good atmosphere and comfortable rooms.
• Room service is expensive!

“This is a great place to stay. It is the nicest hotel in the Trumbull - Shelton area. Everything is comfortable and clean and the staff is friendly and accommodating.”

Aug 26, 2007 by Meg from Isle Of Palms, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• Quiet and clean.
• Nothing.

“I was happy with my stay. Just what I was looking for, peace and quite.”

Aug 19, 2007 by Jessica from Valley Forge, PA
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[8]

• Landscaping and pool.
• Room not clean, ratty sheets, no shampoo, etc.

“It is fine for short stays.”

Aug 1, 2007 by James T. from Port Saint Lucie, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The Sunday brunch.
• One bank of elevators. Had to walk 100 yards to our room.

“Guest staff very helpful. Room service prompt and polite. Excellent selection for brunch and food prepared nicely. Had only one toaster and food was getting cold waiting turn to toast my bagel.”

Jul 16, 2007 by Yoruba from Silver Spring, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very friendly.
• I did not like that I had to pay for internet. It would have been nice if a DVD player had been available to use in my room.

“The staff was very friendly and the beds were comfortable.”

Jun 14, 2007 by Latoya from Greensboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• You could hear people in the hallway from your room.

“Overall nice hotel.”

May 16, 2007 by Kathy from St Petersburg, FL
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[8]

• Needs to be updated & not very clean.

“Needs to be updated.”

May 9, 2007 by Gerald/Judith'S H. from Edison, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds, high quality customer service.
• Very expensive drinks at bar.

“Excellent. I would like to stay there again this Saturday night may 12th 2007. I have another business trip this weekend.”

Apr 29, 2007 by Terry from Boca Raton, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location to the highway.
• It is showing its age.

“It is a fine hotel for the price that I paid. The hotel restaurant is grossly overpriced. There are limited options in the immediate area and therefore you are a captive audience.”

Apr 5, 2007 by Steve from Cranston, RI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly staff, comfortable room.
• Erratic service in restaurant.

“I stayed at the trumbull Marriott for the first time in about 10 years. The friendly check in clerk gave us a room on the concierge floor at no extra charge. The room was nicely decorated and comfortable. The pool and spa area looked really nice, even though I didn't use it. There were a few negatives with the property. Some of the hallways looked like they haven't been updated since the hotel opened about 20 years ago. The restaurant service was friendly, but rushed at times and slows at others. Also, if you are not familiar with the area, the hotel can be a little hard to find.”

Mar 27, 2007 by Kelly from Shelton, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I like the cleanliness of the hotel as well as the friendly staff.
• I wish the bathrooms were a little bit bigger.

“We always stay at this hotel and always enjoy our stay. The staff is always courteous and the rooms are always well-kept.”

Sep 19, 2006 by Mary from Newark, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Being there was like being in a fairytale--ordered breakfast in bed- so wonderful.
• Nothing.

“Upscale, clean, quiet and all personnel helpful and so polite.”

Sep 19, 2006 by Narith from Edison, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• I liked the decor of the rooms, the helpful and pleasant hotel employees, and the cleanliness.
• I didn't like the location as much because it was difficult to find. Street names weren't clearly visible.

“The hotel is a good place to stay for business travelers. They met my needs and most importantly are helpful.”

Sep 11, 2006 by Harry from Amherst, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Convenient, clean and comfortable.
• there was nothing I did not like, they should make wireless internet available in the rooms.

“Whenever I am in this area on business I try to stay at this hotel. The location is very good and the rooms are always clean and comfortable. I have spent time with my wife there visiting family and she was also very happy with our stay.”

Sep 2, 2006 by John from Watertown, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Incredible service staff!
• Charge for a 32oz water of 4$.

“Overall experience was very good. For this price hotel I did see some minor quality problems. Remembering this is a pretty classy hotel, there was some hair on the toilet cover. The rug was beginning to curl on edges against wall. Rusting on the bathroom vent is gross. The cabinet which holds the TV is crowded and the TV doesn't roll out far enough to easily see from the workstation area; and its not a 25inch TV. The door is chipped at the bottom on the outside. And of course the 4$ charge for the 32oz water is a little cheap. Workstation chair a little cheap. The good stuff. Absolutely awesome bed with wonderful sheets. They could use a mid size pillow instead of 3 large and 3 small. Phenomenal staff and at your service from beginning to end. Better food than I thought and I was very happy with the value. Dinner was well priced for the quality. I would give this Hotel a 91 out of a 100.They should reconsider their no-smoking policy coming into effect in September.”

Sep 1, 2006 by Jack from Marion, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location close to my daughters home, hotel was very nice.
• No problems.

“Large hotel with all the usual amenities, in room internet, pool, restaurant, nice rooms. Convenient to Merritt parkway, Stratford and I95.”

Aug 29, 2006 by Marsha from Fairfield, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Ambiance, quality of linens and furniture.
• I feel the normal pricing for the room should cover some of the premium priced service 'i.e.' music.

“Location: quiet and comfortable Staff: courteous Lobby: Clean and inviting, higher end furnishings Room: Clean and comfortable, furnishings looked of quality Overall: I really enjoyed my stay, I would like to see some of the premium services be inclusive, 'i.e.' music and cable channels. The pricing is appropriate for inclusive.”

Aug 29, 2006 by Kelly from Shelton, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel is always very nice and the staff is always very friendly and helpful.
• Not applicable to this stay.

“We always enjoy staying at the Trumbull Marriott. It is a very nice hotel and very conveniently located for us. The hot water tank blew so we were not able to take showers the next day but the manager gave us restaurant vouchers to make up for it which went above and beyond anything that they could have done.”

Aug 4, 2006 by William from Dorchester, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• I like their restaurant, live band playing by the pool side.
• The construction that's going on. was unable to use the hot Tub.

“My hotel stay was enjoyable . just wish they were done with the renovation and also the cleanliness of there bathrooms.”

Aug 3, 2006 by Joey from Ansonia, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The people were very friendly and everything was very clean.
• When I was leaving they took rate out of debit card again and my checking account was screwed up for 2 days.

“I think the hotel was very nice and worker there were very friendly”

Jul 25, 2006 by Mark from Lancaster, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Nice Bar & Restaurant.
• Bedding and Sheets were not fresh.

“Good Value. Excellent Restaurant and Bar. Rooms were only average.”

Jul 22, 2006 by Joseph from Robersonville, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The lobby and the pool was nice.
• The ice machine was broken, the toilet seat broken, no toilet paper, big visible stain on the chair.

“I called the hotel July 14 to tell them we would be coming in later than 4pm because we had wedding rehearsal & dinner afterward, hotel clerk said fine because there was no cutoff time, we get there at 11:30pm, hotel clerk said that someone had called in and canceled the reservation, I told them my wife had called in to say we will be later than 4:pm, hotel clerk said they would reinstate the reservation, after that we finally get to the room, toilet seat broken, big stain on the chair, they left the same broken glass the second night, finger prints on the other glasses leaving me to think they did not give new glasses, no toilet paper second night, no ice in vending machine, no tissues second night and I could go on. My question is , do you know if they treat certain room differently because of the rate we were billed? ”

Jul 13, 2006 by Andrew from Richmond Hill, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Lovely indoor and outdoor pools.
• Renovations going on.

“Excellent hotel, nice friendly staff, great rooms, nice facilities.”

Jul 11, 2006 by Les from Tampa, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff and accommodations they made for us.
• Internet charges and no room refrigerator.

“The hotel meets and exceeds expectations you have for a full service Marriott hotel. There is both an indoor and outdoor pool for convenience. Dining was excellent and reasonably priced. The staff went the extra mile to address the room needs of my disabled daughter. The facility was easy to navigate for her and conveniently located.”

Jun 23, 2006 by Karen from Peoria, AZ
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[5]

• Location to parkway.
• Was given 4 rooms, mold in rooms and 1 staff member not friendly and lied.

“I checked in on the 14th and was given a king size bed in smoking which I wanted non smoking 2 doubles. When I went back to the front desk the women said well you are not given a choice but I will look. I said fine and if it is not smoking even better he quote was, ¿Oh no! there are no non-smoking rooms available.¿ She then moved us to another room - 2 beds smoking - well the toilet did not work. The maintenance man, Mike, by the way very nice - said he told them not to use this room toilet broken. It was then about 8:30pm they wanted him to move a toilet from another room. He called and told them he could not by himself and that they need to give us a room 2 beds non smoking and requested that they give me a free movie for all the trouble. Well, miraculously they moved me to my 3rd room which was 2 beds on the non smoking floor (the one they did not have). This was Wednesday the 14th. The next morning I took a shower and left my purse next to the bed--when I picked up my purse it was wet because the shower leaks through the wall--the rug and the wall were wet. The room had rust around doors and just did not look clean. For 2 nights I kept waking up and had a hard time breathing--I did not think anything of it until I went to the window and looked up on the sill and there was literally growing black fuzzy mold ( I took pictures) I called the office either Friday or Saturday and asked if they were aware of the situation and they said no but would move me again 4th room also 3 lights did not work in this room. Finally the 4th room. Cleaner had a little mold but had a urine odor. I just kept spraying air freshener. The lobby and restaurants were clean and many business people which I felt is all they wanted. I would not recommend this hotel to anyone. I plan on emailing the pictures of the mold growing in the room to the Marriott headquarters.”

1 of 1 people found this review helpful.

Jun 15, 2006 by Cindy from Huntington, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything, especially the restaurant.
• Too many pillows.

“Great Marriott quality.”

Jun 7, 2006 by Becky R. from Clark, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Will come back to this place for business with my kids. Any times I will recommend this place to friend and family.
• The only thing I did not like about my staying is that poor water was very cold the Jacuzzi wasn't working so it .was king of cold in there.

“I will like to say thanks you all for making all this a great place to stay about the water and Jacuzzi with talk to a very nice man who try to help but he could do much about the heat in there but that was very nice of him for trying if anything you can do is just have more heat by the poor specially when is still little cool out side maybe for some one like you and me is ok but for older and younger still little cold thanks you all again.”

Jun 6, 2006 by Tonia from Fresno, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Very professional, clean, and comfortable.
• The hotel room was slightly dusty. If available, we would have liked a continental breakfast.

“The hotel was in a very convenient location. The rooms were very comfortable. We enjoyed our stay.”