User Reviews for Marriott Trumbull Merritt Parkway

Research User Reviews for Marriott Trumbull Merritt Parkway (41-60 of 109)

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Sep 9, 2007 by Emily from La Habra, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Helpful staff, clean room, free internet.
• Only one restaurant.

“Probably one of my favorite hotels that Ive stayed in. Courteous staff, excellent food, and an ally clean room. No problems with check in.”

Aug 28, 2007 by Dennis from Baldwin, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very attractive and clean.
• Restaurant service was poor, food mediocre and pillows hard.

“Very attractive, friendly, clean, convenient, and quiet.”

Aug 27, 2007 by A from Morristown, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good atmosphere and comfortable rooms.
• Room service is expensive!

“This is a great place to stay. It is the nicest hotel in the Trumbull - Shelton area. Everything is comfortable and clean and the staff is friendly and accommodating.”

Aug 26, 2007 by Meg from Isle Of Palms, SC
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• Quiet and clean.
• Nothing.

“I was happy with my stay. Just what I was looking for, peace and quite.”

Aug 19, 2007 by Jessica from Valley Forge, PA
Overall Rating: 5
Cleanliness:[3] • Staff:[8] • Location:[8]

• Landscaping and pool.
• Room not clean, ratty sheets, no shampoo, etc.

“It is fine for short stays.”

Aug 1, 2007 by James T. from Port Saint Lucie, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The Sunday brunch.
• One bank of elevators. Had to walk 100 yards to our room.

“Guest staff very helpful. Room service prompt and polite. Excellent selection for brunch and food prepared nicely. Had only one toaster and food was getting cold waiting turn to toast my bagel.”

Jul 16, 2007 by Yoruba from Silver Spring, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was very friendly.
• I did not like that I had to pay for internet. It would have been nice if a DVD player had been available to use in my room.

“The staff was very friendly and the beds were comfortable.”

Jun 14, 2007 by Latoya from Greensboro, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• You could hear people in the hallway from your room.

“Overall nice hotel.”

May 16, 2007 by Kathy from St Petersburg, FL
Overall Rating: 4
Cleanliness:[2] • Staff:[8] • Location:[8]

• Needs to be updated & not very clean.

“Needs to be updated.”

May 9, 2007 by Gerald/Judith'S H. from Edison, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfortable beds, high quality customer service.
• Very expensive drinks at bar.

“Excellent. I would like to stay there again this Saturday night may 12th 2007. I have another business trip this weekend.”

Apr 29, 2007 by Terry from Boca Raton, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Location to the highway.
• It is showing its age.

“It is a fine hotel for the price that I paid. The hotel restaurant is grossly overpriced. There are limited options in the immediate area and therefore you are a captive audience.”

Apr 5, 2007 by Steve from Cranston, RI
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly staff, comfortable room.
• Erratic service in restaurant.

“I stayed at the trumbull Marriott for the first time in about 10 years. The friendly check in clerk gave us a room on the concierge floor at no extra charge. The room was nicely decorated and comfortable. The pool and spa area looked really nice, even though I didn't use it. There were a few negatives with the property. Some of the hallways looked like they haven't been updated since the hotel opened about 20 years ago. The restaurant service was friendly, but rushed at times and slows at others. Also, if you are not familiar with the area, the hotel can be a little hard to find.”

Mar 27, 2007 by Kelly from Shelton, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• I like the cleanliness of the hotel as well as the friendly staff.
• I wish the bathrooms were a little bit bigger.

“We always stay at this hotel and always enjoy our stay. The staff is always courteous and the rooms are always well-kept.”

Sep 19, 2006 by Mary from Newark, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Being there was like being in a fairytale--ordered breakfast in bed- so wonderful.
• Nothing.

“Upscale, clean, quiet and all personnel helpful and so polite.”

Sep 19, 2006 by Narith from Edison, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• I liked the decor of the rooms, the helpful and pleasant hotel employees, and the cleanliness.
• I didn't like the location as much because it was difficult to find. Street names weren't clearly visible.

“The hotel is a good place to stay for business travelers. They met my needs and most importantly are helpful.”

Sep 11, 2006 by Harry from Amherst, NH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• Convenient, clean and comfortable.
• there was nothing I did not like, they should make wireless internet available in the rooms.

“Whenever I am in this area on business I try to stay at this hotel. The location is very good and the rooms are always clean and comfortable. I have spent time with my wife there visiting family and she was also very happy with our stay.”

Sep 2, 2006 by John from Watertown, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• Incredible service staff!
• Charge for a 32oz water of 4$.

“Overall experience was very good. For this price hotel I did see some minor quality problems. Remembering this is a pretty classy hotel, there was some hair on the toilet cover. The rug was beginning to curl on edges against wall. Rusting on the bathroom vent is gross. The cabinet which holds the TV is crowded and the TV doesn't roll out far enough to easily see from the workstation area; and its not a 25inch TV. The door is chipped at the bottom on the outside. And of course the 4$ charge for the 32oz water is a little cheap. Workstation chair a little cheap. The good stuff. Absolutely awesome bed with wonderful sheets. They could use a mid size pillow instead of 3 large and 3 small. Phenomenal staff and at your service from beginning to end. Better food than I thought and I was very happy with the value. Dinner was well priced for the quality. I would give this Hotel a 91 out of a 100.They should reconsider their no-smoking policy coming into effect in September.”

Sep 1, 2006 by Jack from Marion, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location close to my daughters home, hotel was very nice.
• No problems.

“Large hotel with all the usual amenities, in room internet, pool, restaurant, nice rooms. Convenient to Merritt parkway, Stratford and I95.”

Aug 29, 2006 by Marsha from Fairfield, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Ambiance, quality of linens and furniture.
• I feel the normal pricing for the room should cover some of the premium priced service 'i.e.' music.

“Location: quiet and comfortable Staff: courteous Lobby: Clean and inviting, higher end furnishings Room: Clean and comfortable, furnishings looked of quality Overall: I really enjoyed my stay, I would like to see some of the premium services be inclusive, 'i.e.' music and cable channels. The pricing is appropriate for inclusive.”

Aug 29, 2006 by Kelly from Shelton, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• The hotel is always very nice and the staff is always very friendly and helpful.
• Not applicable to this stay.

“We always enjoy staying at the Trumbull Marriott. It is a very nice hotel and very conveniently located for us. The hot water tank blew so we were not able to take showers the next day but the manager gave us restaurant vouchers to make up for it which went above and beyond anything that they could have done.”

Aug 4, 2006 by William from Dorchester, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• I like their restaurant, live band playing by the pool side.
• The construction that's going on. was unable to use the hot Tub.

“My hotel stay was enjoyable . just wish they were done with the renovation and also the cleanliness of there bathrooms.”

Aug 3, 2006 by Joey from Ansonia, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The people were very friendly and everything was very clean.
• When I was leaving they took rate out of debit card again and my checking account was screwed up for 2 days.

“I think the hotel was very nice and worker there were very friendly”

Jul 25, 2006 by Mark from Lancaster, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[8]

• Nice Bar & Restaurant.
• Bedding and Sheets were not fresh.

“Good Value. Excellent Restaurant and Bar. Rooms were only average.”

Jul 22, 2006 by Joseph from Robersonville, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• The lobby and the pool was nice.
• The ice machine was broken, the toilet seat broken, no toilet paper, big visible stain on the chair.

“I called the hotel July 14 to tell them we would be coming in later than 4pm because we had wedding rehearsal & dinner afterward, hotel clerk said fine because there was no cutoff time, we get there at 11:30pm, hotel clerk said that someone had called in and canceled the reservation, I told them my wife had called in to say we will be later than 4:pm, hotel clerk said they would reinstate the reservation, after that we finally get to the room, toilet seat broken, big stain on the chair, they left the same broken glass the second night, finger prints on the other glasses leaving me to think they did not give new glasses, no toilet paper second night, no ice in vending machine, no tissues second night and I could go on. My question is , do you know if they treat certain room differently because of the rate we were billed? ”

Jul 13, 2006 by Andrew from Richmond Hill, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Lovely indoor and outdoor pools.
• Renovations going on.

“Excellent hotel, nice friendly staff, great rooms, nice facilities.”

Jul 11, 2006 by Les from Tampa, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff and accommodations they made for us.
• Internet charges and no room refrigerator.

“The hotel meets and exceeds expectations you have for a full service Marriott hotel. There is both an indoor and outdoor pool for convenience. Dining was excellent and reasonably priced. The staff went the extra mile to address the room needs of my disabled daughter. The facility was easy to navigate for her and conveniently located.”

Jun 23, 2006 by Karen from Peoria, AZ
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[5]

• Location to parkway.
• Was given 4 rooms, mold in rooms and 1 staff member not friendly and lied.

“I checked in on the 14th and was given a king size bed in smoking which I wanted non smoking 2 doubles. When I went back to the front desk the women said well you are not given a choice but I will look. I said fine and if it is not smoking even better he quote was, ¿Oh no! there are no non-smoking rooms available.¿ She then moved us to another room - 2 beds smoking - well the toilet did not work. The maintenance man, Mike, by the way very nice - said he told them not to use this room toilet broken. It was then about 8:30pm they wanted him to move a toilet from another room. He called and told them he could not by himself and that they need to give us a room 2 beds non smoking and requested that they give me a free movie for all the trouble. Well, miraculously they moved me to my 3rd room which was 2 beds on the non smoking floor (the one they did not have). This was Wednesday the 14th. The next morning I took a shower and left my purse next to the bed--when I picked up my purse it was wet because the shower leaks through the wall--the rug and the wall were wet. The room had rust around doors and just did not look clean. For 2 nights I kept waking up and had a hard time breathing--I did not think anything of it until I went to the window and looked up on the sill and there was literally growing black fuzzy mold ( I took pictures) I called the office either Friday or Saturday and asked if they were aware of the situation and they said no but would move me again 4th room also 3 lights did not work in this room. Finally the 4th room. Cleaner had a little mold but had a urine odor. I just kept spraying air freshener. The lobby and restaurants were clean and many business people which I felt is all they wanted. I would not recommend this hotel to anyone. I plan on emailing the pictures of the mold growing in the room to the Marriott headquarters.”

1 of 1 people found this review helpful.

Jun 15, 2006 by Cindy from Huntington, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything, especially the restaurant.
• Too many pillows.

“Great Marriott quality.”

Jun 7, 2006 by Becky R. from Clark, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Will come back to this place for business with my kids. Any times I will recommend this place to friend and family.
• The only thing I did not like about my staying is that poor water was very cold the Jacuzzi wasn't working so it .was king of cold in there.

“I will like to say thanks you all for making all this a great place to stay about the water and Jacuzzi with talk to a very nice man who try to help but he could do much about the heat in there but that was very nice of him for trying if anything you can do is just have more heat by the poor specially when is still little cool out side maybe for some one like you and me is ok but for older and younger still little cold thanks you all again.”

Jun 6, 2006 by Tonia from Fresno, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Very professional, clean, and comfortable.
• The hotel room was slightly dusty. If available, we would have liked a continental breakfast.

“The hotel was in a very convenient location. The rooms were very comfortable. We enjoyed our stay.”

Jun 2, 2006 by Kelly from Shelton, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The quality of the hotel is always wonderful.
• There was a party going on and they were very loud in the halls.

“You can never go wrong staying at the Trumbull Marriott. The hotel always exceeds expectations as far as quality and convenience.”

May 26, 2006 by Katherine from Bridgeport, CT
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• It was clean and the staff was friendly.
• I was placed in the smoking area without my request and the hotel wouldn't change it for me.

“Great hotel! It was clean and the staff was friendly, the one and only problem I had was I was placed in the smoking area (not by request) and the staff member at the desk would not help with my request to change rooms. I asked if there was space for me to do so but he was still no help.”

May 17, 2006 by Edward from Ansonia, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

• Exercise room indoor swimming and room service.
• Lack of entertainment.

“I found this hotel a good place to spend a week end, the location is near shopping and highways to other locations.”

May 10, 2006 by Mary from Needham, MA
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[7]

• Very comfortable beds.
• Air conditioner unit in the room was extremely loud.

“Very nice hotel, the address was a little misleading since it is not actually on the Merritt Parkway. We had some trouble finding it.”

May 10, 2006 by Amy from Tonawanda, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Close to beach.
• Deadly to get to.

“Pleasant staff, plenty of parking. not pet friendly.”

May 9, 2006 by Terry from Osterville, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The bar/restaurant staff was efficient and friendly.
• Front desk staff could have been friendly upon check-out.

“Conveniently located to the Merritt parkway and route 25. Also very close to shopping.”

May 5, 2006 by David from Downey, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The rooms are spacious, the beds comfy and it is easy to get to anywhere in New Haven or Fairfield Counties.
• After my third or fourth night someone called and attempted to tell me I had to move to another room.

“A good hotel for business travelers in New Haven or Fairfield County.”

Apr 18, 2006 by Scott from Agawam, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• The reception staff willing to take time to give instructions (and print maps) to nearby malls.
• Telephone rates, Internet Rates, Television (cable) choices.

“This hotel is geared to the business traveler. Therefore, it is ideal for a weekend stay, at greatly reduced rates. Great if browsing and shopping is on the agenda.”

Apr 10, 2006 by John from Duryea, PA
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[6]

• Parking lot.
• Distance from check-in desk to room.

“For a full service Marriott, this place is not so hot. To get to my room, head west a significant distance to the elevators, off the elevator, travel a good distance to the east, then a good distance north. No convenient steps to first deck. Can't get out via the steps without setting the alarm. Check in clerk had a bug up his chimney. Internet connection was not free. $9.95 per day. Want a draught beer worth $6.50 a glass.”

Mar 30, 2006 by Nancy from Flushing, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful beds! Great atmosphere! Every hotel should be like this one!
• Location was far away from restaurants, although they had a very good one in the hotel.

“Everything was good from the appearance, to the beds, to the food served in their restaurants! Great, great, great!”

Mar 29, 2006 by Wade from Deerfield, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Awesome beds.
• A few miles off the highway.

“A quality first rate property. Clean rooms, nice decor, amiable staff. I'll stay there again!”

Mar 14, 2006 by Maribeth from Hobe Sound, FL
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• It's staff was very professional.
• The bathroom toilet had problems as did the sink, seem to be put in an older part of hotel.

“We enjoyed are stay the staff was friendly and professional. It was a great location for travelers.”

Feb 23, 2006 by Jeff from Hagerstown, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel is in a great location. The staff was very polite.
• No complaints.

“We were in Connecticut for a wedding. This hotel was located right in the middle of everywhere we had to go. The staff was very friendly and helpful. We've already recommended this hotel to our friends.”

Jan 14, 2006 by Karen from Eden Prairie, MN
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[9]

• Very friendly and attentive staff, good food.
• Could have been a bit tidier. Saw the same tissue in the hallway for about a day or so.

“Great place to stay. Location is convenient to shop and freeway. Staff was wonderful, very friendly, and accommodating. Food in restaurant was good.”

Jan 9, 2006 by Dan from Cincinnati, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Close to my business appointment.
• Hard to get to.

“Nice hotel. Excellent food and very nice bar area.”

Jan 9, 2006 by William from Flowery Branch, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• From the minute we walked in the lobby, we felt at home, surround by pleasant helpful staff.
• We travel extensively during the year. We would return to this hotel in a New York. No negatives.

“We were in the Trumbull, CT area for a funeral. The staff was most welcoming when we arrived and when we returned to the hotel in the evening. We enjoyed breakfast in your wonderful restaurant. We found nothing we did not like about the Marriott in Trumbull, CT. We will return!”

Dec 22, 2005 by Kelly from Shelton, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The hotel is beautiful and always my favorite place to stay.
• Parking isn't that great.

“As always the Trumbull Marriott has exceeded my expectations as far as making my stay to be a great one. My only problem was they couldn't find my reservation.”

Dec 15, 2005 by Kathy from Levittown, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[7]

• The beds! Beautiful fresh duvet covers! Great pillows!
• The sign at the entrance is so understated you can drive right past it.

“This hotel has the most comfortable beds I have ever slept in! You feel like you are the first person who ever slept there! The pure white linens and duvet covers are fresh and the pillows are fluffy! It is as if you are sleeping in a guest room suited for royalty! If you want a comfortable and great night sleep, look no further!”

Nov 17, 2005 by Anita from Wallace, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Convenient, comfortable beds and linens above average.
• Somewhat noisy, parents allowing children to run amok in hallways, slamming doors, loud talking.

“Hotel is clean, staff friendly.”

2 of 2 people found this review helpful.

Oct 20, 2005 by Jack from Marion, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, convenient to Stratford, new bed mattresses and covers are great.
• No wi-fi, internet connection is $9.95.

“Nice hotel, good level of ammenities, spacious rooms, easy access for travelers.”