User Reviews for Sheraton Burlington Hotel and Conference Center

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Jul 14, 2008 by Tim from Brooklyn, NY
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• Location, general appearance.
• The cyber centre.

“It was good in some things, ok in others and bad regarding their business or cyber centre.”

Jul 9, 2008 by Amanda from Nicholson, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Convenient to attractions in the city.
• Prices at the hotel restaurant - too pricy.

“The hotel was beautiful! The rooms were very comfortable. The food at the hotel restaurant was excellent but there was not a big selection and the prices were pretty steep (ex. $6 for a bagel with cream cheese). Overall, my husband and I enjoyed our stay.”

Jun 1, 2008 by Phyllis from Auburn, WA
Overall Rating: 2
Cleanliness:[10] • Staff:[2] • Location:[10]

• It was clean, convenient location, good rate.
• Unable to sleep due to loud lobby music.

“The hotel did not meet my expectations because I was unable to sleep due to loud lobby music all night long. When I mentioned this to the front staff they responded by telling me "it must have been a party in one of the rooms" (the music was the same music we heard when we checked in but we thought it would stop during the night).”

May 16, 2008 by Bob from Broomall, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, excellent staff.
• Everything was great.

“No problems, would stay again on our next trip to Vermont.”

May 15, 2008 by Julie from Colchester, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• Great beds, great bathroom.
• The ice maker was too far away.

“I always appreciate getting breakfast included in the room price. I wish Sheraton would include it. I have eaten breakfast at the Sheraton and would not do it again. It was good, but too much money.”

May 14, 2008 by Lauren from San Francisco, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The bed was really soft.

“The hotel was nice.”

May 9, 2008 by Judy from Trenton, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was outstanding from the bell captain to the front desk.
• Would have been nice to at least have a mini-fridge.

“Great location, best staff we've ever encountered, large clean rooms. We would definitely stay here again!”

May 7, 2008 by M S. from North Reading, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Cleanliness and friendly staff.
• Unsure of check out procedures, nothing noted with explanation.

“Nice hotel, convenient to highway, very busy, seemed to be short staffed, located on a busy road though, but you are able to walk to stores and restaurants if needed. Close to University of VT.”

Apr 30, 2008 by Russell from Weston, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Mattress, flat screen TV.
• No HD reception on TV.

“For visitors to UVM, the Sheraton is the best located hotel. Plenty of parking, a good range of facilities, adequate restaurants.”

Apr 30, 2008 by Madison from Austin, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• Rooms were well-appointed, clean, and comfortable, with good coffee in the room.
• Exorbitant food charges; TV cable expensive.

“I had a hard time choking down the idea of $6 bagels with jam at the hotel restaurant, or of paying $11 to see an old movie on pay TV. Sheraton caters to business travelers who charge companies for expenses.”

Apr 18, 2008 by Mary from Rutland, VT
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location, comfortable.
• Day front desk person did not address our concerns regarding problems with our stay.

“The hotel itself is neat and clean. Centrally located which suited our needs. However the night we arrived the hotel had lost power and we were not able to do anything. After 4 hours the power came on but not the cable and we were still not able to have keys to our room. When checking out we were not even offered an apology or any compensations for our inconvenience. They said we did not owe any further charges, thank you, goodbye. We were not happy with this treatment.”

Apr 17, 2008 by Diane from Burlington, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The atmosphere was very nice.
• I had to ask for another room because the first room was very small and older.

“I think it was very family friendly but not particularly romantic which is what we were interested in. The brunch there on Sunday was fantastic!”

Apr 15, 2008 by Susan from Akron, OH
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Good location.
• There was a black out for several hours. The hotel was not prepared.

“It is a large convention type hotel. Nothing special but adequate. Very convenient to Burlington Downtown and the University of Vermont.”

Apr 7, 2008 by Brigitte from Pincourt, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• It had a rather large pool and pool area, which was not as busy as most hotels.
• There was not any information, about hotel or area, in the room.

“Perfectly accommodating for business travelers or for those who like to spend the day out, checking out the sites. A quiet place to return at night for rest and relaxation.”

Apr 1, 2008 by Suzanne from Middleboro, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location and overall clean appearance.
• No room service though it claimed to be available up to 11:00 p.m. (we called at 10:30).

“The hotel was very attractive with all new amenities. Check in/out was quick and friendly. The pool was very nice. Downside - they need to fix the other elevator. We had to walk all around the hotel to get to the main elevator. While we are not elderly or disabled, I can see how it will be a problem for those in need of closer transportation.”

Mar 31, 2008 by Boe from Brattleboro, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was business travel with a spouse. This hotel is friendly, clean, quiet, and conveniently located.

“This hotel has all the aforementioned attributes for a pleasant business trip including Starbucks coffee in the room. Also, the staff was very friendly.”

Mar 28, 2008 by Lisa from Burlington, VT
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• Clean--nice guy in the coffee shop.
• Room was okay, but coffee maker was left on table and had to be moved to nearby plug in wall to use. One lamp did not work.

“Okay hotel-nothing too special about it. Very young staff.”

Mar 26, 2008 by Bets from Chapel Hill, NC
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• Lots of pillows on the bed, of varying firmness.
• Connecting door was dirty (needed good cleaning).

“The Burlington Sheraton Hotel is in a good location -- near major highway and airport, short drive to downtown Burlington -- no noise from airport or highway. The layout of the hotel is confusing, however; we were there during a time that a key elevator was under maintenance, so we had to navigate many hallways, stairs, etc. to get to our rooms. It's a non-smoking hotel (good), but smokers congregate at the exit doors (bad). We walked through a wall of smoke to get inside in the evening (ugh!). This is a general hotel problem, not just the Sheraton, however.”

Mar 26, 2008 by Steven from Bantam, CT
Overall Rating: 0
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff.
• Poor housekeeping.

“The staff was nice and overall the hotel was fine but room service trays were outside our door (not ours) when we checked in and still there in the morning along with many others accumulated along the hall. Overall supervision seemed lacking in housekeeping.”

Mar 25, 2008 by Marie from Gatineau, QC CA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Nice and clean room, attractive public spaces.
• Had to pay for internet services.

“Very nice place to stay for the price.”

Mar 18, 2008 by Christopher from Bloomingdale, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Clean and renovated.
• Crowded!

“A very nice stay, clean comfortable upscale. Nice pool for the kids.”

Mar 17, 2008 by Thomas from Brattleboro, VT
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Convenient to ski areas.
• Pool and fitness center affords no privacy. Business center is located in a poor location.

“The rooms were nice but luxurious. The staff was helpful but not very attentive. Access to the business center required traveling through the main conference area. This was awkward in the morning as a group was in session. The pool and fitness rooms are in glass enclosure so don't even think about it if you're modest or enjoy privacy.”

Mar 12, 2008 by Susie from Windsor, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean and friendly hotel for a night stay.
• Completely satisfied.

“A wonderful hotel - highly recommended.”

Mar 5, 2008 by Bethany from Lyndon Center, VT
Overall Rating: 5
Cleanliness:[9] • Staff:[8] • Location:[9]

• Bed and pillows were nice.
• The lighting in the room hurt my eyes terribly. Way too yellow.

“It is nice enough but they need to get full spectrum light bulbs. The lighting was way too yellow and it hurt. I understand what they were trying to do, make it match the decor but it hurt.”

Mar 4, 2008 by Dave from Salem, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• Very good location, attractive looking hotel.
• No free Wi-Fi.

“Overall my wife and I like very much. We plan on using the hotel again.”

Feb 21, 2008 by Lisa from Dover, DE
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[10]

• Location, pool.
• No in-room mini fridge. Old heating system, difficult to adjust temp.

“The location of the hotel is excellent, within easy reach of all Burlington area attractions. The beds were comfortable, but the decor and heating/cooling system was old, making temp control difficult. I was disappointed not to find a mini-fridge in the room- a must when traveling with small children. Also, we were charged for local calls, something that was not disclosed anywhere; neither in the directory nor on the phone pad. While the pool was great, there were never enough towels available, and we had to call several times before the staff brought more. The hotel was nice, but not worth the 3-star rating.”

1 of 1 people found this review helpful.

Feb 19, 2008 by J from Boston, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was great.
• The room was a bit dated for a Sheraton.

“This is a fine hotel, a bit dated and a bit more of an off-the-highway hotel than a Sheraton is typically. It was clean, the room had everything you could want in it and was very large. I did not utilize the amenities, but it had an indoor pool that looked very nice. overall, a great hotel.”

Feb 19, 2008 by Harry from Pte-Calumet, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was $60.00 and usually $60.00 is 2 star or worse these days.
• It was not quite the Sheraton I've known in other locations like HI.

“A very nice hotel, but seemed a bit "overworked" I'd expect that it's nearness to the Airport and thew University puts a lot of pressure on the facility. All in al though, a very nice place to stay.”

Feb 14, 2008 by Matt from Billerica, MA
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[6]

• Nothing.
• Bad room, smell like smoke, dirty carpets.

“I will never stay at this hotel. The room smell like it was a smoking room even though it said nom smoking. When I called, the front desk sends a housekeeper to spray some spray. I had 2 children with me. I just wanted to get stay to be over.”

Feb 1, 2008 by Janet from Rochester, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• It was very conveniently located to Burlington and UVM.
• Nothing.

“This is the perfect place to stay, especially if visiting someone at UVM.”

Jan 30, 2008 by Elizabeth from Troy, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[10]

• The location.
• Room could have been a bit cleaner. Linens were not 3-star quality. No coffee in the morning.

“This is a nice hotel with a great location. I felt that is was missing some of the nicer touches I have seen at other Sheraton hotels and/or other 3-star hotels. The linens were just okay and bathroom wasn't great. It seems the public area of the hotel has been re-done. Perhaps they will move on to the rooms soon. I would stay here again. I just would not expect a 3-star hotel.”

Jan 30, 2008 by Lisa from Colorado Springs, CO
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Comfort of room.
• Liked it all.

“great location by the freeway - quiet room.”

Jan 22, 2008 by Nancy from Richmond, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, cleanliness, pool area, friendliness of staff, upgraded room.
• Meal at restaurant was not worth what we paid for it.

“Overall the experience was great. Price was right for a one night getaway with the kids who have been coupled up due to snow and cold weather! It was great for them to get some exercise in the pool, etc. Close to the University Mall and shopping - perfect.”

Jan 22, 2008 by Leighanna from South Euclid, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful, clean, great employee service. Excellent location. Could not have been happier.
• Free wireless internet in the rooms would be nice.

“Some of the people complaining in older reviews must not have been in the same hotel as I was. The facilities here were beautiful, the rooms were spotless, and the staff could not have been more helpful. Everyone was super nice, and very willing to accommodate. They allowed us to extend check-out by 3 hours! Somebody complained about no-name shampoo. It's actually made by Bliss (and says so), an Aveda-like spa. Though they do not have free Wi-Fi, they provide a 'cyber center' where you can use their computer and have free access. They have cider and cookies every night. Seriously, I could not have had a better stay. There is no question I would return.”

Jan 17, 2008 by Doug from Bridgewater, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Well appointed room comfortable bed.
• Nothing comes to mind.

“Attractive, comfortable room and bed. Almost sumptuous bathroom.”

Jan 13, 2008 by Genevieve from Montreal, QC CA
Overall Rating: 7
Cleanliness:[9] • Staff:[2] • Location:[8]

• Seemed renovated.
• Lack of knowledge of front desk staff.

“Equivalent to 3 star hotels, clean large rooms, comfortable close to BTV Airport, great stay (take note internet is not free)”

Jan 8, 2008 by Ella from Cornwall, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, fresh room; high quality sheets, bath products, etc. And a recycling bin! Genius! Great location too.
• Elevators were not obvious to us; but three flights of stairs was no problem for us.

“This hotel is excellent value. Clean, fresh, comfortable, quiet room. And a flat screen TV! Close to Downtown Burlington and the highway. Would stay again, no question. Was a bit shocked to see a cat convention was going on that weekend (not a joke), but apart from a few meows on our way out Saturday morning, the feline fest caused us no distress.”

Jan 3, 2008 by Lindsey from Ayer, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Room was in excellent shape, loved the pool and hot tub area.
• The walls seemed to be thin, I could hear everything in the hallway, and it made sleeping hard.

“I loved this hotel and I will most defiantly stay there again. I just wish the walls were more sound proof.”

Jan 2, 2008 by Linda from Napierville, QC CA
Overall Rating: 6
Cleanliness:[7] • Staff:[9] • Location:[10]

• Lobby very nice.
• Very noisy. Hard to sleep rooms not very sound proof.

“Everything has been said. Thank-you.”

Dec 29, 2007 by Mario from Miami, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The rooms were comfy.
• Its a little out of the way.

“Nice hotel in south Burlington. Would recommend to anyone.”

Dec 5, 2007 by Will from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great hotel, friendly staff, and great location!
• N/A - Great hotel!

“Great hotel, friendly staff, and great location!”

Nov 28, 2007 by Linda from Lasalle, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean, modern, upscale, great location, new!
• Parking is not great.

“I think this is the best hotel. I was super happy and nicely surprised especially for the price I was charged!”

Nov 28, 2007 by Yvonne from San Francisco, CA
Overall Rating: 2
Cleanliness:[1] • Staff:[3] •

• Nice location.
• When we checked in the room, we found the bed linens were full of hair. Had to call housecleaning to change the sheets.

“Took us 10 minutes before we could find our room number. The layout of the hotel is not very clear. When we checked in the room, we found that the bed sheets were full of body hair. It was disgusting. Anyway, we called the front desk and fortunately they sent someone from housekeeping to change the linens within 10 minutes. The bathroom was very small and old. I really would not rate the room as a 3 star stay.”

Nov 22, 2007 by Robin from Durham, NH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Overall, a very pleasant ambiance with quality people.
• We lost our power the morning of my stay - no back up generator!

“Very attractive, convenient and clean. I would recommend it to anyone needing a place to stay in Burlington.”

Nov 13, 2007 by Jennifer from Potsdam, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[8]

• The AC worked really well.
• My room smelled musty.

“It was ok. But I would not choose to stay there again. Though nothing looked dirty in our room, for some reason it felt it. I think it was because it felt a little damp and musty.”

Nov 8, 2007 by Julie from Alexandria, VA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Common areas were very nice.
• We discovered a wet left on the night stand when we arrived in our room.

“The rooms need an upgrade and the management staff is not what it needs to be at this hotel. In my 25 plus years as a leisure and business traveler I have never had to call the front desk as many times repeatedly for problems ranging from batteries which had been removed from the TV remote to returning to the room at 3:30 pm (after leaving at 8 am) to find it had not been cleaned. In addition, the incredibly dirty ac/heater was caked with hardened dirt and made clicking noises when it turned off and on throughout the night. This hotel needs some major attention in upgrades and management.”

Oct 31, 2007 by Chad from Fargo, ND
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great staff.
• Too much noise from floors above.

“The hotel is very spread out and it takes a while to learn your way around. The staff is very friendly and helpful. The pool and fitness room are great, and the restaurant is beautiful. Room was nothing fancy, but clean and comfortable with a flat screen TV. Only complaint is that the floors from the room above creaked every time the person in the room moved. I think it would be like this in any room, not just the one I had. It got kind of annoying after a while, but it was quiet at night thankfully.”

Oct 3, 2007 by larry from prospect ct
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Room was large and easily accessible.
• Meal prices bit too high.

“Was satisfied with the room and service.”

Sep 9, 2007 by Becky from Pawtucket, RI
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very spacious, location great; exercise room had a lot of machines.
• They did not have wireless internet in the rooms which was frustrating.

“I was very impressed with the Sheraton. I stayed for two nights for business and found it to be very relaxing. I especially enjoyed the large flat screen TV in the room and the exercise room was large, clean, and had a lot of equipment. The only downside is there is no wireless internet in the room or free breakfast to my knowledge.”

Sep 9, 2007 by Carolyn B. from Delta, BC CA
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• The location was great. Close to the ice rinks and easy to access the highway.
• I found the 2 women at the front desk to be snobbish, the gentleman was very helpful and friendly.

“It would have been nice to have had free access to wireless internet as many other hotels offered this. The room was very comfortable and the washroom was clean. Housekeeping was a bit slow to make up the room each day but it did get done.”