User Reviews for Marriott Albany

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Jul 24, 2007 by Lane from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and very comfortable beds.
• Shower was a little disappointing the water pressure was not great.

“Good location and comfortable for me and my family.”

Jul 23, 2007 by Robert from White River Junction, VT
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Luxurious and clean. Very friendly staff.
• I was disappointed and amazed at the total absence of any kind of coffee or tea area, a nice complementary coffee in the morning would have been nice.

“I was very disappointed in the overpriced fair food in the hotel restaurant! After the first breakfast I went out for breakfast. Otherwise, very nice and clean! Friendly.”

Jul 20, 2007 by Jean from La Canada, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Indoor, warm pool.
• Lots of young children.

“The hotel seemed to have everything, two pools, a sauna and a Jacuzzi. The staff was accommodating, giving us suggestions for local restaurants, putting us into our room earlier than check-in time.”

Jul 16, 2007 by Cass from Canandaigua, NY
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[5]

• WSJ available with star bucks coffee.
• Parking lot gave unsecured feeling.

“Room was nicely appointed, however, the bathroom facility needs attention and fixtures, are dated. Staff was friendly, and grounds were nicely manicured. Flowers had received much attention as we are experiencing a drought, and they looked great. Overall a good value.”

Jul 15, 2007 by Michael from Long Island City, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• The proximity to a great selection of restaurants.
• A little out dated.

“Great parking, luxurious lobby, dated decor in hallways. Nice room a little dated decor. Excellent shower. I will stay here again.”

Jul 10, 2007 by Chris from Hingham, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[10]

• Marriott beds are the best!
• One could tell that the hotel is not new; seemed lived in.

“Again, the bed was great (that is why I stay at Marriott's) but overall the hotel was just alright. It was very lived in.”

Jul 9, 2007 by Steve from Hackettstown, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Location, price, service, & cleanliness.
• Under construction.

“We were not aware that the hotel was under construction. This was not communicated to us upon check in. We call the front desk when our baby was awoken by the noise. They then told us about the renovation but did nothing about it.”

Jul 4, 2007 by Gordon from Vernon, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Everything was fine.
• Should change to water saving showerheads.

“If you can, park at right rear corner. Entrance by health club is very close to elevators.”

Jul 4, 2007 by Mary L. from Cresskill, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Convenient to university of Albany.
• Health gym facilities need updated machines!

“Very Nice hotel accommodations! Food is pricey but other restaurants are located within walking distance.”

Jul 1, 2007 by Bob from Ogdensburg, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, indoor pool, quiet, fantastic bed.
• Bathroom floor can be very slippery. No problems for me, but was careful.

“A nice visit, great hotel; Quiet, very clean nice room, great beds. Very quick check in and out. A great hotel for your recommendations.”

Jun 29, 2007 by Donald from West Seneca, NY
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[9]

• Location, very nice place.
• Bath floor needed attention, room wallpaper starting to peel in a few areas.

“We stayed there before and will probably again. Our last room was better than this time. Still good but we expected better.”

Jun 29, 2007 by Benoit from Montreal, QC CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The beds were amazing. Great duvets, plush mattresses.
• Warm in public areas.

“Rooms are beautiful, well appointed. Beds were amazing.”

Jun 28, 2007 by Ted from Rocklin, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Beautiful room everything was perfect.
• The shower pressure.

“Loved it. I will be back.”

Jun 28, 2007 by Eileen from Port Jefferson Station, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The hotel was located near the places we needed to go.
• The hotel could have used updating in the bathrooms.

“The hotel staff was very helpful. This was just an okay.”

May 29, 2007 by Little from Bronx, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[5]

• The hotel is clean and their breakfast is delicious. Expensive though.
• I have been waiting for a call back 4over 1 1/2 week and still have not received a phone call to update me on my lost items.

“I have stayed at this hotel before and their service is good. It's clean and staff is always friendly.”

May 18, 2007 by Kim from Jericho, VT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent location, staff and bedding.
• Older exercise equipment.

“Nice place. ”

May 12, 2007 by Dave from Annandale, VA
Overall Rating: 1
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Non smoking.

“I would rather have a smoking hotel of lesser class for the same price. The Marriott seems to be more into their own politics rather than my comfortable stay.”

May 8, 2007 by Kirtland from Catonsville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Near airport. Very convenient.
• Rooms a tad bit small, but not complaining.

“Very pleasant place to stay near airport.”

Apr 30, 2007 by Jeff from Chestnut Ridge, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[7] • Location:[7]

• Bed was comfortable.
• Location well off main road so difficult to find.

“Average hotel.”

Apr 19, 2007 by Marlene from Averill Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great location, very nice and quiet room.
• Having to pay $10 per day for internet service. And not wireless.

“Nice hotel. Food was excellent. Good location close to shopping, restaurants, airport.”

Mar 25, 2007 by David from Emeryville, CA
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[9]

• Clean, comfortable bed, excellent location.
• Very bad, old television with sound problems; horrible internet access.

“Solid, reliable business hotel near Albany airport. Hotel and rooms are immaculate. I would not recommend this hotel if you need reliable internet access -- old, no longer useful broadband access in many rooms; problematic wireless service; i-bahn tries to help but the equipment is just too old and not upgradeable to current security standards, apparently.”

Mar 23, 2007 by Reba from Scottsdale, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location.
• Furniture old and scratched.

“Lesser quality Marriott - needs some refurbishing in the rooms. Bed is the newer style, very comfortable.”

Mar 21, 2007 by Frank from Westwood, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[6]

• Garage parking at no cost.
• Nothing.

“Standard Marriott everything was ok. The staff was outstanding.”

Mar 21, 2007 by James from Burlington, VT
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• The bed was remarkably comfortable!
• The exit door closest to my room was labeled as an exit in the hallway, but marked emergency exit only on the door.

“The Albany Marriott is very well suited to business and leisure travelers. It is very close to the Albany airport and is conveniently located on wolf road, which is right off i-87. There are numerous choices in the immediate area for dining if you choose to eat off site. There is a red lobster across the street and many other chains nearby-Romano¿s macaroni grill, outback steakhouse and the cheesecake factory to name a few.”

Mar 20, 2007 by Holly from Madison, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Nice room nicely furnished with nice amenities.
• Leak in lobby ceiling (it was taken care of expeditiously).

“Basic big Marriott with all the pluses you'd expect.”

Mar 19, 2007 by Wah from Fairfield, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Consistent in services and accommodation. Excellent location.
• None.

“It was a great buy for the price.”

Mar 18, 2007 by Gregg from Morgantown, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice location--many restaurants around area.
• Nothing.

“Nice location, clean rooms, courteous and friendly staff--I would definitely would stay here again.”

Mar 7, 2007 by Jess from Pittsfield, MA
Overall Rating: 3
Cleanliness:[9] • Staff:[10] • Location:[10]

• It was the perfect getaway with wonderful amenities.
• The staff allowed barking dogs and little children to run rampant. We couldn't sleep.

“This would be the perfect hotel if the staff monitored the activities of their guests. Not everyone came with their yappy dogs and noisy children. We came to get away from such things. We came to sleep and rest. With all the noise, we were awake till 4a.m. both nights.”

Feb 26, 2007 by Chris from Burke, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Nice room, friendly staff.
• Mattress on the soft side, near the airport--jet noise, but not bad.

“Convenient for travelers to the North Country, easy access off 87N.Friendly staff.”

Feb 24, 2007 by James from Bradenton, FL
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[5]

• Nice enough.
• Clueless staff.

“Overall the hotel would be nice, but misses the mark. During this visit a couple of very minor problems were made worse by poor staff response. There was no liner for the ice bucket in my room. I was told I couldn't pick one up at the front desk and that someone would bring me one. After almost an hour of waiting I called, and they had misplaced my room number? Internet service is about the worst I have encountered from both the standpoint of speed and the physical connection. I would stay here again because the room was decent for the price, but the service was awful.”

Feb 24, 2007 by Laurie from Bedford, NH
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[10]

• Convenience; efficient friendly staff; very comfortable beds! Free use of computers!
• Fitness room off pool area; small pool.

“Easy! Staff was friendly and accommodating. Excellent food in dining room; room was very comfortable. Hotel did show some wear, but clean.”

Feb 23, 2007 by Mark from Medina, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staff were professional and nice.
• Had to pay extra for Internet access.

“Overall the hotel was nice but you had to pay extra for Internet access. In addition, I would prefer a continental breakfast and coffee/tea to be provided free to the guests.”

Jan 31, 2007 by Maria from Wallingford, VT
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[8]

• The beds were very comfortable and the staff was great! They even lent me a stapler.
• We found an m&m wrapper on the floor and dirty tissue.

“Overall, the Marriott is comfortable and well taken care of.”

Nov 19, 2006 by Michele from Hurley, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[10]

• Location.
• Old rooms, in need of renovation.

“For the $ they charge, there are few amenities. The fire alarm went off in the middle of the night; there was no communication other than a recorded message to "stand by". The sound was deafening for the good part of an hour. It was a false alarm, there was no apology.”

Nov 13, 2006 by Cass from Canandaigua, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Starbucks coffee café.
• Parking not well lighted, very uncomforting.

“Room was clean and well appointed, the shower/ tub could use a facelift, but overall the facility met with my needs. Food was a bit expensive, but the quality was satisfactory. Front desk staff was adequate, and paper was at my doorstep in the early am.”

Nov 6, 2006 by Mary from Vestal, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, quiet, with friendly staff.
• We thought our breakfast, 2 bowls of cereal and coffee was way over priced at around $17.00.

“Very nice hotel. Convenient location, clean and quiet.”

Nov 3, 2006 by F. from Fair Haven, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Desk attendants were super helpful at check-in.
• Waiting for a fax. Desk denied receiving. Critical item for trip. Found next day and claimed just arrived but date was previous day.

“Lovely facility but could smell smoke in hallway. All rooms are supposed to be non-smoking. 99 percent of staff was kind and helpful and ready to fulfill every need or request. All in all, glad we stayed here.”

Oct 31, 2006 by Laura from Rocklin, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Very nice rooms. Liked the indoor pool.
• Nothing.

“Great hotel. Great location. Very friendly and helpful staff. Nice rooms-like the fact that the vanity/sink area is separate from the rest of the bathroom--allow 2 people to get ready at the same time. Very comfortable beds and nice room decor.”

Oct 23, 2006 by Peter from Chatsworth, CA
Overall Rating: 5
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice accommodations.
• Paying for internet access.

“Hotel is great except it is irritating to have to pay for internet access and this level of hotel. For example, internet always free at Super 8.”

Oct 2, 2006 by Jim from West Seneca, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very clean, roomy, excellent mattress.
• I found somebody's long blonde hair on the night stand... gross!

“Excellent hotel. Very nice stay! After a long trip from buffalo, we arrived at 11:15. I was hoping for a swim or the sauna before bed, but was told it just closed.”

Sep 29, 2006 by Dave from Annandale, VA
Overall Rating: 1
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good location and nice facilities.
• It went to a non-smoking hotel without notice.

“I would have been more comfortable in a two bit flea bag. I recommend that smoking/non-smoking become a preference on a hotel that I will not be able to use is of no value to me. A non-smoker would find it a wonderful place. However, I object to having someone's philosophy shoved down my throat at my expense.”

Sep 29, 2006 by Stuart from Sandy, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• A complete first class hotel.
• Prices in the restaurant were ridiculous--too high.

“A first class hotel experience. The prices reflect the fact that Marriott thinks you need to pay a lot for this experience. Thanks, we were able to stay first class at a moderate price.”

Sep 22, 2006 by Michael from Crestline, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds, great staff, spa/pool nice.
• Nothing.

“This is great hotel. The beds and pillows are the best. Quiet rooms. Great staff. I would come back here again.”

Sep 20, 2006 by Mike from Linton, IN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed and pillows.
• Extra charge for high speed Internet.

“Never had a bad experience at this hotel. Friendly staff, great rooms, quiet.”

Sep 9, 2006 by Kurt from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• Nice room and bed.
• Pool was disappointing.

“Location a little out of the way, but fine if you have a car. no point in paying a premium for downtown hotel room in Albany. good size room, very clean. nice toiletries.”

Sep 8, 2006 by Malu from Lewisville, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Nice hotel, good service.
• Room much too small for me/spouse/children.

“The hotel itself was excellent, very clean, staff very friendly. Unhappy about the fact that we were given a room which I feel was not intended to be a traditional room. it had a double Murphy bed and an uncomfortable sofa bed which was smaller than a double, this made sleeping very uncomfortable for my spouse, toddler and teenage child.”

Sep 5, 2006 by Tom from Montreal, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Clean, very comfortable beds.
• Extremely noisy A/C.

“The hotel met our expectations in most aspects, except for the A/C which kept on waking us up very time it kicked in. It was the loudest one we have ever experienced. The rooms were nice, beds comfortable, and the staff were polite and friendly.”

Sep 2, 2006 by Gb from Bethesda, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Pretty good location, clean and very comfortable.
• When we got to the hotel, there were no more non-smoking rooms left.

“We stopped in Albany on a 2 day trip up north so were looking for a clean, comfortable, and roomy spot to spend the night with younger children. The Marriott fit the bill perfectly. We would definitely stay again but would be sure to call in advance to request non-smoking rooms. Having said that, however, the smoking room was perfectly fine and did not particularly smell of smoke.”

Aug 27, 2006 by Serge from Saint-Ignace, NB CA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location, staff.
• Rooms, cleanliness, tired property.

“Location is ok, there is a lot of stores, restaurants and malls, nearby. Rooms are small & outdated. Rooms are unusually small for a suburban property. I've seen cleaner rooms... The A/C in our room did not cool our room properly. The bed itself was great. The view from our room was of a parking lot. Public areas are old and tired, there's no a/c in the hallways and in the elevators. They place is in need of renovations. The staff was nice and friendly. Parking is ample and free.”

Aug 24, 2006 by Darren from Chicago, IL
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[9]

• Convenient to Airport - 5 minutes.
• They forgot our wake-up call.

“Nice hotel, good location to airport for business travelers. The night staff was not friendly and they failed to provide our 6 am wake-up call, which resulted in my wife and two-year old almost missing their flight. The result of the missed wake-up call was that we had to rush straight to the airport. Besides missing a shower and clean clothes, the worst result was we had a two-year old that missed breakfast and had to wait about 3-4 hours before landing to grab food.”