User Reviews for Quality Hotel on Broadway

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Oct 9, 2007 by Leslie S. from Co., CO
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Location.
• No hot water.

“I don't have time, but we would stay there again.”

Oct 4, 2007 by Anne from Chicago, IL
Overall Rating: 3
Cleanliness:[3] • Staff:[1] • Location:[8]

• Great location near subway.
• Pretty much everything.

“This was less than a 1 star hotel. Threadbare sheets and blankets, shower was uncontrollable and bathroom had paint peeling, water stains and mold. The in room coffeemaker overflowed and flooded all over the counter. The a/c unit was duct taped into the window and walls on the inside of the closet were covered with graffiti.”

Sep 25, 2007 by Faustino from Pawtucket, RI
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[10]

• Nice mantle and fireplace off lobby.
• Quality of hotel room.

“Room had fake antiques in room for furnishings. My Armoire door was unhinged and kept banging into the entrance when someone used it. There were dead insects, hallow mucous, and mold all behind the bathroom door. The metal plate in the bathroom was encrusted with dust all around the edges of this plate, and there was a splatter of blood on the wallpaper. At one place, the wallpaper was peeling off the wall. I addressed this with the staff that took care of 90% of this, but I dont think that should have been my first impressions. The wallpaper is antique in nature, but is stoic and gloomy. Seeing that dark molding is used, a nicer and brighter hue should have been used. Oh and I was greeted by 2 different cockroaches in the bathroom. This is the only hotel in NY that I stayed at that had a problem with insects.”

Sep 5, 2007 by Jim from Evanston, IL
Overall Rating: 2
Cleanliness:[4] • Staff:[2] • Location:[4]

• It was near a Subway stop.
• "Worn" would be an understatement.

“Frankly, I've been in Motel 6's that were better.”

Sep 4, 2007 by Guy C. from Fort Belvoir, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[8]

• Located near Subway.
• Elevator old and small. Not much ice machine.

“Not a bad stay, I spent most of the day away from hotel. I felt it was worth the rate we paid.”

Jul 21, 2007 by Tony from Philadelphia, PA
Overall Rating: 3
Cleanliness:[7] • Staff:[8] • Location:[7]

• The people were very friendly.
• Construction being done on the building right outside of our window starting at 8 a.m.; sleep was impossible.

“The staff was friendly; however when we first arrived the air conditioner in our room was not working. We notified the front desk who said they would have it fixed while we were out. When we returned the A/C was still not working. After reminding the desk of the problem it was immediately taken care of. When we checked in at 3 pm there was construction going on outside of our room. The noise was very loud, and actually caused the room to vibrate. Construction stopped sometime while we were out, but we were woken up at 8 am by the same construction which made it impossible to sleep in that morning. My only question is if they know construction will be going on why would they book rooms in that portion of the building. The only answer I could come up with is that they just didn't care.”

Jul 10, 2007 by Robin S. from Pittsford, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[10]

• Good location.
• Lots of construction.

“Hotel was in a great location close to my sister's apartment, elevators didn't work perfectly, confusing layout, some construction, tiny room, but felt safe and quiet.”

Jun 10, 2007 by Larry from Tucson, AZ
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[7]

• The location was convenient.
• Elevators out of order, small, no parking.

“I felt it was much overpriced. While there I found a no-name hotel around the corner that was cleaner, had nicer rooms, and charged a hundred dollars less (for a similar room on the same dates).”

May 30, 2007 by Xavier from Maisons-Laffitte GB
Overall Rating: 6
Cleanliness:[6] • Staff:[4] • Location:[8]

• The location mainly and the relative affordable price.
• The lobby and elevators were a joke.

“Nice enough to stay a couple of days. I would not recommend for a romantic stay in new York.”

May 29, 2007 by Henry from Toronto, ON CA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location convenient for my purpose; clean room; good service.
• Small lobby, usual crowded with well-behaved but noisy tour groups. Renovations a temporary inconvenience. Elevators slow.

“A clean, well-run hotel on the Upper West side residential and shopping area; very close to subway and thus only minutes away from Times Square as well as Greenwich Village, Soho and the South Ferry. A bit high priced for the nature of the facilities, but rates lower rates in effect weekdays (Sunday-Thursday).”

May 23, 2007 by Abigail from Beverly Farms, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Clean, quiet room with windows that open.
• TV didn't work; wireless Internet not reliably strong, but apparently no bugs or mice.

“Given that all NY hotels are shockingly expensive for very little in amenities, Days Hotel Broadway was at least quiet and still has smoking rooms. The location is excellent for Upper West Side business. The shower worked (although it takes a long time for the hot water to arrive) but the TV did not. Still, not bad.”

May 9, 2007 by Joan from Saxtons River, VT
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[5]

• It allowed me to stay in a different part of the city.
• It was nothing special - just a plain functional room.

“Close to central park and in a good location. Good quality, though nothing special about the room.”

Apr 20, 2007 by Audie from Thunder Bay, ON CA
Overall Rating: 4
Cleanliness:[1] • Staff:[3] • Location:[9]

• The location just off Broadway on the upper west side was convenient for meetings in Manhattan. Many good restaurants and after hours venues nearby.
• The room was in disarray with litter from the previous guest tossed about, the bed unmade, towels unchanged.

“I might have gotten a better impression of this hotel if the bed had been made up and the room cleaned up after the previous guest. As it was I had to sleep in a bed which was left unmade after the previous guest on what seemed to be the unused side¿s did tell the person at the desk about the condition of the room as soon as I checked in. Then I went out and did not return till around midnight. I was far to tired to fuss with changing rooms or calling maid service. I just collapsed on the unmade side of the bed and complained on checking out early next morning to get my plan. I do not know if the refund I requested will be credited on my visa. Otherwise the hotel seems comfortable and cozy enough, providing good value considering the location just off Broadway close to restaurants and entertainment venues.”

Apr 18, 2007 by Jeane from Temple, TX
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[4]

• Proximity to subway.
• Terrible lobby, poor air conditioning/heating, noise, lack of gym.

“This place is one of those pathetic places that rate themselves 3 start higher than they are- due to location. The place is undergoing continuous reconstruction. The gym consists of 3 broken pieces of equipment. You could not see the lobby for bags stowed in the entrance and people milling around due to lack of chairs as they presumably waited for their rooms. Total shambles!”

Mar 24, 2007 by Brian from Hampton, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[7]

• Front desk clerk.
• Old and creepy.

“Great location friendly staff will be better after renovation.”

Mar 8, 2007 by Jerry from Elyria, OH
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[8]

• The hotel was close to attractions and near a subway stop.
• The hotel was going through renovations.

“This is a great place to stay if you only need a place to stay the staff is friendly and the rooms are clean. It was close to all the attractions we wanted to see 2 blocks from central park, less than a mile from the met. Museum and fifty meters from a subway station. Plenty of good restaurants in a safe neighborhood. It¿s a little messy because of remodeling.”

Mar 8, 2007 by Tim from Troy, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[9]

• Needs renovation.

“The Days Hotel is good for the budget traveler. It has reasonably convenient parking facilities and is right next to a drug store and a subway station and several restaurants. The rooms are rather old and worn but clean. The wireless access was useful, but there was no real business center.”

Mar 7, 2007 by Kelly from New York, NY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• Nothing.
• Everything.

“This hotel is not good. How can they be renovating but stay open? The beds are so old, the mattresses sink in the middle. There was vomit on the floor outside my room. I am disgusted and want my money back.”

Jan 3, 2007 by Georg W. from Troy, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Close to subway / deli / Duane read.
• Older elevators.

“Great location near the subway and shopping.”

Jan 2, 2007 by Jae-Mo from Bloomington, IN
Overall Rating: 4
Cleanliness:[5] • Staff:[8] • Location:[7]

• The Asian people who worked at the hotel were really kind, generous and considerate to us.
• This hotel doesn't provide parking lot. It is not like their advertisement on the phone. So, we had to use hertz parking lot with $27,.

“This hotel is located in the middle of the city of Manhattan. So, it was convenient for us to reach most attractions in new York city. However, compared to the price, this hotel doesn't provide enough facility to the consumer. Specifically, because they don't have a parking lot, we had to use hertz parking lot which was on the next street. I heard that they have their own parking lot and provide it free to the consumer on the phone. But, it was not like that. Because of the one way system and complicated new York city mechanism, we had hard time to find out the parking lot and park our car. The hotel facility was not fancy, but just enough for rest and sleeping. However, the Asian people who worked at the hotel were really helpful and kind.”

Jan 1, 2007 by Christina from Asbury, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

• It was clean, neat, comfortable, conveniently located and the staff was polite and efficient.
• The elevator was slow, crowded and not kept up to the quality of the rest of the hotel.

“It was clean, neat, comfortable, conveniently located and the staff was polite and efficient. I would recommend the day¿s hotel to friends and I would stay there again.”

Dec 24, 2006 by Tom from Whittier, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean, well run.
• Tiny, old rooms, cramped corridors, but fine for price.

“Currently undergoing 2 year renovation. Rooms and hallways are tiny and old, used to be a residence hotel. Do not get a room overlooking Broadway because it's noisy at night. Very nice staff, clean rooms, in a nice area across street from symphony space.”

Dec 18, 2006 by Bob from Taos, NM
Overall Rating: 5
Cleanliness:[5] • Staff:[6] •

• Operable windows, new bathrooms.
• Terrible elevators, slow, dirty, very hot hallways!

“Hotel is under renovation in public spaces so hopefully the overall appearance will be improved.”

Dec 14, 2006 by Paul from Hadley, NY
Overall Rating: 3
Cleanliness:[3] • Staff:[5] • Location:[8]

• Location near subway.
• Shabby.

“Shabby dusty worn carpets handle fell of bathtub water control small beds.”

Dec 6, 2006 by Stephanie from Fayetteville, AR
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• The lobby was very warm and inviting with a beautiful Christmas tree.
• Clanking pipes woke me up twice in the middle of the night.

“Great location, clean room, courteous service.”

Dec 3, 2006 by Jeanne from St. Paul, MN
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[10]

• Great value. Staff was excellent, room quiet, bed comfortable, and neighborhood outstanding.
• The room was not in the best condition (old carpet, etc.), but not terrible either.

“We were very pleased with our experience. For the price, we couldn't have asked for a more convenient hotel with very friendly staff and reasonably pleasant rooms. We had a sound night sleep. On the other hand, we did find the previous guest's underwear in a drawer and the room was not maintained as you would expect in a more upscale hotel. Still, we felt safe, comfortable, and pleased with our choice--especially since the price left us with more money to spend in NYC!”

Nov 23, 2006 by Linda from Muncy, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[10]

• Subway and bus are literally at the hotel door.
• Poor elevators.

“I liked it.”

Nov 22, 2006 by Michael from Sacramento, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Terrible service from the first moment after arrival.
• The staff was rude and the building was terrible.

“When I checked in, the staff tried get me to agree to a higher rate than was established when I booked the room. The building and room was terrible. People live in the hotel and it was a dive. Even the night security guard was rude. I would never recommend this place to anyone and anytime!!!”

Nov 20, 2006 by Melanie from Brooklyn, NY
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[6]

• Clean room and excellent service.
• Older hotel and facilities, no telephone outgoing.

“The hotel is clean and great for the price , I would go there again in an emergency since I am a NYer who needed same at the price. Service at the hotel is beyond compare , but there is no outgoing phone and much older and timeworn feel to the place and to the furniture and the room.”

Nov 1, 2006 by Lucia from New Jersey, NJ
Overall Rating: 9
Cleanliness:[7] • Staff:[5] • Location:[8]

• Near to a metro station.
• It is under refurbishment.

“Stay during refurbishment is not easy The rooms were clean. Good bathroom. Near to a metro station which line stopped in Times Square - excellent!”

Oct 31, 2006 by Nathaniel from Tampa, FL
Overall Rating: 7
Cleanliness:[3] • Staff:[10] • Location:[10]

• Was in a good location near where I needed to be.
• Attention to detail was not there.

“Hotel was good for what I needed. We needed a place to sleep for one night in the city. Looks like it recently or is undergoing a renovation and there are a number a details that they missed.”

Oct 3, 2006 by Joe from Phoenix, AZ
Overall Rating: 8
Cleanliness:[6] • Staff:[5] • Location:[4]

• Convenient location to visit NYC.
• Room was OK for the price (expensive).

“I would stay again because of location. I thought that the hotel was a bit pricey even though it only had a 1 star rating. The room was OK. Staff was congenial.”

Sep 27, 2006 by Alex from West Chester, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[7]

• Wireless network, refrigerator, near to subway in NYC.
• Small room, non-smoking room was definitely a former smoking room.

“Lobby and service of staff for check in/out was fine. Had refrigerator in room, that was nice. Wireless internet available. Room was small. Though it was sold as a non smoking room it was definitely a smoking room in former times. Bathroom was ok. Convenient location for visits to up and midtown NYC. I think the price was ok for NYC. Compared to other hotels may be a bit to expensive. Stood there with 3 other guys, so we could share the costs, from this point of view it was ok.”

Sep 25, 2006 by Steven from New York, NY
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[7]

• Just the Location!
• The demolition that happened outside my door at 8am.

“I could deal with the smell from the A.C. unit, and the TV not working, but when I was on the phone (3way to France) for business, and there is demo happening outside the door it was unbearable!!!!! Not only did I leave right away, but I left my phone charger there!!! ”

Sep 25, 2006 by Michael F. from San Jose, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Close to attractions, subway, good nearby restaurants.
• The carpet needed replacement and smelled musty.

“Good location with nice restaurants nearby and a wine tasting bar "Vintage New York". NY wines are not great, yet, but staff and bar are comfortable. The room smelled old and musty. Bathroom was refurbished nicely.”

Aug 15, 2006 by Lin from East Providence, RI
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Very convenience for live.
• The elevator is too old. It need to renew.

“The hotel position is very good. And the price is not expensive. I like it. But the elevator is too old.”

Jul 28, 2006 by Jessica from Dolgeville, NY
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[8]

• The subway is right around the corner.
• N/A

“I agree with the reviews I read about this hotel. It was good for the money.”

Jul 25, 2006 by Gerald from San Francisco, CA
Overall Rating: 6
Cleanliness:[5] • Staff:[4] • Location:[7]

• The location was convenient to transportation.
• The rooms were small and a bit too run down for my taste.

“This is an average hotel if you are looking for an inexpensive place to stay in NYC. It is very convenient to transportation and to the Upper West Side where several of my friends live. However, the room was small and quite dark and I found the lobby and hallways a bit too rundown for my taste. If you are looking for luxury or semi-luxury, this hotel ain't it. But I didn't stay in my room for very long, I only used it to sleep. So if you are looking for a place to crash, it is an ok value for the money.”

Jul 20, 2006 by Jane from Riverhead, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[7]

• The room had air conditioning.
• We were unable to have the type of room we reserved.

“Our visit was colored by a few problems at the hotel (key/lock problem, no hot water), however the staff was quick to respond. This older hotel is just the place if you are only going to be there to sleep. It is perfectly serviceable, although the ambiance is nothing special. Our room was small but clean, the remodeled bath sparkled. The bed was good and firm. The air conditioning worked well.”

Jul 1, 2006 by Francis from Williamsport, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great Location, Very Friendly & Helpful Staff ,Very Safe & Clean I'll be staying there again.
• No continental breakfast.

“Great price! Location very convenient! Great & Friendly Staff! Very Clean! Great for family Or Business.”

Jun 29, 2006 by Dave from Sunapee, NH
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Good access to the subway.
• There was nothing really bad about this hotel.

“This was a good low-end hotel that was close to the subway and did a nice job all around. I was pleased with the hotel. Thanks.”

Jun 19, 2006 by Geoff from Kihei, HI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to subway entrance.
• Wireless network was very, very, slow (like dial-up).

“Great value.”

Jun 14, 2006 by Ryan from Chicago, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[8]

• Location and price were great.
• Though linens and bathrooms were clean the walls could easily have been scrubbed down.

“For the budget conscious traveler looking for an upper west side location close to public transit, the Days Hotel is a good option. The staff is efficient, if not overly friendly. The linens and bathroom are clean, but the walls, furniture and carpet could all use a serious detail job. For the price it probably can't be beat.”

Jun 7, 2006 by Sharon from Yorktown, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location - simple but well appointed.
• Elevator was rickety - overhead light was very dim.

“Convenient, clean, comfortable accommodation Not fancy but adequate at a great price! I would stay here again.”

Jun 3, 2006 by Cindy from Leominster, MA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[6]

• Nice Cozy room with refrigerator.
• Hotel is very old, curtains/rugs could use updating.

“Hotel was excellent for the price. Rooms were small and outdated curtains/rugs.”

May 29, 2006 by Jamey from Philadelphia, PA
Overall Rating: 5
Cleanliness:[5] • Staff:[5] • Location:[8]

• Easy to find.
• My room smelled, they didn't offer cots and the front desk was too busy for just one worker to handle.

“You get what you pay for with this hotel.”

May 28, 2006 by Sharon from Hudson, MA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[6]

• Staff was very helpful.
• Too Far from my destination.

“The hotel was fine but much too far from my destination . Also I had to check out a day early for a family emergency and the hotel said I could get a refund for the 1 night. The price I paid ($190 per day), is nothing to sneeze at for me !!!”

May 26, 2006 by Bill from Boston, MA
Overall Rating: 4
Cleanliness:[10] • Staff:[3] • Location:[10]

• Good location.
• Room very small, bathroom small, TV did not get good reception and not may cable channels, refrigerator too cold and froze food.

“Location and surrounding area was good. Convenient to restaurants and Riverside Drive Park. Room and bath were very small with very little room to move around. Primary problem was the size of the room.”

May 18, 2006 by Patt from Reseda, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[6] • Location:[7]

• Nothing.
• The burned out incense on the pictures in the room.

“Hovel would be a better description.”

May 17, 2006 by Kevin from Medford, MA
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[8]

• The place is ratty.
• Just a cheap tired place. Budget travelers only.

“Please don't expect much. You are close to Central Park.”