User Reviews for Hilton Fort Lee at The George Washington Bridge

Research User Reviews for Hilton Fort Lee at The George Washington Bridge (21-40 of 57)

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Apr 9, 2007 by Mandy from Bethlehem, GA
Overall Rating: 4
Cleanliness:[8] • Staff:[3] • Location:[1]

• The hotel driver was nice and helpful.
• The front desk staff was worthless, hotel in horrible location, overpriced and overcooked food - just awful.

“The Hilton name should not be attached to this hotel. I've stayed in Holiday Inn's that could've been the Four Seasons compared to the Hilton Fort Lee.”

Apr 9, 2007 by Mae from Sudbury, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient, clean, Internet access, tea in the lobby, quick service.
• Traffic noise.

“This is a great alternative to NYC hotels. It was all expected. I would definitely stay here again.”

Mar 29, 2007 by David from Sudbury, MA
Overall Rating: 5
Cleanliness:[7] • Staff:[3] • Location:[5]

• Location.
• Treated me as a second-rate customer because I used you.

“Ok accommodations, comfortable room but nothing special. When we arrived Saturday night at 9pm there was a bat mitzvah going on and this was very loud. Yelling kids running wild on the second floor of the hotel. I would have preferred someone keep this under control more than they did. When we called to ask for a non-smoking room the woman was very rude and wanted to give us a room with only one small bed in it because we had used it. It should not be this way. Someone should speak to the management of the hotel to make sure their employees don't have this attitude about customers. We called back the next day to see if they could arrange something better and finally did end up in a room with two decent sized beds, but the man we spoke to the second time said, "you know you are getting a really good deal on this room!" as if I was supposed to feel guilty or something. Again, I didn't need this attitude.”

Mar 29, 2007 by Carol from Belmont, MA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Clean, quiet, and good location.
• Good location but hard to find.

“It is very convenient.”

Mar 12, 2007 by Scott from Denver, CO
Overall Rating: 1
Cleanliness:[2] • Staff:[4] • Location:[6]

• Location.
• No power, no hot water, no heat.

“The power went out and they were not equipped to correct the problem during my stay from 6pm to 7am.Horrible experience.”

Mar 1, 2007 by Danielle from Baltimore, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff is very helpful.
• The heat didn't work the first night we were there.

“The hotel is clean, the staff is very helpful and the price is right.”

Feb 7, 2007 by Vanessa from Severn, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very accommodating.
• Can't think of anything.

“This hotel is great convenient into new York city and convenient to all major highways.”

Jan 19, 2007 by Ron from Deerfield Beach, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Clean comfortable and good communication and service. Accommodating as they could be.
• Dining room wait staff seemed confused at times at understanding the orders given them. The gift shop would not allow charges on the room's bill.

“Clean, comfortable and accommodating with an amiable staff that tried to please whenever possible.”

Dec 29, 2006 by Paul from Evanston, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Great access to Manhattan.
• Karaoke guests were ill-mannered, which I did not want my children to be exposed to.

“Good location, clean room. Some people were having a party at the karaoke on 2nd floor, and the noise came all the way up to the high floor where I was staying. Nevertheless, it was a nice hotel.”

Dec 14, 2006 by Jl from Bethesda, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Price.
• Location.

“Fine quality at an excellent price; the location could be inconvenient if you have limited time.”

Oct 25, 2006 by Audrey from Great Falls, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[8] • Location:[9]

• I was please with the location and the concierge lounge.
• The room had a very strong odor of cigarettes, the keys stopped working too soon, and our bill had someone else's address.

“I would recommend this hotel, for the location was great, we felt safe, and the rates were very reasonable. Also, the staff was friendly and very helpful.”

Oct 18, 2006 by David from Louisville, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff was very responsive to our needs.
• Difficult to find in the dark on initial arrival.

“Friendly, helpful staff. convenient location to drive into northern Manhattan from. Hotel shuttle is somewhat expensive.”

Sep 13, 2006 by Nancy from Paramus, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean, convenient, well-informed staff.
• Bathroom needs updating.

“This hotel was very clean, convenient location (although a bit tricky to approach as you have to make u-turns). The bathroom could use updating and there was not a book of local restaurants - just the bible. Thanks. Nancy Baker.”

Sep 6, 2006 by Stan from Columbus, OH
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Nothing.
• The facility is too old and the staffs are not helpful and friendly.

“The hotel is too old and it smells. The room I stayed in has water stain on the ceiling and the elevator is very shaky when it moves.”

Aug 21, 2006 by Cody from Lima, OH
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[7]

• The bed was to die for.
• Small room, with a horrible view and no ventilation.

“The Hilton was conveniently located off an exit in Ft. Lee, NJ, but that's where the good ended for the most part. There is VERY limited transportation to and from the hotel and it will cost you a minimum of $10 per person for use of the hotel shuttle if it will even take you where you want to go. We stayed on the third floor which ended up being not only a smoking floor, but also faced the roof of the building which was under construction at the time of our stay. This was even worse since that meant that all day there were workers walking in front of your windows so you had to keep the blinds drawn. The Shower and restroom facilities were mediocre at best for the level of quality expected of a Hilton, and to top it off there were no exhaust fans in the bathroom which made the steam almost unbearable and made no sense considering it was a smoking room. On the up side the housekeeping staff did a wonderful job of making the room smell and feel as if it were a non smoking room. The beds in the Hilton are also among some of the best I've ever slept in. If your looking for a place to stay for a night I recommend it, but if your staying for an extended time like myself avoid this one!”

Aug 14, 2006 by Marcia from Northfield, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Guest rooms were nice.
• Was not given choice of smoking/non-smoking. Prefer nonsmoking.

“Nice - has great pool and hot tub. Fitness center was being redone - not much equipment. Good guest services.”

Aug 11, 2006 by Mike from Hazleton, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Location, staff.
• Location.

“Once you know how to get there it's a great location when working the Queens area.”

Aug 10, 2006 by Kathleen from Rochester, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The Staff was top notch. Very helpful and professional.
• We would have liked a different room with 2 beds.

“The Hilton in fort Lee was great! The staff was excellent. Very professional and took the time to help us and answer all our questions. We would recommend this hotel to others.”

Aug 8, 2006 by Susan from Pembroke Pines, FL
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[6]

• I liked the cleanliness of the room, and most of the staff.
• I was very upset that the hotel pool was out of service. They said that it would be ready , and it wasn't the whole week that I was there

“I thought that the hotel was clean (lobby, rooms etc)....but the location if you were a leisure traveler, was really not convenient. The hotel was located right off a very congested highway, leading onto the George Washington Bridge, no streets to walk to a convenience store, or any restaurants, because there were no streets to cross. I was upset because the website for the hotel said that the pool was under repair, and would be ready on 7/30..I arrived on the 28th....It wasn't ready until 8/4..I left on the 5th..I did like the fact that the hotel did have a shuttle to New York, midtown, but I thought it was quite pricey”

Jul 16, 2006 by Mike from Hazleton, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great location to NYC.
• Little hard to find.

“Super location, rooms and staff.”

Jul 16, 2006 by Jeff from Trenton, NJ
Overall Rating: 5
Cleanliness:[9] • Staff:[9] • Location:[3]

• Neat and clean.
• They put me in a smoking room that smelled of smoke, after I specifically asked for a non smoking room.

“This hotel is very hard to get to, as evidenced by my driving around for 45 minutes trying to get to it, while talking to an employee on my mobile phone, who was incapable of describing how to get to the hotel. He finally put me on hold and I hung up and found the hotel on my own. I had ordered a non smoking room and when I got to my room I immediately noticed smell of cigarette smoke. It was late, but I called the front desk anyway and was told that they were sold out and could not change my room. I said I wanted to be changed to a non smoking room and was told I would have to call back the next day. As I was attending a seminar, by the time that finished and had gone to diner, it was late again and so I spent a second night in this stinky smokers room.”

Jul 8, 2006 by Jason from Palisades, NJ
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[4]

• Close to NYC.
• Finding this hotel was painful.

“Lobby should be improved and should have sign age of the hotel location. I kept passing the hotel and could not get to it properly.”

Jul 5, 2006 by Judy from Fort Lee, NJ
Overall Rating: 4
Cleanliness:[8] • Staff:[4] • Location:[10]

• Great location.
• Handicapped room, double bed, unhelpful front desk clerk.

“It was like staying at a different hotel.”

Jun 7, 2006 by Craig from Advance, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[6]

• Close to NYC.
• Hard to get to.

“Getting here is a pain -- if you're coming from nick you have to take rt 4 w then make a u turn and come back on rt 4 e. After getting to the hotel everything was acceptable.”

May 17, 2006 by Scott from Coral Springs, FL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The beds were great.
• The bathroom was less than great.

“The bathtub and shower were old and needed upgrading. Other than that the hotel was great. The beds and bedding were exceptional and made the whole stay enjoyable.”

May 4, 2006 by Olivia F. from Richmond, VA
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Location to NYC.
• Jacuzzi and pool were supposed to be open but were not.

“Nice hotel, great service. bathroom wasn't as clean as expected from a Hilton, but tolerable. Brownish water stains in sink and tub took away from clean feel.”

Apr 26, 2006 by Martha from Apple Valley, MN
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[4]

• The sushi restaurant!
• Too expensive to get to/from New York City by taxi!

“Overall, the hotel was very good. However, we had specifically called to request a king-size bed. When we arrived there was none -- and not even a queen. I have serious back problems; the first night I got almost NO sleep. Luckily, they were able to transfer us to a room with a king-size bed for the second night.”

Apr 6, 2006 by Gary from Cypress, CA
Overall Rating: 3
Cleanliness:[8] • Staff:[8] • Location:[9]

• Nothing.
• Did not get room I requested.

“Not worth the money.”

Mar 27, 2006 by Michelle from Winston Salem, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Each and every staff member was extremely friendly.
• Front desk and room service phones rang forever.

“I was very pleasantly surprised by the quality of the beds and furnishings. Bathroom was great, as were the Crabtree and Evelyn toiletries. Excellent value.”

Mar 20, 2006 by Scott I. from Denver, CO
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[2]

• Rooms clean.
• As a non smoker the lobby and lobby bar was extremely smoky.

“Directions are difficult and staff is not very well versed on this. Lobby bar is extremely smoky. The workout room is a joke. Rooms were very clean and room service was prompt and the food was very good.”

Jan 16, 2006 by Harry from Dayton, OH
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[7]

• Nice amenities.
• Access to roads was poor.

“Good value yet hard to access due to it's location!”

May 18, 2005 by Yongsang from Ithaca, NY
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[2]

• internet connection not working

“I could tolerate the fact that internet connection was not working in the room. But what I could not tolerate was the way the staff treated me and my family. ”

0 of 1 people found this review helpful.

May 17, 2005 by Melissa from San Jose, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• They offer a shuttle 4 times daily into NYC for a very good price
• Internet access is only from their business center, not in the room

“Great hotel, very clean, convenient location, and it has 2 restaurants downstairs as well as a full bar and bar menu. Great location if you're looking to go to NYC but not willing to pay NYC prices.”

1 of 1 people found this review helpful.

Mar 3, 2005 by Ed from Worcester, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Area around the property is a little seedy

“Good location convenient to the GW bridge. Close to Manhattan at an affordable price.”

Feb 25, 2005 by Marjorie from Chesterfield, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Reliable quality; loved the covered parking (it snowed).
• Tried to stay another night due to weather;

“I've stayed here frequently in the past; it's a good hotel experience: quality, cleanliness, in-room & business center computer hookups, indoor pool, two good restaurants (Italian & Japanese), comfortable sports bar, prompt room service, minutes from Manhattan, access to multiple major highways. Covered parking option a big bonus with 5-1/2" of snow during stay this past weekend. This Hilton my first choice for northern NJ/NYC area.”

1 of 1 people found this review helpful.

Jan 7, 2005 by Janene from Mcminnville, OR
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[9]

• Location.
• They tried to charge me for calls I did not make.

“The location was great but the service was not. Also, the hotel is aging (and not well!) and is not as well maintained as I expected.”

Oct 20, 2004 by
Overall Rating: 9

“A very enjoyable hotel. Friendly staff and helpful too.Did not like that it was difficult to get from 4West to 4East. Got lost for 45 minutes. Enjoyed the stay. Rooms were neat and quiet.”