User Reviews for Murray Hill East Suite Hotel

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Aug 12, 2009 by Caryl from Gettysburg,PA
Overall Rating: 8

• Great location. Loved the neighborhood and having so much living space.
• Room could be cleaner. Cleaning crew loud in early morning.

“Great location, great living space. Need more blankets in rooms, and cleaning crew loud in early morning. But overall, a great quality.”

Jul 8, 2009 by Jim from State College,PA
Overall Rating: 9

• Our suite had quite a bit more space than most comparable East Mid hotels.
• No complaints at all - it was an excellent bargain.

“A short walking distance from Grand Central terminal is an excellent value hotel for those New York travelers on a budget. Our suite had a full kitchen and though there were only two of us, I felt 4 or 5 adults could have comfortably shared this suite, as long as no one's idea of a fun time in NY is to sit in the room watching TV. This hotel would also appeal to business travelers not on expense accounts who may want to microwave or buy something at a nearby Deli.”

Jun 21, 2009 by Robert from Fresno,CA
Overall Rating: 10

• Kitchen.

“Location was great. Having a kitchen make NY affordable!”

Jun 20, 2009 by Teri from Elizabeth,WV
Overall Rating: 9

“Very nice hotel, glad we stayed there.”

Mar 23, 2009 by Akram from Aventura,FL
Overall Rating: 10

• I enjoyed the size of the room and that fact that it has a kitchen and a living area!
• No wireless internet service available!

“The hotel staff was friendly, polite and very helpful. The location of the hotel is convenient for me as I was able to walk to many of NY's attractions. The room, though a bit old-fashioned, is spacious and comfortable. Overall, my experience in this hotel was positive and I would definitely stay there in the future, and recommend it to friends.”

Mar 23, 2009 by Linea from Winchester,MA
Overall Rating: 8

• The best thing was that the hotel was so close to everything - it's right next to 5th Ave and Empire State Building!
• I don't have complaints.

“The accommodations were nice and the staff friendly.”

Mar 5, 2009 by Maria from Cleveland,OH
Overall Rating: 10

• The mini kitchen!
  And the location was perfect.

“Clean, friendly and
classy.”

Dec 28, 2008 by Vickie from Crossville,TN
Overall Rating: 8

• The room was very spacious.
• No place to load & unload your car.

“If traveling in a group to visit the city. This is the hotel for you. Rooms very spacious. If you don't mind a little walk, it's within walking distance to almost everything.”

Dec 21, 2008 by Alex from Washington,DC
Overall Rating: 8

• Spacious suite-style room.

“I showed them the form, the desk clerk talked to her manager, and the problem (whatever it was) was resolved. After that I had no more problems and a nice stay in a location that's really hard to beat.”

Dec 8, 2008 by Michael from St. Paul,MN
Overall Rating: 9

• I was looking for a comfortable place to sleep. It was that and much more.

“Great location. Comfortable room. Check-in was a breeze. Check out couldn't have been easier. I almost wish that I could have stayed there longer.”

Dec 1, 2008 by Misty from League City,TX
Overall Rating: 8

• This hotel was located very close to major attractions in New York City.
• The room that we stayed in smelled like someone had smoked in it in the past, although it was a non-smoking room.

“Very conveniently located, and very nice and helpful hotel staff. I would stay here again.”

Nov 12, 2008 by Steven from Baltimore,MD
Overall Rating: 8

• Spacious with private bedroom off the living area. Relatively quiet.
  
• Bare bones kitchenette and no microwave.
  

“Typical NYC suite style hotel, old fashioned keys, slow elevators, clean, comfortable, convenient to theater district without the hubbub.
”

Oct 13, 2008 by Marcie
Overall Rating: 8

• Large room and very clean.
• Walls were thin and could hear others in bathrooms.

“Perfect for the buisness traveler who needs to be in on the East Side of Midtown. Would stay there again.”

Oct 2, 2008 by Simon.
Overall Rating: 9

• Location, room size and
  convenience.
• No restaurant.

“This was a nice big room, in a convenient location. The kitchenette meant I could eat in the room too.”

Sep 30, 2008 by Don
Overall Rating: 9

• Old, too firm beds.

“My 1-10 rating of this hotel doesn't do it justice. Yes, the furniture looks like it's from the 1960's, and the TV is a 19 incher. But this is a suite! A suite! Living room, kitchen. I had 2 queen sized beds. My suite was, I would guess about 750 square feet! The hotel has recently put free Wi-Fi in the lobby, but there still is none in the rooms. With the lobby access, atleast you can survive, but they really should add it to the rooms soon. Even though it feels far from the hot spots of town, it's a 6 dollar cab ride to time square and there is virtually no city street noise to wake you up during the night.”

Sep 24, 2008 by Bob
Overall Rating: 7

• Not enough staff to handle check out.

“Good location, nice room, spacious, more staff needed at check out time.”

Sep 16, 2008 by Ron
Overall Rating: 9

• Spaciousness!
• Distance.

“I liked the largeness of the rooms. It was clean, and provided excellent service. We knew we would be away from the theater district, so the distance wasn't a major problem for us.”

Sep 12, 2008 by
Overall Rating: 8

• Location, friendliness of staff.

“Enjoyed our stay, would come back here again.”

Aug 13, 2008 by Camy from Scarborough, ON CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Suite with furnished kitchen, dining, living room; homey feel.
• Old, no internet in the room, extra blankets had holes in them.

“Great for families. We were able to make our own breakfast in the morning thanks to the furnished kitchen in our suite and a nearby convenience store. Did not feel like you were in a hotel, felt like you were in a rented apartment, a much more homey feel.”

Aug 13, 2008 by Sara from Needham, MA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[6]

• Size, the fact you could check in/out quickly.
• The fact you could not get a real suite for the price.

“We had stayed at the hotel before. We thought it had a separate bedroom (for parents), or at least a regular size sofa for an older child to sleep, but this was not the case. I did a lot of searches trying to find a room for 3 people, but nothing came up.”

Aug 12, 2008 by Tony from Seattle, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Very well sized and comfortable room.
• Check-in not until after 2 PM.

“Excellent location. Spacious, well-appointed room for price. Helpful staff and interesting assortment of other guests (mostly European).”

Aug 11, 2008 by Beth from Mableton, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Spacious room, clean kitchen.
• Dated furniture, uncomfortable bed.

“The check in lady was nice, the room was clean but dated. Old TV, small bathroom.”

Aug 7, 2008 by Charlie from Gainesville, FL
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location.
• Room was not clean than that I expected.

“Other amenities was relatively ok (refrigerator, oven, cooking stuffs) but I had a difficulty to find a cup for coffee. I ended up with using a plastic cup.”

Aug 7, 2008 by Michael A. from Herndon, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Large room!
• Location not as convenient to subway/parking as other hotels.

“The room and lobby were clean and nicely decorated. The staff was very helpful and friendly. I would stay here again-but be ready to do some walking! Parking down the street, Subway several blocks down the street.”

Aug 6, 2008 by Mike from Lumberton, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Price.
• Small lobby, no restaurant.

“The staff was helpful and friendly. It was a great value for NYC.”

Aug 4, 2008 by David from Toronto, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very spacious room.
• No in-room internet.

“Good location and value.”

Jul 30, 2008 by Jim from Oswego, IL
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Clean room.
• A little on the old side.

“It is an older hotel, but the rooms were clean, the beds comfortable. A little light on the amenities, but great location.”

Jul 28, 2008 by Csh from Avon, MN
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• We had a balcony with a view of the Empire State Building. Room was big, and had full kitchen if we needed it. Awesome.
• Decor could be updated, but this hotel was a close safe walk to Grand Central, couldn't ask for more.

“We wanted a larger room, and were very pleased. The room was huge by NYC standards, and we had a balcony with an outstanding view of the Empire State Building. Decor was a bit outdated and elevator was slow but I would stay here again.”

Jul 25, 2008 by Andrew from Watertown, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great location.
• Dated furniture.

“I had a suite, so the view was excellent. The bathroom appeared to be updated and worked well. The remaining furniture was slightly dated (think early 90's), but the room was clean and comfortable.”

Jul 23, 2008 by Sarah from Antioch, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• It had a kitchenette and two decent sized closets.
• The bath room was a bit of a tight squeeze.

“AMAZING location just a couple blocks from Grand Central Terminal and within walking distance of the Empire State Building and Times Square. The room was pretty big with a kitchenette (complete with stove, refrigerator, coffee maker & utensils). The TV was a bit outdated with only local channels and not much for wireless internet, but we were only using it to sleep so we were MORE than satisfied!”

Jul 8, 2008 by Shamell from Washington, DC
Overall Rating: 5
Cleanliness:[10] • Staff:[6] • Location:[10]

• The beds were comfortable.
• NA.

“The hotel was in a great location near grand central station, nice area. The staff was fine. The beds were comfortable and the accommodations were nice. I might stay here again if it is made clear what I would be charged extra money for.”

Jul 3, 2008 by Stan from Nashville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding location, friendly staff, clean, comfortable, very roomy for a Manhattan hotel.
• Would like to have had a choice of local newspapers.

“Have stayed in many New York hotels over the years and this has been the best. Beautifully decorated spacious room with view of Empire State Building. Friendly staff, nice lobby. Close to many restaurants, subway, shopping, etc.”

Jun 3, 2008 by Randi from Kihei, HI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• I absolutely loved the location, close to shopping and awesome restaurants.
• Our rom was very cold with no heater.

“The Murray Hill East was every bit as retro as we could imagine. Nice size bathroom, well lit and a floor length mirror, but not much counter space. The kitchen had a full size fridge. Great amount of closet space and plenty of hangers. Only down side was that the bedroom was freezing. The living room wasn't as bad but still cold.”

May 31, 2008 by Maida from Miami Lakes, FL
Overall Rating: 5
Cleanliness:[6] • Staff:[5] • Location:[7]

• Renovation signs posted, my room was out of the 70's. Room was large, but it had a slight scent of old.
• Outdated furniture, elevator, lobby.

“Price - good room - big size, clean, 2 doubles and a pull out sofa, full kitchen only 1 bath, needs airing out according to signs posted they are under renovation. When it is complete it should be terrific. Location - good, close to subway staff - in person, nice coordinal but when I called to confirm a late arrive a bit unpleasant.”

May 30, 2008 by Elisa from Havertown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The hotel staff was extremely friendly and the location can't be beat.
• The bed was uncomfortable, and the street noise was very loud.

“Overall, this hotel was a great. The staff was very friendly and accommodating. The room was fairly spacious by NYC standards. Only couple blocks from Grand Central and the Empire State Building, the location can't be beat. My only complaint was that the noise from the street was really loud in the morning.”

May 29, 2008 by Wall-E from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Unbeatable location easy access to Subway and within walking distance to major attractions.
• Beds could have been more comfortable.

“I would recommend this hotel to anyone going to NY on vacation. The location is unbeatable. It is within 2 blocks to Grand Central station and few more to Times squares. If you arrive from LaGuardia, the bus drop is right across from Grand Central station and it would save you a ton of money on parking and car rental. Scooty's on Lexington and 39th offers excellent food at great prices. So make sure you stop by. The only minor thing was the bed. It could have been a little bit more comfortable, but by the time we got back we were done so it was a minor thing. Room and bathrooms were clean. So that was the main thing for us. I really do not care about the room decor. I'd stay there if I ever go back.”

May 27, 2008 by Ben from Reading, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• It wasn't a far walk from places we wanted to go.
• No complaints.

“Very good hotel. Rooms are big with all the necessary things. Within close walking distance from lots of New York attractions.”

May 27, 2008 by Doug from Fairfax, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice location.
• Old - needs an upgrade - still uses room keys versus card access.

“The employees were friendly. The rooms were old and need an upgrade but they were clean and maintained to their best as possible. Still used key entry versus card access.”

May 19, 2008 by Jim from Boston, MA
Overall Rating: 3
Cleanliness:[6] • Staff:[3] • Location:[9]

• Very little except location; was over-priced.
• No internet facilities.

“Don't bother unless you like to overpay for location.”

May 18, 2008 by Dan from Kansas City, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Best bargain in NYC!
• No internet service in the rooms.

“This was the best bargain in NYC! We had a decent kitchen, with refrigerator, and a separate sitting room with TV. We had a wonderful week in New York, and part of the reason, we were so happy, was the excellent room we had at Murray Hill, centrally located and comfy.”

May 15, 2008 by Edward S. from Coral Springs, FL
Overall Rating: 3
Cleanliness:[1] • Staff:[4] • Location:[8]

• Location.
• No response to a problem.

“There was hair on the extra pillow in the closet, I told the staff, nothing was done, hair was still there after the room was made up for the day. very disgusting.”

May 9, 2008 by Rob from Sebastopol, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Large room for midtown Manhattan with small kitchenette.
• Air conditioning did not seem to work well.

“Overall, a very positive experience. If it had been during a warm spell, not sure if the air conditioning would have been up to the challenge.”

May 7, 2008 by Darin from Orono, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Easy walk to Grand Central Station for subway connections.

“The hotel is located close to several New York attractions. The staff was friendly and customer service was excellent!”

May 5, 2008 by Pam from Whitesboro, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean & bright.

“It was a lovely hotel, staff was a bit brusque at first when I requested the room I had booked (2 double beds not a double bed & pull out couch). They told me I had to call them to guarantee the 2 double beds. I was never told to call and didn't think it was necessary but after that one interaction, the staff was as friendly as New Yorkers can be. This hotel was conveniently located to the area of the city that I was visiting.”

May 4, 2008 by Presburger from Paris FR
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very good location very big rooms with kitchen.
• It looks a little old but renovation is on.

“Good location convenient for transportation coffee machine plus full kitchen a must for families (2 large beds) I recommend it absolutely.”

May 3, 2008 by Judith from Halifax, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Doorman was very efficient and helpful.
• Kitchen was not as pictured & described.

“Our check in time was 1:00. Our room was not ready until 3:00. There was no extended check out to compensate. Hard to adjust heat. Could use more restaurant menus in rooms. Elevator got stuck and door would not close, had to walk down 5 floors with luggage to check out.”

Apr 29, 2008 by Bev from Edmonton, AB CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location and size of the rooms was fabulous!
• There were fewer amenities than I was used to but it was fair for the price.

“I loved staying at the Murray Hill Suites. It was very clean and spacious. The staff was pleasant and helpful. It was not fancy but was a great value and clean and attractive. They were undergoing renovations when we stayed there so I am not sure if it nicer yet. We asked for a quiet room because my mother wasn't used to the city traffic noise and they put us in a top floor suite. From the patio we were able to see the empire state building and the east river. There were two queen beds in the bedroom and a fold out couch so there was plenty of sleeping room. It was great to have full kitchen available so we could enjoy our breakfast in the room. The shower was a bit skittish but this is to be expected in the older buildings. I would highly recommend this to any family or budget traveler!”

Apr 26, 2008 by Rosemary from Ocala, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location is the best asset of this hotel.
• Nothing.

“Is nice and clean, conveniently located close to all the attractions of the city, yet away form the buzz of the city. Loved it. Will definitely book again.”

Apr 17, 2008 by Pamela from Lajolla, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Good location, good kitchen, good suites.
• Elevator was slow.

“Perfect place for a family that needs an extra separate space for sleeping in the living room. Kitchen was adequate for breakfast for a bunch of us. Friendly service.”

Apr 16, 2008 by Steve from Virginia Beach, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Excellent location in the city.
• Very noisy. The windows need to be better insulated to filter out street noise.

“I recommend it for short stays in the city.”