User Reviews for Hampshire Hotel and Suites

Research User Reviews for Hampshire Hotel and Suites (1-20 of 113)

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Dec 1, 2009 by Elen from Ft. Lauderdale,FL
Overall Rating: 9

• Good decor.
• Elevators.

“Pleasant. Bell hop very attentive, problem with door key, otherwise very comfortable.”

Nov 5, 2009 by Ron from Fairview Park,OH
Overall Rating: 7

• The hotel location is great - close to Times Square, the Theatre District and the shopping areas.
• Newspapers and morning coffee were not complimentary.

“I was very pleased with the hotel location. It is within walking district of many key areas. Their service was also very good. The room was smaller than ever anticipated (even after reading reviews from other customers). Don't expect any privacy from anyone sharing your room. This was not a big deal for me or my wife since we were not in the room except to sleep. Still, this could be an issue for customers that need space.”

Oct 28, 2009 by Ellen from Norood,MA
Overall Rating: 6

• Modern, clean, but sparse.
• Rooms were very small - no place to hang clothes.

“Stay hotel was definitely in the right area for us. The rooms were tiny, and some had no place to hang your clothes. They were clean, and the bed was very comfortable. The bathroom was also tiny, but the shower worked well.”

Oct 20, 2009 by Chuck from Richardson,TX
Overall Rating: 9

“Rooms were small but very clean. Location was great within walking distance to everything.”

Oct 18, 2009 by Robin from San Diego,CA
Overall Rating: 5

• Location - heart of Theater district.
• Too few elevators, minuscule room size, and there were no ice machine.

“For a Priceline price, this hotel is a great place to stay if you want to be in the very heart of the Theatre district, and if you want to spend no time in the room. Room size is smaller than tiny, and forget trying to get an elevator. Get a high floor, so you can have first shot at a down elevator without it being full by the time it gets to a lower floor. No ice machine. Buy ice elsewhere before you go back to the room. The restaurant will deliver ice to you after you call 5 times and wait over an hour.”

Oct 17, 2009 by Al from Portland,OR
Overall Rating: 3

• Location.
• Very small cramped Room.

“This is the most overpriced hotel. The room was so small that we had difficulty fitting two suitcases, the halls were noisy and bathroom tiny. I would not recommend this hotel.”

Aug 4, 2009 by Lloyd from Corner Brook,Canada
Overall Rating: 8

• Very close to Times Square and major attractions.Safe, secure parking next door.
• Room and bathroom are very small.

“Because of it's close proximity to Times Square/Broadway this is an excellent, clean, relatively inexpensive,hotel for an overnight stay if you are in New York on business or to see a play.”

Jul 1, 2009 by LORI from Southlake,TX
Overall Rating: 10

• Location.
• Small rooms.

“The location of this hotel was PERFECT! Steps away from times Square, the subway, and restaurants. The rooms were quite small, but clean and comfortable. The staff was very nice!”

Jun 26, 2009 by Giovanni from Shawnee,KS
Overall Rating: 7

• The bed was very comfortable.
• The room did not have a closet.

“The remote to the TV did not work, there was no place to hang your clothes, and the staff seemed put off if you had any questions regarding issues at the hotel.”

Jun 20, 2009 by Frank from Chicago,IL
Overall Rating: 8

• Its proximity to Times Square and Broadway theatres.
• The room was
  very small. OK.for one person but no place for luggage.

“I was pleasantly surprised and pleased with the luxury linens on the bed.towels were abundant but not luxury. The front door was was within 10 minutes of most Broadway theatres. Door man always on duty always very pleasant. Great hotel if you don't need space in your room.”

Jun 14, 2009 by William from Palmetto Bay,FL
Overall Rating: 10

• Fantastic location, very friendly staff and great decor.

“This was a great find for Manhattan, great location, friendly staff, reasonable rates, next to a great Deli and decor deluxe hotel. Would stay again and highly recommend it to friends.”

Jun 10, 2009 by from Boston,MA
Overall Rating: 7

• Location in the theater district.
• You have to pay for wifi access!

“Nice location but it's not acceptable to not have wifi access in the room price in 2009!”

May 23, 2009 by Terrie from Ridgeway,Canada
Overall Rating: 8

• Location!
• Size of rooms, quality of food and service in the restaurant.

“Great location. Friendly helpful front desk staff. Small rooms, restaurant needs to serve better quality food and speedier service.”

Apr 23, 2009 by Stephanie from Occoquan,VA
Overall Rating: 3

• Very close to subways, dining, Times Square.
• Staff was
  unfriendly, small rooms.

“The decor is very modern, the bed is very comfortable, there was always someone to open the door when we needed to exit the lobby, but that's where the good qualities stop. The room was incredibly small. We had to climb over the bed to get around. The cleaning crew came once- and didn't change the towels or tidy the bed. The staff at the front desk were unfriendly. Internet was advertised as free, but we discovered this was only true in the lobby or business center with a password. If you want to use WiFi in your room, its ten dollars a day. Definitely not worth the money.”

Mar 20, 2009 by Len from Vancouver,Canada
Overall Rating: 6

• Location, friendly staff, clean.
• No hot water, noisy room because it was over an exhaust vent.

“Wonderful location next to Times Square, friendly staff, useless concierge with a fun bar that turns into a bit of a club on weekends.”

Mar 12, 2009 by Kelly from Campobello,SC
Overall Rating: 2

• The decor.
• No hot water, very slow room service, flooding in bathroom.

“Many bad experiences.”

Feb 12, 2009 by George from Forked River,NJ
Overall Rating: 9

• Close to everything.
• Bathroom was
  not too small.

“The location couldn't be better. Beds were very comfortable. Nice and clean room. The bathroom didn't have much room. I would stay here again.”

Jan 19, 2009 by Mitch from Brownsburg,IN
Overall Rating: 9

• Extremely convenient to Times Square.
• The room was the smallest room I have ever stayed in.

“Hotel is very trendy; it is newly remodeled. The staff is possibly the most helpful staff I have ever had the pleasure of dealing with. Hotel is very clean and everything is readily available. My only complaint is the room, in which I stayed, was the smallest room that I have ever stayed in. It was a 12 X 12 square with a small bathroom off of it. To access the sink in the bath room fully, I had to close the bathroom door. It was fine since I was by my self but if more than one person was traveling, it would have been impossible. Besides the room size, the experience was fantastic.”

Dec 30, 2008 by from Washington,DC
Overall Rating: 4

• The location.
• This was the smallest hotel room I've ever seen! The small bed barely fit in the room.

“This was the smallest hotel room I've ever seen - and I'm an experienced traveler, with many trips to NY. The bed was so small that my partner (who is 6'2") barely fit. And the bed barely fit into the room. The door couldn't open fully without hitting the bed. If we'd had luggage, there would have been nowhere to put it. Good thing we were traveling with just two small backpacks for a single-night stay. That said, the room was clean, the TV was nice, and the location was great. The staff was nice, though they seemed over-worked and distracted. But there really should be a warning about the room size. The front desk told me that the larger rooms were not available.”

Aug 5, 2008 by Ken from Blairsville, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I enjoyed the well maintained lobby, and the helpful, friendly staff.
• The elevator was rather small.

“I enjoyed my stay in this hotel very much. It was well worth the price. My room had a king size bed, it was spacious, had a large bathroom, a closet with a safe. The staff was friendly, they answered all of my questions, and were always helpful, and on hand. Even though they're doing construction on their restaurant, there are many places to eat within minutes of the hotel.”

Aug 5, 2008 by Lou from Methuen, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• The location is amazing.
• The cable was out.

“This hotel is very clean and situated in the heart of Time Square which is an added bonus. The one bad thing is the elevators, there is only one in the lobby and it is very small.”

Aug 2, 2008 by Don from Montclair, NJ
Overall Rating: 4
Cleanliness:[5] • Staff:[1] • Location:[8]

• Location.
• Strange suites with a lot of sleeping space.

“Plenty of sleeping space for groups of tourists or families not looking for luxury, only looking for a place to crash that can sleep many (my room could have slept six comfortably).”

Jul 28, 2008 by Becky from West Virginia, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[8] • Location:[9]

• They allowed us to get a later check out, which I greatly appreciated.
• Having to pay for parking.

“The hotel was very nice. The staff was great and friendly. I would stay their again.”

Jul 22, 2008 by Leslie from Frisco, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Recently remodeled. Attractive furnishings, carpet, etc.
• The elevator was quite slow.

“I would gladly stay at this hotel again. It is centrally located near Times Square, aesthetically pleasing and comfortable.”

Jul 22, 2008 by Scott from Orem, UT
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[8]

• The location was great. Right next to the Diamond District and Time Square.
• It is under remodeling and the workers like to start early (July 08).

“The rooms are small but not for New York. It was a 10' x 10' room with a double bed. If all your looking for is a place to sleep in between enjoying all that New York has to offer. This is a great place to stay. Once they get the remodeling done it is going to be a very nice hotel.”

Jul 9, 2008 by Andre from Philadelphia, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[6] • Location:[9]

• Closeness to shops.
• Thin walls and loud noises.

“The hotel was very convenient in regards to shops and location. However, the room was tiny; only enough room for a bed and bathroom. Although the room was clean there was construction in the hotel so there was no elevator. The nose was ungodly and started pretty early in the morning. The maids slammed the doors all morning and the guests slammed the doors all night. I would not recommend this hotel if you actually want to sleep during your stay. The room was spotless and nicely decorated but it was small and noisy.”

Jun 16, 2008 by Nadine from San Francisco, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• Central location, clean modern rooms.
• Slow elevator had to carry bags up the front stairs, should have a door man, hallway by our room door was very dark.

“Clean updated décor, rooms are small, lots of construction outside the hotel, central location in Manhattan. We had to carry our bags up the front stairs. This hotel is not wheelchair accessible.”

Jun 6, 2008 by Larry from Albuquerque, NM
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[10]

• Location.
• Under construction. Elevators.

“Rooms were small, but clean and functional. The location was fantastic.”

May 29, 2008 by Thomas from Baltimore, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• I thought the hotel was comfortable for the price. Rooms were clean with flat screen TV.
• The hotel was still being renovated, so it wasn't very attractive in some of the public spaces. The elevators are way to slow. I found it odd that.

“The hotel is good for money. Great location and very clean. The elevators are too slow, so I used the stairs; thank god I was on the 3rd floor. Also, I found it odd that I was never asked if I needed transportation. I noticed other people being asked all the time. Overall, nice hotel.”

Apr 26, 2008 by Darren from Longwood IE
Overall Rating: 8
Cleanliness:[6] • Staff:[9] • Location:[10]

• Rooms were small but comfortable.
• Worst Lifts ever encountered. Hotel Renovation in progress.

“The Quality Hotel is a perfectly adequate base for any New York Trip. It is generally comfortable and clean without any frills. The Staff are Helpful. It is ideally located near Time Square and within easy walking distance of shops, Broadway theatres, restaurants and the other essential NY experiences. The hotel is currently under renovation leading to some dust problems and really slowing down the elevators. Despite the minor inconveniences endured I would happily return in the future.”

Apr 22, 2008 by Norm from Pelham, AL
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[10]

• Good location to attractions and subway system.

“Hotel is in great location. Rooms are fairly small but were adequate and clean for the purpose of my trip (to visit prospective colleges with son). Anyone planning for extended stay or to spend any significant time in room might find rooms too small. I would stay there again, although the errors with my bill are a bit of a concern there was a problem upon checkout.”

Apr 17, 2008 by Jeff from Hammond, IN
Overall Rating: 4
Cleanliness:[7] • Staff:[9] • Location:[9]

• Great location and friendly helpful staff.
• Had to use stairs often, lots of construction noise, no amenities/const.

“300 a night for a 12 by 15 room in a building under construction w/ no bar, pool, or eating facility. Elevators were slow and difficult to get to.”

Mar 27, 2008 by Georgina from Chatsworth, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean, good location, and comfortable.
• Slow elevators.

“Good size for the money. Clean hotel and rooms. Comfortable bed. Good location and the staff were very helpful.”

Mar 24, 2008 by Alvaro from San Francisco, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[8]

• The room was pretty spacious for NYC.
• It was under construction.

“There are many things you can forgive about a hotel for example, the lack of restaurant or room service. However, was it is completely intolerable is that the hotel is under construction and nobody tells you that in advance. On Thursday night I went to sleep at 4 am finishing a presentation for a client and they woke me up at 8 am with an incredibly loud construction noise.”

Mar 24, 2008 by Angie from Harvest, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The location was great. We like staying there.
• Only complaint is the elevators are slow.

“We had a great time. The hotel was great. This was our second time to stay there and have and will continue to stay and refer it to our friends.”

Mar 18, 2008 by Kevin from Franklin, TN
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[9]

• Close to Times Square.
• Queen size bed is smaller here than in the rest of the world.

“Reserved and was charged for a queen bed, but it was a full size. Manager insisted it was really a queen. The tiny rooms may make the beds look bigger, but my feet would not extend past the bottom of a real queen. The person checking out next to me had the same problem. May be a good choice if you're short (and don't mind waiting a long time for elevators).”

Mar 18, 2008 by Crista from Waterloo, ON CA
Overall Rating: 7
Staff:[10] • Location:[10]

• Location.
• No heat control, no water in am due to renovations.

“Service and location were excellent. Rooms were comfortable and clean. However could not control the heat and the water was lukewarm. In the morning the water was turned off due to renovations and had no warning of this. Had to checkout without having a shower. NOT IMPRESSED.”

Mar 17, 2008 by Kim from Roxbury, MA
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[10]

• It was a great location.
• The water ran out when I was in the middle of showering.

“It was a good location but the water was turned off during the morning so I was unable to finish my shower and the toilets could not flush without water. Also there was a fire alarm that was going off at 9 am for testing. I think I should get a free nights stay at the Quality Hotel.”

Mar 15, 2008 by Stephanie A. from Taunton, MA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[10]

• Location.
• There elevators are extremely slow and they were doing construction on the 2nd floor during our stay so hard to get out of building.

“The only redeeming quality of this hotel is its location.”

Mar 4, 2008 by Van from Greenville, SC
Overall Rating: 1
Cleanliness:[8] • Staff:[1] • Location:[8]

• Very clean rooms, great housekeeping staff. Good location. Free wireless!
• The general staff was rude.

“I stayed for 4 nights. I had one hot shower in three days. Every hotel employee had a different excuse for the problem. I would not send anyone to this hotel! I reported this problem twice, I was very disappointed with the lack of courtesy. The first time in SF the hotel tried to charge me again for the room and now this now this discouraging NY experience. I will not be using your services a third time. I will pay double the price and stay in a respectable hotel with a respectable staff.”

Feb 25, 2008 by Toni from East Meadow, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Good location. Clean.
• Really small room.

“This hotel was adequate for someone who just needs a place to sleep. Very good location. It was clean, but quite small.”

Feb 22, 2008 by Kay from Hamburg DE
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Hotel is well located.
• Room was too small.

“As the hotel was under renovation my impressions must not be comprehensive. The floors were a little dusty, the room was clean, but too small, you hardly could walk around it, the same applies to the bathroom. The staff was helpful and friendly. The hotel was worth the price only due to the fact that it is well located close to Times Square.”

Feb 18, 2008 by Tami from Westport, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• GREAT location, if you want time square and/or central park.
• Under construction, some noise issue.

“The hotel was quaint, the room exactly what I saw I was getting. Didn't spend much time in the room, it's location was perfect, bed comfortable, and room and bathroom were clean, that's all I need - loved it!”

Feb 10, 2008 by Dana from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Beautiful rooms.
• Slow, small elevators.

“Overall, lovely rooms and excellent service. Although the elevators were small and relatively slow, it actually added to the quaintness of the hotel, and you can't beat the location if you're traveling to see theater.”

Feb 1, 2008 by Laura from Oneonta, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convient to sites on Broadway, NYC.
• Rooms are extremely small.

“Fair price given the location but the TV did not function, elevators were small and very slow getting to the floors and the heating unit in the room made noise the whole time it ran. The restaurant was also not accessible as it was closed for the 3 days I was there so I would have to say that the price was still high for what I paid.”

Jan 18, 2008 by Sherly from La Verne, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[8]

• It was pretty clean and fit my needs.
• My water was not turned on until two hours after I checked in.

“It's decent. I think for the price and location it's a good deal. It is also pretty clean (which is very important to me).”

Jan 1, 2008 by Dc from East Jordan, MI
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location near Times Square.

“Located very close to Times Square. Clean and reasonably priced.”

Dec 30, 2007 by Mary from Reston, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very convenient and central location.
• Elevators were very inconvenient and slow.

“The room was so small that I had to walk sideways to get to the niche that substituted for a closet to hang up my coat. There was no place to unpack into and Im sure they only had plasma TVs because that was the only ones that could possibly fit in the room. There were two elevators at opposite ends of the hallway and I don't know how a single traveler would be able to tell which one arrived. Also, on the first trip up in one of the elevators, four people with luggage were too much weight and two people had to wait for another elevator. (Probably why it took so long for the elevators to arrive.).”

Dec 29, 2007 by Kazu from Chevy Chase, MD
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[2]

• Cheap.
• Something smelled.

“It is good cost performance hotel. I recommend you this hotel, if you stay single.”

Dec 18, 2007 by Steve from Baytown, TX
Overall Rating: 5
Cleanliness:[8] • Staff:[2] • Location:[8]

• The location was wonderfully located close to times square.
• The desk staff and concierge were very rude.

“As stated the location was great! However, when requesting directions or assistance from the staff, they were very short and unhelpful.”