User Reviews for Holiday Inn Downtown Soho

Research User Reviews for Holiday Inn Downtown Soho (1-20 of 179)

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Dec 2, 2009 by Jeanie from Washington,DC
Overall Rating: 8

• The location was perfect and the room was clean and comfortable.

“Perfect for a good location and a clean and comfortable beds.”

Oct 1, 2009 by Beverly from Tallulah,LA
Overall Rating: 9

• It had a great TV, the beds were very comfortable, the bathroom was nice and very clean.
• The only thing that I did not like about the room was that it was really small.

“I wish it was a little more center between Time Square and Chinatown and the rooms were a little bigger. Other than that it was a great stay.”

Sep 7, 2009 by Linda from Phoenix,AZ
Overall Rating: 8

• Location was perfect fo us.
• Charge for parking was too high.

“Room and location were great.”

Aug 22, 2009 by Lovelace..August 14, from Charlotte,NC
Overall Rating: 10

• The Staff was amazing,clean room,nice view,no noise! We will stay there again.
• I loved the hotel and the vibe around it! Nothing bad to say sorry.

“Clean and inviting! We will certainly stay there again the STAFF WAS AMAZING! From the gentleman that checked us in to the man @ bar..EVERYTHING WAS GREAT!”

Jul 3, 2009 by Gail from Washington,DC
Overall Rating: 8

• Close to where I was going in New York.

“Typical Holiday Inn.”

Jul 2, 2009 by Jennifer from Binghamton,NY
Overall Rating: 0

• Extremely clean, large room, king bed.
• Expensive valet parking, even for NYC.

“Hotel was extremely clean - redone recently. We had a very good-sized room with a king bed, not typical of many hotels in New York City. And the bed was a good one (I realize this is subjective.) The valet parking was expensive compared to what we have paid at fancier Manhattan hotels, but I would not hesitate to recommend this hotel to anyone. It is not romantic or fancy, but good location, clean, a block from the subway - these made it a great.”

Jun 21, 2009 by Jeff from Torrance,CA
Overall Rating: 7

• When Staff was helpful, it was incredible
• Some Staff was hostile, I sometimes felt because of Priceline we were dealt with different

“rooms were nice, Stayed right next to a elevator. I was concerned, but never heard anyone come or go! Right next to a subway stop, execellent!”

Jun 1, 2009 by Philip from Chicago,IL
Overall Rating: 8

• The staff was very accommodative to our requests.
• Signage not clear, construction activity, room was smaller than expected.

“Decent for business travelers, typical holiday inn atmosphere but was not as high a star rating as I was led to believe. Rooms were clean, staff was friendly, and I'd stay again for the same low price.”

May 26, 2009 by Bob from Potomac Falls,VA
Overall Rating: 6

• Desk staff helpful.
• Location is awful; noisy; smoke smell in non-smoking room.

“2.5 stars, not 3.”

May 26, 2009 by Majed from Portland,OR
Overall Rating: 6

• Clean rooms.
• The small size of the rooms.

“Overall hotel was nice and respectful to spend a night or two sleeping only.”

May 24, 2009 by Carl from Madison,CT
Overall Rating: 4

• The beds are comfortable.
• I was given a smoking room when I am allergic to cigarette smoke.

“This is a very basic hotel with a loor lobby badly stocked and small bar, but decent beds. It is a place to sleep and that is all.”

May 18, 2009 by Sidney from Bowie,MD
Overall Rating: 7

• It was fairly priced.
• I expected the hotel and room to be much nicer then it was.

“Overall this hotel isn't a bad place to stay if you're traveling for business purposes. I didn't find it to be very luxurious. I've stayed at other 3 star properties that were much nicer. The carpets were dated and a bit dirty. Some of the walls and the wallpaper was in disrepair. It's not the best hotel for leisure travelers.”

May 16, 2009 by from Stamford,CT
Overall Rating: 9

• The MOST affordable hotel in NYC by far.
• The loud air conditioner.

“GREATEST hotel in NYC for its price and location. It was our anniversary, so I asked to be upgraded to a large room, and asked for complimentary breakfast buffet vouchers. The staff was MORE than willing to accommodate my requests. It was in the heart of SoHo, near Chinatown, and Little Italy. I will definitely take a trip back!”

Apr 23, 2009 by Kristi from Manchester,NH
Overall Rating: 10

• Location.

“Great location (Chinatown- shopping), great price, will stay here again.”

Apr 23, 2009 by Omer from Gladwyne,PA
Overall Rating: 8

• Great location.

“Great location. If you are looking for a nice, clean place close to SoHo and Chinatown then this place is great.”

Mar 26, 2009 by Marco from Cedar Park,TX
Overall Rating: 8

• Location.
• A little smelly (mold like).

“Great location! Walking distance to many things and subway. Bell man recommended a close by diner (Landmark) Great breakfast! Nice staff, no issues free WiFi which was great.”

Mar 19, 2009 by Jennifer from Poland,OH
Overall Rating: 10

• Location.
• Nothing.

“When I had left something in my car, that they had already parked in the garage, they went out of their way to retrieve it for me! They were awesome!”

Mar 13, 2009 by Stuart from Moraga,CA
Overall Rating: 10

• Friendly and efficient staff.
• Room was small.

“The hotel is very close to the Canal Street subway stations and is right between Chinatown and Little Italy. It's clean, with a friendly and efficient staff. Room was rather small, but not tiny or cramped; the bathroom was good-sized and comfortable. Anyone comfortable traveling on the subway will find this a good base for business or sightseeing.”

Mar 4, 2009 by David from Washington,DC
Overall Rating: 7

• The room was a comfortable size and the bed comfortable.
• The lobby was loud and frantic-feeling with the restaurant right there.

“The hotel isn't all that promising at that lobby level, and the hallways are a bit drab, but the room itself is comfortable and well kept.”

Feb 26, 2009 by Daniel from Bethlehem,PA
Overall Rating: 6

• Cleanliness in the common areas.
• Air conditioning.

“The air condition in the room wasn't working properly, was turning on/off all the time and very noisy.”

Feb 24, 2009 by Shawn from Ithaca,NY
Overall Rating: 9

• Convenient, good staff, nice room, very clean overall.
• Breakfast food on buffet was nothing to write home about.

“Pleasant, easy to find, good staff, clean and modern, excellent room and bath, food was not good for the price.”

Feb 23, 2009 by Linda from Southborough,MA
Overall Rating: 4

• Staff was friendly. Convenient to greenwich village, little italy and canal st.
• Very seedy looking area

“The hotel was clean and the staff was friendly. It was a basic room 2 beds little desk, nothing else.”

Feb 15, 2009 by Marc from Boca Raton,FL
Overall Rating: 10

• Excellent staff, location and wireless connection; clean, discrete, and a real find.

“A real find on the western edge of Chinatown and little Italy, convenient to subways and taxis. The facilities are clean and comfortable and the staff friendly and accommodating. I will definitely return to this hotel.”

Feb 6, 2009 by JP from Haddonfield,NJ
Overall Rating: 8

• Great location close to Chinatown and subways. Friendly staff.
• On busy street. Smallish rooms.

“Good, efficient place to stay in New York just off Canal St. and near subways. Front desk let us check in several hours early and upgraded our room. A pleasant place to stay.”

Jan 22, 2009 by Amy from Pittsburgh,PA
Overall Rating: 9

• Very clean, very nice.
• No double bed rooms were
  available; had to get roll-away bed put in room.

“Great location. Great room with more space than other hotels I have used in New York. Very clean.”

Jan 21, 2009 by Abid from San Francisco,CA
Overall Rating: 0

• It was convenient to Soho and Chinatown.
• No dresser in the room, area didn't feel safe after dark.

“This hotel was what I would expect of a 2 - 2.5 star hotel. It was clean and comfortable enough. There were no dressers, and the desk area was too small for any real work to be done for a business traveler.”

Jan 16, 2009 by Dave from Weston,FL
Overall Rating: 9

• It was very conveniently located to the shopping areas and had wifi, bathrooms nice too.

“Enjoyed the hotel and location. Staff was very friendly and I already recommended it to friends.”

Jan 9, 2009 by Dan from Seattle,WA
Overall Rating: 9

• Staff was very helpful. Hotel clean and comfortable. No frills - great value. Easy access to many Metro lines.
• Typically small NYC rooms. Windows were
  very small.

“Great location on the edge of SoHo, Tribecca, Chinatown, and Little Italy. Great food options surround the place. Easy access to multiple Metro subway lines made getting around the city a breeze. Staff was surprisingly helpful and courteous. Very satisfied with this property.”

Dec 28, 2008 by Lucinesse from Los Angeles,CA
Overall Rating: 8

• The front desk, restaurant and bell staff were courteous and helpful at all times.
• The room assigned was very small.

“This hotel is located in Chinatown on the edge of SOHO. It is not a place that I would recommend business women travelling alone should stay. The hotel staff was courteous and very professional, but the neighbourhood is not very safe.”

Dec 17, 2008 by Netalin from Boston,MA
Overall Rating: 8

• The room was cozy, warm and clean.
• The wall was too thin, I heard the TV next door so loud.

“The hotel was nice and clean, staff were friendly, It is located very close to the subway, but it is hard to find something to eat at night around.”

Dec 17, 2008 by Daniel from Mountainside,NJ
Overall Rating: 10

• The location was great and availability of transportation was perfect.
• Small room.

“The location and presentation was great. For me, it's the perfect place to stay overnight in the city. You are a cab ride away from all the major attractions and it is half the price of mid-town.”

Nov 3, 2008 by Olesya
Overall Rating: 8

• Very clean, rooms are big, good location.
• Not pet friendly.

“Great location, clean & big rooms.”

Oct 12, 2008 by john
Overall Rating: 10

• The location and cleanliness of the room. Not as touristy as times square.

“I have stayed in new york multible times, always mid-town. Alot more of what New York is, on the local scene. Great all the way around.”

Oct 7, 2008 by Tim
Overall Rating: 8

• Large room for New York City.

“The hotel was a great deal. Just a couple minutes walk to Chinatown and little Italy.”

Sep 21, 2008 by Terri
Overall Rating: 5

• The staff was extremely helpful, thank goodness.
• Location.

“If you have business in the downtown area, this is a good hotel for you. The linens were nice, the staff was great, and the hotel was clean.”

Sep 6, 2008 by Dawn from Pasadena, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[3]

• Price.
• Hotel staff was rude.

“I'm allergic to down pillows and it took two tries to get one hypo-allergenic pillow, during which the person was rude. The location is not in Soho, it's just outside in what is more likely Chinatown. The room was small, but clean about what you can expect for the price in NYC. If it wasn't for the hotel staff, it would have been fine.”

Sep 5, 2008 by Carol from Bellville, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Cleanliness and comfort.
• Location.

“Typical nice Holiday Inn very close to Chinatown, Little Italy, and SoHo.”

Sep 4, 2008 by Suzanne from North Yarmouth, ME
Overall Rating: 5
Cleanliness:[5] • Staff:[6] • Location:[4]

• Helpful staff.
• The beds were unbelievably uncomfortable, way too soft.

“I wouldn't recommend this hotel unless you're sure you want Chinatown. The rooms were very small and the mattresses were painfully soft.”

Sep 3, 2008 by Rick from Toronto, ON CA
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[8]

• Excellent location, close to Little Italy and Chinatown.
• Small rooms, no lunch or dinner options.

“Perfect location if you want to site see in NYC. Close to trains, Little Italy and Chinatown. Rooms are very small but tidy. Great hotel if you are just looking for a clean, respectable place to sleep and spend your days site seeing, shopping, etc.”

Sep 1, 2008 by Murray from Redondo Beach, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The check-in woman was very friendly and cordial.
• The key to the room did not work at one point.

“This reasonable hotel is conveniently situated in downtown NYC. It has all the reasonable amenities that a business traveler could need. There are no special luxuries or a pool or things that a family on holiday might want. This is a very comfortable basic hotel.”

Aug 28, 2008 by Jenny from Elmont, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[7]

• The room was exceptionally clean and well made.

“Staying at this hotel was a good experience, everything was neat and clean. It is not a exceptionally beautiful hotel, but it is not horrible. I would stay here again.”

Aug 25, 2008 by Heather from North Little Rock, AR
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[1]

• There was nothing I liked about this hotel.
• 2 in 1 shampoo, dirty walls in room.

“I have stayed in many 3 and 4 star hotels for business in NYC and this is not a 3 star hotel.”

Aug 21, 2008 by Richard from Greenville, NC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• The rooms were clean and the beds were very comfortable.

“The hotel said they could not guarantee room type. The first night one of the group had to sleep on the floor. The next day they found a room with two beds. The location was away from the hassle of midtown between Chinatown and Little Italy with a lot of neat places to eat, and a lot of counter fit watches and purses for sale. Fun trip.”

Aug 21, 2008 by Joel from Aiea, HI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great location, excellent staff and facilities, great value.
• Old TVs, small rooms.

“This hotel is located close to the Canal ST Station and is a great location and value in the city. I highly recommend.”

Aug 20, 2008 by S from Chicago, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[9]

• Location was great.
• Rooms were small with very few amenities.

“This hotel is walking distance from everything south of midtown. It is in China town, but just 2 blocks from the trendy part of Soho. The bed is comfortable and clean, but that is all you will get.”

Aug 19, 2008 by Ray from Strongsville, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendliness and helpfulness of the bellman far exceeded my expectations.
• Room was a little smaller than I would have liked but it was NYC.

“Friendly, helpful bellman. Very clean rooms.”

Aug 15, 2008 by Damon from Charlottesville, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Close to Subway station, and too little Italy. Can get to most places in the city within a half hour. Service at this hotel was extremely good.
• The area outside the hotel is a little rough being on the edge of china town.

“For the most part I really enjoyed my stay there. The area outside is a little rough. On the edge of Chinatown, with merchants selling bags, cologne, umbrellas and touristy things. However, it's a half block of that and you were on the subway, and could reach most areas in the city in a half hour. I really enjoyed my stay at the hotel. They went out of their way on more than a couple of occasions, and were extremely friendly. Not what you would expect from a hotel in NYC. The room was nice, but small. Everything was clean. The wireless internet connection was a little weak, but other than that I really enjoyed my stay here and would stay again.”

Jul 17, 2008 by Lee from Wellesley, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Its China Town location is a big plus.
• No microwave.

“The unique location in New Yorks China Town along with a clean family-oriented environment makes this a fine vacation choice.”

Jul 10, 2008 by Shelley from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location for the areas we liked to be in.
• Paying for internet service, air conditioner, hairdryer not up to par.

“The room was great for what we needed, clean comfortable. Good access to great areas as well as public access & restaurants.”

Jun 29, 2008 by Robin D. from Santa Cruz, CA
Overall Rating: 3
Cleanliness:[2] • Staff:[9] • Location:[9]

• Location.
• There were bed bugs, which made me think the place must be very unclean.

“I liked the hotel location and public spaces, but I had bites after sleeping.”