User Reviews for Club Quarters Downtown

Research User Reviews for Club Quarters Downtown (1-20 of 353)

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Dec 2, 2009 by Joyce from Greenwood Village,CO
Overall Rating: 9

• Clean, nicely appointed, quiet and close to the subway.

“Nice staff, clean and well-appointed rooms. Room was decent sized by NY standards. Coffee was available in the common area one of the mornings we were there, but not the other two days. Staff was nice and responsive, and the hotel is only a block away from a subway stop.”

Dec 2, 2009 by Linda from Pound Ridge,NY
Overall Rating: 7

• Friendly staff.
• Small bathroom.

“Serviceable place, I thought it would be more upscale. Suited to business rather than leisure. Rooms are small.”

Dec 2, 2009 by Sergio from Gaithersburg,MD
Overall Rating: 9

• Close to subway and room was larger than usual.
• A bit far from restaurants/activity.

“The hotel was very very good. Close to the subway, clean and larger than your typical Manhattan sized rooms. Overall I would recommend and go back to this hotel.”

Nov 18, 2009 by Cheryle from Mableton,GA
Overall Rating: 10

• The customer service was awesome!.
• Bath tub could have been cleaner.

“This hotel in the financial district was perfect for the 2 nights that I was there. The Priceline price was way to low for the quality of room I was given. When I called to ask for 2 double beds, they upgraded me to the Executive Suite! The service and front desk personnel were fantastic! I would stay here again in a heartbeat!”

Oct 28, 2009 by Judith from Arlington,VA
Overall Rating: 7

• Convenience to our planned destinations.
• Not worthy of star ranking compared to other NYC hotels.

“OK for an inexpensive stay with destinations nearby.”

Oct 16, 2009 by John from Somerset,KY
Overall Rating: 10

• Flexible staff.

“Excellent.”

Oct 15, 2009 by Daren from Fresno,CA
Overall Rating: 8

• Location.
• Nothing.

“Great location for the financial district. Clean and adequate bathroom and room. Free internet a plus. Room was quiet and comfortable.”

Oct 15, 2009 by Mary from Washington,DC
Overall Rating: 8

• The location was terrific, just steps from the West Side subway line (2 and 3) and close to other subways.
• Does not have many twin bedded rooms, so unable to travel with a friend.

“I had a very good stay. The one drawback that I hadn't thought about was that it does not have many twin bedded rooms, and apparently there's not enough room to put in a cot, so I was not able to travel with my sister as I had planned. But the staff was very helpful, it seems very secure, the rooms were very clean, and I had a very nice time.”

Oct 6, 2009 by Bob from Yarmouthport,MA
Overall Rating: 8

• Comfortable room at an affordable price.
• Common lounge area was small and crowded.

“I would be pleased to stay here again.”

Sep 30, 2009 by Patrick from Montreal,Canada
Overall Rating: 9

• I liked that is was so close to the subway.
• The overall room size (and bathroom) were sort of small.

“We had a great experience at this hotel. check in and check out were a breeze. the room was a bit small, but met our needs. complementary bottled water right outside our room was a bonus.”

Sep 30, 2009 by Peggy from Williamsville,NY
Overall Rating: 9

• Suite was roomy for 3 people.
• Pull out sofa was uncomfortable.

“Great buy for Manhattan.”

Sep 18, 2009 by Karen from Long Beach,CA
Overall Rating: 8

• Very clean rooms, good size & inexpensive for Manhattan.
• No breakfast room service on Sundays.

“It was very nice - updated, super clean and much larger than what we expected. They're not huge, but they're not as tiny as some reviewers have indicated. The hotel in general is very efficient - very good for business travelers. The hotel staff was excellent. They were friendly and helped us find our way to the subway stations and to local attractions. The only thing I didn't like about this hotel was that we couldn't get breakfast delivered to our room on Sunday. I think because it's mostly geared for business travelers they only offer this during the weekdays. Still, I would stay here again. I think this hotel is a great value if you are looking for a nice place to crash and don't mind forgoing some minor luxuries.”

Sep 17, 2009 by Roberto from Boston,MA
Overall Rating: 9

• Staff and proximity to subway stations were great.
• The room could use more lighting.

“The hotel is great for business travelers. Great and friendly staff. Very clean bedroom and convenient amenities to guests were available at no cost.”

Sep 17, 2009 by Arthur from St. Louis Park,MN
Overall Rating: 9

“Very clean, very modern and
appealing. Great staff and
good location.”

Sep 14, 2009 by Christie from Ventura,CA
Overall Rating: 10

• I really loved the location and easy access to nice restaurants.
• Our bed was small, but that was our room, I am sure they have rooms with bigger beds!

“Great hotel! Clean and comfortable with very helpful and kind staff. Great for couples or business travel.”

Sep 11, 2009 by Mark from Champaign,IL
Overall Rating: 9

• The bedding was very comfortable and the gym very practical.
• The room air conditioner dripped water on carpet but no mildew odor present.

“Well located in downtown area with numerous restaurants and subway near-by. The room was well decorated, Wi-Fi was free, and refrigerator and microwave practical conveniences when staying downtown. The free filtered bottled water was a pleasant surprise.”

Sep 9, 2009 by George from Traverse City,MI
Overall Rating: 6

• Security.
• The size of the room - way to small.

“The security was great! Check in was very well done with assistance of the staff. I was impressed with the lobby area, but the size of the room lacked a lot to be desired. Way to small for two people. Felt like you were on top of each other. I was traveling with my daughter not a spouse. Not the best accommodations for this situation.”

Sep 3, 2009 by Dave from Bloomfield,NJ
Overall Rating: 9

• Very clean and unique location. Free purified water.
• Limited TV channels, two of which had no sound. Tiny room.

“Perfect for short stays in NYC and a new neighborhood for many to explore. The hotel is very clean and has free purified water in the hall.”

Sep 1, 2009 by Kim from Califon,NJ
Overall Rating: 10

• The rooms were small, but had high ceilings which made it seem roomier.

“I would highly recommend this hotel. The rooms are modern, with a flat screen TV and clean.”

Sep 1, 2009 by Thomas from Arlington,VA
Overall Rating: 10

• Location.
• No coffee on weekends.

“Great location.”

Aug 28, 2009 by Diane from St. Albert,Canada
Overall Rating: 10

• I liked the quietness and the security of using a room key to use elevators.
• No breakfast room service on weekends.

“A lovely quiet & mellow place to rest after wonderful busy days. Easy access to the subway and convenient location to key places in Financial District and Downtown.”

Aug 21, 2009 by Jonathan from Indianapolis,IN
Overall Rating: 3

• Location
• See below

“The hotel experience was not up to expectations. The star level did not accurately depict the hotel in terms of service and quality of the room. For example, there was a leak in the AC which lead to a mini flood on the floor. Luckily my lap top was a few inches away and no damage was done. When I reported this incident to the front desk they were not even apologetic about the situation and basically said we will have to send someone up; this did me no good as I was checking out. In adiditon, I had asked for extra towels the day of check-in and the towels were never sent up. Finally there was no window nor vent in the bathroom so when I ran the shower with the bathroom door closed it became a steam room and when you have 90 degree temps outside this is not the optimal option.”

Aug 16, 2009 by Vivian from Austin,TX
Overall Rating: 9

• I liked the fact that this hotel had acsess to floors limited to guest and the location was 1 block from the subway.
• I wish there was more space in the room.

“I feel that overall this was a good value. I felt secure in the room. As a woman with two young children traveling to New York I felt very safe in the area and since I was using the subway this hotel was located less than a block from the the subway station. The staff was friendly and helpful.”

Aug 13, 2009 by Lisa from Montreal,Canada
Overall Rating: 9

• Free water and internet. Great staff.

“Club Quarters is a thinking person's hotel. They provide you with clean water bottles and a water distributor. Free Wi-Fi just makes sense in this day. They even give you a bookshelf stocked with interesting books, trivia, a thesaurus/dictionary and some local history. It was great and though I didn't order room service, the prices seemed a lot more reasonable than a lot of Big Brand hotels for a two-egg breakfast.”

Jul 25, 2009 by Bruno from Montreal,Canada
Overall Rating: 7

• Location.

“Good location and rate; poor service.”

Jul 25, 2009 by from Bozeman,MT
Overall Rating: 5

• Convenient to public transportation.
• Quality of the room.

“This is a 2.5 star hotel at best.”

Jul 23, 2009 by Diane from Vernon,CT
Overall Rating: 9

• The staff

“The room was small but very nice and clean. The staff was friendly and offered advice about what we may want to check out in the area. They seemed like they wanted us to have a nice stay.”

Jul 22, 2009 by Pat from Woodstock,NY
Overall Rating: 7

• It was tastefully decorated.
• No conditioner, no hand lotion, loud dripping A/C.

“This was an acceptable choice on short notice. The hotel looks good, and the Wall Street area is starting to become more residential so it's not quite the ghost town it was. However, these hotels that try to save money by restricting the number of towels (2), and eliminating stuff like conditioner and hand cream, are just asking for criticism. I awoke at 5 am to a loudly dripping air conditioner. (I am not THAT light a sleeper; it was very loud.) I went to talk about it with the front desk at 7 am and the response was that if I'd told them sooner, I could have switched rooms. Switching at 5 am or 7 am was not a real option.”

Jul 22, 2009 by Mary from Clearwater,FL
Overall Rating: 5

• Not enough toiletries, pillows and towels. Had to ask each day, for more.

“Pleasant enough, but very small room. Small TV. We didn't get enough towels, pillows or toiletries. Had to call and ask for these. They arrived promptly though. Security is good as you have to use your room key to use the elevator.”

Jul 7, 2009 by Pete from Springfield,VA
Overall Rating: 9

• Very friendly and helpful staff.
• Well appointed suite, but bathroom fixtures needed work.

“Club Quarters in Lower Manhattan was a pleasure to stay in. The staff was extremely helpful, and the common areas and room were upscale, likely to satisfy picky business travelers.”

Jun 24, 2009 by Wendy from Vancouver,Canada
Overall Rating: 1

• Nothing.
• Everything.

“We were supposed to stay at the Club Quarters Downtown, but because of an electrical fire, were transferred to the Club Quarters Midtown. First of all the front staff was very rude. My husband used the bathroom in the lobby and he told me that there was a smell to it. The lock for the room was unacceptable. The room was probably a storage room in its previous life. The room was humid and felt muggy even with the aircon on. This by far is the worst hotel I have ever stayed in, worse than those in third world countries.”

Jun 22, 2009 by Jeff from West Des Moines,IA
Overall Rating: 3

• Convenient to subway lines.
• Staff was rude and unhelpful

“Rooms are small but clean. Did not feel like an upscale hotel at all. The hotel suffered a small fire on our last night, and we had to run down 20 flights of stairs with no electricity or emergency lighting. Hotel staff was very unfriendly and not helpful during this time. After being assured we would be able to return to the hotel that evening to sleep, we found out when we returned at 2am that we would be sent elsewhere. So they made us climb 20 flights of stairs again in the complete dark, no electricity or running water, with just a flashlight to pack up all of our stuff and bring it back down the stairs. Being in the big city for a week, I had several items to bring down the 20 flights all by myself and carry a single flashlight so I could see. Hotel staff never apologized or offered to help at all. Not very impressed with the hotel staff. I understand it was a extraordinary circumstances, but they could have done a better job helping us. Would not stay here again.”

Jun 11, 2009 by Kit from Winter Park,FL
Overall Rating: 8

• Room had enough space for queen bed and roll-out bed.
• We didn't get clean towels.

“It was a good hotel for the money. We would have liked our old towels that we left on the floor to be replaced with new ones. Convenient downtown location.”

May 31, 2009 by Jo from San Francisco,CA
Overall Rating: 9

• Modern, safe, well located, very comfortable and every convenience.

“Great experience!”

May 21, 2009 by Etienne from Quebec,Canada
Overall Rating: 8

• The location.
• The check in.

“My name and the 3 rooms I'd reserved were not on the system when we arrived. They had to call the head office to do the check in.
Weird situation. I made my reservation in beginning of April. Not the same day.”

May 20, 2009 by Karen from Albany,NY
Overall Rating: 9

• Very convenient location.
• The room was a bit small.

“Great location and Internet access. Many places to eat within walking distance of hotel. Parking garage was nearby. The staff was friendly and helpful.”

May 20, 2009 by Melanie from Jacksonville,FL
Overall Rating: 9

• Modern, clean, and
  friendly.
• Small bathrooms.

“The hotel itself is very clean and upgraded. We did have a few problems with our room. The shower stall overflowed into the bathroom. We reported this to the front desk and went on with our day. That same evening it happened again. They sent maintenance up and fixed the problem. In the middle of the night the a/c quit working so the room became stuffy making it difficult to sleep.”

May 13, 2009 by Joe from Airmont,NY
Overall Rating: 7

• I liked the price.
• The rooms were small and the bathrooms were tiny.

“The hotel was clean and the bed was nice and firm. The bathroom was really tiny and did not have a tub, just a stand in shower. The first room we had was unacceptable due to a faulty air conditioner. The hotel did move us to a new room that had no broken equipment.
I would stay at this hotel again based on price. However, I do not think it rated 3.5 stars. It is more like a 2 or 2.5 star hotel.”

May 11, 2009 by Mike from Evanston,IL
Overall Rating: 7

• Good service and employees.
• Not much to do at night near hotel.

“I enjoyed my stay. Wish I had been in a location near some nightlife, as this hotel is in the Financial District, which is very quiet at night.”

May 10, 2009 by Larry from Orlando,FL
Overall Rating: 8

• Free coffee, free internet.
• Location.

“I would stay another Club Quarters.”

May 7, 2009 by Larry from Margate,FL
Overall Rating: 10

• Excellent service, room, appearance and location.
• Nothing.

“A first class business hotel.”

May 7, 2009 by Dave from Prairie Village,KS
Overall Rating: 7

• Free washing machines, location very close to two subway lines.
• Weekend manager was a bit rude, the bed wasn't great.

“Great location and great prices. This is a very business-oriented hotel due to its location on Wall Street. However, this allows for bargain prices on weekends.”

May 6, 2009 by John from Granby,CT
Overall Rating: 7

• Close to the function we attended.
• Parking was confused.

“This hotel was located adjacent to our function which was a big plus. Although the rooms are small the layout of the rooms was functional with good appearance. The air conditioning was responsive cooled the room. The front desk service was prompt. Checkout was easy. Getting to the hotel in lower Manhattan was pretty straightforward - for those not of faint heart. Parking was a bit confused. We had some items to check with the bellman who was helpful.”

May 6, 2009 by Erin from Stamford,CT
Overall Rating: 8

• Clean and comfortable.
• Not much nearby.

“The hotel was clean and comfortable. The area is very quite although a bit out of the way.”

May 3, 2009 by Hande from Binghamton,NY
Overall Rating: 7

• This hotel
  was very close to the subway.

“The hotel was situated in the heart of Wall Street, so if you are traveling for a business around the , it was a great location. The rooms were not big and the decoration was a little boring. But was a clean, decent looking room with a decent bathroom.”

Apr 29, 2009 by Janice from Slippery Rock,PA
Overall Rating: 10

• Very clean and professional.
• It would've been nice to have parking.

“This was a great hotel. I stayed in a one room suite with my husband and two boys and my parents were in a standard room. It was great having a closet on our floor that you could get extra blankets and pillows. It was an especially nice touch to have the bottled water and refillable stations. Friendly staff and very professional. For your safety, you needed your room key to activate the elevator, another nice touch!”

Apr 23, 2009 by Lizzie Gee from Fitchburg,MA
Overall Rating: 9

• Lots of nearby subway stops. Parking garage conveniently located. Great free water!
• Parking cost. Not crazy about the semi-transparent bathroom door!

“I'd definitely stay here again! A safe location, with excellent access to several subway lines. Hotel was clean and well-maintained. LOVE the environmentally friendly cold water stations on each floor (bottles are provided, but even better, just refill your own).”

Apr 22, 2009 by Jon from St. Louis,MO
Overall Rating: 9

• Got a good discount. Clean room. Nice staff.
• No iron in room.

“Got a good deal from priceline. Great location. One block from Fed and NYSE. Would recommend.”

Apr 12, 2009 by Eric from Wading River,NY
Overall Rating: 7

• The location was perfect and the room met our needs.

“Clean and perfectly located.”

Apr 11, 2009 by Phil from Santa Monica,CA
Overall Rating: 8

• The location was absolutely perfect.

“It has everything a business traveler needs. Compact rooms but okay space wise for NY. I felt the vibration from the subway in my room on the third floor but this was not a major distraction.”