User Reviews for Sunrise Suites by Wyndham

Research User Reviews for Sunrise Suites by Wyndham (21-40 of 43)

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Jun 11, 2006 by Apm from Conesus, NY
Overall Rating: 1
Cleanliness:[2] • Staff:[1] • Location:[7]

• Location to gas parkway.
• Dirty, poor service, more like motel, not a 2-3 star, like super 8.

“How this ever rec. a 2-3 star rating is absurd, this is worse than the super 8 next door, more like a 49.95 a night motel, elevator lobby dirty, rooms metal fire door, breakfast buffet a grease crab filled buffet, staff no idea of what they are doing, hook up to your cmp and its costs $80 for a phone call, local. stay away from here do not stay here.”

Jun 5, 2006 by Jim from West Chester, PA
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[9]

• Free Wi-Fi, big rooms, two room suite, free breakfast.
• Musty smell in rooms.

“This is a great suite hotel within a short drive to the Jersey beaches, perfect for a family get away.”

Jun 5, 2006 by Richie from Farmersville, TX
Overall Rating: 1
Cleanliness:[4] • Staff:[2] • Location:[7]

• Nothing.
• Dirty, converted motel, security door constantly propped open.

“Take this hotel off your site. It is a converted Motel and is NOT a 2-1/2 star hotel. It isn't a hotel at all. It was dirty, it was dark, mildew smelling, and it was not safe as someone constantly propped open the back key-entry door. I was there for 3 days and three bags of rotting trash were in the walkway and remained there for the duration of my stay.”

Jun 1, 2006 by Kate from Long Beach, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The pool was very nice, warm and clean.
• Needed more towels at the pool.

“We enjoyed our stay very much. My kids have stayed at many different places all over the country and didn't complain, not once. That's how you know it was a good experience.”

May 27, 2006 by Chris from Long Valley, NJ
Overall Rating: 2
Cleanliness:[3] • Staff:[3] • Location:[9]

• There was nothing that I found likable about this hotel.
• The hotel appeared 'worn' and 'outdated'.

“I would definitely not recommend this hotel to anyone and I would absolutely not pay full price or anywhere near full price for the rooms. The room that I had was damp and smelled musty. The hotel staff was rude. When I checked in, the employee did not tell me anything (breakfast times, pool, etc) except where my room was. This hotel is nowhere near a 2.5 star hotel!”

May 26, 2006 by Karen from Bureau, IL
Overall Rating: 7
Cleanliness:[7] • Staff:[6] • Location:[9]

• Love the separate bedroom specially when traveling with children or spouse who watches late night TV.
• Needed to be repainted at stairways in garden area.

“Was nice.”

May 22, 2006 by Drew from Santa Monica, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[5]

• Big suites.
• A little worn down.

“It's not a hotel review, but since I answered the other questions, I figured I'd ask what I wanted to ask here: why I was given a 2 1/2 star hotel, when I big on a 3? How did that work?”

May 18, 2006 by Kathy from Murrells Inlet, SC
Overall Rating: 3
Cleanliness:[4] • Staff:[3] • Location:[7]

• location to office and cost
• room leaked in rain run down

“My stay was not great. After driving for 12 hours I was told my credit card was not approved at check in when it was being charged for incidentals, knowing this was not possible, I asked to use the phone at the front desk to call the credit card company. I was not allowed to use phone. I was told that they needed to keep the line open. I had prepaid, so I was able to go to my room and I called from there. I was told there was no issue with my card and it was not rejected. I went to the front desk to have them run it again and the clerk, in front of other customers said that there was no mistake that the other customers charge was not declined. I was not really happy about this. I did speak to the manager the next day and they did give me a free night for a future stay, which was acceptable. Two days later I returned back to my room late at night and it was raining very hard. The rain started coming into the room right through the closed window. Dripping on to the eclectic air conditioner below the window. I ended up having to change rooms at 3:00 in the morning. My room also had two holes in the ceiling in the bathroom. Also, three different times while staying there my key some how stopped opening my door, and had to be reprogrammed. Not a big deal, but by the third time I had to wait about 20 minutes at the front desk to just have this done. All and all not the best stay. The location was good the size of the rooms are good, but worn down. If you can get it for a good rate.”

May 10, 2006 by Lino from Dearborn, MI
Overall Rating: 8
Cleanliness:[7] • Staff:[6] • Location:[8]

• Convenience
• Ambiance

“Staff were not very friendly or attentive, but for the price we got. We were not expecting much.”

May 9, 2006 by Deedee from Washington, DC
Overall Rating: 6
Cleanliness:[4] • Staff:[8] • Location:[8]

• The staff was very helpful.
• I thought it could have been much cleaner (very visible carpet stains throughout the hotel).

“I thought the location was great. I was very disappointed with the very visible carpet stains through the hotel. Hotel has probably seen it's better days. Seems like it's time for some major renovations to become a decent three star hotel.”

May 9, 2006 by Colin from Wilmington, DE
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Close to final destination, complementary breakfast, staff very helpful.
• Required maintenance, painting and decorating, external doors did not work.

“Generally the hotel suited our requirements - overnight stay to attend a wedding held nearby. The staff were very helpful and overall the hotel was clean. Unfortunately the hotel could do with some TLC, caulking gun and maintenance report left in room showed there was work being done. The external doors not working, requiring guests to park and then carry luggage through the reception area not what you would expect from a hotel of this 'star quality'.”

May 6, 2006 by Jim from Waldorf, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[9]

• The price was good.
• The room was dirty, pull out couch not usable, linens not changed, gross.

“The Hotel is need of a face lift. Our room was spacious but the positive things ended there. Pull out couch was not changed and food was on the sheets, not usable. My 14 year old daughter had to sleep with my wife and I in the king bed. The bathroom had mold and mildew in the caulk and tile. Chairs had stains all over, not usable. I mentioned this to the hotel clerk at check out and he looked at me like a deer in headlights. He said nothing offered no apologies. I was not in any mood to deal with any other issues as we stayed in the hotel to go to my brothers funeral. Very disappointed.”

Apr 29, 2006 by Marietta from Anchorage, AK
Overall Rating: 4
Cleanliness:[6] • Staff:[3] • Location:[9]

• Location.
• Staff was nor helpful.

“Excellent location. however, little problems were not solved: two lamps had no light bulbs and they said they were backordered, dirty room so I had to request another, no ability to give receipt for gift shop items.”

Dec 8, 2005 by Alan from Spring Valley, NY
Overall Rating: 5
Cleanliness:[8] • Staff:[6] • Location:[10]

• Very convenient location.
• First room had fridge outside of its cabinet, exchanged for another room.

“Last year we went to Residence Suites, which was very close by. For a small difference in price, Residence Suites was far and away a superior choice. As I remember, your website had them rated the sames, sunrise Suites was sort of drab and dingy, although otherwise neat and well run.”

Jul 21, 2005 by Mike from Cliffwood Beach, NJ
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[6]

• The front desk staff was EXTREMELY nice, courteous, and helpful

“Staff was very nice and helpful. My room was very big and pretty clean. The bed was very new and top quality with nice and clean sheets/blankets. 10 minutes to the beach, 30 seconds from Garden State Parkway. This hotel is highly recommended.”

Mar 16, 2005 by Doug from Cleveland, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Great surprise to find such an awesome hotel

“If you're in this area, Sunrise Suites is definitely the hotel to be in, regardless of the price you pay.”

Mar 15, 2005 by Gretchen Z. from Newcastle, WA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Housekeeping staff was great!
• Tattered; needs remodeling.

“0”

Feb 28, 2005 by Scott from Westminster, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great room layout. Great breakfast and happy hour for the business traveler.
• Rooms were actually outside, so travel to lobby and room cold and slippery.

“Very functional hotel for the business traveler. A room layout conducive to doing business at the hotel, as well as breakfast and happy hour service made this stay productive and comfortable.”

Feb 16, 2005 by Jim from Fort Washington, PA
Overall Rating: 10
Cleanliness:[8] • Staff:[5] • Location:[10]

• It was a convenient location, close to the parkway
• Certain common areas smelled of smoke.

“The one bedroom suites were unspectacular but serve the purpose. The swimming pool was lilliputian. The price was hard to beat.”

Feb 8, 2005 by Rachel from Long Branch, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• the gym and sauna,family atmosphere

“Reasonable rates and great breakfast and friendly staff. You can't beat the value.”

Jan 30, 2005 by Michael from Bristol, PA
Overall Rating: 7
Cleanliness:[6] • Staff:[9] • Location:[9]

• I didn't like that the coffee pot in the room was not changed. the vents on the heater/ air conditions in the living room were broken

“I think it was a nice place to stay and i would reccomend it to other people”

Jan 13, 2005 by Lee from Kokomo, IN
Overall Rating: 2
Cleanliness:[8] • Staff:[9] • Location:[5]

• nice breakfast
• Old, outdated, hard bed

“ The hotel is old, with outdated items, and the bed was very hard--not a good nights rest. The breakfast was nice though. All in all, I expected it to be nicer for a 2 1/2 star hotel.”

Jan 10, 2005 by Jim from Rouses Point, NY
Overall Rating: 2
Cleanliness:[3] • Staff:[4] • Location:[7]

• Snack purchase area beat vending machines
• Dirty washcloth and perpetually running toilet

“In my opinion, Sunrise Suites is far worse than the Residence Inn. I had to wait 5 minutes upon entering for a desk person to appear; the front desk was unmanned at 3PM. The bathroom sign suggesting that saved washing of unsoiled towels could end worldwide drought was next to a perpetually running toilet. The heating units were incapable of producing a temperate room climate.”