User Reviews for Sheraton Newark Airport Hotel

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Jul 21, 2006 by Henry from Eht, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Clean with a nice staff.
• Paying for parking.

“I liked it. ”

Jul 19, 2006 by Donna from West Palm Beach, FL
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[9]

• N/A
• They could not help me.

“I was told I would get a refund, I have still yet to receive my refund. I would appreciate it if someone got in touch with me regarding my refund.”

Jul 6, 2006 by Nitn B. from Harrow, NE
Overall Rating: 1
Cleanliness:[6] • Staff:[3] • Location:[10]

• The hotel was good, but the timing was bad with the Naples convention meant that we were disturbed for two nights of the four night we stayed.
• Too many events at the same time and hotel allowing ten people to sleep in at one time.

“WE had a very bad experience with the hotel as there was a Naples Convention and two nights of our four nights vacations were spoiled as music and people knocking at doors at all sorts of time. We complained to the Hotel Manager and they said that they were aware of the problem and would put security, but this never happened.”

Jun 19, 2006 by James from Jayess, MS
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Very nice with restaurant in hotel.
• Location- hard to access.

“The hotel was fine and provided us all we needed.”

Jun 2, 2006 by Frank from Delray Beach, FL
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• Clean, good service.
• N/A.

“I would stay there again!”

Jun 1, 2006 by Robin from Akron, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Beautiful pool area & room overlooked that.
• Shower - did not warm up & could have been cleaner.

“The only thing I didn't like was the shower. I could see rust on the vent, the water did not get very warm & it was the only part of the hotel that was not Sheraton quality.”

May 25, 2006 by Erich from Webster, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The short distance from the airport.
• There is no public transportation to NY near the hotel.

“Clean and safe.”

May 22, 2006 by Mike from Berkeley, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean with friendly staff.
• THIN walls. Connecting door.

“My stay was pleasant. The hotel staff was accommodating The lack of vending (under construction) and the paper thin walls (room connecting door) were annoying.”

May 2, 2006 by Rakesh from Hamilton, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Nice environment for all types of people.
• Charges for parking.

“This hotel is situated in a good location near the hotel with good facilities. It has a nice environment for family, business travelers and for the leisure travelers”

Apr 25, 2006 by Beth from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful hotel, with convenient location and a dramatic atrium lobby.
• Shuttle bus to airport and rail connection did not run a frequently as we would have liked.

“This is a beautiful hotel, with a dramatic atrium containing the main lobby and pool. The location is convenient to transportation throughout the area. Our 11th floor window had a great view of the New York skyline in the distance.”

Apr 24, 2006 by James from Dupo, IL
Overall Rating: 2
Cleanliness:[4] • Staff:[4] • Location:[8]

• Close to my destination.
• The room was horrible. The air conditioner did not function properly. Bathroom was dirty

“Very displeased with the Hotel. I even voiced my concern to the desk while checking out & they had no response other than here is your receipt. I will not recommend this hotel to anyone who travels in that area. The air conditioner didn't cool the room until after 3 am. The bathroom was filthy. OVERALL BAD EXPERIENCE. I intend to inform the Sheraton as well.”

Apr 24, 2006 by Kimberly from Delaware, OH
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[7]

• The pool.
• Entire hotels needs updating, carpet, wall paper etc.

“The Hotel met our needs. The kids enjoyed the warm pool and parking (although you have to pay for it) was more than ample. My husband was disappointed the hotel seemed "old" Updates are very much needed. New carpet and fresh wall paper in the rooms would make a big difference.”

Apr 16, 2006 by Nathan from Athens, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Really convenient to stay at if flying into Newark Airport.
• Having to Pay $10 a day for Internet.

“A really nice place to stay at if working in the New Jersey Area. Hotel staff was very friendly in helping this small town Midwestern boy find the safest and cheapest way to Manhattan. The Workout room and free weights and dumbbells, which is a variety.”

Apr 10, 2006 by Mary from Baltimore, MD
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[1]

• Pleasant esthetic looking.
• Maids did not speak English or make beds, room had no curtains no privacy requested 2nd room.

“When you get online hotel they give you an inferior quality or a 4th rate room. I paid over $100 per night and was given a room in basement and had to move to a 2nd room and this room was as bad as the 1st. Would never stay here again.1st room in basement, 2nd room right outside cafeteria, noisy all night. Wanted my money back but no refund. Staff was friendly but we received real bad treatment. $100 a night we should have got a decent room. They moved us from shingles to shabby. The house keeper did not even make bed up and this was the Sheraton Hotel. Never again. I stayed at the Sheraton in New Orleans and got royal treatment. Stayed at the Sheraton in Atlanta and received royal treatment. Would not do this again.”

Mar 20, 2006 by Ken from Bedford, TX
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[7]

• Breakfast and lunch at the hotel restaurant were very good.
• Did not pick up my completed breakfast card on room door. No free newspaper delivered to room.

“Close proximity to Newark airport and major highways makes it easy to get to and convenient to drive to business meetings in the area. Rooms are clean and well appointed. Most of hotel staff were helpful and professional, only a few disappointments in this regard.”

2 of 2 people found this review helpful.