User Reviews for Marriott Newark Liberty International Airport

Research User Reviews for Marriott Newark Liberty International Airport (1-20 of 247)

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Sep 7, 2008 by Kaar from Spokane, WA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• The hotel was very eye appealing.
• The bed was very uncomfortable with feathers poking out everywhere.

“Overall, the hotel was very nice and I would stay there again. If they change the down feather comforter and mattress top. The feather comforter is too hot in the summer to use and the mattress top kept poking me with those annoying feathers.”

Sep 6, 2008 by Elliot from Seven Fields, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[8] • Location:[8]

• Doesn't meet the standards of a 3 star hotel.
• Dirty tub, stinky towels, broken mattress, noisy AC, WiFi is expensive.

“Dirty tub, stinky towels, broken mattress, noisy AC, WiFi is expensive.”

Sep 4, 2008 by Ganesh from Irving, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Excellent location.
• They charge for everything from internet to coffee to breakfast.

“It is excellent location. It was very convenient and neat. But, the parking charges, internet charges, restaurant charges are too much in this hotel! Nothing is free or complimentary!”

Sep 4, 2008 by Harry from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• The work out room and pool were excellent amenities.
• Nothing.

“The rooms were clean. Staff was cordial, not overly friendly, but ok.”

Sep 3, 2008 by Fuwad from Nepean, ON CA
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[9]

• The gym facility was 24 hours open.
• On the day we checked in there were about 6 voyager buses pulling in and everything got crowded.

“NA.”

Sep 1, 2008 by Keri from The Woodlands, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy access from airport.
• Shuttle took 20+ minutes.

“Great for short-term stays near Newark.”

Aug 29, 2008 by Melissa from Orchard Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds/pillows, access to train to NYC.
• Nothing.

“Rooms were beautiful, beds and pillows extremely comfortable, shuttle to airport, monorail to train station, train into Penn Station very nice way to get into Manhattan.”

Aug 28, 2008 by Ariel from Watertown, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Service.
• Room felt old.

“OK hotel in an ok location. Good service, but overall, nothing too exciting.”

Aug 26, 2008 by Norman from Rockford, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• High end hotel. Has all the necessities. Have to pay for internet though.
• Whirlpool and pool closes kind of early.

“Nice to stay if you want to be around the airport. Shuttle in every 15 minutes is very useful if you are on the move. Free breakfast. Really nice place.”

Aug 24, 2008 by Christopher from Nothville, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• Customer service was exceptional.
• Hard to access.

“Exceeded expectations for price, very impressed.”

Aug 17, 2008 by Scott from Pacific Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• New, clean, fresh, high-quality hotel.
• Nothing.

“Classy hotel.”

Aug 15, 2008 by Dave from Hoffman Estates, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• No coffee kiosk in the lobby.

“Well worth the price.”

Aug 15, 2008 by Cynthia from Des Moines, IA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[6]

• The pool was very nice and the kids loved that you could swim to the outside!
• The room was very clean, but the carpet smelled badly.

“This was a wonderful hotel with a beautiful room. The kids loved the pool because they could swim from inside to outside. They also loved the workout facility. The downside was that breakfast was not included and very costly for a family.”

Aug 10, 2008 by Bud from Mckinney, TX
Overall Rating: 7
Cleanliness:[9] • Staff:[8] •

• Nice rooms.
• Parking Fee, Internet Fee.

“Nice hotel, but I will avoid it next time. But, I was nickel and dime to death. Additional fees for parking car and logging on to Internet.”

Aug 8, 2008 by Stacy from Willingboro, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The bedding was very comfortable.
• The hotel charged me $20 per day for parking. I did not like that, I had a few family members that visited me that day and they paid $24.00 for 3 hour.

“The hotel was nice and I enjoyed the pool, but I was charged $20 per day for parking. I think that parking should be a free courtesy at the hotel.”

Jul 29, 2008 by Darnell from Aurora, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• People were treating us great.
• Parking cost.

“Things went well. The price was good and the people working at the hotel acted very good to our family.”

Jul 28, 2008 by Daniel L. from Sault Ste Marie, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• Great workout room, hot tub &pool.
• The prices of water & the restaurant.

“Definite great deal! Proximity to airport is phenomenal! Very enjoyable stay! They do nickel and dime you on little things that tick you off!”

Jul 21, 2008 by Natasha from Kihei, HI
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Comfortable beds, quality linen, quiet, great fitness center/pool and shuttle service, friendly staff.
• They charged for internet, yet gave free cookies in the lobby. Kind of defeats the purpose to show their hospitality and thus ruined their image.

“They gave free cookies, water and newspaper, yet charged for internet use and one phone call into Manhattan for less than a minute it costs $5.95. The price is not given anywhere and mentions it is charged as operated assisted by Sprint in a page of a book about their hotel. If they seriously overcharge in this deceptive like manner, it defeats their purpose of giving the free items to show hospitality.”

Jul 19, 2008 by Nuno from Qc, QC CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location. Take train right into the city.
• No free WiFi, had to pay.

“Convenient location.”

Jul 19, 2008 by Karen from Columbus, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was very - very nice, accommodating & helpful.
• The price for self parking (and hotel guest) was a bit high ($25 per day).

“This hotel was recently renovated. It was much nicer than I thought it would be. It was decorated nicely, very convenient to Newark Airport & the train into New York City. (And, being this close to the Airport, we did not hear the airplanes from the airport - so, it was quiet). The staff & people who work at the front desk & at this hotel were so very nice - possibly the nicest of all hotels that I have stayed at in the world. I hope to stay here again.”

Jul 14, 2008 by Lauren from Dallas, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenience to airport.
• There were no problems.

“This hotel is a great place to stay overnight if you have an early flight or arriving on a late flight. We arrived around mid-night and received a good night's sleep before we woke up next morning to take the train into New York City. Would recommend this hotel.”

Jul 11, 2008 by Mitch from Towson, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Awesome value. Good location.
• Parking was expensive.

“Really a terrific place to stay if you are going to NYC.”

Jul 8, 2008 by Cynthia from Bowie, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Location was convenient.
• Small rooms.

“Expensive restaurant, friendly staff, convenient location.”

Jun 27, 2008 by Durdana from Leesburg, VA
Overall Rating: 6
Cleanliness:[10] • Staff:[7] • Location:[9]

• It was very clean and tidy, great view.
• I had to pay 20.00 per night to just to park my car, it was ridiculous. My floor had no ice in the machine, so I had to go to another floor to get ice.

“The hotel itself was really nice and very well maintained. No one informed us that there will be a parking charge of 20.00 per night to park my car at the hotel. There was a 10.00 charge to use your own laptop and use their internet.”

Jun 16, 2008 by Elizabeth from Knoxville, TN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• They let us check in at noon!
• Was so close to the airport, but no cross walk to get to it.

“It was the hotel that we were hoping to get. We would stay here again. So glad, we could check in early so that we could leave our bags in the room before heading out to the city.”

Jun 15, 2008 by Pcb from Venice, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Location.
• 23 dollar per day parking fee.

“Decent hotel with great location for airport travelers. if you have a car though you will pay 23 dollars a day to park it!”

Jun 15, 2008 by Terry from Poplar Grove, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• The rack of lamb was exquisite. The service was great.
• Hotel bar had computer problems so they didn't serve food. I felt they should have found a work-around. I wasn't dressed for fine dining.

“Excellent value for the cost. Hotel restaurant served excellent food. Atmosphere was conducive to work.”

Jun 9, 2008 by Todd R. from West Chester, PA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good amenities, good looking hotel.
• $23/day to park.

“The problem with the higher end hotels, this one being no exception is they nickle and dime you to death. $23/day to park is atrocious. Want an Apple or Banana or water? $5. In fact the nice, equivalent hotels in the area offer free or cheap parking ($10/day or less) and will kindly give you an apple if that is whats gets you going in the morning (as opposed to this hotels $15 "continental breakfast"). In fact the morning coffee isn't free either. Like I said, nickle and dime you to death.”

Jun 5, 2008 by Maria from Palm Beach Gardens, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[9]

• Convenience, location.
• Additional parking fee of $20 per night - small bathroom.

“I would probably stay there again. Nice enough, especially for business travel.”

Jun 5, 2008 by Rhonda from Lansing, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The facilities were well maintained and extremely nice.
• No free parking.

“I was pleasantly surprised upon arrival at the hotel as, it exceeded my expectations in cleanliness, services and decor. The workout room and swimming pool area despite the number of guests were both clean and inviting. Driving on Route 1 9 is a bit confusing but overall I believe this is a good hotel destination for leisure or business travelers.”

Jun 4, 2008 by Shelley from Chicago, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Best hotel health club I have ever seen. Great staff. Clean and well maintained. Awesome bed!
• Nothing.

“I had an excellent stay at the Marriott Newark. The staff, the facilities and location are all great. The bed was simply awesome. The room amenities are perfect. The gym was amazing!”

May 30, 2008 by Maria F. from San Diego, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[5] • Location:[10]

• Room was really nice.
• Staff not very nice.

“Quite pricey to park your car at the hotel and there's no other option around. Rooms are very nice, but staff are not that nice for a JW Marriott.”

May 29, 2008 by Agnes C. from South San Francisco, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Up to a hotel standard for what a business traveler expects, clean and well maintained, efficient service.
• Restaurant closed a bit too early for late arrivals.

“A nice and convenient stay for business or adult travelers who needs to go to NY. Close connection and easy access to train to Manhattan and other part of NJ as well, especially if flying via EWR. Definitely not the kind of hotel for kids or family vacation type-will blow off other business travelers. Hotel setting is business oriented and quiet atmosphere. Running kids at the lobby or hallway and noise making families are last thing business hotel wants to bring in.”

May 28, 2008 by Barb from Nottingham, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The fact that I could upgrade at check in.
• Nothing to say.

“Very clean, friendly service. Would definitely stay there again.”

May 28, 2008 by Roy from Tempe, AZ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Easy access.
• The restaurant breakfast buffet was horrible.

“Overall this was a great hotel however the breakfast buffet was anything to be desired. We actually asked for our money back as the waitstaff was too busy doing nothing. The room however was excellent and we'd stay at the hotel again.”

May 27, 2008 by Lisa from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was amazing a 12 on a scale of 1-10.
• Paying for internet access.

“The friendliness and concern of the staff was unexpected and amazing. Their attitudes really made the stay a great one!”

May 27, 2008 by Anthony from Phoenix, AZ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel staff was wonderful.
• Charging$20.00 per night to park my car when we are hotel guests is absurd.

“Very nice visit to the tri state area I would recommend this hotel. On the other hand I have never paid for parking when we are hotel guests.”

May 26, 2008 by Raymond from Myrtle Beach, SC
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[9]

• Room was clean & comfortable.
• Directions for shuttle were not accurate.

“Problems at restaurant Poor service. Mgr. did comp our meal and gave us a comp for breakfast. Hotel itself was very nice.”

May 24, 2008 by Lisa from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent staff-friendly, helpful, pleasant.
• Paying to park your car, paying for internet access.

“I was staying in this hotel because I was dislocated by a house fire. I had a wonderful experience at the Marriot which made a difficult time to contend with a little easier. The staff was outstandingly helpful and polite. The accommodations were excellent. The room was furnished nicely. The services were exceptional from room service to housekeeping. The 3 restaurants and room service served great food. Each day at 6pm, as I would be getting back to the hotel, they would be rolling out a tray with rice crispy treats and a variety of waters infused with fruit. It was a nice treat at the end of the day.”

May 24, 2008 by Cole from Frederick, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Comfortable beds and excellent service.
• None.

“Outstanding service, very comfortable rooms.”

May 22, 2008 by Karl from Safety Harbor, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• Clean, Comfortable and Pleasant environment.
• Charged $20 per day for parking.

“Great hotel for business travel. Good restaurants. Friendly staff. Parking charges should be eliminated or reduced considerably.”

May 18, 2008 by Olushegun from Marietta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff and services they provided very excellent.
• Nothing.

“I could not connect my computer lap-top to the high speed internet provided in my room. They tried everything they could, but no luck.”

May 15, 2008 by Mitch from Christiansted, VQ
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[5]

• Friendly.
• Lack of directions to the hotel.

“Hotel & staff excellent! Directions to the hotel from highway are awful at best. Lack of clear road signs made arrival 2hours late, NJ turnpike needs lots of improvement around the airport.”

May 13, 2008 by Domonique from Chicago, IL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness and courteous staff.
• Guest had to pay for parking.

“The hotel was a pleasurable experience. Didn't not care to pay for parking but all else was well worth it.”

May 12, 2008 by Cathy from Juneau, AK
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable featherbed.
• Feathers poke through sheet, security issue, see below.

“It was quiet and overall, it felt like a treat. The feather mattress topper was nice (though feathers poked through, they need perhaps higher thread-count linens). Security issue was intriguing. It requires a key card to use the elevator for guest room floors. This is fine, if a bit impersonal feeling and leading one to wonder if the lobby is unsafe. Also, when opened by someone else, anyone in the elevator can get out anyway, so there is no real security. Consequently, you may end up feeling more vulnerable than if they didn't have the card key requirement in the elevator, oddly enough. It just raises questions about security at this site I guess, not something you want to think about on your way to the room. I wanted this hotel because I thought it would be very nice and also easier than others for a late-night arrival and early a.m. departure at ever, but though it is very close to ever, I was advised not to walk, even in the a.m. And, the shuttle goes every 1/2 hour, not 15 minutes, and the shuttle ride is as long or longer than for other nearby hotels due to the tortuous highway routing. So, for my very short stay, the Day's Inn or such would perhaps have allowed a little more sleep.”

May 8, 2008 by Nataraj V. from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Restrooms were maintained well enough but the towels were not comfortable.

“Overall good experience.”

May 8, 2008 by Cynthia from St-Jerome, QC CA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[3]

• Nice room.
• Too far from marathon $ to get there!

“The hotel is nice. $20 parking + $3 of some parking tax is a bit expensive but the hotel was really nice.”

May 7, 2008 by Nicholas from Alexandria, VA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pillows and bed were of outstanding quality.
• The air conditioning did not work well.

“The hotel met or exceeded expectations on all accounts except the HVAC system. I actually had to turn the air conditioning down to 60 degrees to obtain a reaction. Even after this drastic step, the room was not cool on Sunday morning and I was awakened by the humid air that was much warmer than I would have preferred.”

May 2, 2008 by James from Wellington, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[10]

• Bed/pillow comfort.
• Front desk speed/efficiency.

“Great location & comfort.”

Apr 30, 2008 by Angelo from San Leandro, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[5] • Location:[7]

• Was only overnight did have time to meet other staff other then front desk person. Very friendly person.

“My stay was very comfortable, rooms were clean. Would recommend for other to stay there.”