User Reviews for Ramada Inn Newark Airport

Research User Reviews for Ramada Inn Newark Airport (21-40 of 58)

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May 10, 2007 by Sue from Rochester, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[2] • Location:[10]

• Nice, renovated and modern, location.
• wasn't satisfied with service to meet my needs.

“I paid extra for a cot, which they didn't even know if they had any available. Did not think that was right. Other than that, the stay was fine.”

Mar 5, 2007 by Ella from Brattleboro, VT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Attractive, comfortable bed, friendly staff.
• Bath tub leaked no sodas in the vending machines on any floor!

“This hotel was clean and comfortable. The staff was friendly and helpful when asking for directions, food recommendations, etc. Internet is $9.99 for 24 hours, so that seems a bit ridiculous but parking is free, which made it more than worth it for me.”

Jan 31, 2007 by Jerry from Amarillo, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

• Nicer than I thought it would be.
• Long hallways.

“The hotel was great.”

Jan 18, 2007 by Jim from Latrobe, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[2]

• Good price.
• Difficult to get to.

“Given the price, I was pleasantly surprised at how nice the lobby and room were. Getting there off of rat 1&9 from the north was tricky. I missed it once (couldn't merge three lanes to the right because of heavy traffic) and had to take a grand tour of Newark to get back. The neighborhood is pretty crummy, but the best western nearby has an even worse location.”

Jan 17, 2007 by Ken from Broseley GB
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Restaurant meals were better than I expected.
• One of the courtesy bus drivers drove uncomfortably fast.

“The hotel miff very functional with few frills but very good for my purpose as a solo business traveler requiring easy early morning access to Newark liberty international airport.”

Jan 6, 2007 by Sanaa from Flushing, NY
Overall Rating: 10
Cleanliness:[8] • Staff:[4] • Location:[7]

• Modern rooms the best look to a 5 star.
• The front desk was small and looked dark.

“That is not perfect in there cleaning but good enough. When it comes to the toilet I saw some dust.”

Jan 4, 2007 by Kenta from Rochester, NY
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[5]

• Free shuttle bus service to the airport.
• Poor vending machine.

“The hotel was basically acceptable for me in respect of the price. However it limited the time that the vending service was available. This is what I was complaining about. Other things were fine.”

Dec 6, 2006 by Kathleen from Berlin, NJ
Overall Rating: 3
Cleanliness:[7] • Staff:[2] • Location:[8]

• Pillows were flat. Bed was hard and much worn room 154 I think. Staff in morning was snotty and unable to answer questions about church.

“Location to the airport was good and shuttle ran regularly. Staff at check in was non responsive and poker faced. We didn't feel welcome. Room was small and mattress was worn and flattened. The pillows were almost non existent and uncomfortable. We slept little. Got up on a Sunday morning, and no one could tell us where a church was, nor service times front desk woman on Sunday was snotty when we asked for her help to find services. Only coffee pot in room, and no continental breakfast or anything. We ended up gong to the restaurant needs a lot of renovation but the staff in the restaurant was nice service slow, but food adequate.”

Nov 21, 2006 by Lien T. from Eden Prairie, MN
Overall Rating: 1
Cleanliness:[1] • Staff:[2] • Location:[7]

• Nothing.
• Too crowded, smoking people right at front door.

“I suppose to have king side bed, turn out to be I have 2 double bed, the next day I have double bed for 2 people because my room was not clean when I come back from my day at 10 pm.”

Sep 20, 2006 by Sandy from Wake Forest, NC
Overall Rating: 4
Cleanliness:[5] • Staff:[4] • Location:[5]

• It was close to the airport.
• Camera missing (told it was not turned in to lost & found), room service from restaurant poor quality food (cold when I got it and server rude!)

“The place was decent enough, except for being stuck in a handicap-access room for longer than we wanted while waiting for availability of another room, rude room service, and having to ask for washcloths after our room was cleaned. Most of the front desk staff was pleasant enough, but not very friendly - if you didn't ask specifically, nothing more was offered or suggested. Room service left something to be desired: each of our meals was cold when received, except for a pizza which wasn't good, but wasn't worth the fight to get it changed.”

Jun 29, 2006 by Hyon from Olathe, KS
Overall Rating: 2
Cleanliness:[6] • Staff:[2] • Location:[5]

• The hotel is really close to the airport.
• Not a good service and people were not friendly.

“I booked a room at this hotel for Friday - Sunday, when I went out Saturday morning and came back in the evening, my room was checked out and someone else was in my room.”

Jun 20, 2006 by Elizabeth from Hightstown, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[7]

• Comfortable room, convenient location, FREE parking.
• Does not apply.

“Was listed as 2 star hotel, definitely deserves a better rating. Convenient, tastefully furnished, English speaking, American staff, FREE parking.”

Jun 18, 2006 by Rick from Philadelphia, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing at All!
• Dirty!

“This "Hotel" is a Dump. ”

Jun 12, 2006 by Lisa from Belleville, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[3] • Location:[7]

• Restaurant in hotel was good and affordable.
• I was given a smoking room. When I requested a nonsmoking I was told I requested a smoking.

“The staff was not friendly or helpful. My room was small and reeked of smoke. I met with my client with red eyes as I was allergic to the smoke and my client thought I was a smoker. I asked to be moved to a nonsmoking room and was told I got the room I requested.”

Jun 1, 2006 by Terry from Davison, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenience /location.
• nothing

“The hotel was clean and the staff friendly. A nice restaurant and bar were convenient and the hours were good for our stay.”

May 15, 2006 by Leah from Denver, CO
Overall Rating: 3
Cleanliness:[5] • Staff:[2] • Location:[5]

• Close to the airport.
• Staff extremely unfriendly and outside of hotel questionable.

“If I were judging this hotel by its' outside, I would never stay there. Fortunately, since I was traveling with my children, the room I had was very large and accommodating for our family. The staff was less than friendly and helpful. We would never choose to stay at this hotel again should we return to this area.”

Apr 27, 2006 by Ts from Lansing, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Good staff. Nice, clean, newly renovated room.
• Close to airport but hard to get there.

“This hotel is GREAT. I got a good price, it met my basic needs and surprised me by surpassing my expectations. The front desk staff was excellent in every encounter I had. The room, while not big, was perfect for what I needed. It looked like it had recently been renovated, furnishings & bathroom were flawless nice and it was very clean. I can't speak for rooms that may not have been renovated recently. This hotel obviously has many guests coming and going quickly so renovations probably were out fast. I was there for one night. I parked in front of the hotel and had no problems. However, I will say that it is VERY tricky to find the correct exit to this place. I'm not a bad navigator and I'm a seasoned city driver but I drove around making wrong turns and exploring really gross sections of Newark, passing the hotel four times before I actually arrived there. Also, for people like me, who are staying in a hotel in order to use long term parking and fly out of Newark, there are big new hotels like Spring Hill Suites and another one right next door (I forgot the name), that have reasonable rates and they are across from the long term parking lots. These would be much more convenient.”

Apr 21, 2006 by Satya from Paloalto, CA
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[2]

• Close to airport.
• Amenities and service needs to be better for the price.

“Several quality issues.(1) Hotel room dark, damp and did not have one of the bulbs, no "cups" for coffee - (2) Internet did not work for 12 hours as promised. When asked about it, I needed to go through couple of calls to eventually resolved with a "free extension" at the expense of my time and their time. (3) Fitness room is too small with older equipment (4) Directions are not simple from airport while it is right there close to airport. (5) Room key did not work multiple times. I had to get help from front-desk to get back into the room. (6) Bathroom water leaked into main room with a sizable area of the carpet that became wet.(7) While perhaps not intended, front-desk staff (couple of them seemed OK) lack a friendly and efficient approach to problem solving. This may be a "training" issue.”

Feb 28, 2006 by Jack from Vernon, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[8]

• Clean, classy , big room.
• Parking lot was small.

“Over all very good. More and better than I expected.”

Dec 13, 2005 by Marc from Midlothian, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Familiar. I know what to expect here.
• Building, landscaping, fabric of place looks terrible.

“This hotel has reasonably nice rooms and the rooms are reasonably clean. The general areas of the building are dated in appearance and in some cases completely useless (the "drive up" components are terrible to begin with then the van drivers park their vehicles in a manner that makes a bad design completely useless). Overall the hotel benefits from geography, but a little tweaking here and there this could be a very pleasant hotel.”

Dec 12, 2005 by Suzanne from Philadelphia, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean.
• Walls are very thin.

“This hotel was fine for the business traveler. The major complaints I have are that the walls are extremely thin, so after around 4:30 a.m. there is no sleep to be had because it sounds like everyone who is arising is in your room. Also, the night I stayed there, it snowed about 6 inches. My car was parked outside in the lot, where I had to drudge in heels and luggage without any shoveled path. Otherwise, this hotel is clean and the staff were helpful.”

Nov 6, 2005 by Steven from Oxford, NY
Overall Rating: 2
Cleanliness:[8] • Staff:[1] • Location:[4]

• Fox news.
• The hotel staff at the front desk are extremely rude!

“Checked into a non smoking room, after practically begging for it. Smelled of wet ashtrays. Checked me into another room that was flooded the week before and smelled of horrible strong mildew. had to get another room that again smelled like ashtrays, the beds and pillow are not comfortable. Again the front desk help are extremely rude!!”

1 of 1 people found this review helpful.

Oct 23, 2005 by Marc from Midlothian, VA
Overall Rating: 10
Cleanliness:[8] • Staff:[10] • Location:[8]

• Recovered lost wallet.
• Exterior was not inspiring.

“Staff was great, left wallet in room upon departure and when I returned a couple of hours later, Ruthie had found it and returned it to me. Overall, appearance of the hotel needs some work, room was fine but from the outside the place looks sort of scary.”

Oct 19, 2005 by Steven from Oxford, NY
Overall Rating: 4
Cleanliness:[4] • Staff:[1] • Location:[5]

• N/A
• Hotel desk clerks very unhelpful and customer service was extremely poor.

“Right off of 1 and 9. Takes for ever to check in hotel clerks rude, and missing from station for extended periods of time. Rooms smelled like a wet ashtray and it was a non smoking. and tried to check me out during my 4 day stay after 2, till they found the right check out date.”

Sep 19, 2005 by Lukun from Fairport, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Surprised to find out the nice decorated and clean rooms.
• The lobby looks old.

“This hotel exceeded my expectation for a 2 star hotel. The room was very nice, clean, nice decorated and good size bath room. Great location too.”

Jun 22, 2005 by Kanita from Elk Grove, CA
Overall Rating: 3
Cleanliness:[4] • Staff:[1] • Location:[8]

• The remodeled rooms were nice.
• The airport shuttle was very unreliable.

“It was okay. Rude staff, but large rooms”

Jun 19, 2005 by Nathan from Mayville, ND
Overall Rating: 10
Cleanliness:[9] • Staff:[7] • Location:[6]

• Newly redone suite for cheap

“Located in an asphalt jungle, and needing some freshening up in the lobby area. The room itself was recently redone and BEAUTIFUL! It was much nicer than expected, and a real bargain for what we paid.”

May 28, 2005 by Handan from Carrboro, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[3]

• staff extremely unhelpful and rude. Dirty. Noisy.

“Housekeeping entered my room despite the do not disturb sign. My tshirt GOT LOST in the room. Then they found out they took it with the towels. They did not even bother apoligizing.”

May 26, 2005 by Selin from Belmont, MA
Overall Rating: 1
Cleanliness:[4] • Staff:[4] • Location:[7]

• nothing
• very noisy room

“Very noisy room(I think it was just above the disco).Too expensive for the quality of the room/hotel.As a result, it was a very unsatisfactory experience for us.”

May 17, 2005 by sue p. from norfolk
Overall Rating: 3
Cleanliness:[2] • Staff:[5] • Location:[5]

• close to airport
• dirty, worn, in need of renovation and repair

“Hotel is old and in need of renovation and repair. Trash is on sidewalk outside. Even bedding had holes in it and was stained. Common areas smell like cigarette smoke. Restaurant is very casual but expensive. Staff was nice but hotel needs an overhaul. Trash was not always collected or fresh towels supplied.”

Feb 24, 2005 by Martin from Eaton, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• I slept like a rock! :)
• Route 1-9 is a confusing road to drive on

“I don't have any complaints about the Ramada Inn at the Newark airport at all. I had a little trouble actually finding my hotel because the roads all tie together like a big plate of spaghetti but I'm sure the more I stay there I'll get used to it and it will be like second nature. ”

Jan 31, 2005 by Vinay D. from Jersey City, NJ
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[2]

• Nothing
• Ceiling was leaking, the windows would not close and we were stranded in the cold

“Rude receptionist, the room given to us had the ceiling leaking the glass window would not close and being winter even with the heater set to full heat we had to be under the blanket. We were given a change of room later but even that was not clean.”

Jan 23, 2005 by Sujat from Hyattsville, MD
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location, free parking although close to newark airport
• They charge for everything, that others give for free- local calls, high speed internet

“The location was pretty convenient , and some of the hotels around newark airport charge for parking, while this one was free. ALTHOUGH, this hotel charges for every other amenity that other hotels offer for free, bringing the total cost to the same grounds as other upper end hotels. They charge 50 cents for every local call. They charge 10$ + taxes for 24 hrs of high speed internet access. No complimentary breakfast either. Comfort suites/inn on the other hand ranked as 2 stars also was a great place to stay at and all the things i mentioned were complimentary as well.”

Dec 26, 2004 by Thomas H. from Carlisle
Overall Rating: 7

“Appears to be a little rundown, but room was large and accommodations comfortable.”

Dec 24, 2004 by Robert K. from Flanders
Overall Rating: 9

“We had previously stayed at the Ramadan Inn and knew just what to expect. It met our needs in terms of access, location, and ease to airport especially under pending poor weather conditions.”

Dec 22, 2004 by Jason G. from Midland
Overall Rating: 2

“Though everyone was nice, the hotel was in bad shape physically (broken trim, peeling wallpaper, stains, etc).”

Sep 8, 2004 by Sunny L. from West Chester
Overall Rating: 8

“We should be able to choose single or double beds, and non smoking room on the web.”

Sep 8, 2004 by Jie Y. from Baltimore
Overall Rating: 7

“Nice two star hotel convenient to airport and Newark Penn station. The only thing I'm not satisfied is that when I confirmed my order it was said there were two king or queen size beds in my room, but actually they were full size.”