User Reviews for Westminster Hotel

Research User Reviews for Westminster Hotel (21-24 of 24)

• Add Your Own Review »

Mar 4, 2007 by Irene from Bayside, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean, spacious rooms, good decor
• The restaurant is tacky and overpriced.

“Great professional helpful staff, tasty continental breakfast, comfortable rooms. Highly recommended!”

Feb 3, 2007 by Michael from Middletown, DE
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Attractive lobby, clean pool area, excellent restaurant.
• Small room, poor parking, small TV. no concierge.

“As the only 4 star hotel listed in northern new jersey, I expected an impeccable experience. What I received was nothing more than your average Hilton or Sheraton experience - and in some aspects - room size, in room entertainment, parking facilities, elevator capacity and bedding quality - a lesser experience. Overall the Westminster is a fine hotel with an outstanding restaurant and an upscale appearance - it just falls short in some of the details expected by a seasoned traveler.”

Dec 6, 2006 by Christine Y. from Sacramento, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• I loved the decor and the furniture¿s in the room.
• The bath/shower was small and the water pressure was low.

“Great hotel, I would highly recommend it if you need to stay in the Newark area with free high speed connection. There are plenty of restaurants nearby and at the great rate I received it was a steal to stay at. The only draw back of the room we stayed in was the low pressure with the shower. One night there were some loud guests next door yelling at each other, but after speaking with the front desk, they had security come by and removed them.”

Sep 27, 2006 by Charlie from Rochester, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[8]

• Isolated staff were helpful.
• I had requested a non-smoking room and was told I would have to wait while one was being cleaned. Then, I was given a smoking room.

“The hotel on the exterior was nice, but the service was severely lacking. I came here for a wedding and the shuttle service to the events were horrible. 1-2 shuttles moving 4 loads of people to a wedding and reception. They started shuttle service 20 minutes before the wedding and reception events. Half of us ended up late to each of the events. Poor planning on the logistics on their part. In addition, the hotel restaurant service was horrid. A group of us dined at the restaurant. The restaurant was empty and we still could not get service. 15+ minutes to get drinks and menus, we had to repeatedly walk up to people to get service. The wait staff just walked by us and ignored us while they walked to the lobby of the hotel to chat. What I was most upset about though was my hotel accommodations. I had a requested a non-smoking hotel room and was told I would have to wait while the room was cleaned. I had to get ready for the wedding at a friends room instead. They were supposed to call when the room was ready, which they didn't. I managed to finally get the key cards right before I left for the 6:30 reception. When I got back and finally, got into my room at 1:00 am, it was a smoking room. I called down, and they said all the rooms in the hotel were booked. When I spoke to the manager in the morning, they were rather unhelpful. They said all they are required to do is give me a room, it doesn't matter if it is nonsmoking or not. As far as he was concerned they lived up to their contract. I will definitely not be staying here again.”