User Reviews for Westminster Hotel

Research User Reviews for Westminster Hotel (1-20 of 31)

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Dec 1, 2009 by Sharon from Carlisle,PA
Overall Rating: 9

• Great service, great atmosphere in bar, clean, nice decorations.
• The AC control wasn't working.

“Positive review!”

Oct 30, 2008 by Patrick
Overall Rating: 10

• Free internet, big rooms, nice TV's.

“Have stayed here several times. Consistently nice experience each time.”

Sep 8, 2008 by Margaret
Overall Rating: 6

“This was my 4th visit to this hotel. Unfortunately friendliness of the staff was less than the future visits. The pool was nice and clean as before.”

Sep 3, 2008 by Norm
Overall Rating: 9

“Highly recommend this hotel to everyone.”

Aug 26, 2008 by Kirk from Westminster, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Extremely courteous; very clean.
• Access difficult from western approach on Highway 10.

“All pluses with two exceptions:1) Difficult to access from western approach on highway 10.2) Bathroom counter space is cramped and lighting is poor for shaving and cosmetics.”

Aug 25, 2008 by Teri from Solon, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• The sheets!
• No food except vending available late afternoon.

“I did enjoy my stay at the Westminster. The girl at the front desk was very patient and friendly. I'd been on the road for 8 hours and really appreciated her professional attitude. The bathroom was very user-friendly.”

Aug 3, 2008 by Jeff from Houston, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Very nice rooms.
• Parking is a chore and back of hotel hard to get to.

“The hotel has been well modernized and the rooms are very nice. The staff is friendly and professional. Parking is a chore and the back of the hotel did not connect well with the front so floors did not connect, etc.”

Jul 31, 2008 by Katharine from Madison, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice pool with Jacuzzi, free breakfast on weekdays.
• Bottom sheet always slipped out, no fan in the bathroom.

“Would have been a perfect if the bed sheets and mattress pad stayed put. Very clean, attractive and great staff.”

Jul 28, 2008 by Jeff from Houston, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Bed was very comfortable and the room was nicely apportioned.
• Hotel parking and elevators are in awkward places.

“I really like the staff, room, and bed. I thought the parking, location of elevators, and shape of the hotel was awkward. For instance the elevator in the back did not connect to the rooms in the front part of the hotel. Parking was just poor period.”

Jul 28, 2008 by Kay from Madison, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Free breakfast, clean, convenient, nice staff.
• No fitted bottom sheet. Huge pillows.

“We stayed at this hotel for over a week out of necessity, but it was very comfortable.”

Jul 28, 2008 by Eric from Yardley, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location, good sized rooms, clean.
• Restaurant's menu was too limited and expensive.

“Hotel was great. I wish the restaurant had a "bar" menu or at least a more casual menu. I was there alone for business and wanted a cheeseburger or a sandwich and neither of which is available in the restaurant but only in room service. It was also very expensive.”

Jul 14, 2008 by Terry
Overall Rating: 10

• Decor; cleanliness; upscale ambiance.
• Needs new shower head.

“Professional friendly employees; clean with upscale ambiance.”

Jul 10, 2008 by Douglas from Providence, RI
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The internet access; the furniture; the location.
• Too expensive.

“Overall, this is a nice hotel with in-room internet access and a good location. Although in the New York area, the hotel seemed over-priced for the quality of amenities. I would recommend this to travelers to the Livingston area, if their trip does not include commuting to New York City. Overall, the staff was professional. As a minor point, I requested no newspaper, but still received one. The door staff was very responsive and friendly.”

Jul 9, 2008 by Terrie from Montclair, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Lovely interior design, lovely bathroom, pool, excellent service, apples in bowls in lobby.
• Can't think of anything!

“I spent time with him at the hotel in the room and also swam in the pool. I know he was as pleased with everything as I was.”

Jul 8, 2008 by Marilyn from Clifton Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Decor and staff were both great.
• Water pressure in shower.

“Above average staff at check in. Willing to make us feel comfortable and offered assistance whenever possible.”

Jul 5, 2008 by Richard
Overall Rating: 8

• Good gym for size of hotel.

“Friendly reception. Good gym for size of hotel. Crisp apples upon arrival. Good location for the area.”

Jun 8, 2008 by Sid from Silver Spring, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great experience.
• Nothing that I did not like.

“Enjoyed my stay.”

May 1, 2008 by Christina
Overall Rating: 9

“Overall, the hotel was very nice, especially the staff. I would definitely stay here again. My only complaint was with the continental breakfast. I had expected some fruit and maybe even cereal in addition to the pastries. Instead there was only muffins, danish and croissants (which turned out to be a day old because they ran out) plus coffee.”

Apr 14, 2008 by Diana from Holland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff, nice hotel.
• Had to pay for coffee & juice that was free because I wanted an egg.

“Nice hotel. staff friendly and helpful; would stay there again if I was in the area.”

Apr 11, 2008 by Mary from Hasbrouck Heights, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a beautiful, comfortable hotel.
• Nothing to complain about.

“This hotel was outstanding in every aspect. Will definitely refer this particular to all I know.”

Apr 11, 2008 by Zilin from Madison, MS
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[3]

• Great swimming pool and spa, good shuttle for local.
• Bed mattress is very uncomfortable.

“Nice small hotel with great swimming pool. I enjoy it very much. Nice shuttle service in local area. But with rigid schedule. Good decoration of the room. The bed mattress is very uncomfortable. We had one complementary breakfast from our meeting. It is worse than lowest motel service.”

Mar 19, 2008 by Marilyn from Pittsford, NY
Overall Rating: 3
Cleanliness:[8] • Staff:[6] • Location:[8]

• Convenient to local family for visiting them.
• Extra cost for valet parking (limited parking), bedding sparse, expensive breakfast.

“The rooms are cramped. The bedding is limited (we got 10 times better at the Crowne Plaza a 3 star). Valet parking means extra cost even though the valets were most congenial and helpful. It also means that the on-site parking is limited.”

Feb 5, 2008 by John from Las Vegas
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• I left the hotel.
• Everything!

“This was the worst place I could have ever stayed. The staff is unwilling to help you out. They have rules and even if it means the customer is right they will not change them. The staff is at best cut out to work at the Red Roof Inn. This is a over priced red roof. Stay Away!”

Feb 4, 2008 by Kyle from Norcross, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The restaurant was awesome!
• The restaurant was expensive!

“Very comfortable accommodations for the business traveler. Hotel is pristine clean.”

Jan 8, 2008 by Dan from Bloomsburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Cleanliness, bedding, appointments, staff.
• Bathtub plumbing (tub drain was slow, tub water supply weak).

“Liked the unusual cleanliness and quality of appointments. Staff was very friendly. Did not use the pool/spa, but was very clean and inviting. Only complaint was the bathtub plumbing (slow drain and weak water supply). Everything else was definitely four stars.”

Oct 12, 2007 by Alfredo from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Im frequently on the road this hotel is by far the best run hotel I have been to in this year you will not be disappointed.
• That I only was there for one day.

“What an unbelievable hotel this place is impeccable and does not disappoint.”

Aug 13, 2007 by April from Everett, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very friendly and the rooms were perfect.
• I loved it would highly recommend it to anyone.

“Westminster Hotel in Livingston, was an excellent hotel to stay at. The rooms were clean, the staff friendly, and the decor trendy but comfortable. They offered to shuttle me around to any restaurants or shopping in the area and were very helpful. I found”

Mar 4, 2007 by Irene from Bayside, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean, spacious rooms, good decor
• The restaurant is tacky and overpriced.

“Great professional helpful staff, tasty continental breakfast, comfortable rooms. Highly recommended!”

Feb 3, 2007 by Michael from Middletown, DE
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Attractive lobby, clean pool area, excellent restaurant.
• Small room, poor parking, small TV. no concierge.

“As the only 4 star hotel listed in northern new jersey, I expected an impeccable experience. What I received was nothing more than your average Hilton or Sheraton experience - and in some aspects - room size, in room entertainment, parking facilities, elevator capacity and bedding quality - a lesser experience. Overall the Westminster is a fine hotel with an outstanding restaurant and an upscale appearance - it just falls short in some of the details expected by a seasoned traveler.”

Dec 6, 2006 by Christine Y. from Sacramento, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• I loved the decor and the furniture¿s in the room.
• The bath/shower was small and the water pressure was low.

“Great hotel, I would highly recommend it if you need to stay in the Newark area with free high speed connection. There are plenty of restaurants nearby and at the great rate I received it was a steal to stay at. The only draw back of the room we stayed in was the low pressure with the shower. One night there were some loud guests next door yelling at each other, but after speaking with the front desk, they had security come by and removed them.”

Sep 27, 2006 by Charlie from Rochester, NY
Overall Rating: 2
Cleanliness:[4] • Staff:[3] • Location:[8]

• Isolated staff were helpful.
• I had requested a non-smoking room and was told I would have to wait while one was being cleaned. Then, I was given a smoking room.

“The hotel on the exterior was nice, but the service was severely lacking. I came here for a wedding and the shuttle service to the events were horrible. 1-2 shuttles moving 4 loads of people to a wedding and reception. They started shuttle service 20 minutes before the wedding and reception events. Half of us ended up late to each of the events. Poor planning on the logistics on their part. In addition, the hotel restaurant service was horrid. A group of us dined at the restaurant. The restaurant was empty and we still could not get service. 15+ minutes to get drinks and menus, we had to repeatedly walk up to people to get service. The wait staff just walked by us and ignored us while they walked to the lobby of the hotel to chat. What I was most upset about though was my hotel accommodations. I had a requested a non-smoking hotel room and was told I would have to wait while the room was cleaned. I had to get ready for the wedding at a friends room instead. They were supposed to call when the room was ready, which they didn't. I managed to finally get the key cards right before I left for the 6:30 reception. When I got back and finally, got into my room at 1:00 am, it was a smoking room. I called down, and they said all the rooms in the hotel were booked. When I spoke to the manager in the morning, they were rather unhelpful. They said all they are required to do is give me a room, it doesn't matter if it is nonsmoking or not. As far as he was concerned they lived up to their contract. I will definitely not be staying here again.”