User Reviews for Sheraton Atlantic City Hotel

Research User Reviews for Sheraton Atlantic City Hotel (1-20 of 472)

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Sep 6, 2008 by Crystall from Glenside, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• It was clean, and parking was cheap.
• NA.

“The hotel is walking distance to the boardwalk and the staff was very helpful. I let a curling iron in the room and security contact me the next day and mailed it back to me. I even got take away for my stay on behalf of the hotel.”

Sep 5, 2008 by Michael from Highland Park, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[7]

• This hotel spills right out into the downtown area shops.
• The parking for this hotel is across the street through the Atlantic City Convention Center. Pretty inconvenient.

“Although this hotel is only a few blocks from the main street of casinos, it may not be an advisable walk late at night. Nevertheless, the location is about as good as you're going to get without actually being on the strip. Although the lobby is quite small, the overall feeling is quality, with the rooms being a nice size.”

Sep 5, 2008 by Melissa from Scranton, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• The pool/Jacuzzi was great.
• We did not sleep the entire first night due to extremely noisy pipes!

“This hotel was clean, modernly furnished and close to the AC boardwalk. I honestly did not sleep at all the first night because the pipes made such loud noises all throughout the night. The toilets barely flushed, which could lead to an embarrassing situation. The staff wasn't overly friendly but accommodating. On my next trip to AC, I will definitely stay elsewhere. I say this because the price of this hotel did not meet my expectations as a 3 star in comparison to other 3 star boardwalk hotels.”

Sep 4, 2008 by Monica from Eastampton, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[5]

• Close to shopping outlet stores.
• We had to get a luggage cart because there was only one bellman work, the other two bellmen were standing around.

“Check-in was horrible. Out of 3 bellmen, there was only one working. The lady at the front desk was not friendly or accommodating. The pipes in the bathroom made loud noises all night into the morning. You would not believe this was a Sheraton Hotel. I was very disappointed.”

Sep 3, 2008 by Duhast from Mount Laurel, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean, friendly staff, excellent facility and location.
• Hotel charges for parking - parking should be included.

“Everything I expected out of a top notch hotel. They charged for parking which was a downside - parking should be free or included with the room charge.”

Sep 3, 2008 by Maria from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff was extremely helpful and friendly.
• No outdoor pool.

“The room was clean, the lobby was bright and welcoming. The staff was friendly, and the location was perfect - close to the expressway, train station, and pretty central within AC.”

Sep 2, 2008 by Peter from Galloway, NJ
Overall Rating: 4
Cleanliness:[7] • Staff:[5] • Location:[2]

• Clean.
• High parking charges, bad location at night.

“Great if you want to be close the AC Convention center.”

Sep 2, 2008 by Alexander S. from Cincinnati, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[3]

• Nice.
• Long walk from beach.

“About a mile from the beach. Otherwise, nice. Was able to walk everywhere. About two blocks from main shopping area.”

Sep 2, 2008 by George from Broomall, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• It was right next to the train station.
• It was too far from the beach.

“It was very nice.”

Sep 1, 2008 by Cyndi from Cheyenne, WY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location close to outlets, casinos and minutes away from the boardwalk. Sheraton has outstanding views, bed linens and comfort.
• Exceeded expectations; no complaints!

“Hotel lobby is attractive and has many luxury features such as marble tile and rounded staircase near the entry. Offers valet parking at approx $18 or guests can choose to park at covered parking garage across the street and save only a few dollars. Rooms are extremely clean, bed is comfortable and quiet floors to gain a good night sleep. The perk is no slot machines or tables so you do not have the gambling feel, nor the loud casino noises, music or gamblers screaming.”

Aug 29, 2008 by Cathy from Sandyston, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room was clean and the location was excellent.
• There wasn't anything I didn't like.

“The location of the hotel was excellent as it was in the heart of the outlets. The boardwalk was only a short walk away. The staff was very courteous. The rooms and the lobby area were very clean and nicely decorated. I would recommend this hotel to anyone traveling to Atlantic City.”

Aug 26, 2008 by Brendan from Burke, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice comfortable room and proximity to "The Walk" outlets and boardwalk.
• Entrance facing Convention Center rather than ocean and attractions.

“Classy, modern, upscale, comfortable room. The staff was helpful and friendly. The 12pm checkout was perfect. I really enjoyed that the hotel was right on the Atlantic City Outlets "The Walk" and a short, safe 3 or 4 block stroll to the boardwalk & casinos. I would definitely stay here again!”

Aug 24, 2008 by John from Cary, NC
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[9]

• I like the room and the comfort of the bed and bedding!
• I did not like that I had to pay extra for parking.

“Nice room and very comfortable bed, bedding and nice view. The downside is that you have to pay to park at the hotel! Moreover, for a small bottle of water they want to charge you $3.50! Both should be free.”

Aug 21, 2008 by Brian from Coopersburg, PA
Overall Rating: 2
Cleanliness:[1] • Staff:[9] • Location:[10]

• Close to shopping and other attractions.
• Rooms were very dirty.

“The hotel was conveniently located to food, shopping, casinos and the beach. The room was very dirty. There were crumbs all over the sofa, the carpet was stained in numerous spots, there was a used towel laying on the bathroom floor, and the water did not go down the drain in the shower. Staff was very friendly but would never stay here again.”

Aug 21, 2008 by Jeanell from Detroit, MI
Overall Rating: 5
Cleanliness:[5] • Staff:[4] • Location:[1]

• Clean, safe.
• Valet parking.

“For a 3-star in Atlantic city, I expected more amenities. No shuttle to casinos, lots of hidden fees (valet, room service, etc) and only 1 restaurant open in the pm, and only 1 open in the am.”

Aug 19, 2008 by Salvatore from Stittsville, ON CA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Impressive lobby.
• Old feel - needs upgrades- grand hotel need grand pool- pool was disappointing.

“Typical Sheraton Hotel from the old day. Still grand, clean, impressive lobby, nice rooms, friendly staff, pool is small for such a hotel and hotel itself could use some upgrades to bring it back to life but over all a very nice hotel - good location for shopping.”

Aug 19, 2008 by Alex from Burlington, NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Very comfortable with very nice people working.
• Bar in the upstairs lobby was closed, had to walk to the tunnel.

“NA.”

Aug 19, 2008 by Loredana from Little Falls, NJ
Overall Rating: 3
Cleanliness:[3] • Staff:[6] • Location:[5]

• Easy to get to.
• Rooms smelled of smoke.

“I can not stress it enough, but the rooms smelled of smoke.”

Aug 18, 2008 by Cheri from North Wales, PA
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[2]

• The bellman was very helpful and kind.
• The first room the bathroom was broken and full of mold. The next room the beds were not that clean.

“Really needs some room cleaning and fixing up.”

Aug 18, 2008 by Natalie from Westbury, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Very nice accommodations in a very active and safe neighborhood.
• Nothing to mention in the negative.

“Very nice hotel. Close to Caesar's and Bally's. Will stay here again.”

Aug 14, 2008 by Sylvia from Melrose, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[2] • Location:[7]

• The guest services manager tried to accommodate us after a not great experience.
• Several things broken in the room, rude front desk associate at check in.

“The hotel location is pretty good, the lobby was beautiful, but the front desk/bell service/valet employees at check in weren't very friendly. We had several issues with our room (broken lamp, loud pipes/toilet, etc).”

Aug 13, 2008 by Terrance from Burke, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Good price and convenient location.
• Was not aware the hotel accepts all times of pets. Dogs in next room barked at night - not good!

“Traditional Sheraton; well run, organized, professional, courteous service, decent restaurants, good location to shops, boardwalk and casinos.”

Aug 12, 2008 by David from Zion Grove, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room. Convenient to shopping and casinos.
• Nothing.

“This is the second time that we have stayed here. They have done upgrades since our last stay. Nice place to stay away from the casinos.”

Aug 7, 2008 by Marie from Philadelphia, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Great beds, good location, micro-wave & fridge.
• Bit of a walk from the beach.

“Sheraton always delivers. Front desk staff very helpful.”

Jul 29, 2008 by Van I. from Gunpowder, MD
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice pool and spa area.
• Room condition and cost of extras (internet service, parking).

“Hotel has nice amenities (pool and exercise room), close to shopping and restaurants (pool/exercise room).”

Jul 29, 2008 by B from Parkville, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[6]

• Next to outlets, within walking distance of everything.
• Parking was too expensive, inconsistent jitney service.

“The hotel was clean and attractive. It was very quiet compared to what I hear about the rest of hotels in the area. It is very family friendly. If you have an event at the Convention Center it is the place to stay, its adjacent to it.”

Jul 23, 2008 by Theresa from Forestville, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• The bed was very comfortable.
• Walking distance from the Casinos/Boardwalk.

“The hotel was nice and clean and very convenient to the outlets. The only problem was the walking distance to the casinos/boardwalk.”

Jul 23, 2008 by Nikhil from Silver Spring, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• The room was excellent!
• A decent walk to the casinos. I wish I had gotten a hotel closer to the casinos.

“Self park was $12 for 24 hours and valet parking was $17 for 24 hours. This is not included in the room cost. The front desk staff was friendly, quick and efficient. The room did not have stale smell like some other hotels. The beds were extremely comfortable and the linens were as white as can be! The bathroom was spacious. We had an HD LCD TV which kind of surprised me! Guess I haven't stayed in a nice hotel in a while. The room also had a coffee machine and safe, but we didn't use either of those. Also, the alarm clock had an iPod/mp3 docking station which I thought was cool!”

Jul 22, 2008 by John from Fort Lee, NJ
Overall Rating: 4
Cleanliness:[6] • Staff:[6] • Location:[2]

• Exercise room was adequate; had working treadmills.
• My room would not cool down sufficiently on a balmy July weekend night.

“The hotel was sold out on a Friday night and it took a long time to correct the problem. The staff was helpful in getting us a room, however. Despite setting the temperature as low as possible, the room did not cool down to my satisfaction. Parking is not convenient for the Sheraton Atlantic City; I had to walk a bit to my car. The morning breakfast buffet was adequate at best. A very sparse selection for $13/person. The exercise room was the highlight of the trip. Adequate machine and weights and working treadmills.”

Jul 9, 2008 by Jody from Warrington, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[7] • Location:[5]

• Available for 1 night stay on a holiday weekend.
• Parking lot is too far from hotel and $12.00 fee was additional expense that I was not aware of.

“This hotel was of 2.5 star quality. Linens and chair in room needed updating. Carpets in hallways needed to be vacuumed.”

Jul 8, 2008 by Marty from Huntingdon Valley, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, quiet and good location for shopping.
• Not on boardwalk.

“Nice rooms, quiet and comfy space. Great shopping location.”

Jul 3, 2008 by Ed from Baltimore, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Close to outlet malls and casinos.
• Parking fees are $12 compared to less for nearby hotels.

“Not a bad hotel mainly because of location - it is within walking distance to outlet shops and Caesar's palace and Trump Plaza and convention center. It's a no-frills type of hotel, and its main calling-card is its location.”

Jun 27, 2008 by P.J. from Chester, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Almost to boardwalk but not too far.
• Long wait at counter.

“Great concierge, very helpful.”

Jun 5, 2008 by Michelle from Upper Marlboro, ME
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was extremely clean and I love the LCD TV.
• The piping in the building was extremely loud.

“I would definitely recommend this hotel. It was in walking distance of everything (shopping, clubs, casino, and eatery) even though it was away from the boardwalk. Would stay here again. Upscale hotel at a good price.”

Jun 4, 2008 by Philip from Coral Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• The street around it was quiet.
• It's not that close to Atlantic City's boardwalk.

“A great place with the bonus (especially for a Sheraton) of having about five computers available on the second floor lobby for free internet access.”

Jun 3, 2008 by Joe from Union City, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[6]

• Nice room, decent pool.
• Charging way too much for parking.

“For where this hotel was located the parking should be free. But at least the jitneys and cabs are readily available. Very nice room, would have enjoyed it if it was slightly cheaper but still a very good value. Good staff. Like the noon checkout, the way it should be.”

Jun 2, 2008 by Bridget from Media, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Friendly staff, clean room, good location.
• Fee for parking.

“The staff was very friendly, the room was clean and the location was excellent. The only thing that would improve my stay would have been free or at least cheaper parking. There is a $12 parking cost per day.”

May 29, 2008 by Travis from Roaring Spring, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• Nice clean appearance with a very open spacious lobby.
• The breakfast buffet expensive and lacking in quality.

“Overall it was a nice hotel - it is on the other side of Atlantic city (away from the casinos), which is nice for a family or business traveler.”

May 28, 2008 by Mg from Port Washington, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was great for a close to casino party joint.
• Weak on amenities like Jacuzzi and big pool. No entertainment in house.

“I'm 22 and got a room with me and my friends. Perfect location for casino and entertainment. The rooms were clean, comfortable and homey. Modern and flat screen. Great for couples or just your boys (or girls) to stay. Just don't drink the water they leave in the room for you. Its $3.50.”

May 20, 2008 by Antonio from West Monroe, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent located, great atmosphere.
• Excellent.

“Conveniently located, great staff very clean rooms, would diffidently stay again.”

May 15, 2008 by Kala from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to everything.
• I didn't like the parking.

“The hotel was great. Just 2-3 blocks from the casinos and just across the street from all of the outlet stores. My room had a great view of the Caesar's, Bally's, and Trump casinos at night and I was only on the third floor.”

May 13, 2008 by Tom from Centereach, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[6]

• Clean.
• Had to pay upgrade fee for queen size bed.

“Nice and clean, no casino though. My wife and I had to pay an upgrade fee to get one queen size bed rather than two doubles.”

May 13, 2008 by Joebeef from Jackson Heights, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Nice and quiet. Very clean. Away from the headaches.
• Nothing comes to mind.

“I would absolutely recommend this hotel to friends and family. My wife and I are not gamblers, so if we go to Atlantic City, it is usually for a show. I like that there is no casino. I also liked that it was far enough away from the boardwalk and the headaches of the main strip. The really nice thing is that it is only a five minute walk if you want to gamble or see a show.”

May 6, 2008 by Kristen from Baltimore, MD
Overall Rating: 2
Cleanliness:[8] • Staff:[6] • Location:[8]

• Not much, the coffee stand in the lobby was the best part.
• We requested a King and rcvd double beds.

“Although I have always enjoyed staying at Sheraton hotels this was definitely my most disappointing experience. A Frat. Took over the entire hotel and when we checked in at 1:30am there were at least 150 people in the lobby. Some were even drinking directly from a Crown Royal bottle. When we got to our floor, I felt as though I was back in college. There were people sitting sprawled in the hallway drunk and the people in the next room were having a party until 4:30am.”

Apr 30, 2008 by Virginia from Bethlehem, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Upscale-good value for the price paid.
• No free parking, long walks to Convention Centre garage.

“The hotel was very nice-clean, helpful staff, nicely decorated, has a restaurant & gift shop, relaxing lobby; in walking distance to the many outlets and near the Atlantic city expressway entrance; We used the pool, free internet, in-room movies; clean rooms; a few beauty aids, but no in-room guide to the hotel; only drawback was the parking-either valet or used the Convention Centre garage.”

Apr 29, 2008 by Kelly from Lemont, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very clean, comfortable, convenient location.
• Parking was in a garage next door, had to pay extra for parking.

“Beautiful hotel that is very clean. The front desk staff was very friendly, and helpful when we called down with questions. Great location, right next to the outlets and restaurants, and walking distance to the boardwalk and some casinos. There is a taxi stand, and shuttle bus stop to all casinos directly behind the hotel. The room was clean, updated with modern decor, and the bed was very comfortable. A coffee maker with Starbucks coffee and cups was complimentarily provided in the room. The room also had an in-room safe, flat screen TV and desk. Room service was excellent, with breakfast being delivered within minutes, and a follow-up call made to ensure that our food was satisfactory. I definitely recommend it to others.”

Apr 29, 2008 by Yvonne from Brentwood, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Convenient & Safe location to stay in Atlantic City.
• There was no ventilation. No Windows opened.

“The hotel was clean with very comfortable beds & bedding. Close to the Casino at a very affordable rate for a 3 Star. Would stay here again.”

Apr 29, 2008 by Amanda from Newport, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean and interesting stuff about miss America in the lobby.
• Nothing, we had a great stay.

“This hotel was perfect for us. It was clean and comfortable and not far from shopping and just a short walk from the boardwalk and other casinos.”

Apr 29, 2008 by Mark from Thorofare, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Size of rooms.
• Cleaning staff barely spoke English.

“It was more then we expected, and were very impressed. Great view of Atlantic city, and close to everything. We will definitely return.”

Apr 27, 2008 by Jean from Huntington, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• I liked that there was no casino. Also Miss America trivia was fun.
• Self parking was a bit of a hassle...do the valet for a few extra dollars.

“Plush and clean...near the convention center...and near the outlets stores...nice gym and pools area...shuttle takes you to the casino of your choice!”