User Reviews for The Westin Morristown

Research User Reviews for The Westin Morristown (1-10 of 10)

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Sep 9, 2009 by Nadine from Hamilton,NJ
Overall Rating: 8

• Excellent bar and restaurant.
• Bathroom was very small, mold on ceiling and in grout.

“Nice.”

May 20, 2009 by John from Arlington,VA
Overall Rating: 7

• Ample parking, friendly & attentive staff.
• Room & bathroom very small compared to other hotels nearby.

“Convenient location, ample parking & attentive staff. Would not recommend for business travel as there is a charge for both internet access and the in-room safe. Hotel has lovely event space and clean, inviting fitness areas on upper floors. Although my room was directly next to the elevators, I was pleasantly surprised that I did not hear any hallway noise.”

Sep 26, 2008 by Lenne from Morganville
Overall Rating: 6
Cleanliness:[10] • Staff:[4] • Location:[8]

• Clean rooms, that's about it.
• Too much frustration with check-in, weird bathrooms, absolutely poor service.

“NA.”

Sep 11, 2008 by Arlene from Baldwin, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very friendly and a beautiful place to stay.
• Did not have information on places of interest in the area.

“It was a very lovely place to stay. The beds were great.”

Sep 10, 2008 by Maria from Snowmass, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Nice staff.

“Nice place we had a great time.”

May 27, 2008 by James from Toronto, ON CA
Overall Rating: 8
Cleanliness:[9] • Staff:[6] • Location:[8]

• Nice beds.
• Broken safe, location far from town center.

“Clean, attractive hotel.”

May 21, 2008 by Stacey from Montclair, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Comfortable bed, pillows, linens, cleanliness, easy parking.
• Bathroom looked impressive but wasn't. No fan, so mirrors were too steamed up to use, and the tub filled within two minutes of starting to shower.

“The room and shared spaces were clean and nicely furnished. We could control the room temp with our own thermostat. Beds were comfortable. Fitness rooms were clean and well maintained. For such a nice hotel, the bathroom was a disappointment. It was clean and attractive, but not functional.”

Apr 1, 2006 by Laura from Phoenixville, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Ambiance of the lobby and friendliness of check in.
• Hole in the bathroom wall.

“One of my favorites in the area.”

Mar 30, 2006 by Hyacintha from Chicago, IL
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[4]

• The wedding that we attended there was well organized and well staffed. The Sunday Seafood Brunch is amazing, from the jumbo shrimp to the cheesecake.
• The front desk staff were unable to answer simple questions correctly and completely.

“When in doubt about your hotel bill, do not even bother asking the front desk to explain things to you. When I inquired about a deposit that was taken out of my friend¿s account, I was told that the statement, that we received that morning, should not have even been given to them because they already had our card on record. 24 hours later, my friend found out that they did take out the over $250.00 deposit from her account. In addition to this, we never asked them to call a cab for us. The rate to the hotel from the airport by cab is 45$, but when we asked the front desk to call a car, she called a town car and did not verify the rate. When we got to the airport, the driver told us that we had to pay 75$ plus tip. We only paid $65 and explained to him that we asked for the hotel to call for a cab with the expectation that cab rates would be paid. There were two different front desk people for the same day transactions with the same level of incompetence.”

1 of 1 people found this review helpful.

Jan 16, 2006 by Stephen from Palm Beach Gardens, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Good location, easy parking, well equipped rooms.
• Used strange room deordorizer throughout the hotel.

“Good location, easy parking, well equipped rooms. Rooms were large, clean and comfortable. Staff was very accommodating. Hotel was very close to major roadways and only 25 minutes from Newark Liberty International airport.”