User Reviews for Hyatt Regency Princeton

Research User Reviews for Hyatt Regency Princeton (1-20 of 124)

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Sep 9, 2008 by Nick from Columbia, SC
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great location to Princeton University.
• Terrible restaurant atmosphere as well as the bar/lounge.

“The hotel is excellent. The restaurant is on the lower level and you sit in an open area with other groups having private affairs wandering around. I didn't even bother to look at the menu as there was no way I was going to sit in this "open-air bullpen" and try to have a relaxing meal.”

Sep 6, 2008 by Ruth from W. Orange, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• The small wet bar-like sink and refrigerator.
• Housekeeping staff does not know how to make a bed so that the bottom linens stay tucked in.

“This hotel needs to go much further green that it has. It needs to plant about 500 trees and put solar energy panels on its roof. I has a large parking area with grass areas that would easily accommodate 500 trees. If hotels like Hyatt, Marriott and Hilton don't do this, there is no lead to follow.”

Sep 5, 2008 by Wei from Boston, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Front desk guy could show more smile rather than rigid professional.

“Excellent location as we hoped.”

Sep 4, 2008 by David from Carlsbad, CA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff was excellent.
• Parking is horrible.

“Of the 3 hotels I stayed at during the week (Hilton Garden Philly/Hyatt Regency Princeton/Marriot downtown) The Hilton was by far the best for the money. The gymnasium and lobby wasn't as nice as the Marriot. The beds were very comfortable.”

Sep 4, 2008 by Sam from Westbury, NY
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great service.
• Old outdated rooms badly in need of remodeling.

“The rooms are badly in need of remodeling. They were old, carpets were run down and dirty. Hotel has seen better days.”

Sep 3, 2008 by Mary from Kensington, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• All employees were courteous and helpful, going out of way to make our stay comfortable.
• No complaints.

“My siblings and I were attending a funeral in town, and the hotel staff made sure we were comfortable, accommodating our need for a late checkout due to the timing of the funeral. We greatly appreciated their flexibility and willingness to help us.”

Sep 3, 2008 by Ellen from Los Angeles, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• The staff was friendly and helpful.
• The maid did not do a good job.

“The hotel was very nice and didn't replenish shampoo, lotion bottles, forgot bathmats, etc. Otherwise, it was a very enjoyable experience.”

Aug 28, 2008 by Jayne from Salem, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• Room and bathroom were small.

“Hotel room could definitely use a makeover especially the bathroom and room was quite small. Location was good-right off Route 1.”

Aug 26, 2008 by Loraine from Southington, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[7]

• The beauty and over all look of the hotel.
• Getting into the complex and finding the hotel.

“It was a little hard to find the hotel, but when we did we really liked it. We were very pleased with it.”

Aug 25, 2008 by Cynthia from Wallingford, CT
Overall Rating: 2
Cleanliness:[3] • Staff:[2] • Location:[1]

• Bed was comfortable.
• Toilet broken, bed unmade, looked like staff resting room.

“A bit run down, very difficult to find.”

Aug 25, 2008 by David from Princeton, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

• The comfort of the rooms and the hotel is clean and well maintained.
• Food is a little pricy.

“This hotel is a great three star hotel. The rooms are very comfortable and the beds are excellent. The hotel itself is very clean and well maintained. It probably deserves a 3.5 star rating relative to the other 3 star properties I have stayed at in the same area. I would gladly stay here again.”

Aug 24, 2008 by Elena from Milford, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Friendly service, clean hotel.
• Tiles, in shower, need updating/cleaning/bleach TV also needs updating.

“Great for a one night stay! My children loved the Koi pond by the restaurant. Would stay there again.”

Aug 21, 2008 by Margaret from San Diego, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff, convenient, met all my needs.
• Soup was canned, not quality at all.

“Very nice accommodations and excellent customer service.”

Aug 21, 2008 by Andrea G. from Fairfax, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful rooms, accommodating staff, lovely atrium.
• In-room internet access should be free.

“Courteous and accommodating at check-in and check-out; rooms were lovely and spacious; atrium is beautiful.”

Aug 19, 2008 by Lloyd from Corning, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• The fitness area was great and the common areas were beautiful.
• There was no mini-fridge or microwave in my room and the wireless internet was an extra fee.

“The hotel is easily accessible with ample parking. The entrance is wide and spacious and the check-in staff was polite and helpful. The common areas feature a soaring atrium and koi pond which are dramatic and beautiful. The prices for breakfast are exorbitant and the overall quality and portions of the meal were disappointing. A simple breakfast of coffee, juice and pancakes ran me $30. The room was clean and comfortable, but lacked a small mini-fridge and microwave for snacks. The staff was helpful and responsive every time I spoke to them and make me feel quite welcome. The fitness center was well equipment with a variety of machines and was absolutely spotless. The pool and Jacuzzi were sparkling.”

Aug 18, 2008 by Ruth from W. Orange, NJ
Overall Rating: 6
Cleanliness:[4] • Staff:[6] • Location:[8]

• Dining room environment.
• Housekeeping.

“Hotel seems unable or unwilling to manage its ill-performing staff.”

Aug 15, 2008 by Ruth from W. Orange, NJ
Overall Rating: 6
Cleanliness:[5] • Staff:[6] • Location:[8]

• Food, health club, refrigerator in room.
• Bathroom was not cleaned thoroughly; same dirt there for two weeks.

“Has great potential with consistent management which it now does not have.”

Aug 8, 2008 by Kamran from Dartmouth, MA
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[7]

• Location was great.
• Service and room was disgusting.

“Not happy at all.”

Aug 6, 2008 by Harish from Liverpool, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• I liked the ambience.
• In vending machines water was sold out.

“Hotel is good.”

Aug 2, 2008 by Ruth from W. Orange, NJ
Overall Rating: 3
Staff:[3] • Location:[8]

• Location, health club.
• Staff was repeatedly did stupid things.

“Health club out of headsets, housekeeping could not manage to leave decaf coffee when there was none or lids that fit the cups after repeated requests.”

Jul 31, 2008 by Ruth from W. Orange, NJ
Overall Rating: 4
Cleanliness:[8] • Staff:[6] • Location:[8]

• Health club, small sink and under counter refrigerator.
• Front desk performance is uneven and therefore unreliable.

“There a huge disconnect between different staffs such as front desk, room attendants and managers for each of these.”

Jul 27, 2008 by Monika from Orange, MA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Luxurious feel.
• Breakfast not included, better star hotels provide it.

“Extremely satisfied with the hotel, only don't understand why any other 4 star hotels in the world would provide free breakfast but this one wanted $17/person! Ridiculous! Never had that happening before.”

Jul 23, 2008 by Mark from Rockville Centre, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[7]

• The lobby decor.
• There was no refrigerator in the room and no buffet breakfast.

“It was fine. Good location, quality rooms.”

Jul 21, 2008 by Rashida from Hampton, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

• The style and layout of the hotel was nice and my room was very nice.
• I did not like the fitness room several machines did not work properly and they should offer free WiFi.

“Overall the hotel was very nice. They promote the hotel as being great for business travelers, but I felt that most of the services that business travelers need such as WiFi, faxing, scanning etc. were only accessible through expensive fees. You basically pay 9.99$ a day for internet and their business center is run by an outside company so everything you do in their requires a credit card. I used the fitness center, it was very small and a at least 2 machines did not work properly. The pool area was very nice and the hotel was designed nicely. My room was also very nice.”

Jul 18, 2008 by Joanne from Shallotte, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It is convenient to major roads but far enough away to be secluded.
• Needs to be updated, especially the bathroom tiles.

“Fine for overnight stays (business or leisure). Needs some updating of tiles, carpeting, etc. Linens were wonderful, bed was comfortable.”

Jul 10, 2008 by Nadia from Floral Park, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Beautiful location close to all convenient places, safety, very dedicated staff. Awesome.
• We like every thing no question about, did not like.

“The hotel is fantastic, great location, security, perfect place to go with family for even long vacation, very dedicated staff, excellent house keeping, excellent experience dining in very pleasant environment, simply we can say we loved it.”

Jul 9, 2008 by Maggie from Union, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Clean, friendly, good location.
• Very bad service at the restaurant.

“Very nice hotel, pleasant to the eye and good size pool that wasn't too busy. Room was nice and not too small. Only bad point was that we dined for lunch in the restaurant. It was almost empty yet the service was very slow, not good at all. Next day went to breakfast at hotel. Was very badly organized. Terrible service with people queuing everywhere unhappy. I would definitely recommend this hotel just don't use their restaurant.”

Jul 9, 2008 by Janice from Glenmoore, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Wonderful staff, great public spaces.
• No free internet.

“Beautiful, luxurious, great business hotel.”

Jul 8, 2008 by Ruth from W. Orange, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Sounds of fountains in lower level.
• Bed linen.

“Coarse and bulky. Heavy bed linen was downright, unpleasant. Some room views are lovely, others are less attractive and somewhat dark. Bathroom lighting is useless for applying makeup as at most hotels.”

Jul 7, 2008 by William from Hightstown, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff and clean rooms.
• Nothing.

“Great staff and clean room.”

Jun 27, 2008 by Kathy from Hyattsville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• I loved the atrium.
• I wish it had free WiFi and an easier to work TV. Super expensive food.

“We had a very nice stay. A lovely hotel with a very friendly staff.”

Jun 1, 2008 by Ruth from W. Orange, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Many services.
• It has the ambiance of every other Hyatt Regency; view from room was mostly parking lots.

“Too long a hike from parking to front desk. Services fine, room very nice, did not partake of food, vending machines too far away.”

May 31, 2008 by Jamison from Silver Spring, MD
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• The rooms were very spacious and very well equipped.
• I did not like the fact that the hotel charged for internet access.

“All around the hotel was pretty darn great. From the outside it doesn't look like much, but on the inside it's great. The lobby looks fantastic, as well as the hallways and elevators leading to the rooms. I only dined in the restaurant for dessert but it was excellent and fairly priced, although a little bit on the high side. Rooms were very spacious and well equipped. Rooms were very clean upon arrival. Staff was very friendly and attended to our requests in a very timely manner. They even lent us a small refrigerator at no extra cost, which was surprising. The only down side I found to this hotel, although it was a big one to me, was the fact that they charged for internet access. I brought my laptop along expecting free internet access and was extremely disappointed. I have been in hotels of lower quality then this and have gotten free internet access.”

May 16, 2008 by Susan from Rutland, MA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[8]

• Room service food was good and delivered promptly; pillows and bedding were very nice.
• Hotel key didn't work (3 times!). Hook was broken in bathroom, food was very expensive.

“For a three star hotel and the price, this was excellent. The food is good but overpriced, and there are no other readily available options. When I arrived, the hook was broken on the bathroom door with the hardware hanging down, no glasses in the bathroom, room keys didn't work. But the room was fine, the room service was prompt, the wireless connection went through with no problem.”

Apr 30, 2008 by Shin from Seoul, NJ
Overall Rating: 3
Cleanliness:[4] • Staff:[2] • Location:[7]

• I didn't feel comfortable all through the stay.

“One of the girls in the reception desk didn't smile at all. The room smelled awfully so I instantly insisted to change the room, but she blame the former user and she had nothing to do with it, and there was no other room (it was 3:10 pm). I asked a couple of times again, and then she gave me the wheelchair room. I had no other way to accept it. It has huge bathroom and other space was so small, no hair dryer and no make-up table in the bathroom.”

Apr 26, 2008 by Susan from Lewisville, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• It was convenient and the staff was most accomodating.
• There was nothing I did not like.

“Great place to stay, friendly staff, excellent services A 10 in my book!”

Apr 21, 2008 by Carla from East Lansing, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[7] • Location:[7]

• Two bathrooms for five people.
• Wanted to extend stay but was sold out.

“Positive experience, met expectations, rooms very clean, breakfast buffet was well prepared and clean.”

Apr 6, 2008 by Don from Westminster, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Outstanding value for the price I paid.
• The heat/air conditioner was noisy.

“Outstanding, elegant hotel. Great location. Great lobby and reception area.”

Apr 2, 2008 by Susan from Roanoke, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front desk staff very friendly and helpful.
• Disappointed in Handicap room.

“We rented 2 rooms (4 totals in party). Temperature of water in shower of Handicap Room (first floor, Room 111) was not consistent. Also, room was not well furnished with shampoo, etc. Would have preferred to have a counter with sink in handicap room. Our other room (#141) was great! Front desk staff was great!”

Apr 1, 2008 by Ruth from Woolwich, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly, accommodated special request perfectly.
• Outdoor hot tub was closed.

“I spent the weekend visiting my daughter who in college in Princeton, NJ. The location is perfect, close to all shopping and restaurants. Easy access to Rt 1, less than 5 minutes to I-295 and I-95. A+ staff, customer service, friendliness. Gorgeous pool and hot tub facility. Very nice fitness center with dry sauna. Gorgeous lobby and restaurant. Nice shop in lobby for gifts or personal items. Room was beautiful and comfortable. Bedding A+. Desk provided was perfect for work. Wi-Fi available for a fee. This hotel also was absolutely perfect in accommodating my special needs requests. Would certainly look forward to staying again at this hotel.”

Mar 27, 2008 by George from Nampa, ID
Overall Rating: 0
Cleanliness:[8] • Staff:[1] • Location:[3]

• The room looked nice. The bed was comfortable.
• The restaurant was way over-priced. The staff did not do their job.

“The hotel is very hard to find, just off the freeway ramp, poorly lit, and inadequately signed. Our toilet was not working properly and nearly flooded our first night there. It did flood the next morning. We had to use all of our towels except one just to prevent the water from running of the tile on to the carpet. We reported the problem at the front desk. Two men there assured us it would be cared for immediately. We left for the day. When we returned for our second night, the toilet still would not flush properly, forcing us to use the toilet down the hall. And it did not appear that the floor had be properly cleaned and sanitized. We have stayed in better maintained cheap hotels and motels. This is not the quality of hotel we paid for. Despite it all, we entertained the thought of having Easter brunch at the hotel. But when we learned that the price was $60 / person, we thought better of it, deciding to cut our losses. This was definitely our worst experience.”

Mar 27, 2008 by Yasmine from San Diego, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was great for the price. I never thought I could book the Hyatt for 50.00 a night!
• You had to pay for wireless internet. You think if your staying at a 5 star hotel it would come standard.

“Friendly people. Real clean. Great gym. Awesome price.”

Mar 19, 2008 by Debbie from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The public space was nice.
• No hot water for shower in the morning.

“We thought it was very nice and would highly recommend it.”

Mar 5, 2008 by Beth from Cape May Court House, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Hotel was situated off the road but easy to local businesses.
• Some very minor updates - overall very, very nice!

“Large hotel without being impersonal. Clean, well appointed rooms. Dining area looked beautiful. Staff very professional & personable.”

Mar 4, 2008 by Esther from Struthers, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, spacious, & comfortable. VERY friendly staff.
• Pool water cold. Hot tub not working. Pool, sauna etc hard to find.

“We would definitely stay there again at these rates. It was very convenient to Princeton University.”

Feb 27, 2008 by Freda C. from Union, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Safe and convenient for me.
• Disappointed to find no free wireless access.

“Good value, safe and convenient location, lovely, open and comfortable lobby.”

Jan 24, 2008 by Robert from Pittsford, NY
Overall Rating: 7
Cleanliness:[6] • Staff:[7] • Location:[7]

• Efficiency of staff.
• Parking was impossible.

“We enjoyed our stay. The location was very good and the cleanliness was great.”

Jan 19, 2008 by Robert from Dorado, PR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Efficiency.
• Nothing negative.

“Excellent and professional staff. Room was very comfortable.”

Jan 17, 2008 by Ayman from Clifton Park, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location.
• Charge for internet service.

“Hotel is very clean and nice. Had top equipments in the training room. Didn't like that to get internet connection you have to pay $9/ day.”

Jan 13, 2008 by Cyril from Lawrenceville, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Excellent room and location adequate parking.
• Shower was erratic. Water continuously turned from Hot to Cold

“This was a Handicap room. There was no horizontal services to place one's toiletries. Even Handicap persons need a surface for their toiletries. The total did bring us a small table to use. Except for this issue and the erratic performance of the shower, it would have been a 100 across the board.”