User Reviews for Residence Inn Willow Grove

Research User Reviews for Residence Inn Willow Grove (21-40 of 42)

• Add Your Own Review »

Apr 19, 2007 by Barry from Stewartstown, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Room size, quiet, comfortable bed, nice towels, quiet a/c-heat.
• Drafty around the door.

“For the price I paid, this was an excellent value. I was able to do better than 50% off the normal rate. The staff was very friendly and helpful. The room was in good shape - except for the draft at the door (though it was very windy outside the day I was there). This was the best place I have stayed at in the Horsham / willow grove area in pa. I recommend it to anyone who needs a place in that area.”

Apr 2, 2007 by Dave from Wadsworth, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• Complimentary dinner & drinks.
• No luggage rack or place to put luggage other than sofa.

“Clean and convenient. Provides everything a business traveler would need including a kitchenette, complimentary dinner during social hour, convenient location and courteous staff. I would stay there again in an instant.”

Mar 21, 2007 by Kathy from Mt Vernon, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[6]

• Style of room, breakfast, fireplace.
• Location, bed soggy, snow removal made problem for parking, pet policy.

“I've stayed here before. Love the 'apartment' style feeling of the facility. The nice touches. The popcorn and candy! I can imagine how nice it must be in the spring and summer. We were in a queen bed, found it soggy. But otherwise very much enjoyed staying here. It is worth the extra twists and turns in the driving directions.”

Mar 19, 2007 by John from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Fully equipped kitchen and all appliances.
• All rooms were non-smoking.

“Very pleasant stay. Large rooms with fully equipped kitchen. Rooms and suites were clean and well maintained by staff. Well maintained grounds as well in a nice, convenient location. ”

Mar 8, 2007 by David from Reading, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was really great.
• Nothing.

“The hotel was in a very good location for traveling into the city without the hassle of the city. Very clean and courteous staff.”

Mar 6, 2007 by Joe from Willow Grove, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent breakfast, great staff, free newspaper.
• Nothing.

“Excellent! This was a superior experience. Wonderful staff, clean room, unexpected full (not merely continental) complementary breakfast, free newspaper. I would absolutely recommend this hotel to everyone!”

Feb 22, 2007 by Janet from West Springfield, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The staff was friendly and the amenities such as daily maid service and breakfast were provided. Foam mattresses comfortable. No smoking!
• They only have Queen beds. We were not able to get a fireplace. Coffee very weak at breakfast.

“My limited experience staying at Residence Inns has been positive and Willow Grove was no exception. It is a little off the main road, but not difficult to find and worth the extra mile. We will stay there again while visiting my son at college.”

Feb 20, 2007 by Mike from Spring Grove, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[6]

• Like an apartment with kitchen, living room with fireplace, nice full breakfast in morning.
• Bit of a distance to Philadelphia.

“A very nice room with kitchen, fireplace in living room, (be sure to purchase paper logs at office). Nice breakfast in am. Helpful staff with travel questions. Good value.”

Feb 10, 2007 by Scott from Hyattsville, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[7]

• I liked having a kitchen, and it was nice to have a sofa facing the TV.
• I did not like the fact that I had to drive to get something to eat.

“The residence inn willow grove's rooms are clean and comfortable. The kitchen was larger than I expected. The lobby sells some items that almost qualify for a meal; certainly better than standard fare you get from vending machines. It was a nice place to get back to after a day of meetings.”

Jan 29, 2007 by Jeffrey from Maplewood, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[6]

• Staff was extremely friendly and cordial.
• Bed was a bit saggy and I wanted warmer blankets.

“Business hotel in an industrial park, but many restaurants nearby. Quiet locale. Friendly, cordial staff. Free buffet dinner (with beer!) And breakfast. Spacious rooms, nicely appointed. Bed seemed a bit soft and could have used a comforter instead of all those pillows.”

Jan 29, 2007 by Tom from Westerly, RI
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Friendly staff, comfortable beds, very large rooms, cleans.
• Walls a bit thin, could hear the neighbors. A bit drafty.

“The residence inn (Marriott branded, willow grove area) is in an upscale industrial park. No restaurants within walking distance but the lobby has daily buffet breakfasts, occasional freebie meals and goodies to go, even frozen entrees available for purchase. The rooms are of very ample size and have decent sized kitchens. Wired internet is free but wireless only in lobby which can be far away as the property is large. Rooms are in multiple buildings in clusters of eight with four each on two floors, accessed individually from outside, not a central corridor. No elevators and two floors. Parking can be inconvenient. The key is the big room with comfy bed and chairs, fold out couch, large appliances and a big desk. Great for a family, a long stay or travelers who want the "home away from home" feel. Lacking is a bar, restaurant, etc. So not for the "room service" crowd. There is a nice (seasonal) outdoor pool on the premises and some of the rooms have fireplaces. I have stayed at plenty of this type of hotel and I prefer them - great bang for the buck. Marriot defines the experience with overall quality although this property could use some better insulation. Off the beaten path but still a solid 8 out of 10 overall. Cheers.”

Jan 4, 2007 by James from Richmond, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Parking was spacious and convenient. The hot breakfast buffet was a real bargain.
• The television in my room was a bit outdated with a less than clear picture.

“The hotel is easy to find in the Horsham area. The staff was helpful and friendly, and, while there are no restaurants in walking distance, great food is available via delivery. The hotel also does your grocery shopping for you, at no additional fee! The rooms are well apportioned with good lighting. Getting connected to the wireless internet service posed initial problems, but friendly tech support took care of that. Overall, this is a good hotel in a good location and I received a really good it price!”

Feb 22, 2006 by Ellen from Suffield, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was well-designed and spacious.
• Ca not think of a thing.

“Everything about the hotel was outstanding! The staff was courteous and helpful. The layout of the hotel, with its paths courtyards and landscaping, was lovely. Our suite was well-appointed and well-designed. We would have enjoyed a much longer visit!”

Nov 29, 2005 by Katherine from West Haven, CT
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was wonderful and the price it was fantastic.
• the stair leading up to the room were cracked and I was afraid that they would not hold up but they did.

“The hotel was very clean and the staff was very nice. I enjoyed my stay.”

Nov 10, 2005 by Henry from Miramar, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They had all the comforts of home in the rooms.
• There were no negative thoughts from this hotel.

“The hotel has all the comforts of home. A little furnished apartment is how the room appears. There was even a fire place to add extra comfort.”

Oct 12, 2005 by John from Parkville, MO
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Easy access to major highways, yet set in secluded area.
• Housekeeping did not make-up room, asked 3 times.

“Pleasant upscale suites hotel set in a secluded suburban office park, yet convenient to major transit. A variety (cuisine and price) of dining choices is located within a 5-10 minute drive. Front desk people are very responsive helpful.”

Sep 15, 2005 by Jerry from Frederick, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location was very convenient for my business needs.

“It meet all of my expectations - the breakfast meal was excellent, staff very helpful, comfortable room etc.”

Jun 2, 2005 by Joe from Ann Arbor, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Very friendly staff, great breakfast, overall wonderful place to stay!!
• Located in a business park

“I would definitely recommend this hotel to others. If we happen to revisit this area, I would like to stay here again.”

May 26, 2005 by Ben from Nicholasville, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The size of the rooms was nice
• It was off the beaten path.

“The hotel staff was most helpful. I felt that the 2 1/2 star rating was too low. Excellent value.”

May 25, 2005 by Carol from Mountain Top, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Grounds and rooms are beautiful. Breakfast was great.

“Everything was great. Included breakfast was really nice, and a big surprise.”

Feb 24, 2005 by Dennis from Lafayette, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• Clean large room, great breakfast great price.
• Nothing

“Large room, clean, wonderful breakfast, with newspaper. Well lite parking, efficient service close to my place of business. It made me feel at home out of my State. Directed me to a wonderful restaurant.”

Feb 10, 2005 by Michael from Rochester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• It was like home away from home, but without the kids.
• none

“It was more than a room. It was like a Mini Apartment. Whenever and Wherever we travel, we will stay in a Marriot Suite. It even had Sofas, with a fireplace.”