User Reviews for Club Quarters Philadelphia

Research User Reviews for Club Quarters Philadelphia (1-20 of 313)

• Add Your Own Review »

Dec 9, 2009 by Ann from Mount Vernon,ND
Overall Rating: 10

• Quiet, comfortable, lobby with variety of sitting areas, complementary snacks and beverages in lobby nice.
• Automated check in/out machines did not work properly but staff was ready to assist, no bell hop - lobby on second floor.

“Some confusion about where to park as no indication before arriving, but delightful sense of added security and elegance because lobby was not on street level. Lots of young, respectful people using facility, amenities seemed more than adequate with bottled water appliance on each floor - 12 floors plus busy Penthouse floor with meeting rooms.”

Dec 5, 2009 by David from Youngsville,NC
Overall Rating: 7

• The location was perfect and
  it makes shopping convenient.
• The cost of parking is always a problem in big cities.

“The rooms are quite small, but designed well, which made them functional.”

Oct 20, 2009 by Lori from Bay Harbor,FL
Overall Rating: 9

• Great location, good and fair price for star rating, very friendly and helpful staff, clean.
• I could hear loud pipes from bathrooms of hotel rooms above or below me.

“I would stay here again or in another city. Very good experience overall, clean, safe, great location, helpful and knowledgeable staff, nice extras in common areas.”

Oct 15, 2009 by Sabrina from Fredericksburg,VA
Overall Rating: 7

• The free water and bottles in the hallway.
• The room was overrated.

“Hotel was ok....not worth the money to stay in downtown. would have prefered a better hotel on the outskirts. It was not what
I bargined for.”

Sep 30, 2009 by Evert from Hernando,MS
Overall Rating: 10

• The staff is always friendly.
• They never have a receipt for my room, I have to get it from Priceline.

“Great inner City Hotel. Close to everything from shopping to dining, to site seeing. Just a wonderful hotel. Please note, if you try to make a reservation directly with the hotel, unless your company is a member of the hotel, they won't even talk to you. They will direct you to make your reservation on line with who ever you used to begin with.”

Aug 19, 2009 by Jocelyn from Washington,DC
Overall Rating: 9

• Convenient, clean, and comfortable.

“Great overall experience--very convenient for an overnight stay in a strange town, and felt like very good value relative to the price.”

Aug 13, 2009 by Kevin from Milwaukee,WI
Overall Rating: 10

• Excellent service.
• Small room.

“Excellent hotel for traveling alone. It's not set up for a family.”

Jul 29, 2009 by Andreas from Alexandria,VA
Overall Rating: 10

• Great location and
  very helpful staff.
• Carpets in room.

“Excellent central location, highly efficient for business travelers and great value for money.”

Jun 3, 2009 by Jwn from Hillsdale,NJ
Overall Rating: 9

• The rooms were comfortable and not as small as I expected.
• Nothing.

“We had a great time and we will stay at club quarters again!”

Jun 2, 2009 by Donald from Pittsburgh,PA
Overall Rating: 8

• Close to attractions.
• Rooms were a bit small.

“Nice hotel if you don't mind a small room, convenient to museums and shopping and major attractions.”

May 18, 2009 by Warner from San Francisco,CA
Overall Rating: 8

• Excellent location.
• Room, especially bathroom, rather small.

“I would stay here again because of the location.”

May 10, 2009 by Michele from Vernon,TX
Overall Rating: 9

• Location.
• Too small elevator (to get from entrance to lobby).

“Housekeeping staff did a great job. Loved the free bottled water machine!”

Apr 14, 2009 by David from Pasadena,CA
Overall Rating: 7

• Tastefully appointed, cozy.
• Thermostat was broken.

“Very nice hotel in the center of Philadelphia. Room was small, but nicely laid out. Staff was helpful. A reasonable room for a reasonable cost.”

Apr 9, 2009 by Karla from Richardson,TX
Overall Rating: 7

• Very nice lobby with good computer availability. Great location.
• They put us in what was clearly a single room. One water glass, one washcloth, etc. Awful street noise on Saturday night.

“This hotel has a very nice and comfortable lobby with three computers available for free internet access. The hotel is clean and feels very safe since one must have a room key to access the upper floors. The location is wonderful, within walking distance of all the center city major sights, restaurants, shops, and the University of Pennsylvania. Take earplugs if you stay on Saturday night and request an interior room. We were on the 10th floor, but the festival of honking, shouting, and partying on the street kept me up past 3:00
am even with earplugs!”

Mar 31, 2009 by Stephen from Boulder,CO
Overall Rating: 6

• Good location, clean.
• Noisy, no pool, and poor gym.

“This is a very bare-bones hotel, with no pool, a tiny gym with poorly maintained broken equipment, and small rooms. There were only two pillows provided for two people, so no sitting up in bed. The TV is above and about ten feet to the left of the bed. And the lobby is nothing special, as hotel lobbies go. We had trouble sleeping the first night due to traffic noise and noise from pipes, though we never heard our neighbors except occasionally in the hall. It's a 3.5 star hotel, but it's not even close to a 3-star hotel.”

Mar 26, 2009 by Eli from Brighton,MA
Overall Rating: 8

• Great location and very helpful staff.
• A pool would have been nice, but given its location and the lack was no surprise.

“The staff is extraordinarily helpful and the rooms are cozy and efficient.”

Mar 25, 2009 by Helen from Fort Collins,CO
Overall Rating: 8

• Good location, clean, cosy lobby and 3 computers with internet.
• I would like to have a fridge and a microwave in the room or at least breakfast to be included. Some of the staff were a little bit snobby.

“A
good hotel to stay.”

Feb 20, 2009 by Beth from Grand Haven,MI
Overall Rating: 6

• Free wireless in room!.
• Weird bathroom setup.

“Studio rooms with tall ceilings. Was on the 5th floor but still heard a lot of street noise so bring your own earplugs.”

Feb 9, 2009 by Leean from Hot Springs,AR
Overall Rating: 9

• Chilled, filtered water always available.
• No tub in the small rooms.

“Friendly, professional staff; clean hotel; very accommodating; felt completely safe and secure.”

Nov 19, 2008 by Debby from Brampton,Canada
Overall Rating: 1

• The bed was comfy.
• Very small rooms, hard hotel to find only had CQ on the front.

“I would never stay here again. Not at all what I expected.”

Oct 31, 2008 by rich
Overall Rating: 9

• Overall, very comfortable and nice staff.
• Expensive parking.

“Well maintained. Use of public computer was a plus. Parking was a problem and expensive. Friendly staff. Good security. Overall one of my top 5 hotels stays.
”

Oct 30, 2008 by Bob
Overall Rating: 6

• Central city location.
• The fire alarm went off 3 times during our stay.

“The check in and out kiosks were terrific. It issued us our key cards at check in and gave me the receipt at check out in seconds with a swipe of my credit card. The room had a private phone number, so people could call me without going through an operator, and the location is in the middle of all sorts of shopping and restaurants. Davio's is in the building and looks very nice, although we did not get a chance to eat there. The hotel is two blocks from the subway, there is a cab stand on the side street, and there are plenty of bus lines nearby. The only drawback is having to take two elevators- one to the lobby and another to the room. The fire alarm was also activated one time on the first night and twice on the third night. I'm glad we didn't need to go to sleep early. One minor drawback if you're a sports fan is the TV channels. They have satellite, so the hotel doesn't get any local sports on Comcast Sportsnet. A huge plus was the microwave and refrigerator, which I have never had in a city hotel like this.”

Oct 29, 2008 by Melissa
Overall Rating: 9

• Staff was very helpful, easy check in and out.
• The parking was horrible, needed to use a lot that charged per hour.

“Overall I was very pleased with the hotel, the rooms were very comfortable but not quite as large as a typical hotel. They have purified water stations on a few of the floors which was a great benefit! Parking was terrible, you need to park at a lot that is down the road at the mall and you have to pay as you come and go, so we spent 40 on parking. Not very convenient.”

Oct 17, 2008 by David
Overall Rating: 3

• Nothing.
• Room was old, small and dirty. No parking. Would never stay there again.

“Old and outdated. Dirty and very small room. Not very convenient.”

Sep 24, 2008 by Graciela
Overall Rating: 7

• Located in great spot.
• This is not a 3 star hotel.

“The room is very small, reminded me of Japan or European hotel. The room amenities reminded of a cruise ship. For the
price it
is not worth the hotel.”

Sep 16, 2008 by Jason
Overall Rating: 9

• Excellent location, great room and great price.
• Lack of parking, carpet could have used a good cleaning.

“Would definitely stay here again, great price for the downtown location. Staff was very friendly and helpful.”

Sep 10, 2008 by Suzanne from Coaldale, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Perfect every way.
• Nothing, we absolutely loved it.

“This hotel was awesome. It was perfectly priced and was in a great location. We liked the hotel so much that we were looking to stay at the one in Washington D.C. when we go away in May. We would not stay anywhere else if we ever stay in Philadelphia again.”

Sep 2, 2008 by
Overall Rating: 9

“Clean, free internet, comfortable bed, great location.”

Aug 25, 2008 by Dj from Oakville, ON CA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean, friendly staff. Comfortable room. Good air conditioning.
• Wireless internet in rooms was far too slow. Noise travels.

“CQ is a good hotel with clean comfortable rooms. The wireless internet access in the rooms is far too slow but may have been due to the renovations that the building was undergoing.”

Aug 24, 2008 by Johannes H. from Ithaca, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Great location.
• Internet was too slow (for Business Hotel), rooms quite small.

“The hotel is in a great center city location. Friendly staff, and you feel secure with the separate entrance (but it also takes more time to get to your room). The standard rooms are quite small, and the internet connection is too slow for a hotel primarily oriented to business travelers.”

Aug 23, 2008 by Becky from Hudson, IL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable mattress, helpful staff, clean.
• Not enough outlets, very small bathroom, no tub, problems with water pressure on top floor.

“The location is very convenient. The rooms are clean and the beds are comfortable. The thermostat worked well. There is no easy chair. The TV was over the desk at an odd angle with respect to the bed. There were too few power outlets.”

Jul 26, 2008 by Thomas from Dallas, TX
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[9]

• Nothing.
• Rooms.

“Put me in first room with no window (legally against code). Second room had a twin bed. Third room was adjacent to construction zone.”

Jul 26, 2008 by Cruella from Kenosha, WI
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[6]

• We had a fridge, bar sink and microwave.
• Parking.

“We had a room on the lobby level. It was large, high ceilings, but sparsely furnished. 2 bath towels, one wash cloth and 1 hand towel for 2 people which I thought was a little strange. The parking is under the shops at Liberty Place. They will validate at the hotel & you get something like $4.00 off. Overnight parking (and anything over 90 minutes) was something like $28.00-no in/out privileges. There were 3 computers in the lobby for people to use. We had a microwave, bar sink and a fridge. I'm not sure if all rooms have that.”

Jun 30, 2008 by Lora from Holbrook, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Facilities were very classy looking.
• Small rooms and small beds.

“Nice place to stay. Awesome location.”

Jun 3, 2008 by Chris from Chamblee, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Convenient location.
• Parking availability is lacking. Loading/unloading in front of building is a huge hassle.

“I used the hotel essentially just to sleep, but it met my expectations, and nice facilities for the price.”

May 20, 2008 by Dan from Pearl River, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Location, cost.
• Confusion on validated parking.

“Served its purpose at a reasonable rate for a reunion at Penn.”

May 20, 2008 by Bob from Allentown, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Cheap.
• Noisy.

“Good value. 2nd Floor room was noisy from street activity.”

May 20, 2008 by Chris from Zionsville, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Convenient location.
• Room smelled like smoke.

“Nice hotel overall, though room smelled like smoke. Couldn't beat the price for the location.”

May 3, 2008 by John from Staten Island, NY
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[9]

• Convenient center city location.
• Substandard room, no windows, small bathroom.

“This hotel appears to be a place for budget business travelers.”

Apr 29, 2008 by Denise from Brooklyn, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[2] • Location:[6]

• They had filtered water w/ water bottles which was also suspect to me as well.
• I was on the 7th floor; the room was small, smelled like a smoking floor although they said it wasn't. Carpet didn't look clean, wallpaper was peeling.

“There is no one to greet you at the door when you get to the hotel. You have to take an elevator to get to the hotel lobby. Hotel staff was mediocre at best. I stayed on the 7th floor and I immediately noted how the halls smelled like cigarette smoke. I called the front desk to ask them if the room was non-smoking and they said yes it was. The room was extremely tiny, the queen sized bed looked like a full, the room didn't smell fresh either. The carpet appeared dirty in spots and worn. There was no mini fridge, ironing board or iron. The bathroom was odd with the toilet seat cover that didn't clear the counter space. The handle to flush to toilet tucked under the counter-very odd and inconvenient. The coffee pot was located and plugged in, in the bathroom right above the toilet seat. I've stayed at many hotels in the Philadelphia area and this hotel really takes the cake. The following day the hotel had a really bad odor in the elevator and lobby area. There was also wallpaper that was peeling and raised right outside my door. My friend who stayed there once, will not stay there again after hearing about my experience. They need to do better than this and their customer service skills need revamping.”

Apr 29, 2008 by Andrew from Westfield, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• AAA location.
• Very small rooms.

“AAA location, beautiful rooms but incredibly small. If you don't plan on spending a lot of time in your room, this is a great buy.”

Dec 17, 2007 by Kris from Bay Shore, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great staff, incredible restaurant.
• Very, very small rooms and tiny bathroom.

“The bed was very comfortable and included a nice duvet. The room was tiny more like a European hotel. The shower was very small but did have a nice shower head. Avoid staying near the elevator it had a load ding every time it arrived on our floor.”

Nov 21, 2007 by Claudia from Durham, NC
Overall Rating: 1
Cleanliness:[2] •

• The lobby was comfortable and cozy.
• The dirty and the poor service.

“Club Quarters treats their nonmember like second class citizens. The room had stains/track marks all over the floor. After trying to get a cot for 5 hours, I went down to the linen room in the basement myself to get it.”

Nov 12, 2007 by Matt from Elkins, WV
Overall Rating: 4
Cleanliness:[10] • Staff:[9] • Location:[8]

• Lobby.
• Got single beds instead of double, room was very small.

“One elevator kept us waiting, exurbanite cost of parking, very small room and even smaller bath, no tub, best for sleep-n-go on business.”

Nov 8, 2007 by Sonu from Calgary, AB CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk staff was amazingly helpful. The location was perfect.
• Nothing.

“This hotel is a hidden gem in downtown Philadelphia. However I was pleasantly surprised, the location is excellent, the front desk staff extremely friendly and relatable and the room, albeit was not huge, was cozy and beautiful.”

Nov 8, 2007 by Malissa from Annapolis, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Location, price, convenience.
• Small rooms, really small bathroom.

“Business class hotel with no frills but the service is excellent.”

Nov 6, 2007 by Robert from Boca Raton, FL
Overall Rating: 4
Cleanliness:[9] • Staff:[5] • Location:[9]

• Wonderful restaurant adjacent for breakfast.
• Minuscule room adequate perhaps for one person but not for two.

“The room was tiny, about half the size of the usual standard room in a hotel. The bed was quite small with barely enough room for two people. Traffic noise from the street below was constant, and this made sleeping difficult. However the room was clean and nicely furnished. And there were computers in the lobby with free high speed internet access. That was a nice touch.”

Nov 3, 2007 by Lisa from New York, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[10]

• Free Internet Access in Lobby.
• Room was really small and the shower could have been cleaner.

“Overall, it was ok. I was expecting the rooms to be larger. There was really nothing to the hotel room. The bathroom could have been a little cleaner, but the rest of the room was clean.”

Nov 2, 2007 by Rhonda from Rego Park, NY
Overall Rating: 3
Cleanliness:[6] • Staff:[4] • Location:[9]

• Great location.
• Ridiculously small, meager accommodations, terrible bed.

“Would not stay here again.”

Nov 2, 2007 by Brenda from Windsor Locks, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Clean, simple decor and very comfortable bed.
• Lobby was located one floor up and no valet parking.

“Clean comfortable hotel, ideal for business or leisure travelers. Provides chilled water dispensers and bottles to refill and take with you. Great location however with it being in the heart of the city I would have expected valet parking, though a parking garage is located just around the corner. I would definitely stay here again!”