User Reviews for Club Quarters Philadelphia

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Oct 7, 2007 by Karl from Apple Valley, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good location in city, great upscale restaurant and friendly staff.
• Room and bathroom smaller than most. Shower only and small sink area.

“Great location within Philadelphia close to train lines and convention center and within walking distance to the old historic district.”

Oct 1, 2007 by Chia-Ji from Minneapolis, MN
Overall Rating: 7
Cleanliness:[8] • Staff:[5] • Location:[10]

• Location and wireless internet.
• The staff is helpful but not very friendly.

“Club quarter Philly is just two block away from suburban station and close to a lot of attractions. The free internet and printing service fits my needs. But the room is not totally quiet. The staff is helpful but not very friendly.”

Sep 30, 2007 by Amy from Glen Rock, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[10]

• The hotel lobby was beautiful with complimentary Internet access.
• Called for extra pillows and no one came with them for 45 minutes.

“For the price paid, a great deal. Room had two twin beds, would have preferred a different sleeping arrangement, the desk staff didnt ask us what we preferred so we just took what they gave us. Security was great; access to guest rooms Is secured through having to swipe your room key In the elevator. Hotel Is very convent to all downtown Philadelphia attractions, within walking distance of almost everything, close access to the train station.”

1 of 1 people found this review helpful.

Sep 26, 2007 by Heather L. from Baltimore, MD
Overall Rating: 8
Cleanliness:[7] • Staff:[9] • Location:[9]

• Location and friendly staff.
• Small rooms and the smell of cigarette smoke on a non smoking floor.

“This hotel is in a prime location - near lots of shopping, restaurants, cafes, and Ritten house Square. The staff is friendly and helpful. The restaurant has been closed for private functions each time I visited (don't be tempted to use the recommended nearby restaurants for room service which provide mediocre or sub mediocre fare). The walls are thin and the rooms are small. Overall, I think I got what I paid for.”

Sep 26, 2007 by Laleh from San Francisco, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Bed was comfortable.
• Street noise was very loud even with the windows closed.

“Good hotel for the price. Good location, comfortable beds. A bit too noisy.”

Sep 26, 2007 by Kristen from New Britain, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It was close to all attractions in PA.
• Rooms were small and there were no rooms with two queen beds.

“The hotel was very nice. Perfect if you are visiting Philadelphia for the first time it was near everything I wanted to go to. However my only complaint was it was cramped for space.”

Sep 26, 2007 by Raphael from Greensboro, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[7]

• Location.
• The room was horrible.

“If you want class, a nice room and a comfortable stay, please do not stay at this hotel. The rooms were the size of a cruise ship. They had the nerve to give me 2 twin beds. I'm one for discounts, but not at the expense of quality. Please do not stay at this horrible hotel, which should be called a motel.”

Sep 20, 2007 by Jack from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• It is definitely very good for business travelers. Makes us want to check out other CQ's in other cities.
• I was actually a business traveler with spouse (not an option in #12) and it still met our needs very well.

“Great location, very professional staff (everyone we encountered was very friendly). Loved Philly and really liked the hotel.”

Sep 17, 2007 by Jenny from Aventura, FL
Overall Rating: 1
Cleanliness:[2] • Staff:[4] • Location:[7]

• The location.
• Tiny room. Self service. No facilities.

“A 2 star at the most and that is being very generous.”

Sep 17, 2007 by Alyssa from Aventura, FL
Overall Rating: 1
Cleanliness:[3] • Staff:[3] • Location:[4]

• Free water?
• Tiny dorm like rooms, no bathtub.

“Not a 3 star was very unhappy.”

1 of 1 people found this review helpful.

Sep 13, 2007 by Tony from Northglenn, CO
Overall Rating: 3
Cleanliness:[8] • Staff:[3] • Location:[8]

• Location.
• Pricing, unhelpful staff, bad billing.

“I was charged for an extra person charge, and didn't even stay at the hotel the first night! The front desk couldn't figure out how to fix the error. The room wasn't ready anytime convenient during the day, the internet was very, very slow. The restaurant in the hotel was much overpriced. Will definitely not stay here again nor recommend it to other.”

1 of 1 people found this review helpful.

Sep 12, 2007 by John from Granite Bay, CA
Overall Rating: 6
Cleanliness:[8] • Staff:[6] • Location:[7]

• Location and lobby personnel.
• Room was small, lobby was bare and no bar or valet parking.

“This is by no means a four star hotel, stay at a Hampton inn for a cheaper and better room. No valet parking, no bar in the hotel, tiny rooms, and small bathroom.”

Sep 10, 2007 by Ted from Fremont, CA
Overall Rating: 5
Cleanliness:[8] • Staff:[9] • Location:[8]

• Location in relation to the convention center and downtown.
• Room space was insufficient. Bathroom and beds were very small.

“I would not recommend the hotel because, even though the location was fine and the hotel was neat and clean, the limited room space made it very uncomfortable for someone like me who stays in hotels often and am used to more room space.”

Sep 10, 2007 by Carol from Winchester, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[4] • Location:[8]

• The layout of the desk was convenient for laptop use and access to electrical outlets was good.
• There was no window in my room! Instead, there was a window treatment on a blank wall! How bizarre!

“The hotel was clean, convenient and comfortable. Otherwise, it was a good stay.”

Sep 10, 2007 by Scott from San Diego, CA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[7]

• Old - was a nice hotel 20 years ago.
• Rooms were too small - my bed was a single. Everything was old and worn out.

“About 20-25 years ago, this was probably a nice place to stay. The staff at the desk was very polite but not very competent. But the biggest problem was the room size and quality. Rooms were too small - even for a single traveler. My bed was a single (smaller than a twin bed). No place to unpack or store my clothing. Location was not bad but I will not return because of age and size of rooms.”

Sep 9, 2007 by Norm from Piedmont, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Recently renovated rooms, very quiet.
• Parking is in nearby commercial garage, no in and out privileges, $25 a day.

“Very pleasantly surprised at quality of room, which was recently renovated, very quiet air conditioner, no noise from street, coffee available all the time. Only reservation was the parking--they use a commercial garage nearby which does not offer in and out privileges. If they could offer latter, hotel would be perfect.”

Sep 8, 2007 by Sharon from Mckinney, TX
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[5]

• I liked the ability to obtain free wireless connection in my room.
• The elevators were old and slow. The staff was not friendly. Décor in rooms was old.

“This hotel is definitely not worth the money that I paid for it. I would not stay here again. The staff was not friendly and the hotel is in need of updating. I was disappointed in what I received for what I paid. The restaurant was way overpriced and was not that good. The cheapest entree was $18.00 and this was just an angel hair pasta dish.”

Sep 7, 2007 by Juan from Carolina, PR
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location in the center of the city.
• Tiny rooms, parking cost.

“For the special price we paid is more or less acceptable, but for almost the same price we stay 3 more night at the Sheraton and difference was huge. If compared with the Sheraton, the cost should drop to the $70ths level value.”

Aug 27, 2007 by Bob from Garden Grove, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• It's proximity to the attractions in Philadelphia.
• The tricky elevators.

“The hotel is in downtown Philadelphia. It is in a safe area of the city and there is plenty of dining, shopping, and pubs in the area.”

Aug 27, 2007 by Mary from Indianapolis, IN
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• The hotel was nice, clean and comfortable.
• The parking is across the street at the mall, and there is no unloading zone in front of the hotel.

“We stayed at the Club Quarters for 3 nights; we had a suite with a kitchenette, which was nice. It was a nice size room. Clean and comfortable. I would have liked for the parking and unloading to be more convenient.”

Aug 27, 2007 by Edward from Columbia, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Well thought out decor
• Parking is 2 blocks away.

“Room was surprisingly comfortable. Enjoyed our stay. Would stay there again.”

Aug 26, 2007 by Keith from Barrington, NH
Overall Rating: 3
Cleanliness:[2] • Staff:[9] • Location:[8]

• Check in was easy and swift.
• The bathroom walls were full of mold.

“I have stayed at many 3 star hotels that offered much more than this hotel. This hotel was short on the things I expect from 3 stars. No-one outside to help with bags or hail a cab, no bathrooms in lobby. The bathroom in my room was gross, mold everywhere. Toilet paper holder ripped out of the wall and set back into place. I would never stay at a Club Quarters anywhere, again.”

Aug 25, 2007 by Peter from Chicago, IL
Overall Rating: 9
Cleanliness:[9] • Staff:[5] • Location:[9]

• Well run excellent location.
• Lack of parking.

“This is really a business hotel which is nicely done and quite upscale while still being utilitarian.”

Aug 20, 2007 by Kim from Woodbridge, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• It was central to what I wanted to do.
• The bathroom was very small, and would have liked it a little more clean when arriving.

“Hotel was central to all our needs. Parking is a little crazy, made a note on arrival; we checked out by 9 am and got charged $22 for a half a day.”

Aug 20, 2007 by Paul from West Liberty, KY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Great value for downtown Philly.
• Location, not for families or romantics.

“They upgraded us at no additional charge to a business suite which was a huge blessing. That made the fact that they had no pool, unloading/loading zone, lobby was on second floor, and its a good 45-minute walk to Independence hall easier to swallow. I was scared to death after reading reviews on other websites about this hotel, but we found it to be clean and the room great. We stayed for three days and as we were checking out the showerhead broke and the window sheers fell down (maybe you shouldn't stay more than three days). Overall, club quarters were a great value. Don't expect any frills, and I would not recommend this hotel to anyone except business travelers.”

0 of 1 people found this review helpful.

Aug 18, 2007 by John from Columbus, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[6]

• Free wireless internet, clean room
• Small rooms, no pool, and bad parking availability.

“Club Quarters was an ok value for the money we spent on it. I would not rate this hotel a 3-Star. There are too many deficient areas to warrant this rating. Being downtown, I understand why there is no pool but other 3-Star hotels in the area did have one, although they were much more expensive. The rooms were small but clean, the bathrooms are a bit small but not bad. I really liked the Wi-Fi being available in the rooms. The worst part of this hotel is its parking, or actually the lack there-of. They have no place to park if you are driving. You have to park at the mall garage across the street at $28.00 a day and no validation for a better rate. I would have thought they would have negotiated a better rate with someone in the area, or at least have valet so you don't have to lug your luggage to the hotel from the basement garage. An improvement in the parking arrangement would vastly improve the value of this hotel and make it likely to recommend it in the future. As of now I would not recommend this hotel to a friend.”

Aug 13, 2007 by Kelly from Roanoke, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[8]

• Location was excellent for our purposes.
• Could not get the thermostat to work; was hot all night.

“Parking was convenient though expensive. Accommodations were adequate for our purposes as we were gone for most of the day and only slept there. Air conditioning in rooms was turned off during the day and took more than an hour for the room to cool off upon return. When I awoke in the morning room temp was above 80 even though thermostat was set at 74. Staff was courteous.”

Aug 12, 2007 by Ernest from Wesley Chapel, FL
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[10]

• Billing. There is no bill. Small room.

“CQ is a concept I can appreciate. Nothing fancy. Clean room. Great location. Great price. Services are limited, but staff friendly. No bill is provided which is a tad odd. Morning coffee and bottled water machines are a nice touch. I would stay here again.”

Aug 12, 2007 by Art from South River, NJ
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[8]

• Bottled water.
• Parking is inconvenient, staff is cold, no drop off, pick up zone.

“This a business hotel with small rooms and bathrooms. The parking is in a garage across the street.”

Aug 4, 2007 by Sandie from Ottawa, IL
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[6]

• Safety.
• Room and bathroom was very small.

“I liked the safety of the hotel (room card required to go up elevator). I did not like the small size of the room or bathroom. The bathroom had a stand up shower only and very little counter space. It was clean, but I didn't like the downtown location. There are hotels with better locations in the city.”

Aug 4, 2007 by Rita from Emory, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Superb location; nicely decorated, spacious and inviting lobby.
• Elevators are slow and stuffy (especially the main one used for lobby entry) and a stairway entry is not available.

“Rooms are nice but quite small. As a result the showers are so tiny you can barely turn around in them. And the flush handle for the toilet is awkwardly located under the vanity and hidden by the hand-towels which as a result can be easily soiled.”

1 of 1 people found this review helpful.

Aug 4, 2007 by Valerie from Mays Landing, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Friendly, attentive and clean and location was good.
• No adjacent parking.

“Great hotel!”

Aug 1, 2007 by Peter from Montville, NJ
Overall Rating: 3
Cleanliness:[5] • Staff:[3] • Location:[8]

• Location is superb.
• Young inexperienced unknowledgeable staff, very small room.

“The dining room was closed, the front desk did not know it - dining room was a mere 20 ft away. They asked for and ran my credit card 4 times, 4 occasions, lost the previous imprints. My wife is ill, cannot sleep in a double, they had no king or no 2 regulars, just 2 twins and then charged me $17 for a rollaway they brought in. Rooms were very small- way too small even for the price TV did not work, thermostat did not work. They fixed both Bath had 2 towels. The only mirror in the place was the bath room mirror. Hotel is at best a middle 2 star and that debatable.”

Aug 1, 2007 by Patric from Cary, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• The room was really nice looking. Free water!
• The bed was really uncomfortable.

“My first impression of this hotel was really good. I liked the facilities and room. Some things that I thought were bad were the fact that the TV was on the other side of the room and it was hard to see from the bed. Speaking of the bed, it was very uncomfortable. Finally, the ice machine and vending was all the way on the 12th floor so that was a little inconvenient.”

Aug 1, 2007 by Connie from Lansdowne, VA
Overall Rating: 1
Cleanliness:[5] • Staff:[3] • Location:[3]

• It was clean.
• Cruise ship cabins are bigger than these hotel rooms.

“Hotel was not a friendly environment. Extremely small rooms with tiny bathrooms. Would never stay here again. There is no way this could be classified as a 3 star hotel.”

Jul 31, 2007 by Beth from Cincinnati, OH
Overall Rating: 5
Cleanliness:[6] •

• Great for simply sleeping. Not much more.
• If you are looking for any kind of extras do not look here.

“Staff is friendly. Location is good for business. For a leisure traveler, not many benefits. Few perks. Must ask the front desk for ice buckets, irons, and where to obtain ice. Clean hotel, but not quite a three star.”

Jul 31, 2007 by Jennifer from Dorchester, MA
Overall Rating: 4
Cleanliness:[8] • Staff:[9] • Location:[8]

• Common areas.
• Size of room.

“This hotel was inappropriate for accommodating a group of 3 travelers. When I approached the front desk to ask for a bigger room, I was told that this hotel caters to the single business traveler. We were forced to pay additional money for a roll out bed and were cramped in a tiny room that I was told was one of the hotels biggest. I'd like to mention that staff was friendly and as helpful as they could be in this situation.”

Jul 31, 2007 by Kathy from Port Jefferson, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean very helpful, concerned, friendly, efficient, confident.
• Room for two is very small.

“I would stay here again for a short stay. The staff is helpful, well informed, friendly and efficient. The only thing wrong was the size of the room. They were very small, but clean and well decorated.”

Jul 31, 2007 by David from Chattanooga, TN
Overall Rating: 7
Cleanliness:[8] • Staff:[2] • Location:[8]

• Good location and was clean.
• The hotel staff was overall not helpful and close to rude.

“Clean hotel in a good location. Close to many attractions. Rooms are smaller and the bathroom is really small for a 4 star. Overall a good value.”

Jul 29, 2007 by Steve from Monroe, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Loved the accommodations and convenience to attractions and public transportation.
• Rooms were a little small.

“A great place to stay with wonderful accommodations. Easy access to public transportation, shopping and attractions provided an exceptional center city experience.”

Jul 29, 2007 by Daniel from Kimberling City, MO
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good Service.
• Very Small Room, Small Beds, 1 pillow.

“Good Location, Friendly Staff. Room was very small, very small single beds with 1 small pillow.”

Jul 29, 2007 by Sabrina from Arlington, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Very comfortable; helpful staff; free internet access; clean; safe; nice upscale look; easy check in and out; complimentary bottled water.
• Bathroom shower dark; carpet in room dirty at door area; a trail of stain at door to room.

“Overall a comfortable and convenient hotel. Upscale, but not very fancy. Good amenities: free internet access; complimentary bottled filtered water; clean facilities; gym; coffee and tea; helpful staff; good location. Overall a pleasant stay will consider staying again.”

Jul 27, 2007 by Danielle from Midland, PA
Overall Rating: 3
Cleanliness:[2] • Staff:[6] • Location:[5]

• Friendly staff.
• Dirty room and linens.

“This hotel was not very clean. The linens were dirty and the place smelled. The room was very small and I felt claustrophobic.”

Jul 27, 2007 by Joshua from Lebanon, NH
Overall Rating: 3
Cleanliness:[1] • Staff:[5] • Location:[6]

• Location.
• Absolute lack of cleanliness, practical amenities and room features for travelers, and terrible, often nonexistent, internet access.

“Did not meet any expectations of or experience with hotels sharing same star rating. Impractical for business and leisure travelers alike. A disappointment.”

1 of 1 people found this review helpful.

Jul 27, 2007 by Linda from Mount Pleasant, SC
Overall Rating: 2
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location.
• Size of room.

“We requested a hotel for two adults and one child expecting 2 double beds. What we found was one bed and a rollaway bed unopened in our room. The room was so small that we could not open the rollaway bed without moving a chair towards the door. We had to climb over the rollaway to get to the bathroom. There also was no bathtub in the tiny bathroom. This hotel was well appointed, well located, and clean, and would have been fine for a single business traveler. It was completely unsuitable for a family.”

Jul 26, 2007 by Sherika from Lithonia, GA
Overall Rating: 4
Cleanliness:[5] • Staff:[5] • Location:[4]

• Location to shopping.
• Parking.

“When I arrived at the hotel I was given a third floor room without a view, but the room was equipped with microwave and fridge. I asked the front desk if I could have a room with a window view, they said yes, and moved me up to the tenth floor, wow! I had a view of another building, I couldn't even see the street below, and there was no fridge or microwave in the new room. Parking is awful; you have to use a parking deck that is very costly even with the hotel discount other wise you can feed the meter every two hours out front. But it is in a great location for shopping and nightlife. Although the rooms are very small, the hotel is very clean, and the staff is very nice.”

Jul 26, 2007 by Rob from Atlanta, GA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[9]

• Good location.
• Very small rooms.

“I would call this a basic hotel. The room I was given had no window, so it felt kind of airless. There was a skylight, so there was natural light. The location was great, it was very clean, and I really enjoy the guest request closets in the hall where you can get extra amenities without having to contact the staff.”

Jul 25, 2007 by C from Arlington, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location.
• Rooms were small. Really small.

“The location for this small hotel is perfect - you can walk anywhere in Central Philly from the doorstep! It kind of has a self service vibe, which is very efficient. The only downside is the size of the rooms and bathrooms. Great for someone who wants to explore the town and not spend much time in the room.”

Jul 25, 2007 by Alexis from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[5] • Location:[9]

• Clean an convenient.
• Peeling paint.

“It was overall a very convenient and clean hotel. They offered filtered water and bottles which was a nice touch. However, it would be nice if they would keep up general maintenance (i.e. Painting and maintaining nice looking hotel doors.)”

Jul 24, 2007 by Meredith from Erie, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff's professionalism was fantastic. Each of them greeted both my daughter and myself! Wonderful!
• I loved everything!

“This hotel exceeded my expectations. It was convenient. The staff was both friendly and knowledgeable. They acted like we were their primary concern. The front desk workers were exceptional, to say the least. Every single time my daughter and I walked by them they greeted us and they went out of their way to speak with my daughter! The appearance of the hotel reminded me of a European hotel; quaint rooms, perfectly decorated. Each staff member was attentive to our needs and professional and courteous and all should be commended for their efforts. The restaurant although we did not eat there looked like fine dining at its best, beautifully decorated. I would recommend this hotel to anyone and everyone, it was absolutely perfect and the location unbeatable. I cannot say enough about this spectacular hotel, simply perfect and without hesitation. I would love to stay there again!”