User Reviews for Hilton Inn at Penn

Research User Reviews for Hilton Inn at Penn (1-20 of 25)

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Oct 11, 2009 by Gail from Brooklyn,NY
Overall Rating: 9

• Room was well lit & comfortable and staff was wonderful.
• TV could not be seen from both beds-parking tough to get to.

“Staff was great. Rooms were lovely. Everyone was pleasant and helpful. Parking was very expensive.”

Oct 8, 2009 by Barb from Palmerton,PA
Overall Rating: 8

• Staff was helpful.
• We had to pay for valet parking because none option were there.

“Everything was satisfactory but everyone who books there should be advised ahead of time that there is no parking area and you must pay for valet parking $32 each night. This is a significant added cost. There is a parking deck a couple of blocks away but you cannot access your vehicle before 9AM.”

Oct 8, 2009 by Henry from Ocala,FL
Overall Rating: 9

• Its proximity to Penn.
• Food was overpriced.

“Overall it is a wonderful place to stay when visiting the Philadelphia area.”

Sep 26, 2009 by Joe from Mansfield,MA
Overall Rating: 7

• Proximity to Drexel University.
• Cost for Valet parking was excessive at $32/day.

“Common spaces are decorated in the style of the Arts & Crafts movement, complete with architectural drawings on the walls, paintings, and building signage. Because of our short stay, we didn't use the hotel facilities, like the health club, however, we did have breakfast and dinner at the 2 onside restaurants. The University Club and Penne, respectively. Both are overpriced, a modest hot breakfast buffet cost $17 and a plate of fresh pasta for dinner cost $20. The staff were extremely friendly and helpful, offering assistance without being asked and hotel staff were always present and easy to find. The rooms were comfortable and clean, but not large for a 4 star hotel.”

Aug 7, 2009 by Patrick from Richmond,VA
Overall Rating: 10

• Rooms lived up to a high star rating.

“A
quick taxi ride or a 15 minute walk from the train station lands you in a very nice hotel room.”

Aug 3, 2009 by moises from Rocklin,CA
Overall Rating: 10

• I really appreciated the friendliness of the staff and the helpfulness of thei concierge
• I did not like the fact that our room was not done until we asked the front office to send someone

“Excellent hotel. I will be back. Excellent price”

Jul 8, 2009 by Robert from Oregon,OH
Overall Rating: 6

• Very clean and upscale.
• Parking was horrible.

“They have no parking garage, plenty of street parking, but all metered, meter maids are vultures. You can use valet at a hefty price, major scam.”

Jan 17, 2009 by Abby from Washington,DC
Overall Rating: 9

• Great location!
• Internet access was expensive!

“Good location. Fancy hotel with nice furnishings, linens, etc. Internet access was expensive. They still have smoking floors!”

Dec 5, 2008 by Jim from Houston,TX
Overall Rating: 9

• It was across the street from Penn, which I was visiting.
• No free breakfast.

“The hotel was very nice, clean and comfortable. The location was perfect for the University of Penn.”

Oct 8, 2008 by Tammi
Overall Rating: 10

• Friendliness of staff.
• Cost of parking.

“Friendly staff, high end rooms and excellent service.”

Oct 3, 2008 by Hans
Overall Rating: 10

• Clean and high class.
• A charge of $9.95 per day to use the internet service was not expected.

“An upscale hotel almost perfect in very area except the charge on internet usage.”

Oct 1, 2008 by Baldwin
Overall Rating: 9

• It was excellent location and everyone was very friendly and helpful.
• The beds were small and not very comfotable.

“This hotel is very nice, had no problems with staff and when I called to say I would be late, they held the room and everything. It was wonderful experience except for the beds.”

Sep 10, 2008 by Paul from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean, beautiful. great room.
• No pool.

“No complaints.”

Sep 1, 2008 by Mary from Whitefish Bay, WY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Loved the location, close to UPenn.
• Did not like location of our room -- view of roof/building.

“Excellent, friendly staff. Convenient location to help our son move into dorms at UPenn.”

Aug 25, 2008 by Mary from Pawcatuck, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was excellent, helpful, courteous, knowledgeable.
• Lack of hairdryer in room.

“Great hotel for adults or families with older (teen) children. Close to restaurants and shops.”

Aug 16, 2008 by Jan from Eugene, OR
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff.
• There was nothing I did not like.

“From the moment we spotted the hotel, nestled in the campus, serene yet convenient we were excited and the hotel exceeded our expectations. The staff could not have been more helpful and friendly, the rooms were large, clean, and updated. The air conditioning worked perfectly. We cannot wait to return to Philly just for the Inn at Penn.”

Aug 10, 2008 by Marlene from Norcross, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff and they were attentive to see that the room was well kept.
• The view from my room was rather industrial.

“I thought the hotel was great and very conveniently located close to Univ of Pennsylvania. The staff was courteous and when our toilet clogged, someone came right up to fix it. The beds were comfortable and the linens were fresh and clean. The overall look of the room was rather plush especially the pillows. The staff checked with us daily to make sure the room was clean and everything was in order. It was and I thought it was a really nice hotel.”

Jul 18, 2008 by Rico from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly, efficient service.
• More equipment in exercise room.

“Excellent facility, conveniently located in university district of Phila, walking distance to 30th street Amtrak station. Tasteful and understated. Excellent service. Loved it.”

Jul 17, 2008 by Cynthia from Port Angeles, WA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location felt safe and was convenient to public transportation to city center. Very clean and plush - an excellent accommodation.
• Concierge recommended a restaurant that was way out of our price range; double beds were not big enough.

“The Hilton Inn at Penn was a great hotel. All staff was very courteous. The room was attractive, clean, comfortable and except for the double beds (which were a little too small for a good night's sleep), everything met or exceeded our expectations.”

Jul 10, 2008 by Chris from Hughesville, MD
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[7]

• Courteous and quick service, good food.
• Small bathrooms, fee for wireless Internet.

“Outside of having to pay for wireless Internet, the overall experience was great. The staff was helpful and quick to respond to anything I needed, and the location was pretty convenient.”

Jun 30, 2008 by Edward from Clifton, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Room size.

“Clean, attractive decor, excellent ambience, located in the heart of the University of Pennsylvania. This establishment was well staffed with attentive personnel. $15 cab ride to Penn's Landing or South Street. Would highly recommend for weekend getaway to Philly on a budget.”

Mar 20, 2008 by Mary from Aurora, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great food. Gorgeous public spaces.
• Queen sized beds would have been better than doubles.

“The staff was very friendly and helpful. The hotel was beautiful, clean, and comfortable. Location was nice - near a great bookstore and some good shopping. The restaurant had exceptionally good food and a wonderful wait staff.”

Dec 12, 2006 by Estelita from Parsippany, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Hotel staff very friendly, courteous & helpful.
• Rooms need to be inspected every time e.g. heating system.

“Hotel in general was satisfactory, offer good facilities & good staff.”

Nov 12, 2006 by Henry from Miami, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Located in U of Penn. Clean, nice rooms.
• Strange lobby setup. Two entrances not connected.

“It is a nice stay, a little better than most Hiltons. Quiet. Nice views. Very clean. Wide corridors. Good elevators. The location is fantastic if you're visiting the University of Pennsylvania. Good wireless service. The hotel has two entrances and you need to climb the stairs to reach the lobby (there are elevators.) The entrances are not connected; you need to go up, cross the lobby then down. The restaurant inside is also a bit off, but the hotel has two very good restaurants adjacent, so this is not a problem. The bar is awfully quiet, more like a large cozy living room- great to work in.”

1 of 1 people found this review helpful.

Sep 14, 2006 by Chris from Charlottesville, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[5]

• It was a very nice small hotel. It was close enough to most landmarks.
• The parking was pricey either for valet or for yourself, and the hotel was hard to find from the highway.

“Pleasant decor, well designed rooms, good concierge service. Needs better extras, and parking a problem.”

1 of 1 people found this review helpful.