User Reviews for Holiday Inn Philadelphia City Line

Research User Reviews for Holiday Inn Philadelphia City Line (21-40 of 225)

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Feb 26, 2008 by Eurvin from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, friendly, good location.
• Need to offer free internet access.

“Great facility, friendly helpful staff, very clean rooms, good food.”

Feb 21, 2008 by Tynia from Baltimore, MD
Overall Rating: 2
Cleanliness:[2] • Staff:[3] • Location:[5]

• Location.
• Staff, uncleanliness, decor, etc.

“Not a good experience would not stay here again.”

Feb 11, 2008 by Lola from Hockessin, DE
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[9]

• Location.
• Smell of smoke.

“Location is good but smell of stale cigarette permeates all areas, including non-smoking rooms.”

Feb 6, 2008 by Nycal from Fort Washington, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This property paid great attention to the comfort of the traveler (e.g. great shower jets, perfect mattress).
• Does not apply.

“I would recommend this hotel to business and leisure travelers. Comfortable and classy make for a great stay!”

Jan 31, 2008 by Lyle from Atlantic City, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Location and price.
• Mirrored closet was hard to close.

“All in all I had a very pleasant stay, and will stay again.”

Jan 30, 2008 by Lisa from Sheffield, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Although the lobby was very crowded, the rooms were quiet.
• Could smell the chlorine in the lobby from the pool - a real turnoff.

“Convenient location to all major routes. Rooms are clean and quiet.”

Jan 30, 2008 by Jamie from Highland Lakes, NJ
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[8]

• Nice facilities and quick check in/out.
• Bed and pillows not comfortable. It took 10 minutes to be told I couldn't have change.

“The hotel walk in was nice. The parking situation with a TGI Fridays sharing it was not pleasant. Hotel staff were very friendly and efficient except when I kept being ignored when I needed change for the vending machines. We did not experience breakfast in the hotel as it was a bit pricey. Nice pool area. Bed and pillows were not comfortable. It is priced a little high for the quality of the room and amenities.”

Jan 25, 2008 by Corine S. from Phila, PA
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Bad experience.
• Plumbing problem.

“The hotel looked nice but when I was in the shower, the tub was clogged and nasty debris began coming from the drain. When I called the front desk and housekeeping for assistance, I had to wait until after 9 am for someone to fix. After the plumbing problem was fixed, I had to request to have the tub cleaned to take a shower. The staff was not helpful at all.”

Jan 24, 2008 by Art from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[9]

• Staff friendly not hard to find.
• Slow dining service lots of children.

“Hotel in perfect location for Pittsburgher who did not know there way around, not hard to find and on main drag, upper floors quiet, lots of kids.”

Jan 22, 2008 by Shaun from New Providence, NJ
Overall Rating: 4
Cleanliness:[8] • Staff:[1] • Location:[8]

• The location was nice and you didn't have to pay for city parking of internet.
• They didn't have our booking, they were rude, the food was bad, and room service was cold, we were supposed to be reimbursed but they lied.

“It was nice they said they put us in a newer room but it wasnt that great. It had a nice gym and pool but the staff wasn't great at all. The restaurant breakfast was bad. Room service was cold and staff seemed very disorganized.”

Jan 21, 2008 by Maria from Bloomfield Hills, MI
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• The beds.
• The hallways carpet old and dusty needs change.

“The location of the hotel was good, lobby looked good but the hallways leading to the rooms were very disappointing faded and dusty, did not merit the rating.”

Jan 17, 2008 by Kim from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• The hotel was clean and child friendly.

“I enjoyed my stay.”

Jan 16, 2008 by Mary L. from Fredericksburg, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very courteous staff.
• We had requested a king size bed and they did not have one available.

“We only slept there. We were a little disappointed because I called in advance to have 2 queens in one room and a king in the other. We ended up with 2 double beds in each.”

Jan 9, 2008 by Young from Glen Allen, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great customer service upon check in, little bag filled with ear plugs, linen spray, and other goodies sitting on your bed.
• Parking was a bit scarce with other businesses that can easily eat up parking spaces, but clears out as the night progresses.

“Overall extremely happy with the hotel, great facility, clean, excellent staff, and great internet connection. Would stay here again if I return to Philadelphia.”

Jan 8, 2008 by Terry from Philadelphia, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• All of the hotel employee's were wonderful.
• The toilet overflowed and we weren't able to shower.

“We had a wonderful time. The hotel employee's were nice. The only bad thing I experienced was the toilet overflowing and not being able to take a shower because of the tub being stopped up.”

Jan 4, 2008 by George from Rutherford, NJ
Overall Rating: 5
Cleanliness:[6] • Staff:[2] • Location:[7]

• Close to the highway.
• No mini bar in rooms.

“The hotel was ok but doesnt deserve the rating u have it rated at I believe the hotel should be rated lower the menu from restaurant was small with no selection and no mien bar or anything like in the room.”

Jan 4, 2008 by Catherine from Roanoke, VA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Hotel staff was more than accommodating. Lovely people even at 2am on New Years!
• Sprite ran out in the vending machines.

“WONDERFUL! Didn't yell at us when we called 15 times to the front desk to ask if any restaurants would still deliver at 2am on New Years. Very pleasant. Awesome room, very clean. Great bed. .”

Jan 1, 2008 by Cindy from Egg Harbor City, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Undoubtedly the staff!
• Pool and spa was freezing, it has been inspirational for at least a week.

“Hotel was centrally located (via alternate back roads that avoided the hassle of I-76) to all points of interest in Phyla. I found the hotel to be clean and well appointed. Coffee service in room nice but only if you are a coffee drinker, with all the money the hotel has invested why not some tea or at least available bags at the desk. I must comment on the absolutely friendly and accommodating staff a real pleasure! I would stay at this property again.”

Dec 31, 2007 by Bryan from Atlanta, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was wonderful.
• The first room was not good, but they moved us into a good room.

“I had a wonderful hotel experience. The was fun and the location was perfect. The hotel was very clean. Thanks!”

Dec 18, 2007 by Karl from Powder Springs, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Every item in the room was looking new and clean.
• Breakfast looked good but the price was very high.

“This hotel had good parking close to the entrance. A man was on duty watching the front door. Everyone was friendly and kind. The building was very modern and pretty.”

Nov 25, 2007 by Cynthia from Bronx, NY
Overall Rating: 5
Cleanliness:[3] • Staff:[5] • Location:[7]

• Maid service providers friendly.
• Undergoing a name change, long lines at front desk. entrance not clearly marked and not handicap accessible.

“Perhaps when all of the work is completed will be a better place to stay at.”

Nov 7, 2007 by James from Lewisburg, PA
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[7]

• Location.
• It was in the process of a major renovation.

“The hotel has actually changed to a crown plaza hotel which was a little confusing as I entered they had signs for "check in for crown plaza hotel" despite a large holiday inn sign on the outside of the building.”

Nov 7, 2007 by Kevin from Lebanon, PA
Overall Rating: 6
Cleanliness:[6] • Staff:[8] • Location:[8]

• Location and highway access.
• Main entrance under construction.

“This hotel shares its parking lot with a busy restaurant. It is almost hopeless to find a parking space early in the evening.”

Nov 4, 2007 by Jean from Vienna, VA
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[10]

• Free internet in the business center; reservation was correct; free parking.
• Shabby; seemed to be a bit down-market for this star level; not all non smoking.

“This hotel is transitioning in to a Crowne plaza. It is hard to believe that they will be able to attain the level of quality one would expect for the fees a crowned plaza will charge. The hotel seemed rather old and tired and the room was a bit worn and not pristine. The staff, however, could not have been nicer. The people we dealt with, both at checking and checkout, were helpful and friendly.”

Oct 5, 2007 by Norman from Tacoma, WA
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[9]

• I like the bar.
• Nothing.

“Keep up the good work we really like are stay in the holiday inn. Hope to be back soon.”

Oct 5, 2007 by Tarn from Norfolk, VA
Overall Rating: 8
Cleanliness:[5] • Staff:[9] • Location:[9]

• Courteous staff.
• Renovations in progress.

“This is my 2nd stay in as many weeks. I understand it is undergoing renovations but the lobby was partitioned off and flow was difficult. Very busy that weekend as well making it difficult to park.”

Aug 30, 2007 by Marilyn from Patterson, CA
Overall Rating: 3
Cleanliness:[5] • Staff:[8] • Location:[8]

• The kitchenette worked very well with us.
• No signs out on the main road. Had trouble finding it.

“I would recommend this chain of motels to families traveling on a budget. The rooms are comfortable and the kitchenettes help with food budgets.”

Jul 25, 2007 by Debbie from Clarks Summit, PA
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[6]

• Indoor pool and hot tub area were very pretty and relaxing.
• More expensive then others.

“It's outside city a limit which is both good and bad. Rooms were plain, nothing to brag about, however, they are planning renovations. I would probably stay there again.”

Jul 21, 2007 by Tom from North Haledon, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• Clean, comfortable,& newly renovated.
• Location to city attractions not that great.

“Reasonably priced attractive accommodations with adequate parking.”

Jun 18, 2007 by Jim from Cincinnati, OH
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[5]

• Generally, some of the staff was helpful.
• Room didn't feel clean. Musty. Bathroom had mold spores on walls and rust stains in tub.

“Overall unhappy with this hotel. Generally, it was dirty, difficult to sleep during the night due to noise from other guests; very poor water pressure in the shower, and the location was so. I felt like they had done a cheap rehab on the rooms by covering up worn out dirty walls and flooring.”

Jun 11, 2007 by Teresa from Laurel, MD
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• It was an unremarkable experience.
• Same as q13.

“The hotel itself could use an overhaul with emphasis on cleanliness.”

Jun 8, 2007 by Pat from Amherst, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[6]

• The bartenders were very friendly-happy hour was nice, too.
• The pool was closed on the 1st day--due to a party the night before.

“Overall very, very nice. A little awkward to get in and out of--directions that I printed off the Internet weren't very descriptive.”

May 18, 2007 by Howard from Encino, CA
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[8]

• Location.

“Can be best described as "serviceable." When the remodel is completed, hotel will probably be better, but never "upscale."”

May 1, 2007 by Carrissa from West Chester, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[5]

• The bed was very comfortable and the temperature of the room was pleasant/manageable.
• I did not like that my room wasn't cleaned. I did not like how the front desk treated me & my reservation. In the end, it worked out, but with stress.

“The room satisfied my need, i.e., a place to sleep. However, the location was a distance from the city - you needed to know public transportation or have a car to go back and forth. Seemed very disorganized.”

Apr 23, 2007 by Ted from Foster, RI
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Staff was helpful.
• Parking was limited (partly due to construction project).

“Great central location for the college visits that I was making with my daughter in the Philadelphia area. The facilities were very good for the low rate that we paid.”

Apr 21, 2007 by Leah from Sodus, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and cozy feel to it overall and the staff was always friendly.
• Only problem was that I booked this hotel for the pool and it was under renovation-wasn't mentioned online which it should have been.

“Over all it was great but the down side was this trip was for my son and his only request was an indoor pool. When we got to the hotel the pool was closed and under renovation-not open till the end of the month. ”

Apr 21, 2007 by Pam from Torrington, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• Convince for college tours, local attractions, and very good staff.
• On site restaurant breakfast - greasy foods, poor/understaffed service/ uncomfortable beds!

“Major renovation of the front entrance was very inconvenient especially due to a huge nor'easter rain during most of our stay (no place to load/unload car in torrential winds and rain). Pleasant interior, very good staff for check-in/out. Excellent location directly off of i-76 - perfect for business or vacation, quiet hotel. Nice indoor pool and fitness center, too. We will seriously consider returning next time we're in Philadelphia. Recommended it to two different families who would be in the area later the same week -- we'll look forward to hearing of their experiences, too.”

Apr 5, 2007 by Marge from So Hadley, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[9]

• Convenient to highway.
• Would not let us check in before 4:00pm.

“Reasonably quiet, coffee pot in room needed cleaning, room was otherwise clean, staff were not friendly, seemed stressed, hard for us to believe that no rooms were available for check in prior to 4:00 pm.”

Apr 5, 2007 by Nahashon B. from Bear, DE
Overall Rating: 1
Cleanliness:[6] • Staff:[1] • Location:[9]

• Cleanliness, proximity to center city Philadelphia and the major highway.
• Hotel was overbooked and the employees had very poor people skills.

“The hotel was clean and very convenient to business pole in Philadelphia. Very convenient to travelers. But the employees were very bad handling negative situations. They overbooked the rooms and I was not able to get a room until 3:00 pm.”

Mar 23, 2007 by Chidi from Philadelphia, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Clean with friendly housekeepers.
• Did not have soft drinks to select from in drink machine.

“Great place to spend time with a friend.”

Mar 18, 2007 by Simo from Los Angeles, CA
Overall Rating: 4
Cleanliness:[6] • Staff:[7] • Location:[8]

• Free parking and wireless internet.
• The whole place seemed low quality.

“Not worth the cost. I've stayed in much nicer hotels in more popular areas for much less money. Not sure why or how this place is rated at 3 stars. My wife thought several of the guest¿s were with their customers! On the plus side, parking and wireless internet were free, and the bed was ok. But 3 stars? Nope.”

Mar 7, 2007 by Kumar from Las Vegas, NV
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Hotel was great.
• The bed first night was not made properly

“Hotel is great.”

Mar 5, 2007 by Kim from Middletown, PA
Overall Rating: 3
Cleanliness:[4] • Staff:[3] •

• Location to Philadelphia.
• Very old, outdated and run down rooms. Indoor pool was 63 degrees. Too cold to swim.

“This was listed as a 3 star with 3 star prices. Definitely not a 3 star hotel. ”

Feb 25, 2007 by Holly from Pittsford, NY
Overall Rating: 5
Cleanliness:[4] • Staff:[3] • Location:[7]

• Internet support helpful.
• It was tired (everything from pool, hallways and bedspreads.

“Breakfast was good, but service in dinning room poor. Pool area dirty. Staff friendly, but unable to provide directions to local colleges.”

Feb 17, 2007 by Giselle from Durham, NC
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[10]

• Location.
• Dated decor-restaurant windows, etc could be cleaner.

“Average hotel. Staff was great-friendly and helpful. The common area decor was old and worn. Saw a lot of fingerprints on windows, railing, etc that should have been cleaned.”

1 of 1 people found this review helpful.

Jan 29, 2007 by Jess from Coventry, CT
Overall Rating: 8
Cleanliness:[10] • Staff:[6] • Location:[10]

• The location next to prom, easy access.
• The internet connection.

“It is a decent hotel although there was an "unknown" noise from 3a-8is that was resolved after calling the front desk but was very disturbing. The internet signal is also very poor depending on your room. Some rooms don't have it all. This feature is what attracted me to the holiday inn over the Hilton. This is the fifth time I have stayed for school and will be there next month again. For the economy you can't beat it.”

Dec 28, 2006 by Manfred from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient location, easy and free parking.
• Extremely noisy heating system, motel 6 standard.

“Great location for our purpose visiting relatives living close by. Poor sound proofing, luckily hotel was mostly empty. Extremely noisy heating system certainly not worth more than what I paid it.”

Dec 22, 2006 by John from Pottsville, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Location was very convenient for me; complimentary newspapers.
• Nothing negative to report.

“Competent, with a slightly upscale feel inside (pretty dumpy from the outside) however, ”

Dec 20, 2006 by Cindy from Kingsland, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[6]

• Location, accommodating friendly staff, room size.
• Clientele in nearby room, unplaced parking lot - many loiterers.

“Hotel was in an excellent location and hotel itself, was fine; room was large and staff was very friendly and accommodating; lobby was attractive and restaurant was adequate. However, in room 2 doors up, on 2 occasions the guests were loud and having drug related arguments about their personal drug abuse. When we approached desk to tell them about situation, they said they could not intervene as the guests in that room demanded no calls and the hotel had to honor their request. Also, when my husband went to our car at approximately 9 pm, there was a confrontation on the parking lot next to our car and someone was being "padded down" by another person. Very uncomfortable situation.”

Dec 13, 2006 by Reginald from El Portal, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• The staff was very nice.
• Was not a 3 star, non-smoking room smelled like smoke, had to be changed.

“Nothing to say.”