User Reviews for Marriott Philadelphia West

Research User Reviews for Marriott Philadelphia West (1-20 of 101)

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Dec 2, 2009 by Michael from Mississauga,Canada
Overall Rating: 10

• The room smelt very fresh as if the carpet had just been cleaned.

“The hotel is well maintained throughout. We really liked the cleanliness of the room. I got the room for a very good deal and we couldn't have been happier with our stay.”

Oct 28, 2009 by Lindsi from Lansing,MI
Overall Rating: 5

• The bed! that was wonderful.
• The staff, front counter was extremely rude and
  I had to pay for parking which was not disclosed to me before hand.

“The hotel was in a good location, little inconvenient to get into and out of. The staff was rude but the pretzels in the lobby were nice. The bed was wonderful but room was on the small side. Hot Tub was nice, pool was small. Warning: you have to pay $12 a day for parking. Fairly nice but not a 3.5 star, more like 2.5.”

Oct 21, 2009 by John from Guilford,CT
Overall Rating: 3

• Entire hotel smelled bad, like they were cleaning each floor with chlorine.

“Overpriced and overrated (star). Small rooms, poor layout of bathrooms. Don't suggest more than 1 person to a room.”

Oct 15, 2009 by Rich from Olean,NY
Overall Rating: 7

• Nice draft selection in bar (Shula's). Pool and hot tub were spacious.
• $12 for parking in a suburban hotel near other hotels that offer free parking.

“Typical Marriott. Nice rooms. Nice lobby. Shula's Steakhouse/Bar was good. Overall, it was a good experience. Parking should be free this far outside of downtown Philly. And internet should be free as well.”

Jul 24, 2009 by john from Raleigh,NC
Overall Rating: 9

• Concierge level meals - excellent breakfast/brunch
• remodeling underway

“very nice hotel - good value”

Jul 6, 2009 by Rob from Milford, CT
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[9]

• Philadelphia soft pretzels in the lobby.
• Tacky extra charges.

“Okay hotel, but watch out for the extra charges - $12/night for parking, $13 per 24 hours for wireless internet service. Are you kidding me? I won't stay here again if I can help it. We got a good deal on the room, but can't help to the extra charges.”

Jul 2, 2009 by Nick from Endicott,NY
Overall Rating: 7

• Nice layout.
• Bed was too soft and bad on back.

“A nice hotel and clean. Room was very clean and spacious. Would not recommend to anyone with back problem. Bed is much too soft.”

Jun 25, 2009 by Sissy from Oroville,CA
Overall Rating: 10

• Clean, comfortable, private.

“Wonderful, romantic getaway. Comfy bed!”

Jun 24, 2009 by Taylor from Oakton,VA
Overall Rating: 7

• Parking.

“Tub did not drain. Called maintenance and they immediately responded and fixed the problem.”

Jun 11, 2009 by Rob from Temple City,CA
Overall Rating: 10

• Most comfortable beds and housekeeping is excellent. Restaurant is great!
• Nickel and dimes. Everything has a price at the hotel, including parking.

“The Marriott hotel was clean, neat, service was excellent, and the bedding was to die for. My room was cleaned daily and housekeeping even took it upon themselves to organize my toiletries (which were sprawled all over the sink). The service was beyond expectations, the concierge service was very helpful, and the in-house restaurant was great (try the breakfast)! Parking was $12 a day, internet was $10 a day, computer use in the business center was $0.99 a minute. It made things especially cumbersome (and expensive) for an ultra-light traveler without a laptop like myself.”

Jun 9, 2009 by from Plainfield,IL
Overall Rating: 10

• Very comfortable hotel.
• Elevators were down in the morning.

“Short drive from Philadelphia, very clean and reasonably priced hotel. Shula's restaurant in the lobby with an excellent menu. Was a great experience.”

Jun 3, 2009 by Dave from Franklin,PA
Overall Rating: 8

• Rooms were nice and comfortable.

“Hotel was nice but and the room rate through Priceline was good but I was a little surprised that after the were committed we were charged and additional $24 to park.”

Jun 2, 2009 by Dave from Millersville,MD
Overall Rating: 8

• Very clean rooms.
• Room layout awkward, shouldn't have to pay for parking.

“Overall not a bad stay. Short overnight for a morning wedding nearby, hotel was clean and bed was comfortable. Arrived just after the restaurant had closed. Paid almost as much for parking as in hotels downtown-- pretty unreasonable for that area.”

May 9, 2009 by Steve from Hermitage,PA
Overall Rating: 9

• Quiet room, sitting area.
• Very busy.

“We were very pleased with the quality of the room, especially when the price was so reasonable. The room we were given was quiet and far removed from all the busyness downstairs.”

Apr 30, 2009 by Ellen from Sharon,MA
Overall Rating: 10

• Clean and comfortable.
• Extra cost for parking.

“Great location for our needs.”

Apr 11, 2009 by Bud from Atlantic Beach,NY
Overall Rating: 9

• Best mattress and bedding (comforters etc) experienced in 20 years of travel.
• Tiny, under-equipped business center - way too small for a business-oriented hotel.

“Staff extremely attentive and friendly and the housekeeping department did not miss anything - very well done across the board. Shula's grill (downstairs) very pricey for the offerings, however. Not a good value.”

Mar 25, 2009 by Robin from Kingston,NY
Overall Rating: 4

• Parking fee
  of $36 for 3 day stay!

“I will never stay in this hotel again, parking fee for an out door park your own vehicle is unacceptable.”

Mar 8, 2009 by Aaron from New York,NY
Overall Rating: 10

• Convenient location and beautiful rooms.

“This was a great hotel! The rooms were very nice and the breakfast was terrific.”

Feb 22, 2009 by Theresa from Williamstown,NJ
Overall Rating: 9

• I loved the comfortable beds, the cleanliness of the rooms and the air quality.
• The pool area was not clean.

“The beds here are incredible. Very clean and comfortable. I stayed three days and 2 of them I spent in bed relaxing. The air quality was something I have never experienced at any hotel. I have sinus, allergy problems but not here. I usually cannot sleep well at a hotel with forced air. I usually end up most nights in the lobby because I have trouble breathing, but not here- I slept through the nite like baby. The pool area however was not so clean.”

Nov 27, 2008 by Richard from Pittsburgh,PA
Overall Rating: 8

• I had an excellent breakfast in the dining room.
• The chair in my room was unexceptably uncomfortable.

“This was a very well maintained property, but needs to be updated. The chairs in my room and the lobby are unexceptable, very uncomfortable. Very well located hotel. I had an excellent breakfast in the dining room. The rooms have inadequate lighting. Very hard to read a newspaper. On the whole I would give it a passing grade.”

Oct 9, 2008 by Perry
Overall Rating: 10

• Everything.
• Nothing.

“Great rooms with flat screen TV, modern hotel , Shulas has good food, great place to stay.”

Oct 6, 2008 by Steve
Overall Rating: 9

• Clean and convenient.
• Goofy crowded parking lot.

“Great for a business conference. Convenient to Philly or Route 202 corridor businesses.”

Sep 3, 2008 by John from Worcester, MA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• No one aspect stands out, but overall just very good value.
• Had to change elevators going from room to parking garage. A minor inconvenience.

“The room was clean and comfortable. Hotel seemed to have a lot of amenities (pool, gym, restaurant, etc.), but we didn't utilize any of them. Went into the bar one night, but it was extremely loud for having just a moderate number of patrons - tile floors and lots of glass kept the sound waves bouncing around. We inadvertently left the do not disturb tag on our door until mid afternoon and when we came back late that night, the room had not been made up. Our own fault, I guess.”

Aug 28, 2008 by Marquita from Mitchellville, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• I especially enjoyed my room.
• Did not like that I was charged for parking/gate was open at all times.

“Hotel rooms are beautiful; staff is great, allowed me to check in early and gave me a choice in type bed. Prepare to pay for parking in addition to cost of hotel.”

Aug 28, 2008 by Joe from Wood-Ridge, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[9]

• Very clean and well-kept.
• Rooms were a little small but fine for 2 people.

“Overall this is a great hotel. The location not far from Philadelphia or the King of Prussia mall and it is close to other shopping centers movie theaters and restaurants. Every room has a flat panel TV and comfortable beds. The beds have 2 different types of pillows, down (which were way too soft for me) and euro (which were firmer but way too big to sleep on). Luckily I brought my own pillow so I was able to sleep well. Everything in the room and the hotel was very classy. They even offer complimentary water bottles in the convenience store. I did not use the couch that folded out into a bed, but I can't imagine there would be much space in the room to breath with both that and the bed. For this reason I would not recommend this hotel for families of more than 3, but if you are looking for a more affordable place to stay in Philly but don't want to sacrifice proximity and comfort, the Marriot Philadelphia West is a good. You should be aware, though that there is only free WiFi in the lobby. It is wired and charged for in the rooms and as with most hotels close to cities, you have to pay for parking ($12 a night to self-park).”

Aug 16, 2008 by Doris from Newark, DE
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[9]

• Excellent hours for restaurant and bathroom was immaculate.
• Parking is expensive.

“Really liked the room is was quiet, TV was enormous, easier for older people to view. Linen smelled clean and fresh. The bathroom was well kept and very clean smelling.”

Aug 5, 2008 by Matthew from Ithaca, NY
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[8]

• Overall, attractive entryway and descent location.
• Hidden charges. Parking fee for suburb hotel and no free internet nor WiFi.

“A fine hotel, but overpriced for product. I could have stayed in Center City Philadelphia. In the suburbs I expected a few amenities not offered in town like internet and free parking. Also, bathroom could have spared a few updates.”

Jul 29, 2008 by Adam from Greensburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Clean room.
• $12 a night parking charge.

“Overall, the hotel was very nice and clean. The staff was friendly very helpful.”

Jul 28, 2008 by Doris from Newark, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Liked location of room and it had two windows.
• Parking is too expensive.

“Restaurant was excellent, great service and food choices were different enough to please everyone. It was quiet and the hallways had a pleasant odor as well as the room.”

Jul 27, 2008 by Gary from State College, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[10] • Location:[7]

• Great staff. Small but nice rooms.
• Charge for parking is ridiculous in this location.

“Nice hotel. Great staff but the parking fee is nickel and dime stuff.”

Jul 23, 2008 by Margaret from Cupertino, CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Wait staff in the restaurant was terrific and extremely accommodating.
• I asked for toothpaste, waited 30 minutes and left. Toothpaste still not there when I returned.

“Nice hotel, nice restaurant. Missed the minibar!”

Jul 23, 2008 by Joe from Wood-Ridge, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Classy, clean rooms with flat screen TVs.
• Rooms a bit small, but it wasn't much of an issue for us.

“You can tell this is a well kept classy hotel as soon as you walk in. The front desk staff was very friendly and helpful. The rooms were in very good condition and looked great. The bathrooms were very clean. There are nice-sized flat screen TVs in the rooms. The rooms are on the smaller side, so families or anyone with more than 2 people should definitely consider a suit if they are staying here. The location was a great mid-point between Philly and other attractions like Valley Forge and the King of Prussia Mall. All-in-all, staying at this hotel was a great experience and was everything I have come to expect from a Marriot.”

Jul 16, 2008 by Rick from Warners, NY
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Up dated.
• Paying for parking.

“Clean, organized, friendly and felt very homey.”

Jun 16, 2008 by Kevin from Fort Collins, CO
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Nice lobby.
• Small room, extra for internet.

“I think Marriott's are overpriced. It was nice but not spectacular. No small fridge in the room, internet is $10 a day. Nothing special, seems like an older building. Location is ok, nothing special. Nothing is free, no snacks, coffee or breakfast. I would much rather stay at Hampton Inn, just as nice and comfortable, with free breakfast and less money.”

Jun 9, 2008 by Mark from Red Hook, NY
Overall Rating: 5
Cleanliness:[7] • Staff:[7] • Location:[5]

• Polite staff.
• Small room.

“Had some trouble checking in. The room was very small, the TV was at an odd angle to watch it from bed, we were told there was a fridge and there wasn't, and only 1 creamer for 2-3 cups of coffee. The room service prices were prohibitively expensive, ($6 plus gratuity for a baked potato, $35 for steak and eggs). They also charged $12 to park your car for the night. The room and bath were clean and they did have a nice comforter on the bed.”

Feb 3, 2008 by Craig from Birmingham, AL
Overall Rating: 6
Cleanliness:[3] • Staff:[7] • Location:[8]

• Attractive and functional hotel and room.
• Room had obvious water damage and smell. Poor repair done on ceiling.

“The hotel overall was convenient, attractive and offered all the basic amenities. I would stay there again if I could get a room that did not smell like dry rot.”

Nov 6, 2007 by Jimmy from Old Tappan, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Location.
• Excessive amenity charges.

“One major complaint I had was that the hotel charged for certain basic amenities such as use of the business center. Also, there is no outdoor parking lot, so it was rather inconvenient to have to park in the garage (which involves waiting for an access ticket) every time I had to get in the hotel.”

Sep 13, 2007 by Helen from South Jordan, UT
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Staff friendly, location great, bed comfortable.
• Did not clean room time we asked for on Sunday, could have had nicer towels.

“Exercise room great, room comfortable but would have liked a little more space. Provided fridge was great for our exercise program Thanks would stay their again.”

Jun 21, 2007 by Sheri from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean and staff was great.
• Nothing.

“The Marriott was beautiful and the rooms were clean, towels and bath products great and the restaurants were perfect. The staff was extremely friendly and accommodating.”

Dec 24, 2006 by Mary from Charleston, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Private. Valet parking staff quite attentive..
• Nothing..

“Our stay in your area was to visit with family, leaving early in the am and returning to our hotel later in the pm for a respite from the grandchildren we watched during the day. The privacy, the quite, and the comfortable beds were welcomed by us after long days. We would definitely consider staying again!”

1 of 1 people found this review helpful.

Aug 28, 2006 by Tony from Heathrow, FL
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The location.
• Security of parking garage.

“Good business travelers hotel.”

Aug 6, 2006 by Jon from San Francisco, CA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[5]

• Not too old; close to PA Turnpike.
• Breakfast restaurant was depressing/old and dirty.

“Decent in and out business hotel. No frills, but convenient location.”

1 of 1 people found this review helpful.

Apr 20, 2006 by Edward from Falmouth, MA
Overall Rating: 2
Cleanliness:[8] • Staff:[3] • Location:[9]

• Closeness to bike path.
• Poorly made bed/order of room + parking fee.

“Our room was too close to the vents from the hotel kitchen. The smells were hard to take. The hotel staff did a quick pass through the room after the first night. A $10 per night parking fee was excessive. We will not be staying with Marriott at any of their locations.”

1 of 1 people found this review helpful.

Apr 13, 2006 by Iggy from Ridgefield, CT
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Convenient location; room and staff quality.
• Parking garage

“Staff are always professional and accommodating; location is convenient to larger population areas and major access routes.”

Apr 4, 2006 by George from Altoona, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location.
• Internet access and parking fees.

“Hotel is great, staff very professional. In thus day and age charging for Internet access and for parking at a suburban property is nickel and dimming.”

1 of 1 people found this review helpful.

Apr 3, 2006 by Nikhil from Clifton Park, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location proximity.
• Nothing.

“Excellent quality hotel with nice competent staff.”

Mar 18, 2006 by Jan from Streamwood, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything!
• Nothing!

“Great hotel. Perfect location. Friendly and helpful staff. Food was excellent. Room was clean, warm and nicely decorated.”

Mar 11, 2006 by Brad from Apex, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[9]

• Good location and nice exercise facility.
• Extra charge for internet connection.

“Great hotel, watch out for extra charges like high speed internet and parking.”

Mar 3, 2006 by Sue from Phoenixville, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The room was beautiful and we had a good window view.
• No hot coffee in lobby early AM.

“When I booked the room I knew I would like the Marriott. I never had a bad stay at a Marriott. Thank you very much.”

Mar 2, 2006 by Gayle from Salem, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Front desk staff was very friendly and helpful.
• N/A

“Upon arrival we were treated with warmth and friendliness. From the valet to the front desk we had a great experience. Very nice people, beautiful room, great ambiance.”