User Reviews for Courtyard by Marriott Wilmington Downtown

Research User Reviews for Courtyard by Marriott Wilmington Downtown (21-26 of 26)

• Add Your Own Review »

Jan 16, 2006 by Matthew from Wilmington, DE
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• Location.
• Room was small and dated style wise.

“Good location, fairly clean, rooms were small and felt like it had last been decorated in the mid 80's.”

Dec 19, 2005 by Sergio from Whitehall, PA
Overall Rating: 4
Cleanliness:[4] • Staff:[5] • Location:[7]

• I liked that the hotel and room were modern.
• Bathroom smelled like someone just had used it. Room smelled like someone had just smoked in it.

“I was most unhappy with the service of the staff at this hotel. The hotel itself met my expectations. However, the garage is in a separate building that you have to access from the outside. I was told that valet parking was $10/day and after I parked my own car I was still billed the $10. When I called the front desk, the person was rude and said that I either pay the $10 they charge or I have to pay the $16 the garage charges on their own. He then directed me to stop at the front desk at 7am when the manager came in. The manager waived the $10 but the experience was a hassle. In addition, the bathroom smelled like someone just used it and the room smelled like cigar smoke.”

Dec 7, 2005 by Jeffery from Washington, DC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[10]

• Very close to my business meeting.
• I had to change rooms 3 times due to hotel issues.

“I was first placed in a handicapped room which wasn't a problem, until I looked out the window and saw a view of a dirty brick wall, then I was awakened at 8 am by drilling and pounding outside the window of my new room, they were placing a new courtyard Marriott sign right outside my window, the next room was directly above the first with the same view, then finally they moved me to the 10th floor, same view, but higher up than the first, I was tired of complaining by this time so I settled for the room.”

Oct 26, 2005 by Shawfu from New Milford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The friendly staff.
• None.

“Excellent location with very clean room and friendly staff.”

Jun 2, 2005 by Christopher from Seaford, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Front desk staff very helpful and friendly
• Sometimes non-hotel people tried to use bathroom - had to be chased. Secure Door better/require key !!

“Nice hotel in a nice location. Everything went smoothly. Front desk wonderful. Beautiful lobby, nice room. I think hotel should require a room key to get inside building. Some undesirables" came in to use bathroom (as I was in lobby on way out for day). A bit unsettling - the staff chased them out but hotel guests had to witness it. Unsettling because these "undesirables" were rude and cursed, etc as they exited hotel (right infront of me!) Not pleasant ! Requiring a room key solves the problem ! Otherwise, stay was truly wonderful and pleasant.”

1 of 1 people found this review helpful.

Dec 3, 2004 by Robin W. from New York
Overall Rating: 9

“This Hotel was great. The room was big and quiet and very clean. The staff was fantastic too.”

1 of 1 people found this review helpful.