User Reviews for Sheraton Suites Wilmington

Research User Reviews for Sheraton Suites Wilmington (41-60 of 82)

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Jun 14, 2007 by Michael from Longs, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything, wonderful, delightful, etc.
• Can't, it was excellent.

“This went beyond my expectations. This hotel is right up there with the Ritz in my option.”

Jun 7, 2007 by Donna from Norwich, CT
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[10]

• The layout of the suite was excellent.
• The carpet was filthy and stained, as was the sofa.

“This hotel needs to work on their cleanliness. The carpet in the room was filthy and stained, as was the sofa. I had to put the sheet from the extra bed over the sofa before I could sit on it. Not once was the bathroom cleaned to my expectations. The pool needed work, as a light was hanging out of the pool by the electrical connections. You get free internet access at moderately priced hotels, but were expected to pay $10 a day for internet access here! (And $15 a day for parking!) Funny how those things are free in less expensive hotels!”

May 31, 2007 by Max from Laurel, MD
Overall Rating: 2
Cleanliness:[3] • Staff:[7] • Location:[5]

• The room had pleasing decoration/set up.
• No hot water, Out of control wedding party, felt unsafe.

“I can't describe the level of disappointment that such an expensive, well-rated hotel would not have hot water at all. The surrounding area felt unsafe walking back from our restaurant. The wedding party was loud, obnoxious, drunk, and a little out of control. The staff was friendly and tried to be helpful. The location is convenient.”

May 24, 2007 by Dan from Aliquippa, PA
Overall Rating: 7
Cleanliness:[10] • Staff:[10] • Location:[7]

• Suite was very comfortable.
• They charge $15 a night to park your car at hotel!

“Hotel was very nice, however, there should be some way to notify people that there is extra charge for parking, $15 a night. ”

May 17, 2007 by Catherine from Arlington, MA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[7]

• The room and bath were spacious.
• I was given a very noisy room due to the adjacent mechanical room and generators outside the window.

“From my experience, this is a much worn hotel where attention to cleanliness and customer service is spotty. There was no dinner available as the restaurant was closed the night I arrived.”

Apr 20, 2007 by Peggy from Readfield, ME
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Very spacious rooms, friendly staff, very comfortable.
• Small pool.

“This hotel was very clean, beds were comfortable, services were nice, suites were spacious and furniture was comfortable.”

Apr 12, 2007 by Donna from Somerset, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The location was convenient. Good staff-nice cocktail hour.
• Not the best of neighborhoods after dark.

“The hotel was well maintained with a great staff. The rooms were better than we had expected and I would stay there again. The lobby was well maintained as was the entire hotel. It was easy to reach all the attractions in the area. Our cleaning lady was so helpful and friendly. The front desk was a doll as was everyone else. We really like the cocktail party on Tuesday nights.”

Apr 11, 2007 by Claudine C. from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• The staff was very friendly and accommodating, the hotel itself was attractively decorated and clean.
• The pool was too cold!

“Comfortable hotel, convenient to the area's cultural attractions. The immediate area is very urban, bordering on seedy, and not much to walk to. Also not a lot of good restaurants in the area. The hotel itself is nicer than the area. The pool just needs updating!”

Apr 11, 2007 by Steve from Shaker Heights, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[6]

• The suite exceeded our expectations - large and comfortable.
• They charge for high speed internet.

“This is a great hotel, especially for the price. Easy access from the interstate, good parking, large comfortable rooms, friendly restaurant and hotel staff.”

Apr 8, 2007 by Pamela from Lewes, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[7] • Location:[10]

• The room was large, comfortable, and very nicely decorated. Very clean.
• The pluming seems to need updating. Pipes made loud noise at times.

“This hotel was very convenient to everything in the New Castle Area. Lovely room, very nice decorations, very clean. Beds were extremely comfortable. Would highly recommend if you need to be in Wilmington DE. Parking was a little high at $15.00 a night. Hotel staff were not very helpful in finding a good restaurant in the area. When in fact there were several.”

Apr 6, 2007 by Laurie from West Bloomfield, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Very friendly staff. Nice accommodations.
• NA for the price it was great!

“I thought the staff was very friendly and accommodating. The star rating was appropriate. We would definitely stay there again.”

Apr 4, 2007 by Mary from Damascus, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff is wonderful; the rooms are spacious, clean and comfortable!
• The view from the room was not the best.

“I would not hesitate to stay at this hotel again. The staff is very friendly and helpful. The rooms are very large and they have the most comfortable beds! Our stay here was fantastic!”

Mar 29, 2007 by Adam from Inwood, WV
Overall Rating: 9
Cleanliness:[6] • Staff:[8] • Location:[7]

• Suites were spacious.
• $10 charge for parking; parking spaces and garage were small.

“The hotel was easy to get to from the interstate. However, the parking garage was difficult to maneuver and cost $10.”

Mar 21, 2007 by Jeff from Sevierville, TN
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Great work space with very good room size.
• The restaurant was the only negative of my stay.

“Spectacular rooms with excellent work area and very good value. Would highly recommend.”

Mar 7, 2007 by Michael from East Providence, RI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The rooms were better than I expected and the hotel staff was very helpful regarding local eateries.
• The restaurant was over priced for the food quality. I did not like paying $15.00 per night for hotel parking when the hotel had parking on site.

“The hotel was better than I expected for the price I paid per night. I was very excited about this. My room was perfect for business travel. The front desk staff were excellent and very helpful regarding local entertainment and eateries. the hotel restaurant was over priced for the food quality. I would recommend this hotel to friends and business associates. I would stay at this hotel again. I had a pleasant stay.”

Mar 7, 2007 by Kris from Perth Amboy, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Great location. Great staff.

“Very clean hotel and room. Friendly staff.”

Mar 5, 2007 by Jennifer from Charlotte, NC
Overall Rating: 6
Cleanliness:[6] • Staff:[9] • Location:[9]

• Good staff.
• Dingy, depressing.

“Convenient with good staff but dingy depressing public areas and rooms.”

Mar 1, 2007 by Charles from Baltimore, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The hotel was very clean and orderly.
• The fee for parking should be stated up front.

“Our stay was very pleasant. My wife and I visited for her birthday. We enjoyed ourselves and the 15th floor was very quiet and serene. ”

Mar 1, 2007 by Alan from East Brunswick, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

• Easy to access and very comfortable.
• I liked it all.

“The suite is comfortable and all the facilities are available.”

Feb 21, 2007 by Greg from Douglasville, GA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Nice, spacious room.
• Still charging for Wifi while other Sheratons do not.

“Great room, but still holding onto the antiquated model of charging for Wifi. Also, parking garage spaces are marked very narrow. Hard to park cars larger than "mid-size/intermediate" if you are a renter.”

Jan 2, 2007 by Linda from Port Chester, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel was immaculate; it was comfortable and conveniently located.
• While, the main objectives were more than met for our stay one of the two exercise bikes was not tracking the exercise.

“My husband and my two nieces and I enjoyed a comfortable stay at the Sheraton suites in Wilmington, de. The room was immaculate, large and attractive. We had a bedroom that opened up into a living room and overlooked a small park. We were able to make coffee in the morning and heat up cereal for the girls. Although we did not have time for the heated pool, it looked very inviting. There was a hook up for a laptop. Finally, the hotel was conveniently located to the attractions we visited (Longwood gardens and winter thur).”

Jan 1, 2007 by Loretta from Kingsland, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Neat, clean, helpful, very nice to the customer.
• I liked every thing.

“Great place to stay for everyone. Great for business people and families. Would stay there again.”

Dec 31, 2006 by Ab from Norfolk, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Excellent room, warm robe.
• Not enough hot water.

“Except for water, all was excellent.”

Aug 31, 2006 by Karen from Johnston, RI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Easy Access from and to highway.
• Lots of construction in the area.

“Large two room suite with nice view and decent lighting.”

2 of 2 people found this review helpful.

Aug 19, 2006 by Frank from E. Windsor, NJ
Overall Rating: 6
Cleanliness:[9] • Staff:[10] • Location:[4]

• Very nice room.
• Poorly maintained pool & exercise room - no whirlpool.

“Very luxurious rooms in a very inconvenient location with a superb pool & exercise room.”

1 of 1 people found this review helpful.

Aug 17, 2006 by Don from Owings, MD
Overall Rating: 3
Cleanliness:[3] • Staff:[3] • Location:[5]

• Bellman was very nice, the bed was comfortable, and the towels were nice.
• Room not ready, terrible parking, furniture & bedspread dirty, smoke free room not smoke free, pool falling apart, full service bar had no ginger ale.

“This remodeled old hotel is not 3 star.”

1 of 1 people found this review helpful.

Aug 14, 2006 by Deborah from Raleigh, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[8]

• Very nice sized suite.
• Unable to get another night at a reasonable rate.

“Conveniently located high rise hotel near 95 and downtown business locations. Parking available below the hotel for a reasonable fee. Rooms are large, well appointed and very clean. The bed was very comfortable with quality linen. Availability of restaurants within walking distance limited.”

Aug 9, 2006 by Denise from Buffalo, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• This hotel was elegant, extravagant, clean and convenient. The staff was extremely accommodating Would return!
• There were no negatives that I can think of.

“Everything about our stay at this hotel was wonderful. It met all our expectations and more. It was elegant, extravagant and very convenient to the river front. The staff was very helpful and accommodating The parking ramp was accessible and we felt it was very safe. We would definitely return.”

1 of 1 people found this review helpful.

Aug 1, 2006 by Jessica from Cockeysville, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very spacious rooms, we were upgraded to a king suite without asking.
• Parking was not free... it was another $10

“Great hotel, within 20 minutes of downtown Philadelphia. Very clean, beds were comfortable, seemed to be redecorated recently.”

Jul 24, 2006 by Audrey from Lamont, AB CA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Spacious clean rooms comfortable beds.
• Horrendous parking lot - small & cramped.

“The suites are nicely appointed. The rooms are very spacious and kept very clean. The beds are very comfortable and linens are also good quality. Parking is awful. The underground lot is very cramped, the stalls are very narrow and difficult to get in and out. On top of that there was a $10 a day parking charge. Also the hotel has ShowTime on TV and not full cable, with no access to a guide as to what is on any of the limited channels. There is a small indoors pool, but it was not kept overly tidy over the course of the day. To use your computer, they do not have wireless, you have to have a cable to plug in. Other than the parking, overall our stay was pleasant.”

Jul 20, 2006 by Charles from St Petersburg, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[7]

• Friendly & Very clean.
• Nothing bad to say.

“Too Busy To write.”

Jul 20, 2006 by Emilie from Clarks Summit, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Great clean white crisp sheets and a separate living room area.
• The room air was fine, but the hotel itself did not seem properly air conditioned...it was hot!

“The hotel was lovely, right in the heart of Wilmington, really comfortable larger size rooms.”

Jul 6, 2006 by Ren'Ee from Vienna, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The room is spacious for family and it has refrigerate and microwave.
• Parking costs $10/night. Sleeping sofa furniture is old and filthy.

“Over all, it is worth the money. It is a decent hotel, except that we got the water overflow on the toilet.”

1 of 1 people found this review helpful.

Jul 3, 2006 by Dave from Ocean Isle Beach, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Suite was nicer than a mere room.
• Parking $10.

“My wife is seldom happy with a motel/hotel. She was very happy with this one.”

1 of 1 people found this review helpful.

Jun 10, 2006 by Jeffrey from Bear, DE
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Security- access to upper floors limited to guest's only.
• N/A

“The room was clean, spacious and well lit. The beds were outstanding. My wife could watch TV in the bedroom while I traded on line at the desk in the living room. The staff was friendly and professional. The hotel overall was excellent.”

Apr 20, 2006 by Larry from Bronx, NY
Overall Rating: 6
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was very professional ,polite & understanding.
• I didn't have hot water for three days to take a shower.

“The hotel is in the heart of the business district. It's a very beautiful hotel and the employees are more beautiful than the hotel itself. We didn't have hot water for three days and a employee named Kibby, made the stay more tolerable. I understand that these things happen but until it happens to you it's tough. I would definitely recommend this hotel to anyone, as a matter of fact I would like to stay at the same hotel for my next trip.”

1 of 1 people found this review helpful.

Jan 12, 2006 by Matthew from Wilmington, DE
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[9]

• Location.
• Dirty, windows did not open.

“Hotel is well located, rooms are a very nice size, new bedding was attractive however the rest of the furniture was cheap and dirty, and by the way did I mention the hotel was dirty!”

1 of 1 people found this review helpful.

Nov 17, 2005 by Hoyle from Washington, DC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[10]

• Almost everything.
• Nothing.

“Terrific place to stay, friendly staff, clean rooms, excellent suites, all the comforts of home. What more can you say about a fabulous hotel.”

Oct 6, 2005 by Abbe from Bethesda, MD
Overall Rating: 7
Cleanliness:[10] • Staff:[9] • Location:[3]

• The hotel was very nice and accommodating and the beds were super comfortable an the room was very clean. Exercise room adequate but pool only 3ft deep.
• Location not good unless business in downtown. front desk staff very nice but could not help with restaurant recommendations. directed to a carryout.

“Hotel is fine and clean with nice staff. Location is not good unless business in downtown Wilmington. Pool only 3.9 feet deep all the way around so sort of misleading to show it. Staff very nice but unsophisticated. We asked for a Chinese restaurant recommendation and were sent to a carry out about 5 miles away. I would expect more from a Sheraton. Lovely large rooms which easily slept our family of four.”

Aug 4, 2005 by Jamila from Somerset, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The convenience to nearby eateries and the variety of cultural activities
• I had to make the sofa bed, as opposed to having it already made. They indicated that they do not make the sofa beds, we were expected to.

“Staff was very friendly and helpful. Room was just as expected. Location was in a business district, so there were not a lot of people in the immediate area; However, very nearby, there were great eateries, several shopping centers and a multitude of cultural activities.”

Jun 16, 2005 by Alex from Raleigh, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[7]

“This hotel proves the adage: the more expensive the hotel, the more annoying extra fees they charge. You have to pay for parking, internet service, local calls, bottled water, etc.. All of these items were free at the nearby Doubletree Hotel, with a complimentary (warm) cookie for each guest at check-in to boot. And the Doubletree is half the cost! If this is Sheraton's idea of good competition, they can keep it. ”

Jun 8, 2005 by Dwight from Arlington, TX
Overall Rating: 9
Cleanliness:[7] • Staff:[8] • Location:[7]

• The room was very comfortable
• Parking was expensive and tight, Internet should be Free.

“Very comfortable. The internet should be free.”