User Reviews for Hilton Wilmington/Christiana

Research User Reviews for Hilton Wilmington/Christiana (1-20 of 74)

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Oct 1, 2009 by Robert from Napanee,Canada
Overall Rating: 10

“The hotel was clean and friendly. What more can you ask for.”

Sep 29, 2009 by Allen from Orchard Park,NY
Overall Rating: 9

• Clean and elegant appearance.
• Overpriced breakfast buffet. Waited for clean silverware.

“Rooms were clean and comfortable.”

Sep 7, 2009 by Rob from Spring Hill,FL
Overall Rating: 7

• The TV and comfortable bed. Also, the gym.
• Reception treatment.

“This was not my first stay here and I have noticed a pattern of being assigned rooms in the less likely location (like right at the elevator, facing side-view lot, or right next to the main loud parking lot). Oh, and you will not get a Microwave in your room unless you are willing to pay $10 a day and I stay weeks at a time.”

Sep 3, 2009 by John from Lebanon,NJ
Overall Rating: 10

• The price, it was a good value.
• Nothing

“Good location and a great value. Staff was pleasant.”

Aug 20, 2009 by Marie from Ridge,NY
Overall Rating: 9

• Bedroom location was terrific.
• Bathroom had no exhaust fan, and TV volume was locked too low.

“The hotel room was thumbs up, however the restaurant service was very slow. It took about half an hour for someone to take our order. Food was very good though.”

Jul 17, 2009 by George from Pittsford,NY
Overall Rating: 3

• Poor phone support for contacting hotel, front desk difficult.

“Very poor experience, requested non smoking with 2 double beds. Got to hotel, was in a king-smoking, knew nothing about my request. While at front desk listened to phone ring endlessly while staff described how they are busy and often can't attend to calls. Room was a smoke stack.”

Jul 10, 2009 by Alberto from Ridgewood,NY
Overall Rating: 10

• The Staff is very friendly.
• The Gym is too small.

“It is very comfortable. The beds are great!”

Jul 5, 2009 by Greg from Bowie,MD
Overall Rating: 10

• Super comfortable beds and extra soft towels.

“Just off of I-95 South of Philly. Many eateries and a large mall close to the hotel. Pleasant, and helpful staff. Nice size rooms with good furnishings including a mini fridge and excellent flat screen. Most important was a great night's sleep. Bonus was a low rate secured through Priceline.”

May 29, 2009 by Barbara from Waukesha,WI
Overall Rating: 10

• Comfortable and convenient.
• Dark hallways.

“This hotel is situated on lovely grounds right off I-95. The outside courtyard and swimming pool are very nice and the spacious rooms are well-appointed. The staff was friendly and attentive to our needs.”

May 23, 2009 by Duane from Towanda,PA
Overall Rating: 7

• Very well used hotel.
• Carpets need to be upgraded.

“Very nice, friendly staff and
needs new carpet.”

Mar 29, 2009 by Sally from Spotsylvania,VA
Overall Rating: 10

• Free wine.

“A good time was had by all at a very clean and comfortable hotel. I would stay here again.”

Oct 8, 2008 by Alfred
Overall Rating: 10

• The hotel was more than what expected everything was great.

“The staff and room were great would stay again.”

Oct 1, 2008 by Michael
Overall Rating: 10

• Attractive, clean, friendly staff and great value.
• Nothing.

“The Hilton provided an excellent hotel experience with great value.”

Sep 30, 2008 by John
Overall Rating: 9

• Great service from the front desk and very comfortable.

“An excellent choice for business or leisure. Right off 95. Great staff.”

Sep 21, 2008 by Maria from Annapolis, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very welcoming staff and extremely comfortable bed.
• Construction on I-95 is terrible, luckily there are alternate routes.

“Great location, very close to nearby attractions, I had a great time at Delaware Park and even got some good deals at the Christiana Mall. The hotel has an old world feeling when you walk in the door. It is obviously well taken care of. The staff I encountered were all very friendly and knowledgeable about the immediate area. I thought the breakfast buffet was way above the normal standards you would encounter at other hotels. I had a very nice and relaxing stay.”

Sep 6, 2008 by Michael from Benson, NC
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[10]

• Super convenient to highway. Nice quality hotel.
• Room across from elevator-little noisy. Staff a little aloof.

“We were very happy with the quality of the hotel.”

Sep 5, 2008 by Charles from Toledo, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet room and amenities was excellent on executive floor.
• NA.

“Hotel staff was very attentive when we complained of kids next door and upgraded our room to executive floor. Staff also gave us free treats and made sure we knew about the events and accessories available at the hotel like exercise, sauna, etc.”

Sep 2, 2008 by Nate from Garner, NC
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[7]

• Good size room; good location;.
• Desk chair was broken; AC unit needed cleaning; bed pillows were too soft.

“This hotel needs some updating. The location is good except that there are very few necessities nearby. We had to travel 7 miles to a gas station. It is a nice, quiet, out of the way hotel.”

Sep 2, 2008 by Aishah
Overall Rating: 10

• Setting, style & location.

“

”

Aug 28, 2008 by Megan from Allentown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great rooms, extremely comfortable beds!
• A little expensive, but worth it compared to other hotels in the area.

“I have stayed at this hotel several times for work and I love it! The staff is great and is always so welcoming. They also have a great bar and restaurant on property, you really don't ever have to leave the hotel. But if you do want to venture out, there are so many places to choose from. I love the swans too!”

Aug 19, 2008 by Jo A. from Manassas, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very clean and updated. Staff was very friendly.
• Nothing.

“The stay at this Hilton was very nice, comfortable and well maintained. The staff was helpful and friendly. I would definitely stay here again!”

Aug 14, 2008 by Aaron from Wilmington, DE
Overall Rating: 6
Cleanliness:[7] • Staff:[4] • Location:[10]

• Location.
• No microwave, a day wirelesses charge, very basic cable, poor food.

“Nice decor, but poor services, great if you want to crash, but not for leisure.”

Jul 30, 2008 by Scot from York, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• It was conveniently located in route to my destination.
• No issues, met my standards.

“Perfect for what I needed. Only issue was the road construction which was not the fault of the hotel.”

Jul 29, 2008 by Sarah from Volo, IL
Overall Rating: 5
Cleanliness:[6] • Staff:[4] • Location:[6]

• Clean.
• Staff could have been more friendly.

“Hotel was nice, didn't get the requested double beds and had to use a cot and the floor.”

Jun 16, 2008 by Jerry from Rocky Mount, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very friendly, responsive staff and clean hotel.

“Very friendly staff and very clean facilities. Easy access to Interstate 95.”

Jun 15, 2008 by Mike from Tunkhannock, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location and friendly staff.
• Room was a little dated.

“Very clean, with a great courtyard with pool.”

May 31, 2008 by Henrietta from Bronx, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[8]

• Hotel accommodations were clean, updated, comfortable.
• Didn't get a chance to use the hot tub or pool because it was outside.

“This hotel was very easy to locate right on Continental Drive, easy on the eyes, very comfortable beds with ample pillows and adequate and comfortable mattresses. Rooms are spacious and contain small refrigerator, microwave and coffee maker. We also had maid service.”

May 28, 2008 by Josh from Indiana, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Great for the price.
• Had an outdoor pool that was not open. Nice gym but it closed very early.

“It was a very nice hotel with a great staff. The bad points were, it had an outdoor pool that was not open. It had a exercise room that way since, but closed at 10 p.m., which is way to early for people staying at a hotel. Most hotels have them open 24 hours a day, so this were very incontinent.”

May 22, 2008 by Denise from Herndon, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Spacious rooms, nice ambience, elegant, clean, affordable.
• Limited parking.

“I would definitely recommend this hotel to my friends and family. Growing up in the Wilmington Metro area, I always admired the appearance of the hotel, and am very glad that I had a chance to experience it.”

May 22, 2008 by Charlotte from Upper Black Eddy, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• It was clean, modern and friendly. Staff were very helpful.
• Prices for children's meals were very expensive.

“We enjoyed our stay at this facility very much. We thought the Sunday Buffet was very expensive for a five year old. Other than that, we would go back again.”

May 22, 2008 by William from Flatwoods, KY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[4]

• Very clean inside the room.
• Door slammers all night on Saturday night.

“Very difficult to find. Obviously old but well maintained. Draws a "party crowd" on Saturday nights (who doesn't?).”

May 21, 2008 by Dwayne from Washington, DC
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[7]

• It was a Hilton.
• The service was horrible.

“This hotel was a big let down from the last time I stayed here. I called twice for extra towels and never got them. The breakfast buffet was under staff and they brought out food but did not but it in the serving tray. They did not even have anybody to seat you. It was the worse.”

May 20, 2008 by Sharon from College Park, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• The decor and location was terrific.
• The water hole and discoloration of the bathroom ceiling.

“The location was great and the hotel was beautiful. The only negatives were on the bathroom ceiling-leakage spot and discoloration. The carpet had a fresh stain- I guess they did not have enough time to clean the carpet.”

May 18, 2008 by Rebecca from Cornwall, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[9]

• Good food.
• Smoke smell.

“Hotel is very nice however I had to stay in a smoking room due to occupancy of hotel. Smoke smelled very strong in the room.”

May 7, 2008 by Roland from Hamden, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Great.
• Nothing.

“We really enjoyed the experience at this great hotel.”

May 7, 2008 by Dar from Nottingham, PA
Overall Rating: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

• Cleanliness of room and friendliness of staff.
• Pool was closed and getting daily laps in is important.

“Very good experience, will consider this for an upcoming wedding activities.”

May 7, 2008 by Cindy from Southwest Ranches, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean and quiet.

“Excellent, would definitely recommend it.”

May 1, 2008 by Patti from Germantown, MD
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Room was large and comfortable, overlooked garden.
• Loud music from banquet hall.

“I stayed at this hotel while visiting my daughter who is a student at University of Delaware. The hotel was just a few minutes from the campus and very convenient to shopping and food. The front desk person I've was very helpful providing me with printed directions and tips on where to find things. I will add this hotel to my list of places to stay.”

Apr 29, 2008 by Tina from Stratham, NH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Marvelous pond with resident swans.
• Nothing,

“There was a prom party and a wedding also booked at the hotel. The Reservation clerk made sure (without my asking) that I was located away from both parties. The hotel has a small pond which has a resident pair of glorious, magnificent swans. Nightly at 5:30 there is a feeding the swans ritual - it was done beautifully and fun for both adults and kids. Restaurant was excellent - service excellent.”

Apr 23, 2008 by Cindy from Southwest Ranches, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The bed was very comfortable.

“I really liked this hotel and will come back again.”

Apr 22, 2008 by Lil from Baltimore, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The pillows and bedding. Would have liked the bed a lot more if it was a King. I called and requested a king and they said no problem. Didn't get one.
• Bathroom too small. Makeup mirror did not work. Lamp was burned out.

“Location convenient to everything. Rooms kind of small, especially bathroom. Had to ask to have our room changed. The first room was very noisy because of a huge air conditioning system under the window. Pillows and bedding very nice, just wish we would have gotten the king size bed that we requested.”

Apr 10, 2008 by Charleen from Chesapeake, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[7] • Location:[10]

• Location and quality.
• Front desk staff was not friendly.

“We have stayed at this hotel twice. We love this hotel and will always book it for our trips to Delaware, approximately 4 times per year.”

Mar 6, 2008 by Sherifa from Richmond, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was gorgeous and luxurious for the price.
• Nothing.

“The hotel was fabulous. I can't believe I got a room there for such a affordable price.”

Jan 16, 2008 by Joe from Smyrna, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.

“Good reputation with a great location & price. Hotel & room were clean, well maintained.”

Jan 6, 2008 by Thomas from Westerly, RI
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Decent size rooms, very clean. A well managed property.
• Parking area does not feel safe - no security noted.

“A great value in a nice, clean property. Located in an upscale industrial park. Close to Jimmy Buffet's "Cheeseburger in Paradise" one of our favorite casual eateries. Hilton continues to impress with quality and comfort. Location could be better but on par with the competition in the area.”

Dec 4, 2007 by Rosemary from Old Lyme, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The bedding was luxurious.
• The hotel was too close to the highway.

“We had a terrific stay at this hotel. The room was large and well-supplied, the bed and bedding were luxurious. We thoroughly enjoyed our stay.”

Nov 21, 2007 by Paula from Waldwick, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[7]

• Convenient to highways, clean.
• Nothing.

“Clean enough, comfy beds, responsive staff, and convenient location. We'll be going back, for sure.”

Jul 5, 2007 by Brenda from Mitchellville, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff is very cooperative and friendly.
• Can't think of a thing.

“Lovely picturesque hotel just off major highway. Nice amenities with a staff that can not do enough for you.”

Jun 28, 2007 by Kelly from Akron, OH
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was excellent. The bed was the most comfortable I ever slept in.
• The TV station guide was hard to find.

“This hotel was excellent. Wonderful staff, very clean, just great overall.”

Mar 23, 2007 by Deb from Millsboro, DE
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• I had a pleasant stay, was close enough to my destinations.
• With small children on business trip would be nice to also have microwave in room.

“I only stayed here 2 nights on a weekend business trip with my family. Employees were pleasant and helpful. The hotel was decorated nicely and kept clean. It had snowed the night before and though someone was working on it, I think they could have done a better job removing the snow and ice as I slipped many times carrying an infant out to my car.”