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User Reviews for Wyndham Syracuse HotelResearch 250 user reviews for Wyndham Syracuse Hotel.
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Research User Reviews for Wyndham Syracuse Hotel (1-20 of 250)
Oct 22, 2009 by
Mark from Rochester,MI
“Convenient to interstate, nicely furnished, wide open common areas and slightly worn elevators.” Oct 2, 2009 by
Jim from Londonderry,NH
“The beds are way to soft. Old mattresses have been covered with soft pads making the bed like a hammock. The bedding was composed of an extremely heavy feather comforter and was way too hot to use even with the ac turned down. Speaking of AC, I programmed for 65 degrees, but the thermometer always showed 71 deg. I would never stay at this location again.” Sep 13, 2009 by
Michael from Portsmouth,NH
“At first glance everything seems nice and in order. The staff at the front desk was friendly. The lobby and bar seem nice, but my room was not clean and I did not notice right away as I arrived late at night. I did not notice the open soap and all the hairs in the bathroom until I was going to bed. This was NOT a 3 star hotel. I they got a new housekeeping staff, maybe they could get it back to 3 stars.” Aug 20, 2009 by
Paul from Ottawa,Canada
“Overall, very happy given price paid. Clean, friendly, well kept, nice rooms, etc. I would recommend hotel to others. It was the second time I've stayed there (both using Priceline I believe), and enjoyed both stays. Only complaint was that given the very humid and hot weather at the time of my stay, the bedding was very damp/humid, although AC was good - bedding was still damp though.” Aug 7, 2009 by
Connie from Horseheads,NY
“It was very nice for our overnight stay when we were attending a wedding about 20 miles east of Syracuse. Because they accepted my bid we were able to stay for a much more reasonable price than staying in Canastota or at Turning Stone without sacrificing quality.” Aug 7, 2009 by
Stacy from Dryden,MI
“Would definitely recommend. Asked staff to warm up my daughters dinner leftovers from another restaurant and they happily did it.” Jul 21, 2009 by
Sharon from Watertown,NY
“This hotel was clean, the room and bed were comfortable. Nice friendly staff. Not only shampoo in the bath but conditioner, body lotion even face cleanser and face lotion.” Jun 3, 2009 by
Ally from North Reading,MA
“For a typical nice hotel in an industrial city like Syracuse, this hotel exceeded expectations. The room was spacious and clean, the indoor pool was perfect, especially since there was a sauna alongside, and the fitness center was up to date. I liked that there was a whole non-smoking floor. Overall, a positive experience. I would stay there again.” Apr 12, 2009 by
Bonnie from Rochester,NY
“Overall very nice, staff was friendly. The only disappointing aspect was coming back to the hotel on day 2 and finding the room had not been cleaned at 1:30 in the afternoon.” Dec 20, 2008 by
Nikki from Sackets Harbor,NY
“Great for business travelers. The most comfortable hotel beds I've ever slept on. Nicely decorated, so pleasing to stay there. Convenient to airport.” Nov 5, 2008 by
Marthe
“The hotel room was immaculate. The staff was lovely. Not even a one drawback.” Sep 13, 2008 by
Sean from Ottawa, ON CA
“Overall a great experience, but we only stayed one night. I would absolutely go again.” Sep 8, 2008 by
Tom from Kingston, ON CA
“Good hotel for relaxing and taking time out - Staff was helpful when needed but not on your face. Pools were excellent, also washrooms/shower in pool area and sauna as well as whirlpool. We had a very pleasant stay and will go back there.” Sep 3, 2008 by
Gary from Holley, NY
“We were there overnight, and that was enough. We alerted the staff that the bathroom had not been cleaned, they informed us that they would take care of it immediately. When we returned later, it had not been touched. Our room clearly only received a quick swipe instead of a thorough cleaning. When a room hasn't been cleaned properly, you certainly have to wonder about when the last time it had been cleaned thoroughly. And of course we couldn't wait to get home and shower, and wash anything that had come in contact with any part of that room, and only then did we feel refreshed. We don't travel often, so I did my research and felt confident with my original decision. Needless to say we were all disappointed.” Aug 25, 2008 by
Don from Mount Laurel, NJ
“Extremely comfortable hotel with large rooms, very comfortable beds. Quiet business park location. Excellent indoor pool and health spa facilities. Attentive staff.” Aug 21, 2008 by
Don from Polk, PA
“We would go here again. Staff so very nice. Outdoor pool beautiful and the indoor pool was also nice. Rooms had everything we needed.” Aug 19, 2008 by
Jenn from Ithaca, NY
“I stayed at this hotel when attending a recent conference. The room was spacious, clean and had all the needs I would want. The pool was great!” Aug 18, 2008 by
Debbie from Ottawa, ON CA
“My husband and 1 year old daughter visited this hotel on stop through cities on our vacation. The front desk was wonderful and even gave up shopping vouchers and cookies! The room was perfect and the beds. Breakfast buffet was yummy with tons of fruit. Well worth it. More than what we expected. Thanks!” Aug 15, 2008 by
Leland from Colgate, WI
“I would recommend this hotel to all very nice and quite.” Aug 15, 2008 by
Ba from Arlington, VA
“Clean, very friendly/helpful staff. Electronic locks to outside, business center, etc did not function (should either work or be removed- gave an err of disrepair).” Aug 7, 2008 by
Steph from Markham, ON CA
“The location is convenient, room is clean, and the staff is friendly. The only thing I can complain was when I was still in Toronto, I called them to request that I would like to have two double bed in each room, but since they did not have enough staff in the front desk, I waited on the line for almost 20 minutes, otherwise, everything is perfect.” Aug 4, 2008 by
Paul from Lockport, NY
“Great hotel for business and leisure travel. Price was excellent. I travel to Syracuse and spend a minimum of 40 nights a year in local hotels.” Jul 30, 2008 by
Kris from Cazenovia, NY
“My stay in this hotel met all that I was looking for. It was a very clean, well equipped hotel. We enjoyed our stay. Thanks.” Jul 24, 2008 by
Roy from Latham, NY
“Older hotel, shows signs of wear. Friendly, helpful staff.” Jul 9, 2008 by
Carl from Lorton, VA
“The door to the room/pool didn't work. The furniture was beat up. The mattress was worse than camping on rocks.” Jul 8, 2008 by
Walter from Phoenix, MD
“I enjoyed every aspect about this hotel from check-in to buffet breakfast before we left.” Jul 3, 2008 by
Paul from Ottawa, ON CA
“Staff were friendly and helpful. The room was crowded with a king sized bed, a mesh office chair, an L-shaped desk and a large bureau (housing the CRT TV and drawers). Our room was located on a smoke free floor. Sporting facilities include water and machines. One shallow indoor pool sits adjacent to a small hot tub and through a wall of glass. The well equipped fitness centre. Just outside the pool house and in the centre of the quad, another shallow pool begged for swimmers. A four story perimeter of rooms made swimming into a spectator sport. This design also put us on an exercise program as we walked from the front desk to our room. Doubletree sits across the street from Carrier manufacturing facility and near the huge traffic circle with access to the toll Hwy 90. The hotel is really geared to a business traveler or weekend warrior. I thought it deserved just 2.5 stars.” Jun 4, 2008 by
Phil from Kingston, ON CA
“If youre looking for a great hotel, friendly staff and amazing rooms stay at the Doubletree in Syracuse New York. Close to all major shopping and great restaurants.” Jun 4, 2008 by
Emily from Morton, IL
“We only stayed one night, but the hotel completely met our needs. We enjoyed the restaurant, free use of the internet in the business center and the bed was very comfortable.” May 19, 2008 by
Scott from Oakville, ON CA
“Nice property, true 3 stars upscale.” May 18, 2008 by
Dave from Manahawkin, NJ
“The Doubletree Syracuse reminded me of another brands failed hotel, that was in the exact same location. The hallways and public areas are tired, and the rooms have general repair problems. I will not return.” May 9, 2008 by
Jim from Webster, NY
“Conveniently located off the NYS thruway. While nestled next to many of the national hotels, this hotel was head and shoulders above the rest. The hotel was beautiful. The beds had a boatload of pillows. I slept so soundly that I wished I didn't have to leave the next day. I would recommend this hotel to anyone looking for an upscale hotel at a reasonable price.” May 8, 2008 by
Donalda from Winchester, ON CA
“Great stay and high class decor and furnishings and very friendly and helpful staff.” May 4, 2008 by
Ophelia from San Jose, CA
“I liked the hotel. When we checked in there was a problem with some bug and a few big spiders in the room and the persons across the hallway, but the person on duty, was very nice and took care of the problems right away. The rest of our stay was fine, except our getting lost getting back to the hotel.” May 1, 2008 by
April P. from Eagan, MN
“Everything about it was great. I got the room I wanted and it was better then expected. I do with internet access was free as it is at many hotels I stay at.” May 1, 2008 by
Thomas from Utica, NY
“I enjoyed the hotel, but I did not like the fact that when I went into the bathroom there was a bottle of housekeeping cleaning solution on the bathroom sink. I did not have my son with me, but I was a little upset that if I had him with me he could have got the bottle and thought that it was something to drink and tried to drink some of it. When I brought the bottle to the lobby, I was thanked for returning it, but no apology that it was left in my bathroom.” Apr 27, 2008 by
Ron from Brookline, MA
“I feel like we win the lottery when we get to stay at this hotel. The staff are wonderful, helpful and they seem to love children. The rooms are updated, clean, and breakfast is delicious.” Apr 22, 2008 by
Lou from Ithaca, NY
“Would stay there again.” Apr 18, 2008 by
Samuel from Hamilton, ON CA
“Our room smelled used. A drop of blood was on one of the sheets. The pillows smelled. The sheets were not crisp as they were on past trips. The second night, we noticed the drop of blood was on the top sheet, duvet and bottom sheet. It became obvious that the sheets had not been changed from the last visitor.” Apr 17, 2008 by
Kitty from Markham, ON CA
“This hotel did not differ much from a 2 star hotel that we stayed at. The 2 star hotel offered complimentary breakfast too, where this 3 star hotel did not. The room did look new though, but the room cleaning personnel did not do too great of a job cleaning the room, it could have been more clean. There was hair all over the toilet seat cover. It was a new looking hotel, but feels about the same as a 2 star hotel in Syracuse.” Apr 16, 2008 by
George from Cape Elizabeth, ME
“One of, if not the best hotel in the Syracuse area.” Mar 31, 2008 by
Mark from Shaker Heights, OH
“The hotel common areas are aging. Decent rooms. Shower did not have hot water. Less than ultimate stay.” Mar 25, 2008 by
Patricia from Willseyville, NY
“We were greeted by very friendly people. Our floor had a musty odor to it. No one could tell us until we checked out that there was a place by the service desk to get something to drink we asked 3 different people about vending machines no one knew of any we had to end up getting ice from the ice machine and letting it melt to have something to drink. The beds were very comfy but was not impressed with the rooms at all for a 3 star hotel. There was not a frig or a mike. We went to the store just to get a pair of trunks for my husband so we could go swimming and the pool was so cold you could not even get in it this was very discouraging we were really looking forward to relaxing at the pool. We ordered food in from the rest. and it was so bad we could not even eat it. The only thing this hotel had going for it were the staff, they were very friendly. We usually stay in a 2 star when we come to syracuse and our next trip we would rather be there then at this one.” Mar 25, 2008 by
Suzanne from Hyde Park, MA
“Not really a special hotel-room was small and noisy, staff unhelpful when asked about non-working key card to open a side hotel door ("it never works in the winter"), lots and lots of groups staying there so it was quite noisy.” Mar 24, 2008 by
Valerie from Burgettstown, PA
“I had a nice stay, however, didnt sleep to well due the beds.” Mar 21, 2008 by
Marshall from Deer Isle, ME
“This is my favorite hotel in the Syracuse area, conveniently located near a Thruway exit, but far enough away to avoid noise. It offers superb staff, clean rooms, and excellent dining as well.” Mar 20, 2008 by
Bob from Rochester, NY
“When in Syracuse, stay at the Double Tree. Great cookies...fine wine...good times!” Mar 19, 2008 by
Jason from Frisco, TX
“The hotel was comfortable, clean and in a good location for us. The staff could have been more professional and I did not like that they charged a 20% service charge for room service including 15% tip and had a place on the room service receipt for tips.” Mar 19, 2008 by
Paula from San Antonio, TX
“I stayed there two night, Friday, and Sunday. The Friday night stay was perfect, Sunday the room was very disappointing.” Mar 2, 2008 by
Aaron from Lockport, NY
“Not a bad place, but not really worth the price unless you want to stay across the street from Carrier Corporation.”
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