User Reviews for Courtyard by Marriott Syracuse

Research User Reviews for Courtyard by Marriott Syracuse (1-13 of 13)

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Dec 1, 2009 by Amy from Boonville,NY
Overall Rating: 8

• Staff was great.
• Trouble with unsupervised children in the pool.

“I was staying at this hotel with a friend after shopping all day, and I just wanted to relax in the hot tub for a bit. There were many, many children running in and out of the pool unsupervised while I was there. I did speak to the front desk who tried to remedy the situation, but couldn't get the kids out of the pool. I spoke with the manager the next day and he helped to find a solution that was suitable for me. The staff was very polite and very eager to please, and the facilities were very clean and nicely decorated. Overall I would stay there again.”

Sep 6, 2009 by Victor from Bowmanville,Canada
Overall Rating: 9

• Clean, Spacious Room, Friendly Staff, Good Location,

“Great hotel for visiting Syracuse. We used it for going to the State fair and it was a 10 - 15 minute drive. Rooms we clean and spacious and the front desk were friendly and even asked in the morning how we made out at the fair.”

Aug 15, 2009 by Ann from Granby,CT
Overall Rating: 8

• The staff was very accommodating.
• My kids had to sleep on pull out sofa.

“Great location and staff was superb.”

Oct 12, 2008 by Linda
Overall Rating: 8

• Convenient to NYS Thruway.

“This was a good hotel in
a Business Park. Ruby Tuesdays was excellent and within walking distance of the hotel. Rooms were clean and staff was very helpful when asked to recommend restaurants.”

Aug 28, 2008 by Charles from Thornhill, ON CA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Liked the pool and that kids eat free for breakfast.
• NA.

“Was a great stop over for weary family on long road trip. Liked that it had a king bed with separate pullout couch for kids. Service very good at breakfast. Pool was good.”

Aug 5, 2008 by Paul from Lockport, NY
Overall Rating: 5
Cleanliness:[7] • Staff:[4] • Location:[7]

• I actually was turned off by the staff at the front desk. No real positives to share.
• Would not give me a room with two beds. They had plenty of 2 bed rooms available.

“Stayed the two previous nights at the Doubletree in East Syracuse directly next to this Marriott. The Doubletree and Marriott were both 2.5 stars but I would say my experience with the Marriott was more of a 2 star experience.”

Jun 9, 2008 by Gail from Easton, PA
Overall Rating: 8
Cleanliness:[6] • Staff:[8] • Location:[4]

• Overall, suited our needs for the weekend.
• Housekeeping.

“I spent the weekend of June 6-8 for the induction of Larry Holmes into the boxing hall of fame. I was very disappointed with housekeeping at the hotel. Towels were not replaced, our bathmat was removed and not replaced. Our hand soap was even taken out and not replaced.”

Aug 26, 2006 by Joel from Findlay, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very nice room.
• Breakfast was not offered.

“Very nice room and we would stay again if we're traveling in that direction in the future.”

Jul 18, 2006 by Marcia from Kenmore, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean and comfortable.
• Air conditioners are noisy.

“It's a Marriott and met mine and company expectations.”

Apr 14, 2006 by Ginger from Milwaukee, WI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Friendly staff. Helpful with directions.
• Room a little cramped (closet close to bed).

“I would stay here again. Great value. Clean, convenient to Syracuse airport. Staff very friendly and professional. Plenty of parking.”

1 of 1 people found this review helpful.

Feb 23, 2005 by David from Vail, AZ
Overall Rating: 7
Cleanliness:[9] • Staff:[10] • Location:[4]

• The staff was friendly & helpful, and the rooms were clean
• The heating system was not working properly.

“On the whole, the hotel was good. It did not seem to be the quality one expects with a Marriott, but for one night, there was nothing bad.”

Dec 1, 2004 by Rachmeal K. from Brooklyn
Overall Rating: 1

“The hotel was under consruction and very dusty.”

Sep 23, 2004 by Arthur L. from Rockleigh
Overall Rating: 10

“Clean, comfortable, excellent staff, very nice.”