User Reviews for Holiday Inn Hampton-Coliseum (Conf Ctr)

Research User Reviews for Holiday Inn Hampton-Coliseum (Conf Ctr) (1-20 of 82)

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Sep 9, 2008 by Dean from South Holland, IL
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Convenience to everything.
• It was spread out.

“Comfortable, convenient and safe.”

Sep 6, 2008 by Cassandra from Jackson, TN
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[7]

• The restaurant in hotel.
• Mattress exposed not bed skirt; chairs filthy throughout hotel.

“It was okay, but not one of the better holiday inns.”

Sep 6, 2008 by Yoedvin from Oak Grove, KY
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• Not a 2.5 star hotel, dirty and in very bad condition.

“Look like a cheap motel, its in very bad condition, no way I will stay again in it.”

Sep 5, 2008 by Mike from Owings, MD
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[8]

• Nothing.
• Dirty b1athroom, broken TV, dirty carpet.

“It was bad. Hotels do not have to be Five Star, however, they should not be a minus five star either. The hotel was very dirty and dingy.”

Sep 5, 2008 by Nicole from Brooklyn, NY
Overall Rating: 4
Cleanliness:[3] • Staff:[8] • Location:[8]

• The staff was friendly.
• The rooms were not as clean as expected and the hotel needed to make upgrades and renovations.

“I was disappointed in the condition of the hotel in general. The carpet needed to be changed, the furniture in the common areas were tattered and worn. Aside from the staff, the hotel was a disappointment. I would not recommend hotels.”

Sep 5, 2008 by Arata K. from Bethesda, MD
Overall Rating: 5
Cleanliness:[8] • Staff:[4] • Location:[7]

• Conveniently located from I-64.
• Room was noisy.

“The location is very convenient. Building looked old. Looks like motel style. Inside room was noisy as it facing pool and restaurant.”

Aug 31, 2008 by Earl from Sanford, NC
Overall Rating: 5
Cleanliness:[6] • Staff:[7] • Location:[7]

• Location.
• Very dated, typical old Holiday Inn with some remodeling.

“Good location, WiFi is excellent, rooms are a little dated, also public spaces.”

Aug 19, 2008 by Jim from Johns Island, SC
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Clean and spacious room.
• Surrounding area has some rough spots. No continental breakfast.

“Overall very nice hotel for the price. Clean and conveniently located.”

Aug 13, 2008 by Mark from Elkton, MD
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[8]

• Continental breakfast was not available. Only breakfast was from a weak restaurant buffet.
• Lack of continental breakfast. No free coffee in the morning.

“Nice for the money during the summer. Close to interstate. Lack of Continental breakfast was an issue for the price. No free coffee in the mornings. Other hotels provide more. Nice indoor and outdoor pool, safe, well lit parking lot, recently renovated. Overall a nice experience. If you want to tour around the Tidewater/Williamsburg Area this hotel may save you some money without sacrificing all amenities.”

Jul 31, 2008 by Darwin from Gettysburg, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Clean, safe and convenient to surrounding locations.
• In the restaurant the service was slow and the food sat-out too long and dried out on the evening buffet.

“Overall the hotel met most of our expectations, the room was clean and comfortable. The staff was responsive and professional. We would not hesitate to stay there again and would recommend it to others.”

Jul 20, 2008 by Lisa from Tobyhanna, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[5] • Location:[9]

• The outdoor pool was good.
• Housekeeping was not that good.

“There was a problem with the light and telephone and which leads me to believe that they do not really check the rooms to see if everything works properly.”

Jul 9, 2008 by Michael from Charlotte, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[1]

• Nothing.
• There promptness to serve and comfort the guest was poor as well as customer service.

“There customer service was very poor, I was put in a smoking room with a child that has asthma and breathing problems. They were not compassion nor did they offer any type of solution to the problem. They never called to check and see if everything is alright.”

Jun 28, 2008 by Charles from Seboeis Plt, ME
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Everything!
• Nothing.

“This was the best hotel experience I have ever had. The room would have been great even at twice the price.”

Jun 4, 2008 by N.J. from Wilmington, NC
Overall Rating: 7
Cleanliness:[4] • Staff:[8] • Location:[5]

• Great pool, nice conference facilities.
• Overall cleanliness (outside of rooms) was not the greatest. Hotel badly needs overall room/communal space remodeling.

“Overall, we liked it because our kids liked the pool and communal spaces quite a bit. However, I think this needs to be a 2 star hotel, not a 2.5 star. Rooms were fine and clean, thankfully, but the hotel is about 10 years behind a common spaces and room overhaul. Ok location for convenience but can be noisy since it is near the interstate. Thanks.”

May 23, 2008 by John from Wilson, NC
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[6]

• Location.
• Filthy carpet in lobby, peeling wallpaper, old hotel.

“Great hotel if you like filthy carpet, peeling wallpaper. Also, if you like a dark parking lot and are looking to get murdered.”

May 23, 2008 by Brenda from Wicomico Church, VA
Overall Rating: 4
Cleanliness:[8] • Staff:[5] • Location:[6]

• The room was quiet and the hotel was nice looking.
• 1 of our beds was caved in the middle, breakfast buffet was awful/rubbery and cold.

“We would not stay in this hotel again. We only went because the Square Dance convention was there.”

May 9, 2008 by Terri from Killeen, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[6] • Location:[7]

• Indoor pool and 24hr gym.
• Some of the older rooms were substandard.

“The hotel is nice in appearance and the staff for the most part is friendly. They have older rooms and never rooms. The never rooms are nice but the older rooms in building one need renovating. The was a moderate size gap in the door frame and the bathtub looked dirty.”

May 7, 2008 by Meriam from Charlotte, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Hotel was in an excellent location to mall and restaurants.
• Needed a few repairs and few clean up areas.

“The hotel was in an excellent location, I enjoyed my stay. Comfortable bedding and room.”

Apr 26, 2008 by Jeffrey from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Free Parking. Spacious rooms and has all the amenities you would want and expect from a Holiday Inn.
• I have nothing bad to say about this place. Favorite hotel in Hampton Roads.

“I love this Hotel. Definitely stay here if you plan to be in the Hampton Roads Area, you would not be disappointed. Has an indoor and outdoor pool. Free High speed internet for business travelers as well as a business center. Close to malls and the Hampton Coliseum.”

Apr 23, 2008 by Diane from Mckinleyville, CA
Overall Rating: 9
Cleanliness:[7] • Staff:[10] • Location:[9]

• Great spaces, central location.
• Clean enough, but could have been better overall.

“Better than I expected from the reviews I had read. Comfortable bed, nice spaces.”

Apr 8, 2008 by Linda from Roanoke, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[10]

• Lobby beauty; indoor poor set-up; spacious wt room.
• Non functioning light bulb on credenza; room too dim.

“Quality was better, room had nicer amenities.”

Mar 25, 2008 by Gerry from Baltimore, MD
Overall Rating: 6
Cleanliness:[7] • Staff:[5] • Location:[8]

• Location was very convenient to Interstate highway.
• They tried to foist a "telecommunications fee" on me which was not in the internet write-ups.

“The room was ho-hum, but clean and everything worked properly. The indoor pool looked nice, but I didn't use it.”

Mar 24, 2008 by Bill from Urbana, OH
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness.
• No continental breakfast.

“This is the cream of the crop as far as Holiday Inns go.”

Jan 29, 2008 by Teresa from Chantilly, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Upon request they changed our accommodations to a king size bed.
• No continental breakfast.

“Check in/out was very easy. We were amazed at the amenities: easy access to indoor pool, restaurant, and bar; in room coffee maker with good coffee.”

Nov 29, 2007 by Teresa from Alexandria, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[9]

• Good location.
• The overall layout of the property. Was told that my room was in building 3, but was not told that I building 2 would put me closer to my room.

“Overall rating would be a "7". My tub was a bit rusted around the mat area. I did see baby bugs in the bathroom which lead me to believe that there could be bigger bugs in the hotel. Fitted sheet did not fit the mattress. Bathroom tile on floor very slippery (wouldn't recommend for elderly people).”

Nov 24, 2007 by Pat from Paradise, CA
Overall Rating: 1
Cleanliness:[1] • Staff:[4] • Location:[6]

• Some of the staff did try to help.
• It was filthy with large roaches crawling the walls.

“Every single area including the lobby and rooms were filthy. The pink lobby furniture was black with grease. All the carpets were worn and dirty. We tried 4 rooms and gave up. The first room had 2 inch long roaches. 2nd the shower was grey/black with dirt and stank like body order and stale cigarettes. 3rd had a broken bed with garbage under it. 4th was ok with no working phone. Coffee grounds in my coffee. Egg shells in my omelets.”

Nov 24, 2007 by Pierre from Hampton, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Size of room.
• AC/heating unit was ugly and old in the room.

“Overall, I enjoyed the size and business, fitness center and dining areas. My wife enjoyed her stay as well.”

Nov 18, 2007 by Julius from N. Plainfield, NJ
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[8]

• Staff was friendly.
• The rooms not in the main building.

“The main building/ lobby looked good I never saw a room in that building. The room I was sent to was in a remote building. It was set up like a motel, a door to the parking lot and the big heater/air conditioning unit under the window. It was like you were sleeping in the parking lot. We were next to the interstate so I had road noise all night. The draw to the desk was missing. The beds were old. They put a new top in the bathroom but the mold and the dirt in the corners made the new items easy to be overlooked. I have had better rooms at the Red Roof Inn for much less.”

Nov 14, 2007 by James from Wendell, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[7] •

• Good location (near interstate & restaurants).
• Had difficulty with key to room. Took 20 minutes to resolve.

“Older hotel in central location. Shows its age. Walk to restaurants. Edge of downtown Hampton. Overall, nothing impressive, just ok.”

Aug 30, 2007 by Marie from Kinston, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very comfortable and was in a central location for us.
• It was a little on the noisy side in the parking lots until about 1:00 in the morning.

“Overall it was a nice place to stay, clean rooms, good staff and conveniently located.”

Aug 27, 2007 by Louise from Fuquay Varina, NC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very attractive surroundings, Friendly atmosphere from staff.
• Indoor pool in middle of lobby near restaurant.

“I would recommend this hotel to my friends and business partners! It exceeded my expectations terrific getaway.”

Jul 31, 2007 by Taylor from Bristol, TN
Overall Rating: 1
Cleanliness:[1] • Staff:[1] • Location:[5]

• Nothing.
• No handicapped facilities, was told by manager that they were not required to have handicapped facilities.

“I complained to the manager on duty about no handicapped access to the pool, spa, or sauna and was told that since they had an outdoor pool (which was closed for repairs), they were not required by law to have the indoor pool handicapped accessible. He told me this as I sat in my wheelchair next to a plate of food dumped over on the floor in the lobby. While in line to check in, 3 different parties cut in front of me, I can only assume that wheelchairs are invisible, and when I complained to the clerk, I was told that we cannot be responsible for other people's actions.”

Jul 31, 2007 by Larry from Columbus, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[9]

• Amenities.
• Uncomfortable beds.

“This hotel definitely shows its age in many areas but was clean and fairly well up kept. They definitely need to invest in new mattresses-ours sagged in the middle and made for an uncomfortable nights sleep. The pools were attractive and inviting. Although we didn't eat here, the restaurant was quite busy and looked nice. It was a little tricky to get out of the parking lot upon leaving. It wasn't my favorite place but it also wasn't nearly as bad as some reviews I've read.”

Jul 30, 2007 by Kelly from Glen Allen, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[6]

• Breakfast buffet was great!
• Right next to highway-noisy at outdoor pool.

“Reasonable place to stay-easy to find. Great breakfast buffet with extensive choices, nice indoor and outdoor pools.”

Jul 30, 2007 by A.J. from Bronx, NY
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Staff was friendly and helpful.
• Price of room service is misleading on the menu.

“Nice hotel. Indoor and outdoor pools are great. The bar is a plus especially during happy hour. I would recommend this to a friend.”

Jul 28, 2007 by Mike from Vienna, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[4] • Location:[10]

• It was near where I needed to be.
• Run down and smelled of mold and mildew.

“Walked into the room and it smelled like someone had just gone to the bathroom in it. Evidently the plumbing is not the best. Not a nice hotel.”

Jul 27, 2007 by Ronald from Metairie, LA
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location.
• Change machine did not work; large gap in front door; bedding old &torn.

“Something bites my friend when she sat on the bed. She was also told to drive 1 mile to get change for laundry machines.”

Jul 25, 2007 by Joan T. from Wheaton, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[5] • Location:[8]

• Location.
• The room smelled like smoke, 1-2" of dust around perimeter of room, bathroom corners dirty, spots on carpet.

“Outside the hotel where the reg. desk was looked like a Holiday Inn, nice and clean but when you get to our room around the back area, 1st the door was dirty, the room smelled Smokey, a roll away bed was just thrown in the room and not set up (we had to move furniture around to fit the bed in), the entire room had 1-2" of dust around the whole perimeter and worst behind the furniture, corners of bathroom was disgusting too. This room was a big disappointment. Definitely not Holiday Inn quality I am used to. I spoke to the manager twice and I guest it went in one ear and came out the other since he assured me he would have the stuff I mentioned above taking care of and it wasn't. Oh well the beds were comfortable.”

Jul 19, 2007 by Mark. from Hedgesville, WV
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very spacious.
• Need map and compass to find your way through the winding corridors.

“Comfortable bed. Excellent wireless connection. Restaurant food was unusually good. Very highly recommended for the business traveler.”

Jul 15, 2007 by Will from Sound Beach, NY
Overall Rating: 5
Cleanliness:[6] • Staff:[6] • Location:[4]

• Parking lot access to the room.
• Mattress was falling apart, toilet was loose from floor, caulk on bath tub peeling.

“The better breakfast promise did not make it to the employee level. The restaurant staff seemed disinterested, the milk cartons they put out were expired, the French toast was hard, and the eggs looked like a party dish. Not impressed.”

Jul 10, 2007 by Sherry from Jackson, MI
Overall Rating: 1
Cleanliness:[3] • Staff:[2] • Location:[4]

• We were on the 1st floor.
• Attracts a loud crowd. Poor maintenance. I have a list.

“I would not recommend this hotel. The staff will not turn away guests that cause trouble. Maintenance was poor, many details were lacking or broken. The crowd at the pool was so loud and scary that I did not dare take my 8-year old to the pool.”

Jun 29, 2007 by Jim from Forest, VA
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[7]

• Chicken wings were great.
• Room was filthy; shower curtain had mold experiments going on.

“Will not go there again.”

Jun 25, 2007 by Klebert F. from Folcroft, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Needs many updates.

“Clean and decent, but in great need of updates like new carpet, fix amenities (hot tub), cleaner facilities (pool) etc. Not bad for a quick stay. Not recommended for more exigent costumer.”

Jun 23, 2007 by Meredith from Virginia Beach, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• It was convenient for my conference.
• It wasn't in the nicest area.

“Good for a business trip. Wouldn't have picked it for a vacation.”

Jun 23, 2007 by Kathie from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very friendly. Took care of any problems immediately.
• Some non-registered guests were at the pool and very rough play was going on...

“We had a problem with rough play at the indoor pool. Considering there is a conference center connected, it is hard to keep people who are not guests of the hotel out of the area. However, I notified the front desk and they immediately called security. The problem was taken care of right away. The hotel is very nice and I would highly recommend it. We had a couple of very minor problems with our room which were taken care of immediately. It was very comfortable.”

Jun 22, 2007 by Paul from Buffalo, NY
Overall Rating: 9
Cleanliness:[7] • Staff:[9] • Location:[8]

• Convenient location, nice rooms.
• Could be kept cleaner.

“Friendly staff but rooms could be cleaner. Good restaurant for an economical breakfast buffet. I would have to pay regular rate. Did not stay extra day.”

Jun 22, 2007 by Nikki from Indianpolis, IN
Overall Rating: 4
Cleanliness:[5] • Staff:[6] • Location:[5]

• It was close to the embassy suites where my family was staying.
• It was not even close to a three star hotel. Ive traveled the world, and that was a 2.5 star tops.

“The hotel was not worth what I paid for it. The room was small, and the bathroom was okay on the cleanliness scale. This hotel is not even close to being a 3 star hotel. I gave it a 2.5 star rating and that was being extremely generous. The hotel staff was very cordial and willing to help. Be warned that there is no regular van service, and you have to set up transportation 24 hours in advance, and they may or may not have someone to take you to the airport. Also, the hotel doesn't have hypoallergenic pillows and bed spreads. I wouldn't recommend it for a stay longer than a day or two. I would also recommend that you book your reservations directly through the hotel, so that if you change your mind then you will get your money back. Good luck, fellow travelers.”

Jun 21, 2007 by Sharon from Lynchburg, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Best shower that my husband has had in a hotel, ever.
• The mattress was a little bit too firm.

“The hotel is located near major attractions in Hampton, and is easily accessible from the highway. The staff was very friendly, even as we checked in during the wee hours of the morning. The room was larger than I had anticipated, and showed only minor wear. The bathroom was nicely decorated and stocked with bath and body works products. Breakfast was great (room service) as was the shower experience. We also had access to the executive lounge, which was well stocked with pastries and beverages. The only note would be that the hotel is comprised of several buildings, so I cannot assume that all are equally appointed. We would definitely stay there again.”

Jun 20, 2007 by Xw from Bethesda, MD
Overall Rating: 6
Cleanliness:[6] • Location:[6]

• Free wi-fi.
• Lobby location hard to find.

“Average facility, it's good to have free wi-fi. Hard to find the lobby.”

Jun 19, 2007 by Neil from Eastham, MA
Overall Rating: 7
Cleanliness:[8] • Staff:[10] • Location:[9]

• Great staff that was all very helpful and friendly.
• Room was weird, no outside windows; the window looked down on the breakfast area in the atrium.

“The staff was very friendly and helpful, the room cleans (though more than one times the disposable coffee filter/holder was left in the little coffee machine) and the bed was very comfortable. Some of the rooms (the one I was in being one of them) only have a window looking out on the bizarre atrium, where you have a view of the indoor pool (not a bad view) or the breakfast area (totally weird view) instead of a window looking outside. I like windows that look outside. I spent very little time in the room, so it did not bother me much, but it was a strange thing for a three-star hotel to have. Place was average.”