User Reviews for Point Plaza Suites and Conference Hotel

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Jun 23, 2007 by Rachel from Spokane, WA
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[2]

• Kids eat free.
• Not a friendly hotel, indoor pool not attractive, no elevator where we stayed.

“If you can get this hotel for less than 60 dollars a night and you're just looking for a place to sleep this should be fine. However, it is not a three star hotel, and even 2.5 is a bit high. No free breakfast, no nightly cookies, not really near anything we wanted to see (not near Jamestown, Yorktown, or Williamsburg. Took us nearly an hour to drive to Virginia beach).”

May 30, 2007 by David from Havertown, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[9]

• Staff.
• Beds.

“It's best considered moderate, not "upscale," but the staff was truly excellent. Beds weren't great, though.”

May 29, 2007 by Daniel from Gahanna, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Very friendly staff. Room was clean and nicely appointed.
• Restaurant was well below average food quality and service.

“Very pleasant and helpful staff. Room was nice, but not luxury-quality. This is a nice middle of the road business-class hotel. Restaurant was below average food and service quality.”

Apr 9, 2007 by Winnie from Fayetteville, NC
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[8]

• Excellent staff. Everyone very friendly - great for families!
• Older but very clean.

“You won't find a better staff. Very clean hotel with free DVD Rentals, pool toys and boards games for the kids. Great family hotel especially if you are on a budget. Great location. Hotel is older but very well maintained.”

Apr 5, 2007 by Carmen from Stone Mountain, GA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very friendly staff.
• Star level did not reflect in facility.

“Very nice, moderate hotel. Great location. Great staff!”

Apr 4, 2007 by Kenya from Charlottesville, VA
Overall Rating: 3
Cleanliness:[4] • Staff:[5] • Location:[1]

• There is nothing really nice to say about this place.
• Room smelled, linen dirty, toilet had stains.

“I don't understand how this place could get the rating that it received; it was in the mold of a motel 6 or hourly rate hotel. I should get a refund.”

Mar 28, 2007 by Deborah from Chocowinity, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Smiles on the workers.
• Liked everything.

“Very good hotel, for the price you can't beat it!”

Mar 22, 2007 by Jeff from Midlothian, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable rooms, near the interstate, but not on the interstate. Good value with microwave and refrigerator
• Really isn't sufficient parking.

“We had a present stay and we would recommend staying here with children.”

Mar 21, 2007 by William from Midlothian, VA
Overall Rating: 8
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location close to event.
• This is not a three star hotel.

“Clean and courteous, but not a three star hotel.”

Jan 23, 2007 by Nick from Griffin, GA
Overall Rating: 5
Cleanliness:[1] • Staff:[8] • Location:[6]

• Friendly staff.
• Carpet in my room had not been vacuumed in days, heat cycled on and off all night every few minutes.

“Old mattress, dirty carpet, bad HVAC system. Place needs some work. Nice staff is only redeeming feature.”

Jan 2, 2007 by Bj from Apple Valley, CA
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[9]

• It was close to our family, shopping and freeways.
• The furniture in the room was shabby and broken down. Wallpaper damaged in bath, toilet problems, which they basically ignored.

“It was nice and close for family reasons and we enjoyed the people who worked the desk. All in all it was good.”

Dec 27, 2006 by Nancy from Lancaster, VA
Overall Rating: 4
Cleanliness:[2] • Staff:[6] • Location:[5]

• The people were friendly and registration was quick.
• It appeared shabby and the room was tiny. The microwave didn't work.

“Although it appeared that they were attempting to make it a three star hotel, a close look revealed that the entry door had been broken in to, there was rust around the inside of the bathroom door and there were ants on the bathroom floor. The microwave didn't heat but because the sleeping arrangements were adequate, we felt no need to complain. Last month my husband used it to get a three star hotel on the same street and was sent to the omni. He said there was no comparison. That hotel was three stars!”

Dec 13, 2006 by Richard from Virginia Beach, VA
Overall Rating: 1
Cleanliness:[3] • Staff:[7] • Location:[2]

• The location was convenient to my work.
• No security, large drafts, poor door construction, no security.

“I was very disappointed-we are regular and frequent customers! Only 2 hotels in the area as 3 star-point plaza and the Marriott city center Newport news, va- pp was a 1 star motel by comparison with the Marriott. A big hip-hop party was in progress until 5am on the floor above and in the halls and repeated calls to the front desk did not produce any action- we neither slept nor kept warm- the weekend was a disaster, and when we left, we forgot a valuable luggage item, but when we called to retrieve it, we were told it did not exist, although we went directly home and couldn't have lost it anywhere enrooted. A thoroughly disappointing point plaza experience.”

Dec 9, 2006 by Paul from Richmond, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[7]

• Rooms were comfortable.
• Smoke smell throughout floor that was 1/2 non-smoking.

“Nice, but not exceptional, extended stay property. Rooms were comfortable and generally well appointed but there were several disappointments. First, and worst, was the smoke smell that permeated the floor on which I stayed. Although my room was nominally non-smoking, the rooms across the hall allowed smoking and the smell was strong. Also the sheets and pillow cases were obviously not allocated based on smoking preference as my bedding was infused with a strong odor. Layout of the hotel also was confusing and parking was limited leading me on a long circuit to my room.”

Dec 6, 2006 by Jane from Burke, VA
Overall Rating: 5
Cleanliness:[5] • Staff:[9] • Location:[3]

• The suites were pretty large.
• Poorly furnished.

“The hotel should so something about security. Somebody broke into my car and tried to steal my car. My ignition was destroyed in the process.”