User Reviews for Ramada Inn Airport and Conference Center

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Jul 1, 2009 by Anonymous
Overall Rating: 3
Cleanliness:[1] • Staff:[3] • Location:[7]

• Looks nice on the outside with lots of parking spaces.
• The inside of the building smells and customer service is poor.

“The hotel corridors smelled. The staff was not so friendly. I stayed for just a night and was very happy to leave next morning.”

Feb 21, 2008 by Karen from Rye, NY
Overall Rating: 2
Cleanliness:[2] • Staff:[4] • Location:[9]

• Location was fine. Close to a mall and shopping, Cornell University and Ithaca College.
• Needs a face lift. Walls, ceilings, bathroom were in bad shape. Hallway smelled.

“This was not a well maintained hotel. The walls and ceiling in my room were in terrible condition. The bedding was worn and shabby. The pillows were like rocks too. The location was perfect for us. Close to everything.”

Feb 17, 2008 by William from Madison, CT
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice room & bed. Nice main lobby.
• Bathroom shower tile needs replacement. Hallway walls need more upkeep. Could use elevator at other end of building.

“Nice room & bed. Nice main lobby. Nice restaurant. Nice pool. Very clean room and lobby. Very good location. Very good staff. Need elevator at other end of building.”

Feb 13, 2008 by William from Syracuse, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Close to restaurants.
• Double beds.

“It was clean but I did not like the fact that there were double beds.”

Jan 29, 2008 by Frank from Kingston, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[9]

• The bed was very comfortable and the hotel is next to the mall.
• The shower could have had more water pressure to it.

“Overall, the hotel was accommodating and convenient within the Ithaca area. I would stay there again. The hotel restaurant and lounge was very pleasant and the lobby has a nice meeting area to sit back and relax by the fireplace.”

Dec 12, 2007 by Greg from Bangor, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Convenient location
• Worn, tired, and in need of an upgrade.

“Worn out, tired appearance to rooms. Bathtub was cracked, chipped, and stained. Room poorly illuminated. Not worth the rack rates.”

Nov 28, 2007 by Sarah from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The beds were very comfortable.
• Bathroom could have been nicer.

“The Ramada exceeded my expectations. The rooms were nice and cozy. The bedroom was clean with nice linens on the beds, and nice big pillows. The bathroom could have been updated but was fine for my purposes. No refrigerator in the room. All in all a great experience!”

Sep 26, 2007 by Mike from Baldwinsville, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Location was very good.
• Back entrance did not have security key card locks.

“Hotel was fine for my needs.”

Sep 25, 2007 by Judy from Narragansett, RI
Overall Rating: 1
Cleanliness:[1] • Staff:[6] • Location:[6]

• The bed was comfortable.
• This hotel was very run down.

“Not a great hotel.”

Sep 10, 2007 by Stacy from Palmyra, NY
Overall Rating: 5
Cleanliness:[2] • Staff:[7] • Location:[3]

• It had a pool. Clerk compensated us a bit for our dirty room.
• Bathroom stocked but not cleaned. Hair & scum all around bathroom. Not go convenient.

“Lobby nice, rooms average or slightly better. We were excited about brunch buffet until we got down there & saw it. If bathroom had been clean, accommodations would have been viewed much differently.”

Dec 13, 2006 by Ellen from Amherst, NY
Overall Rating: 6
Cleanliness:[5] • Staff:[7] • Location:[7]

• It was nicely decorated for the holidays and nice fireplace.
• Rooms were run down, tub had dirt on tiles, whirlpool not working

“Hotel was somewhat rundown. Rooms need some renovation. The pool area was not up too cleanliness standards. There was no coffee provided in the lobby or rooms which would have been nice especially for business travelers. Location is somewhat removed from downtown Ithaca area. Downtown visitors would benefit from a location closer to the center of town.”

Sep 27, 2006 by Carol from Salisbury, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[10]

• Pet Friendly.
• Wallpaper worn and filthy, room was updated bed etc. but wall paper was gross.

“The hotel stay was pleasant and pet friendly. Restaurant staff was friendly and welcoming. The room had newer furniture and bed covering. Wall paper was dirty and really gave the room a dirty presence yet the bathroom was clean and also the room.”

Sep 17, 2006 by Jackie
Overall Rating: 6

• It was conveniently located near three shopping centers.
• The hotel was dreary and dark.

“The hotel is located in a convenient area. There is a shopping mall in walking distance as are an Applebee's and Friendly's. The lobby is dark and dreary as are the rooms. The staff while very friendly and helpful were understaffed. The dining room continued in this dreary, dark, ill lit decor. Also at breakfast the next morning there was a business meeting being held in a portion of the dining room. There were 20+ people and only one waitress for the whole place. There was a choice between a buffet breakfast, 1 chaffing dish of eggs, 1 breakfast meats and potatoes and one pancakes and french toast or menu service. Picture the regular hotel guests, which at that time were about 6-8 people, plus this business meeting group descending upon 1 chaffing dish of eggs! Not a pretty sight. We ordered off the menu and our breakfast was very good, so they know how to cook. They were just ill prepared to serve.”

Aug 29, 2006 by Sharon from Ottawa, ON CA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Proximity to shopping mall.
• We were only given 2 small double beds.

“This hotel is easy to find from the highway and is in a good location near a large mall and a few other strip malls. Friendly is across the street. The hotel has a business feel to it. It was very clean and updated. The only negatives were that there was rust in the sink drain (otherwise spotless) and we were only given 2 double beds which were a bit small for 2 people each. We had a nice stay here.”

May 10, 2006 by Eileen from Green Island, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Our room was impressively clean.
• Nothing.

“Our TV didn't work, we called the front desk at 1045p about the problem, the night manager, name of Gilbert, went above and beyond what we expected, by bringing a new TV to the room himself!”

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