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User Reviews for Courtyard by Marriott Annapolis

Research 97 user reviews for Courtyard by Marriott Annapolis.

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2559 Riva Road, Annapolis, MD

Research User Reviews for Courtyard by Marriott Annapolis (21-40 of 97)

Average User Rating: 8.5
User Rating Score:8.5
Cleanliness:[9.0] • Staff:[8.5] • Location:[8.5]
Based on 281 user ratings
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Feb 11, 2008 by Mike from Charlotte, NC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Easy and safe parking.
  • Price of hotel snack at front desk.

“Nice Marriot Courtyard with good location. Clean and breakfast buffet was a little pricey but all of the items were great including oatmeal if you can believe that!”

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Jan 17, 2008 by Diane from Chesapeake, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • I was with my 3 very young children. They had a crib, and sheets for the sleeper sofa. GREAT!

“The staff was extremely helpful and the hotel was perfectly clean. Many upgrades since our last stay including the shower and the BED! HIGHLY recommended!”

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Dec 26, 2007 by Mike from Chicago, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Very clean & very comfortable beds.
  • Everything was great.

“Good location, friendly staff, very comfortable beds, always enjoys our stay at this location.”

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Dec 13, 2007 by Wallace from Houston, TX
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Lobby computer/printer/internet.
  • Bed not comfortable sway back.

“Just what I needed, competitive price, comfortable lobby.”

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Oct 11, 2007 by Mike W. from Panama City Beach, FL
Overall Rating: 7 User Rating Score: 7
Cleanliness:[10] • Staff:[7] • Location:[8]

  • Great bed.
  • No hot water 2nd day I was there. I called front desk they told me to let it run which I did for 30 minutes still no hot water. They offered to move me.

“Room was great, clean, quite, bed was comfortable I slept well. Next day there was no hot water. I called the front desk and was told to let it run. I wound up taking a cold shower.”

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Oct 3, 2007 by Mike from Charlotte, NC
Overall Rating: 8 User Rating Score: 8
Cleanliness:[5] • Staff:[9] • Location:[9]

  • Cookies were nice and it was great to have true queen beds.
  • Mold in the showers, towels were worn, shower head could not be adjusted, there was no coffee in the decanters on Sunday at 8:30 am.

“Typical Marriott Courtyard. Very nice. The only disappointment was with mold growing in the corner in the showers. Easily could have been cleaned with a little bleach. Room towels were old and worn. No one was refilling the coffee decanters on Sunday morning. Rooms were spacious and queen beds were very nice.”

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Sep 16, 2007 by Terry from Hillsborough, NJ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Very clean, convenient and friendly staff.
  • Nothing. All good.

“I was very pleased with my stay. As is typical with Marriott courtyards, the hotel and rooms were clean, pleasant smelling, quiet and comfortable. I arrived late so my family didnt get to try the indoor pool and Jacuzzi but they looked clean and inviting. I will definitely stay here again when I am in the area.”

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Sep 10, 2007 by Jessica from Dallas, TX
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[7] • Location:[8]

  • Location.
  • My room smelled like smoke.

“Good lay out, nice amentias, and easy access to highway.”

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Aug 29, 2007 by Frederick from Lynbrook, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

  • Clean rooms, good service, and convenient location.
  • Breakfast should be included in room rate.

“We enjoyed our two night stay at this property. The rooms were spacious and clean with a very attentive staff. Friendly staff with a positive attitude. I do feel that the hotel should include breakfast in the room rate.”

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Jul 30, 2007 by Linda from Hagerstown, MD
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The staff really bent over backwards to do all they could to assist in any way they could.

“Courtyard by Marriott Annapolis, MD is in a beautiful location and is conveniently located near many local attractions. The staff is very friendly and helpful. The rooms are attractive, clean, and comfortable. I would highly recommend this hotel for your stay in Annapolis.”

1 of 1 people found this review helpful.
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Jul 22, 2007 by Lila from Bradenton, FL
Overall Rating: 7 User Rating Score: 7
Cleanliness:[10] • Staff:[6] • Location:[9]

  • Very clean.
  • Lock out of our room 2 nights in a row keys did not work. Very upset to have to put our stuff on dirty sidewalk to side door.

“Upset with desk as they were excused for the first key lock-out, second one was unacceptable tried to blame me. I have traveled with keys for many years. I called customer service and the rep. Was not buying the desk clerks "made-up tale" either. We were offered free breakfast-declined. This up-scale motel does not offer free anything breakfast 9.95 each for the buffet they offer. Something wrong with that picture?”

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Jul 13, 2007 by Carol from Sanford, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The rooms were wonderful and the staff was great.
  • Nothing.

“Everyone was so helpful, especially since we needed some help since my husband is disabled. They were wonderful.”

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Jul 8, 2007 by Carol from Sanford, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The beds were wonderful.
  • No carts for luggage and key didn't work very well in outside door.

“It was a pleasure staying there with the couple of things that either were not available although we were told they were and the key not working very well in the outside door to get in when I was trying to take in luggage.”

1 of 1 people found this review helpful.
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Jul 8, 2007 by Joseph from Hyde Park, MA
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

  • The location if the hotel.
  • The hotel pool was used as swim club with a lot of young children really not being supervised.

“The price was excellent for the location. But the pool being used as club and the noise in the morning from the staff gathering outside of my room #170 was very upsetting that it woke my children up daily.”

1 of 1 people found this review helpful.
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Jun 17, 2007 by Karen from Bristol, PA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

  • Convenient location, nice room.
  • Exercise room needs updated.

“Pleasant staff with nice rooms.”

1 of 1 people found this review helpful.
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May 31, 2007 by Diana from New York, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[7] • Location:[6]

  • Excellent hotel for the price and great room with balcony.
  • Breakfast not included.

“The room itself is very spacious and clean and the balcony was a nice surprise. About 5 minutes drive to downtown.”

1 of 1 people found this review helpful.
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May 29, 2007 by Arthur from Albany, NY
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Location, cleanliness, comfortable bed.
  • Expensive for room size.

“Pleasant, modest room with very nice mattress; clean and conveniently located but pricey.”

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May 24, 2007 by Brian from Greenwood, SC
Overall Rating: 4 User Rating Score: 4
Cleanliness:[7] • Staff:[4] • Location:[5]

  • Free map.
  • The bed and pillows were terrible.

“The bed was horrible and the pillows felt like trash bags full of plastic. Terrible. It all looked so inviting, but as I hopped into bed, I was very disappointed.”

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May 23, 2007 by Candace from North Chelmsford, MA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[8] • Location:[8]

  • Non smoking.
  • Screen door was broken.

“Very pleasant and responsive staff.”

1 of 1 people found this review helpful.
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May 1, 2007 by Kathy from Shorewood, WI
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

  • Wireless internet.
  • Lack of wireless internet, very inconvenient.

“Generally, just fine. Would stay there again, but as stated above, only if wireless was available.”

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Apr 25, 2007 by Sheila from Plymouth, MA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location and comfort.
  • NA

“Easy on and off the highway; close to shopping; just a few minutes from downtown Annapolis; friendly staff and very comfortable room!”

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Apr 23, 2007 by Carol from Gloucester, VA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Nice room. Friendly staff.
  • I liked the Springhill suites better.

“Good hotel. However, the Springhill suites have better rooms, pool, and free breakfast but are only a two star. This hotel is a 2.5 star, but I prefer the Springhill suites.”

1 of 1 people found this review helpful.
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Apr 20, 2007 by Cathy from Middletown, DE
Overall Rating: 7 User Rating Score: 7
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Cleanliness and indoor pool.
  • Noisy.

“Hotel was great. At first I was given a room near the elevator and ice machine. I asked to be moved and was. A wedding party was in the hotel the night I was there and by 2:30, when I still could not sleep because of the noise, I contacted hotel management.”

1 of 1 people found this review helpful.
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Apr 20, 2007 by Ian from Annapolis, MD
Overall Rating: 7 User Rating Score: 7
Cleanliness:[8] • Staff:[8] • Location:[5]

  • Big bed.
  • Kind of small room.

“It was just what I was looking for, for the weekend.”

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Apr 19, 2007 by Carol from Sanford, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The bed and bedding where superior.
  • Nothing.

“It was a wonderful stay.”

1 of 1 people found this review helpful.
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Apr 13, 2007 by Karne from Brockport, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Great value for the money we paid!
  • Stain in elevator rug was not cleaned for 2 days.

“Comfortable, convenient. ”

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Apr 10, 2007 by Marion from Rumson, NJ
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

  • Quality, cleanliness.
  • Trash cans overflowed.

“Good location, quiet, clean, comfortable, a good choice for a hotel.”

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Mar 21, 2007 by Sue from Dalton, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location.
  • Noise factor. We could hear others outside.

“Breakfast buffet was pretty good. Bed was comfortable.”

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Mar 20, 2007 by Lance from Arlington, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Internet wireless access in lobby.
  • Extra blanket was hard to find.

“Easy access to freeway, very clean, decor & utility tuned to business traveler.”

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Mar 17, 2007 by Penny from Broomfield, CO
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Refrigerator, restaurants, internet.
  • None.

“Very comfortable.”

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Jan 28, 2007 by Carole from Lusby, MD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

  • The lobby common area was cozy and inviting. The fireplace, TV, comfortable seating, cookies and coffee were great!
  • No continental breakfast, gym & pool were under construction, the elevator ran really slow.

“The staff of the Marriott was wonderful, helpful, and accommodating. The room was neat, clean, convenient for internet use, and had a really comfortable bed. I appreciated the coffee pot in the room but also enjoyed the coffee station in the lobby that was available at all hours. I think that once the construction is complete, this hotel will move up a star or two.”

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Jan 24, 2007 by George from Corning, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

  • Good location and internet was very helpful.
  • Staff failed to clean coffee pot and ice bucket.

“I would use again. Price was right. Generally a good experience.”

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Jan 24, 2007 by Kathy from Upper Marlboro, MD
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

  • Location.
  • Pool is only seasonal.

“Clean, conveniently located, bed was comfortable, room was well laid-out, coffee maker actually worked.”

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Dec 13, 2006 by Helen from Willow Grove, PA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

  • Clean and staff was friendly.
  • All of fine.

“I would recommend this hotel to friends.”

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Nov 15, 2006 by Eileen M. from Fair Lawn, NJ
Overall Rating: 3 User Rating Score: 3
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Overall hotel was fine and experience was fine.
  • Not a tobacco free room - the smell of cigarettes was pervasive even using the air conditioner.

“Hotel was fine, room was fine but it was a SMOKING room and it smelled like tobacco. My clothes, the pillow my son brought, all smelled when we went home after one night. ”

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Oct 26, 2006 by Dorainne from Scotch Plains, NJ
Overall Rating: 7 User Rating Score: 7
Cleanliness:[5] • Staff:[10] • Location:[6]

  • The friendliness.
  • The room size.

“I would have liked more dining services.”

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Sep 30, 2006 by Toni from Lancaster, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Bed was very comfortable & room was nicely presented.
  • There was no mention of the fee attached to the breakfast buffet when we sat down. We were not informed of the fee till the end of the meal.

“Nicely located & finely appointed for the cost. We have never been disappointed by the Marriott.”

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Sep 5, 2006 by Judy from Virginia Beach, VA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

  • Location - easy to find.
  • Gave us a smoking room.

“While our overall visit & the hotel were above average, we were given a smoking room, saying that it was only room available to us. (It was apparent that there were numerous rooms available.) They did offer to spray the room but I find Febreeze spray used by hotels is offensive to me.”

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Aug 21, 2006 by Fred from Lynbrook, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Extremely well appointed rooms, very neat and clean.
  • Offers Breakfast Buffet, but not a free continental breakfast like many other hotels.

“Very nice property in good location. Nice lobby, could get expensive for families due to cost of Buffet Breakfast rather than a free continental breakfast as offered in many other hotels. I also noted that the business center in this hotel costs money to use. Some other hotels that cater to business travelers offer a business center as a free service.”

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Aug 17, 2006 by Charles from Oviedo, FL
Overall Rating: 4 User Rating Score: 4
Cleanliness:[9] • Staff:[6] • Location:[8]

  • Location.
  • Limited or no hot water.

“Facility not prepared for max capacity - hot water - limited or none. Paid for Internet access - Lower cost hotels in the same area provided FREE access.”

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Aug 3, 2006 by Henrietta B. from Stafford, VA
Overall Rating: 4 User Rating Score: 4
Staff:[5] •

  • Quiet.
  • I asked for a non smoking and received a smoking room and the staff promised to spray the room but fail to do so after 2 requests.

“Hotel quiet and staff friendly. I asked for a non smoking and wasn't able to be accommodated. Hotel not as family friendly as the other Marriott hotels. Mainly for business travelers.”

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Aug 3, 2006 by Sheryl from Brooklyn, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The hotel staff were extremely helpful and friendly, and they provided us with whatever we needed for our stay.
  • For some reason it took a long time before they could find a non-smoking room with a king bed. Also, the in-room movies were $10!

“This is a great hotel for both business and leisure travelers. It was clean and comfortable and provided great amenities (e.g., refrigerator, microwave, 24-hour convenience store next door, gas station). We had our 9-month old twins with us and had no problems keeping them comfortable.”

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Jul 31, 2006 by Linda from Hagerstown, MD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

  • I liked the easy access from the interstate and the cleanliness of the room and the quietness.
  • We were given to understand that we would receive a full complimentary breakfast, but we were charged $18.95 for it!

“Lovely location, easy access to the interstates and attractions in Annapolis, very clean, staff friendly and helpful.”

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Jul 13, 2006 by Lee from Phila, PA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Perfect for the price/ very nice sheets.
  • All good.

“Easy in and easy out.”

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Jul 13, 2006 by Gina from Butler, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Convenient location, easy access to highway & attractions.
  • Breakfast buffet was great but pricey.

“Adequate accommodations with niceties such as in-room coffee, pillow-top mattresses, downy pillows and comforter, and internet access. Unfortunately, we were not able to get our laptop to work, probably our inadequacy rather than the hotel's, but the instructions for connecting to the web were cumbersome and time-consuming. As we were not desperate to get access, we did not spend the time trying too hard. Bathroom is small and dim. Shower curtain had some mildew. Breakfast buffet was great and was priced at $7.95. However, for a little less elaborate breakfast at similarly priced hotels, breakfast bar is included. Access to parking lot was easy, and we were able to park our car just outside our room. Lot is well-lit and access is by keyless entry to side door, although when we entered in the afternoon, the door was unlocked. For the $75.00 plus tax per night that we spent, it was a relatively good value for the close proximity to Washington, DC, but at the "usual" cost of $188 per night we would have taken a pass.”

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Jul 8, 2006 by Bob from Annapolis, MD
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Close proximity to major roads, eateries & entertainment.
  • long corridors which do not compliment, several trips a day.

“Exceptional when compared to some 3 star motels/hotels within the same area. There are several eatery, entertainment, transportation &day trip options within short walking or driving distance. Each unit has the semblance of condo living when one looks at through the exterior glass. Very upscale business center adds value too.”

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Jul 6, 2006 by Ashish from Boothwyn, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The hotel staff was extremely friendly and helpful.
  • Need to provide better (softer) Towels. The towels were kind of rough.

“Very convenient while visiting Annapolis offering a comfortable stay at an affordable price. Only 10 min from Dock Street and Naval Academy”

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Jul 5, 2006 by Jim from Alexandria, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[7] • Location:[10]

  • Good location. Excellent bed -- mattress was great.
  • No complimentary breakfast.

“First rate basic hotel.”

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Jun 8, 2006 by Ellen from Wilmington, DE
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

  • Very friendly staff - guy behind desk went out of his way for us.
  • Crowded area around the sink- two people couldn't be there at once.

“Satisfactory for our purposes.”

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Jun 7, 2006 by Alan from Washington, DC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Marriott Courtyard; excellent facilities; excellent price.
  • Marriott Courtyard -- minimal bar and restaurant -- but none was expected.

“Excellent hotel at an excellent price.”

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21-40 of 97
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