User Reviews for Renaissance Harborplace Hotel

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Aug 26, 2009 by Jamie from Brick,NJ
Overall Rating: 10

• Fantastic location, clean and family oriented.

“Nice, clean and spacious rooms. Quick check in/out. Good food variety. Very nice mall located in the hotel.”

Aug 19, 2009 by Stephen from Cherry Hill,NJ
Overall Rating: 10

• Great location, very clean everywhere.

“The Renaissance Harbor place Hotel is extremely convenient to all the Inner Harbor attractions. All the major attractions where a short walk. As for the hotel, it was very clean, the room was bright and cheerful. The view from the room was very good, we had a great view of the sunrise.”

Aug 17, 2009 by Nolan from Blue Point,NY
Overall Rating: 10

• Location was great.

“The hotel was a bargain at the Priceline accepted price. Was close to all attractions in the Baltimore Inner Harbor area.”

Aug 14, 2009 by Dolores - Phila, PA from Feasterville,PA
Overall Rating: 10

• Convenience to the Inner Harbor was excellent - located just across the street.
• The floor was not vacuumed, one light burned out in bathroom, bed sheet had a whole in it.

“All of the hotel employees were friendly. From the doormen to the front desk to Housekeeping to the Maintenance Man. We called housekeeping and maintenance and within 10 minutes our problems were solved. The lobby was clean and spacious. Our room was very large with a view of the Harbor.”

Jul 31, 2009 by Kathleen from Scranton,PA
Overall Rating: 9

• The bed and bedding were fantastic!
• The towels in the bath could use an upgrade. The elevator was a very long distance from certain rooms.

“Rooms were lovely. Staff very friendly! Will definitely stay again.”

Jul 19, 2009 by Paul from Richmond,VA
Overall Rating: 2

• Location.
• Room.

“Staff was not accomodating, I was on a medical treatment trip, requested a different room, never got what I requested despite waiting for additional two hours.”

Jul 8, 2009 by Tena from University Place,WA
Overall Rating: 8

• Friendly, helpful staff.
• Too noisy outside and inside.

“Overall hotel was nice, clean, friendly staff, although the room service attendant told me she would return with the forgotten water and never returned, although i felt she wasnt going to, the hotel itself was just too noisy, it felt like you were outside on the street and the noise in the hallways was a bit much
if you dont mind noise its great
I might go back there just for the room service meals
which were supurb especially the bread pudding in wiskey sauce I'm still dreaming about it.”

Jul 6, 2009 by from Somerset,NJ
Overall Rating: 9

• The location.
• No complimentary breakfast.
  Cost of the food.

“.”

Jul 6, 2009 by Colleen from Freehold,NJ
Overall Rating: 10

• The location of the hotel was ideal. It was within easy access to everything that we wanted to see.
• There was road work, not the fault of the hotel, but still annoying.

“We were very pleased with the hotel and would certainly stay there again. Your staff was excellent.”

Jul 5, 2009 by Tucker from Boston,MA
Overall Rating: 7

“Basic generic hotel. Nice location for the inner harbor. Great for families. This is not a 4 star hotel however.”

Jul 4, 2009 by Jane Bachman from York,PA
Overall Rating: 10

• Nice for the price I paid.
• Lots of street noise.

“Very high quality. Bed was incredibly comfortable. Great location. Staff was helpful.”

Jul 2, 2009 by Samantha Tucker from Leesberg,VA
Overall Rating: 9

• The location of the hotel is unbeatable - it is right across from the harbor in a great neighborhood.
• The pool was crawling with kids and was way too small to accommodate both children and adults.

“This hotel is in an awesome location! The harbor is right across the street and anywhere you would want to go is no longer than a short cab ride away. The rooms in this hotel have been recently renovated and are stunning. Flat screen TV's and plush sleeping arrangements to be precise. I enjoyed coffee each morning in the cafe and free wireless in the lobby. The swimming pool and the elevators are the low lights of this hotel. There are only one set of elevators and there are many rooms. The swimming pool is crawling with kids at all hours which I reluctantly understand, but the size of the pool is quite small and a leisurely adult swimmer can find no room amongst the constant splashing.”

Jul 1, 2009 by Toby from Pompton Plains,NJ
Overall Rating: 9

• The most comfortable bed I ever had at a hotel.
• A
  lot of traffic in lobby.

“Very conveniently located on inner harbor with nicely appointed rooms and easy access to shopping and numerous attractions.”

Jun 21, 2009 by Bryan from Manheim,PA
Overall Rating: 9

• The location was great.
• It was a little noisy at night.

“The hotel was great it actually connects to Inner Harbor could not ask for anything better.”

Jun 2, 2009 by Majid from Irvine,CA
Overall Rating: 7

• It was nice, clean & next to a shopping mall.
• $26 per night for parking was too much & unknown surprise.

“The hotel was great but they need to tell us in advance for a the additional parking fees.”

May 26, 2009 by Jon from Virginia Beach,VA
Overall Rating: 10

• Great location! Close to everything! Attractive rooms/lobby.
• Parking is pricey and city view rooms are loud!

“The hotel is very convenient to all the offerings of the Inner Harbor & stadiums. The front desk staff was very friendly and the restaurant, for the breakfast buffet, was exceptional, but not cheap! The room we had featured two queens with a fridge, a nice HD TV. Granite tops in the bathroom & on the dresser. Nice sheets/comforter set and solid dark wood decor throughout.”

May 13, 2009 by Jose and Earth from Galloway,NJ
Overall Rating: 8

• Location was
  perfect.
• The housekeeping department neglected to make sure that the items were cleaned and replenished from the previous guests.

“Great location, clean (appeared to have just completed a renovation, smelled new). Beautiful decor, Attached to a mall/plaza (nice when traveling with small ones or if the weather was rainy). Seconds away from Inner Harbor and the Baseball field.”

May 13, 2009 by Christina from Staten Island,NY
Overall Rating: 10

• The location was great it was right across the street from all the main attractions, it was clean and the staff was very courteous as well as room service.
• No full size mirror in the room.

“The rooms were clean and very modern. The staff was very pleasant, room service was excellent and the prices were great.”

May 12, 2009 by from Staten Island,NY
Overall Rating: 7

• Staff was very friendly and good location.
• Very noisy.

“The hotel did my expectations with the exception of the noise at night cause by the cars on the street riding over the metal plate. Each time a car went over the plate it cause us to jump in our sleep. When I mentioned it to the front desk the response was I should have told them sooner.”

May 10, 2009 by Peter from Yardley,PA
Overall Rating: 4

• Location.
• Bed, front desk help.

“Room given to us was a Parlour Suite, a living room with a fold down bed. This was the first time I have ever been in a hotel room with a full size bed. On top of that, I am 6' 2". Full size doesn't work. Would have requested other room, but didn't realize in room until midnight, as we were out checking out the town. When going to use the pool, the entire floor the pool was on was under construction. And the pool was locked. Neither the front desk on check in nor the receptionist when we called for pool hours mentioned that is was closed and not available. Front desk was less than willing to help with any problems or issues.”

Apr 24, 2009 by Martin from Needham,MA
Overall Rating: 9

• Location is terrific. Kids loved being connected to the mall.
• Pool closed for renovations while we were there.

“Best location in Baltimore's Inner Harbor. Walking distance to everything. You could even walk around the mall in your slippers if you wanted. Pool is currently closed for renovations, but they will reimburse you for your cab ride to one of their sister hotels. Did not get the room with 2 beds as requested, but they did provide a cot.”

Apr 16, 2009 by Jeff from Hilliard,OH
Overall Rating: 9

• Great location with easy access to restaurants, the inner harbor and the aquarium.
• Desk staff was a little abrupt in comments and patience.

“I would recommend this hotel to business travelers and leisure travelers. Short distance to BWI. Across the street from the Inner Harbor and the National Aquarium. 5 minute walk to the convention center.”

Apr 6, 2009 by Pam from Melville,NY
Overall Rating: 9

• Very friendly, accommodating service- on all levels-convenience of coffee bar in lobby, access to mall & good location by all attires/rests.Clean comfy room.
• I traveled by train, so it would've been helpful if they had a shuttle of some sort. No complaints.

“If you want to be in the heart of downtown by all attractions, restaurants, etc it's a great location. The bed was amazingly comfortable and room was very clean.”

Mar 4, 2009 by Joan from Westminster,MD
Overall Rating: 10

• The manager helped resolve a problem in an adjacent parking lot. He paid special attention to me on my birthday trip.
• Nothing. We had a terrific time and would definitely return in the future.

“The hotel was centrally located to the Inner Harbor and other attractions. The bar and restaurant were attractive. We had a drink in the bar on the fifth floor. The pool was newly remodeled, but we did not have time to use it. The staff and hotel manager were attentive and professional. We had a wonderful time!”

Feb 25, 2009 by Dan from Millersville,MD
Overall Rating: 10

• the beds and pillows were super comfortable
• I thought they should have speakers for an ipod and bathrobes.

“It was very nice and clean. I would stay here again”

Feb 20, 2009 by Vicky from Patterson,NY
Overall Rating: 9

• We needed a microwave and the staff brought one to our room!
• The pool was closed for repairs, the AC was broken, and room was very hot.

“The staff was extremely helpful and friendly. It met all of my expectations!”

Feb 19, 2009 by MaryAnn from Wenonah,NJ
Overall Rating: 10

• Proximity to Inner Harbor- BEST !
• Parking fee of 26 per night

“Located directly across from the Inner Harbor, you cannot beat the convenient location. We had appetizers at the Watertable Restaurant which were excellent, especially the mussels. The room and bedding were comfortable. Would stay here again in a heart beat.”

Feb 17, 2009 by Justin from Folsom,PA
Overall Rating: 1

“Everyone was extremely rude, made our stay very bad. Everything was wrong from the room, to the valley price. The
AC did not work for 3 days and we had heat pumping into an already hot room. They never apologized for anything.”

Feb 17, 2009 by Mike from Rockville,MD
Overall Rating: 9

• The convenience to the Inner Harbor area.
• I was very satisfied. No dislikes.

“The lobby and staff were very welcoming once we arrived. The room we stayed in was very appealing with the king bed and flat screen. Overall we would stay here again.”

Feb 11, 2009 by Michelle from Mount Wolf,PA
Overall Rating: 10

• Very nice and the beds were comfortable.
• Not as jazzy as I thought it would be.
  

“This hotel is easy to check into and a pleasant stay.”

Feb 8, 2009 by Alicia from St. Georges,DE
Overall Rating: 10

• The staff was extremely helpful and friendly.
• There wasn't anything I didn't like.

“The staff working at this hotel were very helpful and made our stay very easy. The rooms were nice and clean and the location was perfect.”

Feb 4, 2009 by Johnfrompa from Troy,PA
Overall Rating: 9

• Location.
• Location of lounge and restaurant.

“The hotel was great. They are the furthest from the elevators possible. If you go in and out a lot it is a real pain!”

Jan 30, 2009 by Joanne from Hazlet,NJ
Overall Rating: 10

• The rooms were clean, comfortable and relaxing, the staff was more than helpful at all times.
• No
  pool.

“Very nice, clean and peaceful hotel, I would definitely recommend it to my friends and would go back with out hesitation.”

Jan 14, 2009 by Stacy from Villas,NH
Overall Rating: 9

• Great location, staff was
  friendly and helpful, room clean & comfortable.
• Coffee was not good in dining room.

“I would recommend this hotel to anyone visiting the Inner Harbor area.”

Jan 8, 2009 by Nicole from Northfield,NJ
Overall Rating: 10

• Location, & swimming pool for the kids.
• No safe in room.

“This is my first time staying at The Renaissance. I can't recommend it enough. The kids loved looking out the window out to the harbor. The bridge was so convenient for crossing over Pratt St. We were above the Gallery mall (need I say more).”

Jan 5, 2009 by Manen from Lexington Park,MD
Overall Rating: 10

• It is very convenient to the Baltimore Inner Harbour (right across the street).
• The room that we had was an interior room and the view wasnt all that great.

“The overall hotel was great. It has its own shooping mall attached to it as well as it is located right across the street from the Baltimore Inner Harbour. The service was exceptional as well as the room itself. My wife and I were a little let down at the room but it was clean and well maintained.”

Dec 30, 2008 by John from Eldersburg,MD
Overall Rating: 9

• Comfy bed.
• Hotel bar closed when we got back at 10pm.

“Good location, taxis right outside. Spacious rooms, very clean and comfy bed. I'm a light sleeper and did not find it to be too noisy, considering your in the middle of the city. Room service on time and food was okay.”

Dec 21, 2008 by Gary from Bayport,NY
Overall Rating: 9

• Nice quiet comfy room.
• Expensive parking.

“An upscale property in a location right in the middle of everything.”

Dec 12, 2008 by Bonnie from Johnstown,MD
Overall Rating: 10

• The cleanliness, the friendliness and the quality.
• Parking procedures could have been clearer but this is separate from the hotel.

“This hotel was perfect for us. It was located 1 1/2 miles from Johns Hopkins which was the purpose of the trip. Yet it was nice to come back and relax at the wonderful location on the harbor. The room was beautiful and comfortable. The staff was great and anything we needed was conveniently located.”

Nov 26, 2008 by Robert from Austin,TX
Overall Rating: 10

• Flat screen TV and marble vanity. 7th floor had a window that opened slightly to let some of the cool fresh air into the room.

“Great! Flat screen TV and marble vanity.”

Nov 12, 2008 by Jay from Columbia,MD
Overall Rating: 7

• I was suprised they did not make me put a quarter in the slot to make the elevator work.

“Great hotel, great location, as a business traveler staying business hotels I was surprised at how little business services were included in this hotel. No included wireless, no included business center, no printer for my email tickets and boarding pass.”

Nov 3, 2008 by Carol
Overall Rating: 9

• Convenient location. Cleanliness of the room. Extremely comfortable bed.
• Food levels were always 3/4 empty no matter what time you arrived. Staff in morning was not good.

“Wonderful location. Great bed. Clean. Attached to mall.”

Oct 29, 2008 by John
Overall Rating: 9

• In the middle of inner harbor. Great!

“Room was fantastic. Staff was professional and courteous. Would go back and recommend.”

Oct 23, 2008 by Teresa
Overall Rating: 9

• Luxurious and excellent quality.
• Can't think of anything.

“I would recommend this hotel to a person that wanted a higher quality hotel. The beds were extremely comfortable.”

Oct 22, 2008 by Glenn
Overall Rating: 10

• Rooms were
  very large and
  very clean.
• $28 to park.

“Very nice, hotel connected directly to the Inner Harbor by walk way that crosses the Main road. The Beds are very comfortable and for me that is very important since I live with a pain condition.
”

Oct 19, 2008 by Min
Overall Rating: 9

• The location was perfect; across the street from the inner harbor.

“This is definitely an upscale hotel. The bed was extremely comfortable. The people were friendly. The pool was chilly, but the hot tub was perfect. The location was awesome. I would definitely recommend this hotel.”

Oct 16, 2008 by keith
Overall Rating: 9

• Location.
• Parking prices.

“Love the location, the upgrades in the lobby and around the hotel.”

Oct 16, 2008 by Matt
Overall Rating: 6

• Location.
• Rude staff.

“Typical Renaissance - clean, upscale. I was very disappointed that they did not offer room service at all past 12am. They referred us to some horrible delivery service that arrived an hour late and then the manager would not let them deliver the food to the room. I fell asleep as they were one hour late and then had to hike down a very long hallway and 14 stories in an elevator to meet the delivery guy who offered no apology and basically rolled his eyes at me. Then he and the manager kind of snickered at my irritability and made me feel like the outcast. Goes to show that poor service really can change an entire experience.”

Sep 30, 2008 by Gina
Overall Rating: 8

• Hotel was at the Inner Harbor.
• Alarm went off at midnight, evacuation process was horrid. No explanation given.

“The hotel was clean and centrally located. The weekend concierge was sarcastic and not helpful. The bell staff were great. The evacuation siren went off at midnight one evening and there was not a clear evacuation plan. We evacuated the hotel and the staff did not inform us of the cause or when we could return to our rooms. We waited close to an hour an had to ask someone if we could return to our room and finally they said we could. The lobby was full of people and no one did not keep the guests abreast with emergency/evacuation information.”

Sep 19, 2008 by Beth
Overall Rating: 4

• The beds were very comfortable.
• Security is a joke.

“Here is the letter I wrote after our stay: My husband and I were guests in room
of the Harborplace Renaissance Hotel on Saturday. At approximately 1:00 am Sunday morning we were suddenly awoken by the sounding fire alarm. As we quickly vacated our room, we joined several others filing to the fire escape. There were not any announcements or any security personnel advising or instructing us. We, along with other guests, were totally shocked. People were alarmed, children were crying and your guests didn't have a clue of what was going on or what we should do. After walking down 11 flights of steps to the outside, we sat outdoors on the curb, confused for approximately 20 minutes. Not one person came outside to tell us anything. Not one word was said. By our own accord, we reentered the hotel. I asked a custodian if it were safe to return, she replied, sure go ahead right back up. If, God forbid, it were a true emergency, it would have been chaos. I understand a false alarm, even if it were at 1:00 am, but I do not, for the life of me understand how you can permit an entire hotel of guests to proceed to emergency exits without any kind of announcements or security guidance.
We are thankful that it was, indeed, simply a false alarm.
We will not be staying at the Marriott Renaissance Hotel in the future and I will be certain to verbally relay our experience to my business associates and family.”