User Reviews for Renaissance Harborplace Hotel

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Oct 31, 2009 by Elizabeth from East Hartford,CT
Overall Rating: 8

• Breakfast buffet.
• Way too much chlorine in pool. Eyes burned.

“Was traveling with family members, overall very pleased with our stay.”

Oct 27, 2009 by Tirzah from Harrisburg,PA
Overall Rating: 10

• Liked that it was so near the harbor and area of restaurants.
• Decor wasn't quite as nice as I would have thought for a 4 star hotel.

“If you are looking for a nice getaway, that is conveniently located near the harbor and area restaurants the renaissance is a perfect place to stay. The rooms are clean and the hotel staff was very accommodating. I would stay here again.”

Oct 22, 2009 by Tina from Green Lane,PA
Overall Rating: 9

• Excellent location/all staff polite and friendly.
• Could use a little less chlorine in pool.

“Clean, friendly and accommodating - close to all attractions.”

Oct 11, 2009 by Holly from Opelika,AL
Overall Rating: 10

• The location was perfect. It even had its own mall!
• The only thing is the lobby smelled bad.

“The room was great and the bed was really comfortable.”

Oct 8, 2009 by Carlene from Lancaster,PA
Overall Rating: 6

• Nice proximity to inner harbor.
• Parking is so expensive.

“Very clean and comfortable. Staff was helpful, however, I forgot an expensive necklace, left on the table and it was never turned in. I won't return for that reason.”

Oct 6, 2009 by Frank from Morristown,TN
Overall Rating: 10

• Location was wonderful.

“Outstanding place to stay.”

Oct 5, 2009 by Kim from North Brunswick,NJ
Overall Rating: 10

• Location was perfect for visiting inner harbor.

“Went for my birthday weekend and our room was upgraded to a suite. Had a corner room on an upper floor with excellent views of the harbor. Plus, the bell staff sent up champagne and chocolate covered strawberries.”

Oct 3, 2009 by Margaret from Severn,MD
Overall Rating: 10

• Wonderful, friendly, and a helpful staff!
• Found a used razor in the bathtub.

“Excellent inner harbor location. Awesome staff. Great room service food.”

Sep 21, 2009 by Douglas from Norman,OK
Overall Rating: 10

• Room location/view.
• Wireless internet.

“Great Priceline deal. Treated with utmost courtesy by front desk personnel despite cut-rate booking and given a terrific room overlooking the harbor. Also allowed late check-out, which was valuable to me. Room service was fast and food was quite good. Only drawback was poor wireless internet which cost $12.95/day. Ethernet seemed to work better, though. All in all, a very nice hotel, one I would quickly recommend.”

Sep 18, 2009 by Lin from Cumberland,MD
Overall Rating: 10

• Excellent location and upgraded to harbor views.
• Didn't get to stay long enough.

“Excellent, friendly and
helpful staff.”

Sep 17, 2009 by from Arlington,VA
Overall Rating: 10

• The decor was great! The cleanliness was impeccable. I really liked the gym too, and how every machine had its own TV.
• There were a few moths in our room. Also, the temperature in the room got very warm in the night, even though we set it to 67 degrees.

“I really enjoyed staying at this hotel. The location is central to all the piers. We attended a wedding on pier 5 and we were able to get there in no time! I thought the hotel staff was very friendly and willing to help point us in the right direction. Great amenities! Room service was good and prompt. Great gym with TVs on every machine tons of weight equipment as well. Loved the three story mall attached to the hotel. So convenient!”

Sep 6, 2009 by Falcon from Brookfield,CT
Overall Rating: 9

• Proximity to Harborplace shopping/eatery, and Inner Harbor
• Parking was too expensive. Should be complimentary, or at a discount for hotel guests.

“Upscale hotel within walking distance of most Inner Harbor attractions. Very nice rooms, beautiful common facilities, and helpful staff. Good negotiated price. Room was quite a walk from the elevator. Internet was spotty and often disconnected. Adjacent parking was convenient, but expensive.”

Sep 6, 2009 by fred from Pittsburgh,PA
Overall Rating: 7

• price and location
• rude mananager and expensive parking

“great value and location for business. adequate at the price for families.”

Aug 26, 2009 by Dave from Ambridge,PA
Overall Rating: 10

• Perfect Location
• Parking

“Wonderful Hotel - close to everything. Hard place to park though.”

Aug 14, 2009 by Dolores - Phila, PA from Feasterville,PA
Overall Rating: 10

• Convenience to the Inner Harbor was excellent - located just across the street.
• The floor was not vacuumed, one light burned out in bathroom, bed sheet had a whole in it.

“All of the hotel employees were friendly. From the doormen to the front desk to Housekeeping to the Maintenance Man. We called housekeeping and maintenance and within 10 minutes our problems were solved. The lobby was clean and spacious. Our room was very large with a view of the Harbor.”

Jul 31, 2009 by Kathleen from Scranton,PA
Overall Rating: 9

• The bed and bedding were fantastic!
• The towels in the bath could use an upgrade. The elevator was a very long distance from certain rooms.

“Rooms were lovely. Staff very friendly! Will definitely stay again.”

Jul 19, 2009 by Paul from Richmond,VA
Overall Rating: 2

• Location.
• Room.

“Staff was not accomodating, I was on a medical treatment trip, requested a different room, never got what I requested despite waiting for additional two hours.”

Jul 8, 2009 by Tena from University Place,WA
Overall Rating: 8

• Friendly, helpful staff.
• Too noisy outside and inside.

“Overall hotel was nice, clean, friendly staff, although the room service attendant told me she would return with the forgotten water and never returned, although i felt she wasnt going to, the hotel itself was just too noisy, it felt like you were outside on the street and the noise in the hallways was a bit much
if you dont mind noise its great
I might go back there just for the room service meals
which were supurb especially the bread pudding in wiskey sauce I'm still dreaming about it.”

Jul 6, 2009 by from Somerset,NJ
Overall Rating: 9

• The location.
• No complimentary breakfast.
  Cost of the food.

“.”

Jul 6, 2009 by Colleen from Freehold,NJ
Overall Rating: 10

• The location of the hotel was ideal. It was within easy access to everything that we wanted to see.
• There was road work, not the fault of the hotel, but still annoying.

“We were very pleased with the hotel and would certainly stay there again. Your staff was excellent.”

Jul 5, 2009 by Tucker from Boston,MA
Overall Rating: 7

“Basic generic hotel. Nice location for the inner harbor. Great for families. This is not a 4 star hotel however.”

Jul 4, 2009 by Jane Bachman from York,PA
Overall Rating: 10

• Nice for the price I paid.
• Lots of street noise.

“Very high quality. Bed was incredibly comfortable. Great location. Staff was helpful.”

Jul 2, 2009 by Samantha Tucker from Leesberg,VA
Overall Rating: 9

• The location of the hotel is unbeatable - it is right across from the harbor in a great neighborhood.
• The pool was crawling with kids and was way too small to accommodate both children and adults.

“This hotel is in an awesome location! The harbor is right across the street and anywhere you would want to go is no longer than a short cab ride away. The rooms in this hotel have been recently renovated and are stunning. Flat screen TV's and plush sleeping arrangements to be precise. I enjoyed coffee each morning in the cafe and free wireless in the lobby. The swimming pool and the elevators are the low lights of this hotel. There are only one set of elevators and there are many rooms. The swimming pool is crawling with kids at all hours which I reluctantly understand, but the size of the pool is quite small and a leisurely adult swimmer can find no room amongst the constant splashing.”

Jul 1, 2009 by Toby from Pompton Plains,NJ
Overall Rating: 9

• The most comfortable bed I ever had at a hotel.
• A
  lot of traffic in lobby.

“Very conveniently located on inner harbor with nicely appointed rooms and easy access to shopping and numerous attractions.”

Jun 21, 2009 by Bryan from Manheim,PA
Overall Rating: 9

• The location was great.
• It was a little noisy at night.

“The hotel was great it actually connects to Inner Harbor could not ask for anything better.”

Jun 2, 2009 by Majid from Irvine,CA
Overall Rating: 7

• It was nice, clean & next to a shopping mall.
• $26 per night for parking was too much & unknown surprise.

“The hotel was great but they need to tell us in advance for a the additional parking fees.”

May 26, 2009 by Jon from Virginia Beach,VA
Overall Rating: 10

• Great location! Close to everything! Attractive rooms/lobby.
• Parking is pricey and city view rooms are loud!

“The hotel is very convenient to all the offerings of the Inner Harbor & stadiums. The front desk staff was very friendly and the restaurant, for the breakfast buffet, was exceptional, but not cheap! The room we had featured two queens with a fridge, a nice HD TV. Granite tops in the bathroom & on the dresser. Nice sheets/comforter set and solid dark wood decor throughout.”

May 13, 2009 by Jose and Earth from Galloway,NJ
Overall Rating: 8

• Location was
  perfect.
• The housekeeping department neglected to make sure that the items were cleaned and replenished from the previous guests.

“Great location, clean (appeared to have just completed a renovation, smelled new). Beautiful decor, Attached to a mall/plaza (nice when traveling with small ones or if the weather was rainy). Seconds away from Inner Harbor and the Baseball field.”

May 13, 2009 by Christina from Staten Island,NY
Overall Rating: 10

• The location was great it was right across the street from all the main attractions, it was clean and the staff was very courteous as well as room service.
• No full size mirror in the room.

“The rooms were clean and very modern. The staff was very pleasant, room service was excellent and the prices were great.”

May 12, 2009 by from Staten Island,NY
Overall Rating: 7

• Staff was very friendly and good location.
• Very noisy.

“The hotel did my expectations with the exception of the noise at night cause by the cars on the street riding over the metal plate. Each time a car went over the plate it cause us to jump in our sleep. When I mentioned it to the front desk the response was I should have told them sooner.”

May 10, 2009 by Peter from Yardley,PA
Overall Rating: 4

• Location.
• Bed, front desk help.

“Room given to us was a Parlour Suite, a living room with a fold down bed. This was the first time I have ever been in a hotel room with a full size bed. On top of that, I am 6' 2". Full size doesn't work. Would have requested other room, but didn't realize in room until midnight, as we were out checking out the town. When going to use the pool, the entire floor the pool was on was under construction. And the pool was locked. Neither the front desk on check in nor the receptionist when we called for pool hours mentioned that is was closed and not available. Front desk was less than willing to help with any problems or issues.”

Apr 24, 2009 by Martin from Needham,MA
Overall Rating: 9

• Location is terrific. Kids loved being connected to the mall.
• Pool closed for renovations while we were there.

“Best location in Baltimore's Inner Harbor. Walking distance to everything. You could even walk around the mall in your slippers if you wanted. Pool is currently closed for renovations, but they will reimburse you for your cab ride to one of their sister hotels. Did not get the room with 2 beds as requested, but they did provide a cot.”

Apr 16, 2009 by Jeff from Hilliard,OH
Overall Rating: 9

• Great location with easy access to restaurants, the inner harbor and the aquarium.
• Desk staff was a little abrupt in comments and patience.

“I would recommend this hotel to business travelers and leisure travelers. Short distance to BWI. Across the street from the Inner Harbor and the National Aquarium. 5 minute walk to the convention center.”

Apr 6, 2009 by Pam from Melville,NY
Overall Rating: 9

• Very friendly, accommodating service- on all levels-convenience of coffee bar in lobby, access to mall & good location by all attires/rests.Clean comfy room.
• I traveled by train, so it would've been helpful if they had a shuttle of some sort. No complaints.

“If you want to be in the heart of downtown by all attractions, restaurants, etc it's a great location. The bed was amazingly comfortable and room was very clean.”

Mar 4, 2009 by Joan from Westminster,MD
Overall Rating: 10

• The manager helped resolve a problem in an adjacent parking lot. He paid special attention to me on my birthday trip.
• Nothing. We had a terrific time and would definitely return in the future.

“The hotel was centrally located to the Inner Harbor and other attractions. The bar and restaurant were attractive. We had a drink in the bar on the fifth floor. The pool was newly remodeled, but we did not have time to use it. The staff and hotel manager were attentive and professional. We had a wonderful time!”

Feb 25, 2009 by Dan from Millersville,MD
Overall Rating: 10

• the beds and pillows were super comfortable
• I thought they should have speakers for an ipod and bathrobes.

“It was very nice and clean. I would stay here again”

Feb 20, 2009 by Vicky from Patterson,NY
Overall Rating: 9

• We needed a microwave and the staff brought one to our room!
• The pool was closed for repairs, the AC was broken, and room was very hot.

“The staff was extremely helpful and friendly. It met all of my expectations!”

Feb 19, 2009 by MaryAnn from Wenonah,NJ
Overall Rating: 10

• Proximity to Inner Harbor- BEST !
• Parking fee of 26 per night

“Located directly across from the Inner Harbor, you cannot beat the convenient location. We had appetizers at the Watertable Restaurant which were excellent, especially the mussels. The room and bedding were comfortable. Would stay here again in a heart beat.”

Feb 17, 2009 by Justin from Folsom,PA
Overall Rating: 1

“Everyone was extremely rude, made our stay very bad. Everything was wrong from the room, to the valley price. The
AC did not work for 3 days and we had heat pumping into an already hot room. They never apologized for anything.”

Feb 17, 2009 by Mike from Rockville,MD
Overall Rating: 9

• The convenience to the Inner Harbor area.
• I was very satisfied. No dislikes.

“The lobby and staff were very welcoming once we arrived. The room we stayed in was very appealing with the king bed and flat screen. Overall we would stay here again.”

Feb 11, 2009 by Michelle from Mount Wolf,PA
Overall Rating: 10

• Very nice and the beds were comfortable.
• Not as jazzy as I thought it would be.
  

“This hotel is easy to check into and a pleasant stay.”

Feb 8, 2009 by Alicia from St. Georges,DE
Overall Rating: 10

• The staff was extremely helpful and friendly.
• There wasn't anything I didn't like.

“The staff working at this hotel were very helpful and made our stay very easy. The rooms were nice and clean and the location was perfect.”

Feb 4, 2009 by Johnfrompa from Troy,PA
Overall Rating: 9

• Location.
• Location of lounge and restaurant.

“The hotel was great. They are the furthest from the elevators possible. If you go in and out a lot it is a real pain!”

Jan 30, 2009 by Joanne from Hazlet,NJ
Overall Rating: 10

• The rooms were clean, comfortable and relaxing, the staff was more than helpful at all times.
• No
  pool.

“Very nice, clean and peaceful hotel, I would definitely recommend it to my friends and would go back with out hesitation.”

Jan 14, 2009 by Stacy from Villas,NH
Overall Rating: 9

• Great location, staff was
  friendly and helpful, room clean & comfortable.
• Coffee was not good in dining room.

“I would recommend this hotel to anyone visiting the Inner Harbor area.”

Jan 8, 2009 by Nicole from Northfield,NJ
Overall Rating: 10

• Location, & swimming pool for the kids.
• No safe in room.

“This is my first time staying at The Renaissance. I can't recommend it enough. The kids loved looking out the window out to the harbor. The bridge was so convenient for crossing over Pratt St. We were above the Gallery mall (need I say more).”

Jan 5, 2009 by Manen from Lexington Park,MD
Overall Rating: 10

• It is very convenient to the Baltimore Inner Harbour (right across the street).
• The room that we had was an interior room and the view wasnt all that great.

“The overall hotel was great. It has its own shooping mall attached to it as well as it is located right across the street from the Baltimore Inner Harbour. The service was exceptional as well as the room itself. My wife and I were a little let down at the room but it was clean and well maintained.”

Dec 30, 2008 by John from Eldersburg,MD
Overall Rating: 9

• Comfy bed.
• Hotel bar closed when we got back at 10pm.

“Good location, taxis right outside. Spacious rooms, very clean and comfy bed. I'm a light sleeper and did not find it to be too noisy, considering your in the middle of the city. Room service on time and food was okay.”

Dec 21, 2008 by Gary from Bayport,NY
Overall Rating: 9

• Nice quiet comfy room.
• Expensive parking.

“An upscale property in a location right in the middle of everything.”

Dec 12, 2008 by Bonnie from Johnstown,MD
Overall Rating: 10

• The cleanliness, the friendliness and the quality.
• Parking procedures could have been clearer but this is separate from the hotel.

“This hotel was perfect for us. It was located 1 1/2 miles from Johns Hopkins which was the purpose of the trip. Yet it was nice to come back and relax at the wonderful location on the harbor. The room was beautiful and comfortable. The staff was great and anything we needed was conveniently located.”