User Reviews for InterContinental Harbor Court Baltimore

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Apr 8, 2008 by Carolyn from Sterling, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• The location is perfect, hotel is beautiful and the rooms are wonderful.
• I can't think of anything.

“If you are looking for a luxury hotel that is close to the Inner Harbor in Baltimore, the Intercontinental is perfect. The hotel is beautiful and the rooms are wonderful - very comfortable beds, flat screen TV (there is even one in the bathroom), attentive and responsive staff.”

Apr 8, 2008 by Christie from Hanover, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• It was close to all the attractions that we wanted to see.
• The room was definitely not a 4 star room.

“The hotel was clean and convenient to all the attractions that we wanted to do. The staff was very nice. The only disappointment was I was expecting a true 4-star hotel and the room was definitely not that.”

Apr 6, 2008 by Sandy from Brevard, NC
Overall Rating: 9
Cleanliness:[10] • Staff:[6] • Location:[10]

• Beautiful lobby, plush, very comfortable beds, Indoor pool, quiet room away from city noises, hot tub closed.
• Inaccessible parking with costly valet parking.

“This Is a classy hotel with all the amenities Including an Indoor pool. Baltimore's Inner Harbor Is directly across the street. Rooms are spacious with beds that are well-appointed Including lots of pillows and a fluffy duvet. Room overlooked a flowered courtyard. Nice, though pricey selections from room service menu Including eggs benedict. Daily charge for wireless services, In-room movies pricier than most hotels.”

Apr 4, 2008 by Steve from Long Beach, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room.
• Parking.

“Spacious room and bath great location comfortable beds flat screen in bathroom all around great hotel and experience!”

Apr 3, 2008 by Leo from Mcallen, TX
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• In the middle of town but seemed quiet.
• Parking is awkward, have to drag luggage up stairs and across street.

“No complaints. Exceeded my expectation except for parking. Good location.”

Mar 27, 2008 by Bruce from Walden, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was very friendly and informative.
• I was not a big fan of the breakfast served at the hotel restaurant.

“Overall this was a great visit. The location is very good, the room was very comfortable, and the staff was wonderful, very helpful and informative. I would definitely recommend this hotel.”

Mar 12, 2008 by Megs from Millville, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[10]

• Soft comfy beds.
• Expensive parking for a hotel, staff tried to make out with me at 4 AM.

“Well, I was initially looking for a hotel to stay in since my friends and I would be out drinking all night, and driving back to NJ was not an option. I did not think I would pay almost $20 to park overnight when valet was $21. The front desk guy was awesome, I accidentally left my camera and he called my room and let me know. The TV in the bathroom did not work, and the room did not exactly look like the pictures on line. But still nice, my bathroom was occupied by my friend so I went to look for one, a bell hop advised me that there was one on the 2nd floor and he took me there and back to my room, but then tried to hug me and I think he would have kissed me if I did not turn away. Kind of freaked me out. but I got back to my room and then went to bed. Nice place if you like to make out the help. Oh and the next morning I set my hair dryer down on the sink and the TV came on by itself. The Fuji water in the room was priced at $5.”

Mar 5, 2008 by Ralph from Farmington Hills, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Quiet, excellent staff, bed turn down service and TV in bathroom.
• There was nothing I disliked about this hotel.

“Excellent location, overlooking the harbor and the US ship Constellation, two blocks from baseball stadium, near aquarium and across the street from the science museum and the list goes on.”

Mar 5, 2008 by Kristi from Fairfax, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] •

• Beautiful, location was perfect.
• The Brightons restaurant was terrible. Brunch was actually quite lousy. Service mediocre, food terrible.

“Lovely place to stay and quite perfect location wise to all the attractions of the Baltimore Harbor area. I would stay there again.”

Feb 25, 2008 by David from Princeton, NJ
Overall Rating: 0
Cleanliness:[5] • Staff:[6] • Location:[8]

• Personnel were pleasant.
• Skimpy on the in room breakfast.

“Rated as a 4 star hotel but not in my book. Ordered breakfast in room (Manhattan bagel with salmon and cream cheese). Quite skimpy on the salmon. Also, the shower had plastic curtains. You would think that a 4 star rated hotel would have glass doors.”

Feb 21, 2008 by Sarah from Glen Allen, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[7]

• Close to inner harbor, clean, nice staff, comfy beds and rooms.
• The hotel charges $21.00 + tax to park in a public parking deck which itself only charges $17.00 per 24 hours. Hotel stealing money!

“The hotel was beautiful! better than I expected. Staff helpful and friendly. Our room could be a better color ( it was pep to pink) but the beds were very comfy with down everything! but watch out for parking. $21.00+tax/ night is what the hotel charges to park in the public parking deck that itself only charges $17.00/ 24 hours.”

Feb 21, 2008 by Andrew from Port Washington, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The rooms were huge and clean, location excellent.

“Very pleased with location, room, services.”

Feb 21, 2008 by Dominick from Glenside, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[10]

• Very Clean.
• Thermostat in our room did not work.

“The thermostat in our room was broken, and the room was about 80 degrees the entire time. We told the hotel staff and it was not repaired for the second night of our stay. The hotel was very nice and close to the inner harbor. The hotel bar/lounges were a little to fancy for us just to get a drink or two.”

Feb 18, 2008 by Hilary from Ruxton, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• High end.
• Rooms seem to be outdated.

“Great service, high end. The bedrooms seem to be outdated. I upgraded for $40 for a room with a view which was well worth it.”

Feb 18, 2008 by Lucy from Chadds Ford, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• Loved the friendly service. Loved the decor and fresh flowers in lobby. The whirlpool hot tub by the pool was the Best!
• The restaurant was beautiful with beautiful view. The food was average with above average prices.

“Matched my expectations. No disappointments. The service was friendly and helpful. We requested an upgrade. Very generously, with no hassles we received a King size bed room. We were very pleased with all the service, when we asked for and received it. Beautiful accommodations. Couldn't have asked for more.”

Feb 14, 2008 by Dal from Washington, DC
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel was in perfect setting and convenient to everything.
• The water in the room went for $5 a bottle.

“This hotel met all of my expectations and then some. It was conveniently located in the Downtown Harbor area, and was convenient to everything (Dining, tourist attractions, etc). The hotel room was spacious and designed to have a romantic setting. The front desk staff was very friendly and courteous. I would definitely recommend this hotel as I feel as though I got a lot more than what I paid for.”

Feb 7, 2008 by Renira from Reston, VA
Overall Rating: 5
Cleanliness:[4] • Staff:[7] • Location:[5]

• The check in was quick.
• Room was slightly dingy.

“The staff was friendly. I had a good burger but the bun was stale, all the side dishes were good. The room was like all other rooms I have been in except for the flat screen TV. I just was expecting more from a "4" star hotel.”

Feb 2, 2008 by Lloyd from Pell City, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Four star amenities.
• Nothing. Excellent.

“Wonderful experience. Best hotel ever.”

Jan 31, 2008 by Nancy from Dumfries, VA
Overall Rating: 2
Staff:[5] •

• Location.
• Beds.

“Terrible beds. not a 4 star, maybe a 2 star.”

Jan 20, 2008 by William from Lumberton, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Room comfortable and well appointed.
• Parking and breakfast overpriced as expected, but service excellent.

“Conveniently located to Harbor Place and the Baltimore Convention Center, the Intercontinental delivers a four star experience. The rooms, public spaces, and facilities will easily satisfy those travelers that desire a luxury accommodation.”

Jan 6, 2008 by Jeffrey from Atlanta, GA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great room, great pool, great location, very nice.
• Parking lot was not owned by the hotel.

“The hotel met all of my needs and I was able to get two double beds.”

Jan 2, 2008 by Susan from Erie, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bed was extremely comfortable.
• Steps from parking garage to lobby not good for pulling bags.

“I loved this hotel. It was exactly what I wanted - perfect location, clean, quiet, nice lounge. Room was superb.”

Jan 1, 2008 by Ally from Monson, MA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The bed was so comfortable & the staff was so friendly & helpful.
• The restaurant was a little too pricey so we had to eat outside of the hotel.

“We were very pleased with our experience there. The staff was always so helpful & made sure we were taken care of. The atmosphere was very elegant, yet comfortable.”

Dec 13, 2007 by Mary from Shaker Heights, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Elegance, service, dining.
• Electrical outlets in bathroom nonfunctional.

“The most elegant of the harbor hotels, this one has first class dining and lounge and beautifully appointed rooms.”

Nov 27, 2007 by Susan from Arlington, VA
Overall Rating: 0
Cleanliness:[8] • Staff:[3] • Location:[6]

• I thought the size of the room was fantastic! Nice and roomy.
• The beds were double beds and not queens. Made it hard to sleep with 2 people.

“We had a fire alarm go off at 2am and it was very poorly handled. I called down (since this is not the first time I've been in a hotel when the alarm goes off and they are often false) and they said yes, you need to evacuate. When we got downstairs with children crying and the elderly dazed, no one on staff said a word but everyone was using the elevators and went upstairs. There was never an apology or explanation, or guidance or a caring attitude on the part of the staff. It was a terrible performance on their part.”

Nov 21, 2007 by Rachelle from New Cumberland, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was a stunning hotel. Very nice location as well.
• The parking when you arrived was a little cramped up and when you left.

“The hotel was a very elegant atmosphere, the rooms were fabulous and we enjoyed the comfy bed. Thanks.”

Nov 20, 2007 by Lauren from Dallas, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

• The location was convenient. The room had an oversized tub and luxury bathroom.
• My room was noisy because it backed up to the cleaning service room.

“The hotel was in a convenient location next to the harbor. I did not feel it was safe to walk around after dark by myself in the Downtown area. The room was nice and clean. The bathroom wonderful. It included an oversized tub and TV.”

Oct 25, 2007 by Phillip from Cape Canaveral, FL
Overall Rating: 8
Cleanliness:[9] • Staff:[4] • Location:[9]

• Very attractive bathroom.
• Unfriendly staff and parking was an issue.

“Nice facility! Unfortunately the staff was unfriendly and difficult to deal with. People make the difference, I sure if they treated me a little better, my overall impression would have been much more favorable.”

Oct 24, 2007 by Margaret from Albuquerque, NM
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[7]

• I loved the live orchids and the flat screened TV in the bathroom.
• The entry was congested and awkward.

“It was fancy and made us feel special. It really made our trip enjoyable.”

Oct 12, 2007 by Eunice from Indiana, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The concierge folks were defiantly there to serve every need of my guests.
• I had to ask for clean towels the second day of my visit.

“Everything you need for a great vacation is right there. They have discount tickets for the aquarium at the desk which also includes the dolphin show. Nice pool with huge Jacuzzi.”

Sep 28, 2007 by Yazen from Mclean, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Very near the harbor, clean and a very nice and pleasant staff.
• They could not get me a cot.

“Excellent, upscale hotel in the heart of Baltimore. Most certainly one of the finest and Ive stayed at most of the harbor hotels.”

Sep 26, 2007 by Erik from Ocean View, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[10]

• Location.
• Parking fee.

“Very nice hotel. Very nice room; had an older feel to it.”

Aug 30, 2007 by Steve from Freehold, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Bright, modern, clean and well attended.
• Meals were a bit pricey.

“Couldn't have been more satisfied. One of the finer hotels we have stayed most recently. Extremely well appointed rooms, very attentive and polite staff and a beautiful well located hotel.”

Aug 22, 2007 by Steve from Altoona, PA
Overall Rating: 7
Cleanliness:[10] • Staff:[6] • Location:[10]

• It was in a great location, close to the area attractions.
• A lot of hidden fees, and must watch.

“It was a nice hotel, very close to all the inner harbor attractions. You have to watch all the extra charges. We opened the locked bar and found 2 items half drank. We told them about, they never sent anybody, we told them the next day, and they said they would not charge for it, but of course, they did.”

Aug 21, 2007 by Maziar from Monterey, CA
Overall Rating: 3
Cleanliness:[9] • Staff:[2] • Location:[9]

• Location.
• Staffs are not very nice. When a problem reported to them, it takes a long time to address it.

“Staffs need to be properly trained to act according to the star rating.”

Aug 14, 2007 by Rr from Manassas, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Everything was amazing.
• They do not have free wireless internet service.

“The staff of the hotel is awesome. I have never had such accommodating people before in my life. The hotel is located in a great area. Cross the street and your at the Inner Harbor. I loved this place.”

Aug 12, 2007 by Michael from Highland, IN
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Harbor location, smoking areas, friendly staff.
• Lack of harbor views in restaurants and public areas, felt stuffy.

“Great location with friendly, helpful staff, if you like a very quiet, secluded atmosphere, this is the place.”

Aug 3, 2007 by John from Boca Raton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[10]

• Location and everything else.
• Made a $30 charge for a roll away for our 4 year old.

“A+ location, European hospitality, American size & quality rooms, very good restaurants, Wi-fi etc.”

Aug 2, 2007 by Jeffrey from Hardy, VA
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• Friendly staff.
• Just one tennis ball available for tennis court.

“The hotel was nice. However I would not consider it a 4-star hotel. The parking was expensive. This is a beef of mine and will always be a beef why charge your paying customers to park. Other hotels like the omni in the cities that I have stayed in, do not charge their customers for parking. If you want to charge for parking at least a free car wash and polish should be thrown in for the cost. My car did not have a good experience, but I did.”

Jul 31, 2007 by Claire from Lindenhurst, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• The feather beds were very comfortable.
• The hotel clerk first said there was a room with a view and changed her mind when she saw what we paid for the room.

“The staff was very helpful with the exception of front desk person who denied us a room with a view based on our reservation. The hotel was well located to the Harbor.”

Jul 30, 2007 by Jen from Hatboro, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The view was incredible.
• Nothing.

“It was very impressive and was a gorgeous hotel.”

Jul 30, 2007 by Allison from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This was an amazing hotel. We absolutely loved everything about it.
• It was perfect.

“This is a beautiful; wonderfully decorated hotel with huge well-appointed rooms; heavenly beds and all the amenities. The flat screens in the bedroom and bath were a huge plus; as well as built in storage in the bathroom for extra towels; combined with all the extras (toiletry wise) that you might need. The carpeting was not only beautiful; but thick and comfy on the feet. The front desk staff was the best trained and most professional staff I've dealt with anywhere. A nice bonus is the location combined with the fact that you can get discounted members' only tickets (no lines; no entry times) with free dolphin show to the aquarium.”

Jul 30, 2007 by Mark from Austin, TX
Overall Rating: 5
Cleanliness:[9] • Staff:[2] • Location:[9]

• Attractive facility.
• Extremely rude clerk at check-in.

“A very nice physical facility with a great location.”

Jul 30, 2007 by Todd from Chandler, AZ
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Location.
• Cost of parking.

“The rooms were clean and comfortable. The overstuffed beds were extremely comfortable and luxurious. The 37 inch flat screen TV was also a nice touch. The staff was friendly and helpful with directions and baggage. To valet park was $30 a day, I would suggest using the garage around the corner for $15 a day. Also one must pay for internet access. Overall, excellent location, close to the waterfront, freeways, and Camden Yards. I was very pleased with the value, location, and service.”

Jul 28, 2007 by Karen from Pittsburgh, PA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was terrific.
• We were awakened very early by maintenance.

“The hotel is lovely. The staff goes the extra mile to make sure you are happy. The front desk clerks, could you a little more training in making you feel welcome. The location is great, and if you are looking for a quiet, luxurious hotel, this is it. We would go back again in a heartbeat.”

Jul 28, 2007 by Catherine from Reading, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Very comfortable and great amenities.
• Pool was closed and very disappointing for the kids.

“I loved this hotel. The rooms were beautiful and beds were very comfortable. Great for adults but not very kid friendly. Disappointed, I was not notified the pool was closed.”

Jul 27, 2007 by Bert from Elizabeth, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Parking is in a better location. TV in the bathroom helps me watch the baseball game while the kids use the TV in the room.
• Our room did not have a nice view of the harbor. Feel like we were isolated.

“Friendly and very helpful staff. We forgot to bring can opener for infant milk and the staff at the lobby did their best to help. The baby was fed on time. We were satisfied.”

Jul 24, 2007 by Esther from Elliottsburg, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• The beds with good quality sheets and comforter.
• There was nothing we did not like.

“We were very pleased with the hotel. Very clean, and maid service twice a day was nice. It was a nice touch to come back to the room in the evening after a lot of walking to find your bed turned down with a mint on the pillow. The only problem we had was the coffee maker did not work, but once we called the front desk, they brought another one that did work. Will stay here again.”

Jul 23, 2007 by Brian from East Hanover, NJ
Overall Rating: 5
Cleanliness:[9] • Staff:[7] • Location:[9]

• Nice furniture, nice view, large room.
• Nickel and dimes, pay for internet, pay for cot.

“A 4 star hotel shouldn't charge for internet, or for a cot. Shouldn't have to call 4 times for the cot either.”

Jul 20, 2007 by Denise from London, ON CA
Overall Rating: 1
Cleanliness:[1] • Staff:[5] • Location:[1]

• The hotel is unreliable and reservations are useless at this hotel.

“Unfortunately I never stayed at this hotel even though I reserved it and had my credit card charged for the room. When I got to the hotel, they had given away my room and were booked up even though I notified them about a late arrival. They moved me to another hotel nearby (renaissance) at midnight. They did this to several other guests besides me. They told us that they do this a lot and it is not rare. I would not stay at this hotel again as they cannot confirm your room despite confirmed reservation. It is completely unfair why they can book their hotel fully and then select which guests will be moved to another hotel of their choice. Another guest was crying at being moved but the hotel didn't care or bother to refund our money. This is unacceptable as I am a business traveler and I should not have to be moved at midnight when I have an interview the next morning. Completely unreliable.”