User Reviews for Wyndham Inner Harbor

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Oct 21, 2009 by Jeanette from Lancaster,PA
Overall Rating: 10

• Very close to the concert we went to.
• Charging for internet access.

“Staff was very friendly and the room was great.”

Aug 22, 2009 by Victor from Suffolk,VA
Overall Rating: 9

• Very conveniently located to local attractions.
• Air Conditioner did not work fully and hotel never addressed it.

“Great atmosphere and facilities. Conveniently located to Camden Yards and other attractions.”

Jul 18, 2009 by Letrice from East Windsor,NJ
Overall Rating: 2

• The hotel did have a pool and a lot of levels.
• It was hard to figure out where the vending and ice machine was.

“the staff acted unprofessional and I had to wait very long to get feed back for certain questions. There were no clear directions to vending and ice machines. There room was very boring. There was no fridge or breakfast. The bathroom was very small.”

Jun 16, 2009 by Bob from Peekskill,NY
Overall Rating: 9

• Good staff.
• A
  little noisy outside.

“Great place to stay.”

Jun 16, 2009 by Lorraine from Kings Park,NY
Overall Rating: 10

• Very convenient and comfortable beds.

“Clean, friendly, a perfect place to put your head down for the night. Love the bar for a late-night drink.”

Jun 14, 2009 by Judy from Manahawkin,NJ
Overall Rating: 5

• The view from the 22nd floor.
• No free shuttle service to inner harbor and the parking prices.

“The parking for an overnight stay was $27 with no in-out privileges. If you valet parked it was $40. One of the valet personnel said that it was the highest in the city. The entire city was incredibly expensive.”

Jun 5, 2009 by Stephanie from Heber City,UT
Overall Rating: 10

• Very clean, nicely remodeled and
  very comfortable.

“We stayed in the newly remodeled north tower. It was beautiful, clean and very comfortable.”

May 19, 2009 by Ismael from Raleigh,NC
Overall Rating: 9

• Very fast check-in and friendly staff. Room was very clean.
• N/A

“Very nice and professional staff.”

Apr 20, 2009 by Pete from Penfield,NY
Overall Rating: 6

• Good location, nice room.
• Poor service.

“TV cable was out for two days, they did not clean our room one day, we have a billing problem with our stay - service was poor.”

Apr 15, 2009 by Ava from Milford,CT
Overall Rating: 10

• Very helpful and friendly staff. Great facilities.
• No mini fridge, pay for internet, lack of TV channels.

“The staff is extremely friendly, always pleasantly greeting you when you return and always asking if there is anything you need or anything they can help with. They answer all questions you have and you are helped very quickly. I didn't have to wait at all to check in or out. It's a very comforting and well run hotel. I would definitely stay there again!”

Mar 11, 2009 by Maria from Hummelstown,PA
Overall Rating: 8

• It was close to all the attractions that we wanted to see.
• None of the vending machines seemed to work. Some were sold out while others didn't take dollar bills.

“The group I was with called for a shuttle to a local attraction and the driver from the hotel was very accommodating.”

Feb 17, 2009 by Jacki from Catharpin,VA
Overall Rating: 5

• The bed.
• The parking

“It was a nice hotel, but the parking was terrible and you were charged for everything. There was no ice machine on our floor, the free wireless connection did not work, you were charged if you used the phone, and we were charged by the shuttle bus for a five minute drive. Our experience at the hotel was terrible.”

Jan 28, 2009 by Kaitlyn from Frederick,MD
Overall Rating: 10

• The staff was very friendly and helpful.
• Parking was full due to a large convention taking place at the hotel.

“The hotel was great- nice, and clean room. Very friendly and fast service.”

Nov 25, 2008 by Aisha from Philadelphia,PA
Overall Rating: 9

• The appearance of the room.
• The rate to park.

“The hotel room was beautiful. The linen was clean and delightful. The staff
was very friendly and helpful.”

Nov 18, 2008 by Lisa from York Haven,PA
Overall Rating: 6

• Ver friendly and fast service.
• The coffee grounds from previous tenant were still in my coffee pot.

“I would stay here again based on service and staff but hope they improve on housekeeping and linen supplies.”

Oct 8, 2008 by Chelsea
Overall Rating: 9

• The location is great and the staff was very helpful!

“This is the second time I’ve stayed at this Sheraton and it was just as great as the first time. I recommend it to anyone who is thinking about staying there.
”

Oct 1, 2008 by Roberta
Overall Rating: 10

• Wonderful room and excellent breakfast.

“Hotel and staff was very accommodating. Rooms in excellent shape. Poor elevator service. A/C in room had only one vent - cooling only one part of corner room.
”

Sep 24, 2008 by
Overall Rating: 10

• The people at the front desk were delightful!
• The location.

“We enjoyed our stay tremendously.”

Sep 19, 2008 by Rebekah
Overall Rating: 7

• The location was perfect.
• The room was hot and took awhile to cool down with dark drapes.

“The staff was pleasant and helpful. The decor was very dark which is very conducive to sleep but made the spaces feel small. The bathroom was very small with only a shower. The room had large windows on two sides that had been left open and made the room rather hot. After closing the windows and drapes and turning on the AC it was slow to cool off due to the dark drapes and sunshine. Bottled water was available in the room for $2.00 a bottle. We were very comfortable.”

Sep 12, 2008 by Carole from Tomkins Cove, NY
Overall Rating: 3
Cleanliness:[4] • Staff:[6] • Location:[4]

• Was clean/convenient.
• Not give adjoining room or fridge for insulin requested prior to arrival- pool green/dirty.

“Location & rooms adequate. Did not honor request of adjoining rooms or room with fridge for insulin for son with diabetes. Pool was green.”

Sep 12, 2008 by Jerome from Baltimore, MD
Overall Rating: 0
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent Service in every aspect.
• Nothing to tell.

“Staff was friendly and very professional. I've stayed at the Hyatt and these rooms are more spacious and just as comfortable.”

Sep 9, 2008 by Anna from New Market, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[6]

• I enjoyed the little extras.
• Lumpy bed, small bathroom.

“Overall I was quite satisfied with this hotel. Very nice place with nice people. The bathroom walls were not entirely clean and the parking situation was not great, but that is not enough to prevent me from staying there again.”

Sep 7, 2008 by Marie from Harrisburg, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice linens, room was quiet.

“Hotel staff was friendly and pleasant. Nice not to hear the maids in the morning, they were very quiet. Nice linens, comfy bed.”

Sep 6, 2008 by Angela from Cincinnati, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[5]

• Flat screen TV- great coffee maker.
• Internet was out for 2 days and not free.

“Nice property with newly updated rooms. The staff is attentive and friendly as well as efficient, a huge line at the front desk was cleared very quickly. Perfect hotel for business travel!”

Sep 5, 2008 by Jean from Laurel Springs, NJ
Overall Rating: 1
Cleanliness:[3] • Staff:[5] • Location:[5]

• Bed Linens.
• Very high parking fees.

“When I checked out I voiced my displeasure to the staff at the front desk.1. Dirty, stained carpet2. Air Conditioning not work and not told by staff there was a problem when we said our room was not cool.3. Pornographic drawing on back of our room menu.4. No cups or condiments in room day two.5. Ice machine on floor did not work. (No Note).”

Sep 3, 2008 by Richard from Phila, PA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• The room was very clean and modern.
• Room temperature, very warm, only fan ran. Also, very noisy. I've never stayed in a room where you can hear every door close and conversations in the hall.

“Would stay again. My room was warm and we could hear all in the hallways. Couldn't sleep.”

Sep 2, 2008 by Tim from Manahawkin, NJ
Overall Rating: 6
Cleanliness:[8] • Staff:[7] • Location:[5]

• Flat screen TV was nice.
• Hotel hallways were dark, room was a little small.

“Hotel was ok, walking from hotel to inner harbor was a little nerve racking, streets not well lit and a lot of homeless people on side streets, just didn't feel too safe.”

Sep 2, 2008 by Barry from California, MD
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Modern furnishings, clean and large room.
• No mini-fridge!

“The hotel has an upscale appearance from the lobby to the rooms. The staff was very courteous and friendly; ensuring we knew which elevator to take to get to our room. The room was spacious and clean with modern furnishings. We had a very large window that gave us an excellent view over the city. The only thing the room could have had is a mini-fridge. The location was great; it only took us minutes to walk to the Inner Harbor. The valet staff was professional and helpful with both taking care of the car and giving us directions. We thoroughly enjoyed our stay!”

Sep 2, 2008 by Chris from Carrollton, TX
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• Staff was very welcoming.
• Lower parking garage, no elevator access.

“Hotel accommodations were very nice. We were taking my son to his first year of college therefore not really dressed nicely yet the hotel staff gave us attention as if we were ready for business. Easy access to transportation within a block or so for rail or usual taxi access. If you were to attend a sporting event you are in one of the best sites in the city.”

Sep 2, 2008 by K from Lombard, IL
Overall Rating: 2
Cleanliness:[5] • Staff:[6] • Location:[5]

• Friendly staff.
• NA.

“Would not recommend this hotel.”

Sep 1, 2008 by Joseph from Baldwinsville, NY
Overall Rating: 6
Cleanliness:[9] • Staff:[6] • Location:[9]

• Location.
• Sleeping on a full size bed for 3 nights was a nightmare! Didn't know they even still made them.

“The hotel itself was clean and the staff was polite. Room did not have a smoke detector, just wires sticking out of wall. Room was switched. No one was interested in rectifying my tiny bed complaint. I have not seen a modern day hotel with 1 full sized bed in it.”

Aug 29, 2008 by Vera from Fayetteville, NC
Overall Rating: 1
Cleanliness:[8] • Staff:[2] • Location:[6]

“The stay was horrendous from the start. I will never recommend that hotel.”

Aug 29, 2008 by Cheryl from Montgomery, PA
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[2]

• Staff was very friendly.
• Don't fill you by elevator and ice machine both.

“Staff was extremely helpful and friendly. Loud guests coming off elevator close to room at 3 am followed by use of ice machine in the early morning hours. Needs more sound proofing as housekeeping ran vacuum cleaner close to room early in the morning as well.”

Aug 29, 2008 by Frank from Washingtonville, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• Good value.
• Parking fee of 30 dollars per day.

“Very nice hotel in a good location and a great value.”

Aug 29, 2008 by Len from Crafton, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[6] • Location:[6]

• The room was well appointed, with new decor and updates that made the room luxurious.
• The valet hade to bring your car from the garage if you needed to leave the hotel.

“Our room was nicely decorated, very clean and appeared to have been recently remodeled. The bathroom was very charming for a hotel of this size. Overall our experience was excellent.”

Aug 28, 2008 by Janice M. from Scottsdale, AZ
Overall Rating: 3
Cleanliness:[5] • Staff:[7] • Location:[7]

• The concierge and the bellman.
• Broken toilet seat, television, air-conditioning, backed up toilet, misguided information on airport transportation.

“The room & bathroom facility was very small. We also had dirty bath towel, coffee cup, pot, no clean face, hand or bath towel left the second day of stay. We had no clean linens on our beds he second day.”

Aug 28, 2008 by Aly from Allentown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[7]

• All around good experience.
• At check in the elevator situation was messy and slow.

“A friend and I decided to head to Baltimore's inner harbor at the last minute. We used valet parking for the one day we were there. It was quick and convenient but was a pretty penny. Other parking was right across the street. We were in walking distance to the Inner Harbor and Camden Yards. We couldn't have been happier with our stay. Staff was great! Very friendly and willing to help! Would definitely stay again.”

Aug 28, 2008 by Kevin from Penn Yan, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[7]

• Close to Inner Harbor & Camden Yards.
• Small rooms, close to some bad neighborhoods.

“Very nice for a city hotel. Much more affordable than the hotel's right on the harbor, but just as close to the stadiums. There was some street noise, but nothing uncommon for a hotel in the city. A great value.”

Aug 27, 2008 by Patrick from Dover, DE
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location was perfect considering the price.
• The room was very, very small.

“A great value centrally located near the Inner Harbor and stadiums. The neighborhood is safe, the hotel was clean, and parking was convenient, the bed was comfortable; it had a nice size TV. The room seemed to be tailored to the male business traveler - that is there was no tub, although there was a large shower. It had all the essentials and was in great condition, but a little short on frills.”

Aug 27, 2008 by Kevin from Red Bank, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

• Stayed in rehabbed tower, room was nice.
• Elevator.

“Checked in around 2-3, room was not ready. They would call me when it was ready. I had to call them around 7pm when I did not here from them. There was only one elevator working so trying to get downstairs on Sunday morning was about a 25 minute ordeal. Had to take elevator up and stop at every floor on the way down. Food at the restaurant was ok, service was not the best. Plus is it's only about 4-5 blocks from harbor and stadium.”

Aug 26, 2008 by Tom from Bellmore, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Clean rooms.
• Parking should be free for guest!

“Pleasant staff, clean rooms, parking for a fee.”

Aug 26, 2008 by Derek from Carle Place, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Clean and good location.
• Restaurant.

“Clean modern in convenient location to harbor area.”

Aug 21, 2008 by Frances from Philadelphia, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[9] • Location:[9]

• The room was lovely and the pool was an important aspect. We could walk to venues.
• A long interior hallway to our tower elevator. Parking was expensive.

“Excellent location. We were able to use a public parking garage nearby, but valet parking is available. The fitness center was of high quality, and the outdoor pool was a refreshing respite from the city heat. Our room was clean and bright with a large bathroom and a wonderful flat-screen TV. Hotel staff recommended several fun restaurants nearby for an evening snack. It was a pleasant stay.”

Aug 20, 2008 by Courtney from Altoona, PA
Overall Rating: 2
Cleanliness:[2] • Staff:[5] • Location:[1]

• The staff was nice.
• In a bad location and small room.

“The hotel was in awful area. We had to step over homeless people to get to the hotel from the Inner Harbor and that was going the safest was possible home. Parking was really expensive for the location away from the water.”

Aug 19, 2008 by Ana M. from Atlantic City, NJ
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staff was great, nice location.
• Tight room.

“Nice atmosphere, everything was clean, the staff was very friendly and helpful, but the room was extremely tight. You could barely move around the bed and the desk.”

Aug 19, 2008 by Jill from Ardsley, PA
Overall Rating: 4
Cleanliness:[3] • Staff:[4] • Location:[5]

• They had a good fitness center and they had apples in the lobby.
• Housekeepers arguing in hallway, sheets were stained or dirty, checked us into a room that hadn't been cleaned, slow to fix that.

“Rooms were fairly small with only one chair. Lobby is lovely. Short walk to inner harbor. Staff is professional, polite and helpful, possibly somewhat disorganized at times.”

Aug 19, 2008 by Deb from Alamogordo, NM
Overall Rating: 6
Cleanliness:[6] • Staff:[6] • Location:[5]

• Room was nice and clean.
• Price for internet service.

“I was able to check in early which was a plus. When I called prior to my arrival I was assured I would have a king size bed with microwave and refrigerator. When I arrived, they did not have any king rooms available and I was told that the microwave and fridge could be brought up to my room but I would be charged $40.00 per day. The person who checked me in did not explain any of the hotel amenities. They do not have a free breakfast for any of their guests and the hotel restaurant was very expensive.”

Aug 16, 2008 by Jacqueline from Salisbury, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Overall atmosphere.
• No fridge in room.

“Sheridan was within safe walking distance of many sources of entertainment, shopping and food without having to move the car. Employees were all polite and courteous.”

Aug 15, 2008 by Mirna from Waterford, CT
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• The staff was very friendly and accommodating.
• High speed network did not work in the room.

“The hotel was nice and clean other than the previous guest's dirty towels being left in the closet along with some of his personal belongings and the high speed internet not working.”