User Reviews for Marriott Williamsburg

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Jun 20, 2009 by Benjamin from Goldsboro,NC
Overall Rating: 10

• Everything about it is wonderful.

“My stay at Marriott Williamsburg is as wonderful as can be. The room is clean and the beds are cosy. Definitely recommended for anyone who wishes to have a good night rest.”

Jun 1, 2009 by Sara from Virginia Beach,VA
Overall Rating: 7

• Located nearest my destination and affordable.
• Room entrance around back; not as safe.

“Good experience. Room rate affordable. Would definitely try Priceline again. It was a Marriott that was older structurally. Inside was updated with nice bedding, a plus! Room service price extremely high for Williamsburg, VA. Entrees $29 + with 20% fee and taxes on top. If traveling for business, price is fine, but not for leisure. Not worth the cost.”

Apr 23, 2009 by Melanie from Chesterfield,VA
Overall Rating: 10

• Hotel staff was very friendly, very nice rooms loved the balcony, had a great stay.
• Bathtub wouldn't drain and
  overnight staff was
  not very helpful.

“Beautiful hotel. Nice restaurant downstairs, nice bar. Very family friendly, I cant wait to come back with my kids. Very convenient check-in and out.”

Feb 28, 2007 by Kathie from Baltimore, MD
Overall Rating: 2
Cleanliness:[1] • Staff:[2] • Location:[8]

• Location is desirable. Nice pool and fitness room.
• Cleanliness of room.

“While the hotel is in a lovely location, we were quite distressed with general upkeep of room 503, especially the bathroom. On our first evening, we contacted the front desk and advised them about a large open space in the corner of our shower (approximately inch separation between the two walls). It appeared caulk was missing and the edges were quite sharp. We also had two long brown hairs stuck to the ceramic tile in the shower as well as mold on the shower liner and ceiling. The front desk attendant asked if we would like someone to clean with a strong cleanser that evening. Since we were preparing for bed, we asked if the bathroom could have a thorough cleaning in the morning. When we arrived in our room on Saturday afternoon, the bathroom appeared to have a 'routine' cleaning since there was remaining dust on the glass shelves and spots on the mirror. Throughout our stay, we were never asked if we would like to change rooms.”

3 of 3 people found this review helpful.

Oct 5, 2006 by Anton from Moseley, VA
Overall Rating: 1
Cleanliness:[7] • Staff:[8] • Location:[6]

• I can not.
• Room service was horrible- room not what expected.

“N/A”

Jan 18, 2006 by Joe from Glen Allen, VA
Overall Rating: 7
Cleanliness:[6] • Staff:[4] • Location:[7]

• The room we stayed in had a tempurpedic memory foam mattress, which was very comfortable.
• Hallways were a little dingy (not overly so, just a little older I suppose).

“This hotel was very close to the interstate with easy access, but laid out in such a way that our room was not near the highway and we didn't notice any road noise. The bed was very comfortable, but the room seemed a little dark. I don't know if it was the lighting or what it might have been. It was a good fit for what we needed: a comfortable bed, clean room, and easy access to the highway.”

1 of 1 people found this review helpful.

Jan 18, 2006 by Lutricia from Chesapeake, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The staff was very friendly.
• The main restaurant was not open for dinner only the bar area where there was smoking.

“We enjoyed it. The restaurant being closed was my only complaint.”

Sep 14, 2005 by Jan from Black Mountain, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff attitudes, Interest in customers, cleanliness.
• There was no hot water Saturday night or Sunday morning, and we had to check out without having had a shower.

“The overall quality is typical of the Marriott Brand. However, there was a major problem with running hot water that affected the entire hotel. We reported the problem on Saturday night and were promised that it would be corrected by the next morning. It was not, and we were not happy with this outcome.”

Sep 9, 2005 by Shannon from Stafford, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was extremely helpful when we ran into a problem that Priceline wouldn't solve. They were great.
• The ice and vending were a long way away from our room. They should locate them centrally.

“This facility was gorgeous. They had a wonderful breakfast that you could have delivered to your room. The staff was friedly and very helpful. The pool was clean and inviting and there were lots of fresh towels available poolside, both indoor and outdoor. We had a wonderful time and felt really refreshed the next day.”

Aug 31, 2005 by Sue from Virginia Beach, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• One of the best hotel experiences I've had.

“Excellent location, friendly staff, room exceeded our expectations, you can't leave out the fact that it had the most comfortable bed ever. Late night drinks and food available after a long day and the breakfast buffet was also very good. There isn't one thing I would change about my visit except we wish we could have stayed longer.”

Aug 31, 2005 by Byron from Portsmouth, VA
Overall Rating: 8
Cleanliness:[6] • Staff:[7] • Location:[10]

• Friendly staff and responsive staff
• They have been undergoing renovations for over a year

“This is a typical Mariott, all the amentties you could ask for, including a restaurant, a pub, and a cafe. Convienence is the biggest plus, this property is located under 5 minutes from Busch Gardens. Unfortunately or fortunately I guess they have been undergoing renovations for almost a year and the corridors to the rooms leave a great deal to be desired. Fortunately the lobby and main facilities are tastefully appointed along with spacious rooms. I recommend this hotel with its great customer service and full service facilities.”

Aug 30, 2005 by Manjeet from Monroe, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Friendly staff.
• The sink in the hotel room was clogged.

“Overall we were more impressed by hotel for giving us such a good rate for the hotel. THANKS.”

Jul 1, 2005 by Debbie from Mansfield, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent Staff, Location & Room. A+++++
• Nothing, Would highly recommend!!!

“Very nice hotel. Staff excellent, Room very nice. Loved the beds, so, so comfortable. Very clean. Great indoor/outdoor pool. Can't say enough of how enjoyable our stay was at this hotel. Beautiful location!”

Jun 28, 2005 by Shawn from Sharpsburg, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• there were several people from the restaurant/bar who were very helpful and that makes a difference !!!

“I stayed at this hotel over 10 years ago, and it appeared to be more nicely decorated and appointed than it was then. Hope to stay there again perhaps around Christmas Time !Cheers !”

Jun 27, 2005 by Fenton from Edison, NJ
Overall Rating: 5
Cleanliness:[4] • Staff:[9] • Location:[7]

• It was close to Busch Gardens.
• The bed sagged in the middle. There were ants in the room.

“Overall it was a nice hotel but there were ants in the room. The ants got into our luggages. The bed had a sag in the middle. There was a large piece of plywood under the mattress for additional support but it didn't help.”

1 of 1 people found this review helpful.

Jun 22, 2005 by Deb from Winchester, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The concierge was helpful and the pool-side food service excellent!
• nothing

“The Williamsburg Marriott is very accessible to Colonial Williamsburg, Busch Gardens, and Water Country U.S.A. Our three children especially enjoyed the indoor-outdoor connected pool with hot tub. The pool-side food/drink service was nice after a hot day of sight-seeing. The lobby is well-appointed with fireplaces that are lit in the winter, and multiple seating arrangements for guests to gather. Our three nights were very quiet with none of the usual disturbances. Both of our recent stays have been enjoyable.”

Jun 22, 2005 by Domenic from Morrisville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was extremely helpful. Rooms were awesome.
• Nothing

“Best location to Busch Gardens. Staff was helpful with directions and restaurant recommendations. Rooms were awesome. Beds were the most comfortable ever. Pool was wonderful.”

Jun 22, 2005 by Jesse from Hollywood, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• The room was spacious and the hotel staff were incredibly nice and helpful.

“We've stayed at a lot of nice hotels, but this one ranks near the top in terms of comfort and service.”

Jun 21, 2005 by Mike from Jackson, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and friendliness of staff

“Loved it. Easy to locate and close to everything we wanted to do.”

Jun 2, 2005 by Austin from Centreville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location and onsite bar/grill was great .
• Hotel is showing its age.

“Great lobby and amenities along with friendly and helpful staff.”

Jun 1, 2005 by Kristen from West Windsor, NJ
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean and located right near Bush Gardens
• Walls a little thin - heard guests next door

“Great place to stay near Bush Gardens.”

May 26, 2005 by Bobby from Kissimmee, FL
Overall Rating: 8
Cleanliness:[7] • Staff:[8] • Location:[8]

• Indoor pool, spa
• Bathtub needed deep cleaning

“Front desk friendly, helpful, and spoke english!”

May 25, 2005 by Nhon from Ashburn, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

“great location, great and very friendly service by staffs.”

May 20, 2005 by Russ from Corpus Christi, TX
Overall Rating: 6
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location
• Common areas were very beat up

“The location was good and I was initially very happy to be at the Marriott. However, the plumbing fixtures were loose in the wall and the hallways were dark and a little worn. It did not meet my expectations for a Marriott hotel. Had I paid the going rate, I would have been very disappointed!”

1 of 1 people found this review helpful.

May 17, 2005 by Vvirginia from Earlysville, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was large and well appointed.
• Did not find anything wrong with the hotel.

“The friendliness and efficiency of the staff was definitely noticeable. I would reccommend this hotel.”

May 16, 2005 by Matt from Cabot, VT
Overall Rating: 5
Cleanliness:[7] • Staff:[5] • Location:[7]

• Parking lobby room clean neat safe
• work out room dirty poor equipment not maintained. Shower dirty sink stopper didn't work

“Fair for the money spent. Doorman were friendly neat. Pool was nice. Found work out room exterior door not secure which was a security issue.”

May 14, 2005 by William from Kirkwood, PA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Close to all Williamsburg.
• Better soundproofing

“Good location. Helpful, Pleasant employees. Safe parking area.”

May 12, 2005 by Jeremy from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• This hotel had most comfortable hotel bed I have every slept on.
• Parking was a hassle due to a golf tournament and a high school prom.

“Great location for visitors to Busch Gardens and surrounding historical locations. Friendly helpful staff. Great food. A fun bar for a few drinks before crashing for the night. Would definatly recommend to friends and family. I had friends who stayed in a hotel in Williamsburg that cost $10 more per night for the same weekend. ”

May 5, 2005 by Patsy
Overall Rating: 10

• The quality was superior, and beautiful hotel.
• I liked the hotel, the only thing that could have been added would be a refrigerator.

“I loved this hotel. The staff is excellent. The beds have the best mattress I have ever slept on in a hotel. The rooms were large and elegant.It was a quiet location, convenient to all the attractions and I highly recommend this lovely hotel.”

May 2, 2005 by Rebecca from Port Neches, TX
Overall Rating: 8
Cleanliness:[6] • Staff:[10] • Location:[8]

• Comfortable and staff was very cordial and anxious to please
• Our room had not been cleaned upon returning from the days' visitation; however, staff was prompt and apologetic in rectifying the matter.

“A very pleasant stay.”

Apr 27, 2005 by Carol
Overall Rating: 10

• Very convenient to surrounding area, looked terrific.
• My
  computer would not hook up and front desk did not have disk for additional drivers. Their
  computer help desk said that,
  my computer
  had trouble with their system.

“Like it very much. Knew my expectations.”

Apr 27, 2005 by Jackie from Marydel, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Rooms were very clean and large. Service was great and employees were friendly.

“This hotel is a great place to stay for any occasion. It is close enough to all the Williamsburg attractions and yet far enough away from the busy world outside. This hotel is also a great place for a family with children to stay.
It has many things for children to do and many things for the parents also. I loved my stay at this hotel and would stay there again.”

Apr 25, 2005 by Steve from Rockville, MD
Overall Rating: 1
Cleanliness:[4] • Staff:[9] • Location:[10]

• Bathroom had mold and mildew in tub. Bed & Chairs uncomfortable.

“Hotel has become seedy with mold and mildew growing in bathroom. Bed and pillows were like sponges with no support. Chairs in room were very uncomfortable. R-star rating.”

1 of 1 people found this review helpful.

Apr 17, 2005 by Joseph from Round Rock, TX
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The Hotel was in a great location near historic Williamsburg. The Hotel staff was very friendly and helpful.
• It was too large

“I would give the staff an A and the facility itself a B+. The location was very close to the historic Williamsburg area. It was convenient to visit Jamestown and other historic areas surrounding Williamsburg.”

Apr 16, 2005 by Jim from Huntnigton, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Beautiful hotel, large rooms, nice restaurant and pub, convenient to Busch Gardens and Colonial Wmsburg.

“The hotel has a beautiful spacious lobby, a nice restaurant and a pub, which also offers whatever is on the restaurant menu, in addition to its own pub food, (we chose to eat in the pub,) it has large L-shaped rooms, which have not only a king-size bed, but an easy chair and convertible sofa, a good, well-equipped bathroom, and everything is very clean. Overall, a very positive experience.”

Feb 28, 2005 by Greg from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Many amenities(game room, fitness center, store, gift shop, lobby fire places).
• A little hard to find. Address did not match the actual street.

“Excellent accomodation for a great rate! Very nice room with professional staff. First rate choice!!! Keep up the good work.”

Feb 23, 2005 by Steve from Hookerton, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Good accomodations for the money.
• Overcharged on local calls; bathrooms not as nice as expected.

“The location and convenience of this motel was great. The rooms were nice and large. The bathroom was small and needed some repair. But, overall, we would recommend it to others, especially at the good rate we got.”

Feb 9, 2005 by Jen from Suffolk, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff was extremely helpful and nice.
• The restruaunt prices were a little expensive.

“This hotel accommodated us very well. We strongly recommend it!!”

Sep 26, 2004 by Donald H. from Troutville
Overall Rating: 9

“The hotel was great. The staff was very pleasant and helpful. The beds were the best I've slept in including my own bed at home. The hotel was also in a great location.”