User Reviews for Marriott Bwi

Research User Reviews for Marriott Bwi (1-20 of 350)

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Dec 8, 2009 by Rob D. from Washington,DC
Overall Rating: 0

• Marriott beds are the best.
• Car got broken into in the hotel lot. There's no security at all out there.

“The hotel itself is fine, but my car got broken into in the hotel parking lot. While the hotel was nice about it, make sure you don't leave your valuables or anything that might indicate you have valuables in the car. Also, considering that there have been a string of break-ins in the area, I wish the hotel had warned me ahead of time that there had been some incidents recently and recommended that anyone with a car take appropriate precautions.”

Oct 26, 2009 by Bob from Jonesboro,GA
Overall Rating: 9

• Location to airport. Nice clean. Sports bar attached to hotel.
• Internet charge of $13 night.

“Very nice hotel if staying near the Baltimore airport. Very quiet hotel. Employees were very helpful and service oriented.”

Oct 14, 2009 by Kristie from Portage,PA
Overall Rating: 10

• The staff was friendly. The bed was the most comfortable hotel bed ever!
• Only one washer and one dryer for guest use.

“The staff was friendly and very helpful. Our room was not ready early, so we spent a relaxing time in the sports restaurant while we waited. The beds were amazingly comfortable! If Internet access were free, this hotel would be perfect.”

Aug 1, 2009 by Melissa from Las Vegas,NV
Overall Rating: 10

• the staff was friendly and considerate and the rooms were beautiful
• I have no complaints

“The BWI Marriot was an excellent choice hotel.It was very comfortable and it had all the amenities that are need when you stay in a hotel.And the room and the pool was beautiful.I would defintley stay here again I give this hotel a thumbs up.”

Jul 2, 2009 by Sue from San Marcos,CA
Overall Rating: 10

• Beautiful pool and waterful.
• Pool only open limited hours durning the week.

“Nice, well maintained hotel, close to airport and next door to electronics museum. Beautiful lobby and pool. Large room with wonderful beds.”

Jun 23, 2009 by Claudia from Pittsburgh,PA
Overall Rating: 7

• The check in/check out staff.
• The room was not cleaned everyday.

“The lobby employees were extremely helpful and approachable. The room was not big enough for a family of four.”

Jun 15, 2009 by ClaudMatt from Lebanon,PA
Overall Rating: 9

• Great pool, reasonably priced food at Champions.
• Poor service at Champions.

“Very nice hotel, great pool with a lifeguard, and very close to BWI with frequent shuttle service. Champions was great for kids and adults, reasonably priced and good food but the service was poor. I would recommend this hotel to family and friends.”

Jun 4, 2009 by Beverly from Honokaa,HI
Overall Rating: 7

• I really liked the service and the convenient location of this hotel.
• The beds were not firm I tried 4 rooms and all of the beds were saggy.

“I loved everything about this hotel except the saggy beds. It is my preference for 3.5 star hotels to have firm beds. It's always easier to make a bed softer than it is to make a bed firmer.”

May 29, 2009 by Heather from Taylors,SC
Overall Rating: 9

• Fitness center.
• No refridgerator.

“We really enjoyed the fitness center and pool.”

May 24, 2009 by Ryan from North Kingstown,RI
Overall Rating: 9

• Cleanliness and location.
• Bar restaurant only after 10 pm.

“Very nice, clean, comfortable at discounted Priceline value pricing.”

May 20, 2009 by Antoinette from Clio,CA
Overall Rating: 9

• Great location and comfortable rooms.

“Amenities were very good along with nice restaurant on premise. Friendly staff and very helpful.”

Feb 28, 2009 by David from Franklin,TN
Overall Rating: 8

• Common areas are well-kept.
• Service in Champions is horrible (again).

“I have now stayed at this hotel 3 times, and the service at Champions (the sports bar) has been bad each and every time. But you can't beat their location.”

Feb 23, 2009 by Philippe from Rosedale,MD
Overall Rating: 9

• Location.
• Staff at the pool was not professional & water cold. Room service was not the best.

“Marriott are good hotels. I will stay again at Marriott hotels. Breakfast was good. Room service was not really good. Some employee on the phone were not very polite.”

Feb 9, 2009 by Christine from Newark,DE
Overall Rating: 10

• They were great from check in to check out. Very nice, very clean. Would recommend highly.
• The pool was a little cold.

“Loved it, would recommend to anyone. Great for kids, restaurants in lobby. Clean from lobby to bathroom. Updated rooms. Great place to stay when using BWI airport, too. Courtesy shuttle was great and you can leave your car there for a fee.”

Feb 6, 2009 by Jennifer from Louisa,VA
Overall Rating: 10

• The pool and hot tub are amazing and the beds are super comfy.
• No continental breakfast.

“I have stayed in several hotels in this area and I have to say that this one is my favorite. The workout area is amazing, the pool and hot tub are great, the beds are so comfortable and the complimentary toiletries are from Bath & Body Works so they are actually something I would use.”

Jan 12, 2009 by Matt from Ellicott City,MD
Overall Rating: 8

• Lobby bartender.
• Concierge lounge was closed mid-day.

“A very nice place. Cool pool area, hot tub. Champions lounge is drab. Shuttle to airport is very nice and convenient. Staff is very friendly.”

Jan 7, 2009 by Tiffany from Harrisburg,PA
Overall Rating: 10

• When my husband and I checked into the hotel the desk manager
  offered us
  a nice room because we were newlyweds!
• Champion's the food place in the hotel wasn't the best place to eat.

“I enjoyed my stay at the Marriott. The room was very clean, you could also eat at any of the 2 restaurants in the hotel. Only 1 mile away from BWI. Our stay was great! Excellent and friendly staff.”

Jan 4, 2009 by Steve from Northumberland,PA
Overall Rating: 9

• Convenient.
• Nothing.

“Nice, conveniently located, plenty of parking, airport shuttle.”

Dec 2, 2008 by Sharon from New City,NY
Overall Rating: 10

• Very comfortable bed and excellent flat screen TV. The gym was convenient.
• Could not lower the heat in the room. Room did not have a safe.

“Enjoyed our stay at the BWI Marriott very much.
The area is convenient to the area our son lives in and to Baltimore. The price was excellent and the accommodations were clean and comfortable. I would recommend this hotel to anyone.”

Nov 10, 2008 by Emily from Clovis,CA
Overall Rating: 10

• Proximity to airport,and
  friendliness of staff.
• No dining after 12:30- some flights arrive late!- no proximity of an all-night diner.

“Exactly whatyou would expect from a Marriot. Clean, friendly and good bedding.”

Sep 24, 2008 by Bonnie
Overall Rating: 8

• Airport access - cleanliness - updated furnishings.
• Bathroom could have used a bit of updating.

“For
price, it was an excellent stay - as with all hotels the doors are not soundproof and there were lots of parties - family mainly - so there was hall noise which I finally had to get up and get under control so next time I will be sure to ask for a room at the end of the hall instead of near the elevator for all to pass by.”

Sep 12, 2008 by Melissa from N.Las Vegas, NV
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[10]

• Location, decor, pool, room itself had a comfortable bed.
• A little noisy.

“The hotel was great. Has a nice gym, pool and hot tub with a waterfall. The restaurants were a little pricy but very good. The room was spacious and the bed was so comfortable! The bathroom could of been nicer. Overall my experience was great.”

Aug 26, 2008 by Geraldine from Voorhees, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location for travelers.
• Nothing.

“Very nice hotel, great location to airport. When you look out the window all you saw was the air conditioning units on he roof, big and ugly.”

Aug 22, 2008 by Bruce from Cote Saint Luc, QC CA
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Convenient location.
• Restaurants were too $$ for the area.

“Close to BWI and rental cars and right off the highway. Very comfortable beds!”

Aug 21, 2008 by Brian from Los Angeles, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Really polite, friendly front desk. Nice, clean rooms with good temperature controls.
• There wasn't anything I didn't like.

“It's amazing to me that the LAX Marriott and this Marriott had the same star level. This Marriott had rooms that were so much bigger and more comfortable, and the staff was so much more professional. Granted, this isn't the fanciest hotel ever, but everything was clean and comfortable and working, the staff was organized and professional, and the room service was good. Very close to the airport and perfect for business travelers who want a good value.”

Aug 18, 2008 by David from Mandeville, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Spacious room, comfortable bed, clean, very relaxing.
• I cannot think of anything.

“Spacious room, comfortable bed, clean, very relaxing.”

Aug 18, 2008 by Scott from Norfolk, VA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• The room was very comfortable. I slept very well and there were no disturbances.
• When I arrived I had to park quite a long distance form the lobby due to a large function in the Hotel.

“The rooms are large and comfortable and the staff is helpful and friendly. The common areas are very clean and inviting. The location is central and close to the airport which amazed me because I was never disturbed by any jet noise.”

Aug 15, 2008 by Rosalie S. from Petersburg, VA
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[7]

• Friendly staff.
• Put a $50 hold on my credit card for incidentals. I took 4 days for the release.

“The beds and pillows were not comfortable. No nearby restaurants.”

Aug 2, 2008 by Sarah from Frederick, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The bed was extremely comfortable.
• There was nothing extra special about the rooms.

“The beds in the room were wonderful. I loved the bedding as well It was extremely comfortable to sleep in and I felt well rested the next day. The staff was very friendly. Room service portions were small for the prices, but that's to be expected.”

Aug 2, 2008 by Alexandra from Washington, DC
Overall Rating: 8
Cleanliness:[9] • Staff:[7] • Location:[9]

• Clean, quiet, good beds.
• Not as high class (decorations, space, amenities) as other 3 stars.

“Excellent location for BWI airport access. Clean, quiet, comfortable.”

Aug 1, 2008 by Mike from Lebanon, NH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very convenient location.
• No free Wi-Fi.

“This one did not disappoint.”

Jul 31, 2008 by Marilyn from Mechanicsburg, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

• Very pleasant experience.
• Nothing to report.

“Very nice with a pleasant staff. Restaurant selection (pub) was limited, but food was good.”

Jul 26, 2008 by Pcb from Venice, FL
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, free parking, good sized rooms/beds.
• Pay-per-use internet in Biz Center, sandpaper for toilet paper.

“Overall not a bad place to stay near BWI. Popular area, bar off lobby with lots of silicone available.”

Jul 17, 2008 by Leona from Arlington, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The decor was wonderful.
• The mattress on the bed was a little soft.

“I give this hotel and rate of 5 out of 5.”

Jul 12, 2008 by Justin from Leroy, MI
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[7]

• Friendly service and nice accommodations.
• I can't think of anything.

“I would recommend this hotel to anyone staying in the Baltimore area. It is centrally located and easy to get to and close to major driving routes. The friendly staff and excellent accommodations make it real enjoyable!”

May 24, 2008 by Michelin from Norfolk, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The quality of the room furniture, bedding and size of both bedroom and bath were exceptional.
• I have nothing to add here.

“The accommodations were outstanding. The room itself was incredibly spacious and beautifully appointed. We asked for extra pillows and the question was feather or foam? We had our feather pillows within minutes. Fabulous hotel!”

May 22, 2008 by Bob from Pittsburgh, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[6]

• Pool was beautiful. On site restaurants nice.
• Hard to locate: Baltimore a bit confusing.

“Very nice clean rooms. Pool, hot tub and health club wonderful.”

May 21, 2008 by Russell from Valley Stream, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• The bed.
• The curtains, didn't totally block out light.

“Very nice facility, nice pool area. Bed was very comfortable. A premium airport hotel.”

May 20, 2008 by James from Clarksburg, MD
Overall Rating: 2
Cleanliness:[5] • Staff:[4] • Location:[6]

• Restaurant food was fresh and restaurant staff was friendly.
• Walls are too thin. Can hear every conversation from next room.

“Close to the airport and major freeways. Far from any shops or any restaurants. Hotel restaurants were pricey but quality was very good. Food was fresh. Hotel is fairly clean. Rooms need some updating. The shower was old. Bed started coming apart at base. Walls are so thin that every conversation could be heard from next door. Made it very difficult to get any sleep.”

Apr 23, 2008 by Jason from Rockbridge Baths, VA
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[7]

• The beds were very comfortable and convenient to Baltimore's Inner Harbor Area.
• The staff was very rude at check in.

“It took them forever to decide which rooms to put us in and they had almost nothing to say to us. After assigning our rooms they tried to run my card again for incidentals. I'm not sure how much they were trying to put on it as it was declined when it was definitely not maxed out. One person in our party commented how nice the "motel" was and the guy at the check in desk corrected him that it was a "hotel," in a condescending tone of voice. The rooms were fairly nice, with the beds being a highlight. There was some molding that had come loose and the bathtub wasn't nasty dirty but looked like it could have been more thoroughly cleaned. When we returned to the motel that night our hallway was filled with a strong odor of an illegal substance, which was impossible to miss.”

Jan 24, 2008 by Karen from Slc, UT
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[8]

• It was beautiful, clean and the atmosphere was great. The gift shop had was convenient and had everything I needed as a distressed traveler.
• When I checked in the clerk told me I was in the wrong hotel. The van driver told me I was in the right place.

“This hotel was beautiful and fabulous. The pool was amazing! I only wished they had sold bathing suits so I could have enjoyed the water. The sports bar/restaurant was a great atmosphere, however, the food was one of the worst I have ever had. Even the beer was warm. Overall, it was a great experience and I loved the Bath & Body Works aromatherapy products.”

Jan 2, 2008 by Arlene from High Springs, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Far exceeded my expectations for comfort and quality.
• Liked everything.

“The accommodations were first class and the help was very helpful and pleasant.”

Dec 20, 2007 by John from Foxboro, MA
Overall Rating: 5
Cleanliness:[7] • Staff:[2] • Location:[7]

• Convenient to airport; restaurant open late.
• Unfriendly, cold staff.

“Staff cold and unfriendly. Did not make me feel welcome at all, particularly the front desk supervisor, David, upon checking in. I have stayed at the Marriott courtyard down the street in the past, and the staff there goes out of their way to be helpful. I can not say the same for this "3 star" full service Marriott that we stayed in this time. The price was good for this place, but Im sure we only got it because the hotel is in desperate need of a renovation. The room was nice enough, and the bed was comfortable, which I guess makes up for the unfriendly staff. Passed one Marriott employee in the hallway that did not say hello or ask how my stay is.”

Dec 2, 2007 by D from Foxboro, MA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The desk staff was wonderful.
• The bar needed more staff.

“Great bedding (I did not make it to the gym in the morning because I was too comfortable in the bed.) The desk staff is wonderful. I cut my hand. They got me the supplies (including a trash can for the y mess) and were very kind.”

Nov 27, 2007 by Tracy from Forest Hill, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• They took us to airport and let us leave our car there.
• Vending machine area needed to be bigger.

“Great hotel for business or leisure travel. A great time saver and a stress saver for those flying into BWI.”

Nov 23, 2007 by Mary from Eighty Four, PA
Overall Rating: 9
Cleanliness:[6] • Staff:[10] • Location:[10]

• Spacious room, great beds.
• Hairs in bathroom sink, dirty coffee cups, mildew in tub.

“Good value. More attention needs to be paid to housekeeping in bathroom. Great beds and bedding. Would stay here again, but prefer the Hilton next door.”

Oct 9, 2007 by Charles from Los Angeles, CA
Overall Rating: 6
Cleanliness:[9] • Staff:[9] • Location:[10]

• The friendly staff.
• The room service order was wrong and the movie system went out mid film.

“The hotel is well staffed and in general very nice. The room service was inefficient, although friendly. We ordered two items; both were delivered incorrectly. One we did not bother to change. The air conditioner in our room did not function well and the move system broke down when we had watched about an hour of a film. So, overall, we like the hotel, but there were too many unfortunate coincidences. The front desk staff is very nice.”

Oct 9, 2007 by Suzanne from Chesterfield, MO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The front desk personnel are very helpful and welcoming. I like the spacious lobby area with the open bar for meeting business clients.

“Great and the beds are definitely heavenly. One of my favorite hotels.”

Oct 5, 2007 by Gary from Griffin, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Comfortable quiet room.
• Nothing.

“All of the services and quality you would expect at a Marriott.”

Sep 19, 2007 by Rosann from Columbus, OH
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was very convenient to my granddaughter in Crofton, MD.
• The second floor view, especially from the elevator.

“Hotel is very close to BWI airport. Staff is knowledgeable of the surrounding areas and friendly.”