User Reviews for Fairfield Inn Bwi Airport

Research User Reviews for Fairfield Inn Bwi Airport (1-20 of 30)

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Sep 16, 2009 by Rose from Jacksonville, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff was very friendly and accommodating.
• The pool should open earlier in the day.

“The room was clean. The indoor pool could have better hours (5 -10 pm). Breakfast was substantial (eggs, sausage, muffins, bagels, fruit, coffee, juice, etc). The staff was outstanding and very accommodating, considering our last minute arrangements. The hotel was close enough to everything to be convenient, but far enough away from the highway to be quiet! Parking was close, convenient and well lit. I felt safe and was very pleased with our stay at this hotel.”

Apr 15, 2009 by Michael from Fpo,AP
Overall Rating: 8

• The decor was nice and the bathroom was spacious.
• The location to the linen drop, and the noise from the refrigerator.

“This hotel was great for the price. The location was just right and the rooms were a great size. I will use this hotel again in the future.”

Sep 16, 2008 by Caleb
Overall Rating: 9

• Friendly staff.

“Very convenient location and the staff was very accommodating.”

Aug 14, 2008 by
Overall Rating: 10

• Clean, convenient, and the staff was wonderful.

“Clean, quiet, and convenient to the airport -- with a regularly running courtesy shuttle. All the staff that we met were wonderful, friendly, and helpful.”

Aug 5, 2008 by Susan from Evansville, IN
Overall Rating: 5
Cleanliness:[3] • Staff:[10] • Location:[8]

• The bed was comfortable.
• We were disappointed. See below.

“The staff was friendly and parking was good. The bed was comfortable. The room needed a really good cleaning. The coffeemaker was coated with dust on top I had to clean it before use. The bathroom was out of Kleenex, toiletries looked to be sparse. The cafe area consisted of the barest breakfast essentials that were not even good. We stayed at Holiday Inn Express and they offered eggs, biscuits, bacon, or sausage, juice, coffee, cereal, milk, fresh fruit and rolls we were very impressed free. That was in a small town of Pontiac Illinois. We stayed at La Quinta Inns in San Antonio Texas a few years ago and enjoyed the experience thats why we were disappointed in yours. It just seemed equipped barely with the barest necessities. We stayed at Motel 8 on Tuesday July 29th and were surprised at how much we enjoyed it.”

Aug 1, 2008 by Kathleen from Aberdeen, MD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• Friendly, good breakfast, shuttle to and from airport.
• Did not like walking into sink area.

“Like the location, friendly people, shuttle service, being able to leave car and good breakfast. Did not know you had dining available.”

Feb 5, 2008 by Ron from Harbor Springs, MI
Overall Rating: 10
Staff:[10] • Location:[8]

• Staff was very helpful. Continental breakfast was way above average. The free shuttle to the airport/train station was convenient and pleasant.
• I may have had a hard time finding it had I been driving. There are a number of hotels in the immediate area & I couldn't figure out where I was.

“Very good service, very friendly staff. Rooms were clean and quiet and beds were comfortable. Seemed a bit pricey at first, but the above average breakfast and shuttle service made up that difference (I'm not certain what the going rate is for the area either). Airline lost our luggage, but it was delivered there in the middle of the night, staff locked it away and it was waiting for us in the morning. Was also pretty busy in the morning, but our needs were met.”

Oct 24, 2007 by Harriett from Owings Mills, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Able to a room at the last minute, and the location was great.
• Walls were thin.

“Great hotel stay would stay here again.”

Oct 8, 2007 by Cathy from Fairfield, IA
Overall Rating: 2
Cleanliness:[1] • Staff:[3] • Location:[4]

• The closeness to BWI.
• There were dead cockroaches on the floor.

“The hotel would not have been so bad, but there was hair in the sink - the toilet paper roll was empty and there were dead bugs on the floor.”

Sep 18, 2007 by Gillian from Del Mar, CA
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[7]

• Good continental breakfast.
• Map/directions on website difficult to follow.

“Quite adequate economy business hotel with free high-speed wireless internet, a good continental breakfast buffet (cereal, toast & bagels, Belgian waffles, fruit, coffee & juices) and friendly staff. Convenient to the airport once I figured out the map and directions on the hotel website were useless for directions and followed the posted blue signs to "hotel district" instead. (Directions from other places look fine).”

Aug 2, 2007 by Betsy from Brick, NJ
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[6]

• Free breakfast.
• Our room was never made up by housekeeping after our first night.

“Fair.”

May 28, 2007 by Ray from Phildelphia, PA
Overall Rating: 5
Cleanliness:[7] • Staff:[8] • Location:[10]

• Free breakfast.
• No restaurant or lounge.

“This tired la quintal is in the process or redecorating after having been a Fairfield inn. It is just adequate but not a place I would choose to stay. No indoor pool or exercise facility. Outdoor pool not opens yet. There are many much nicer facilities in the area. It is definitely over priced.”

May 10, 2007 by Tara from Columbus, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Nice and clean, gave out breakfast.
• No alarm clock in room.

“Clean hotel, newly renovated, very friendly staff.”

May 1, 2007 by Stacy from Fruitland, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and easily accesses.
• The HBO on cable had sound but no picture I told staff but they did not fix it.

“I would definitely stay at this hotel again.”

Apr 14, 2007 by Jose from Gwinn, MI
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• Great location, very friendly staff, clean, comfortable room.
• NA

“The hotel staff, especially Marianne was super. Very friendly, made me feel like an old friend that they were glad to see.”

Apr 8, 2007 by Dina from Roseville, CA
Overall Rating: 7
Cleanliness:[8] • Staff:[3] • Location:[8]

• The beds were comfortable.
• The desk staff was sub-standard.

“The hotel was fine. Nice accommodations and convenient. The front desk staff was slightly disorganized and the morning staff person was less than professional- discussing other staff member's performances while customers were at the desk. The drivers to and from the airport were friendly and very helpful. I was pleased with their service.”

Mar 20, 2007 by Sherry from Fairfield, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[10]

• Proximity to BWI exc. Shuttle service to airport, friendly staff.
• Everything was good.

“We appreciated the shuttle service to and from BWI and the professionalism of the staff. Our room was comfortable and very clean. The front desk staff was helpful and able to answer any questions. The complimentary early breakfast was fresh and convenient. Confirmation e-mail was expedient. All went well and we expect to use it on our next trip.”

Aug 1, 2006 by Melody from Richmond, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The staff at the hotel were very helpful in what could have been a stressful situation.
• Over booked.

“N/A”

May 3, 2006 by Mark from Stanwood, WA
Overall Rating: 6
Cleanliness:[9] • Staff:[8] • Location:[9]

• Comfortable room, convenient location.
• Thin walls - highway/airport noise, loud people, car alarms.

“Good value but you get what you pay for - I'll stay farther away from the airport next time, it's extremely loud.”

Apr 27, 2006 by Melissa from Mountain Home, ID
Overall Rating: 6
Cleanliness:[9] • Staff:[5] • Location:[9]

• Great location, great amenities and good breakfast.
• Hotel staff was not very friendly and sometimes down right rude.

“Overall my stay at Fairfield BWI Airport Hotel was a good experience. The room was nice-from the decor to the soft down feather pillows to the comfortable bed and many cable options, it was a good safe place to stay for the night. The continental breakfast had quite a few options from waffles and muffins to apple juice and coffee, all great choices and all-you-can-eat. The hotel staff, particularly the night front desk person and the breakfast staff, were not very helpful nor friendly. I had to ask many questions myself to find out about the hotel because they were not offered. Simple questions seemed like hassles and a waste of time to them by their reactions and body language. The hotel definitely needs a little help in this department.”

Apr 6, 2006 by Linda from Lake Ozark, MO
Overall Rating: 10
Cleanliness:[9] • Staff:[8] • Location:[9]

• Very clean and very nice.
• Their computer was broken and I could not print out a boarding pass.

“Very clean and nice.”

Mar 28, 2006 by Laurie from Decherd, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[10]

• Good airport transport.
• Couldn't get connecting rooms.

“Nice, clean, ordinary hotel. Nice breakfast.”

Mar 15, 2006 by Kevin from Cincinnati, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Nice rooms, very clean friendly staff, free internet.
• Wish had indoor pool, more variety for breakfast.

“Nice hotel.”

Mar 13, 2006 by Pat from Clarksburg, MD
Overall Rating: 6
Cleanliness:[6] • Staff:[5] • Location:[7]

• Close to airport.
• Did not feel safe.

“This is a high volume, fast paced hotel without frills, but you are close to the airport.”

Mar 2, 2006 by Marcus from Easton, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• They had hot chocolate available 24 hrs a day, not just coffee.
• Too few of towels given.

“Very convenient, friendly staff, shuttle to airport runs constantly, highly recommended.”

Feb 16, 2006 by Matthew from Dallastown, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great staff.
• Bad information on food places that deliver.

“I would recommend this hotel to all business travelers - convenient location and great staff.”

Feb 8, 2006 by George from Baltimore, MD
Overall Rating: 7
Cleanliness:[10] • Staff:[5] • Location:[7]

• The free continental breakfast was nice.
• Staff seemed less than interested in a problem I brought to their attention.

“This hotel was clean and comfortable. The free continental breakfast was a nice touch. The housekeeping staff was topnotch. However, if you're traveling with children, they might be disappointed by the lack of kids' channels on the hotel cable system (no Cartoon Network or Nickelodeon). They did have the Disney channel, but it was not working during our stay (no picture, just sound). When I brought it to the attention of the staff, my concern was dismissed and no one even bothered to see if the problem was just in my room or a hotel-wide problem. I was basically told to "deal with it."”

Jun 30, 2005 by Kelly from Glen Burnie, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[8] • Location:[9]

• It was very clean and in a very convenient location.
• There were two beds in the room... we only wanted one bed.

“It met my standards and I'd go again..”

Jan 30, 2005 by Joe
Overall Rating: 9

• Staff was very accommodating.
• Lack of parking.

“Good facility, friendly staff, big parking problem.”

Jan 21, 2005 by Tom from Great Neck, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• NEW AND WELL KEPT
• FRONT DESK MADE NO ATTEMPT TO REPLENISH BOTTLED WATER, THAT COMPLIMENTARY TO GUESTS.

“N/A”