User Reviews for Hilton Columbia

Research User Reviews for Hilton Columbia (1-20 of 382)

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Dec 6, 2009 by Anna from Alexandria,VA
Overall Rating: 10

• Friendly staff, price, location.
• Hotel needs better signage.

“Nice hotel with a supernice staff. Comfortable, well appointed rooms and a great value on Priceline.”

Oct 23, 2009 by Loretta from Woodbine,MD
Overall Rating: 9

• It was a good price and conveniently located.
• The restaurant closed rather early and there was no where to dine late.

“The hotel is old but was kept very nicely. The rooms were nice, the location is good and the pool looked nice even though I didn't have time to use it. There was also free internet access which is a plus! I had lunch with my stepdaughter at the restaurant the next day and it was very nice.”

Aug 24, 2009 by Janell from Hollidaysburg,PA
Overall Rating: 10

• The swimming pool temp was at 88 degrees and was a great location to the highways.
• No continental breakfast available and we had to leave before the restraunt opened.

“Overall we were very satisfied and would go back again if in the area.”

Aug 24, 2009 by Joe from Owings Mills,MD
Overall Rating: 8

• Comfortable bed
• Somewhat hard to find this hotel

“Slighlty older hotel. However it does have a resturant and a good staff. Beds are very comfortable.”

Aug 12, 2009 by Valerie from Hopwood,PA
Overall Rating: 10

• Everyone was very friendly and made sure everything was okay.
• There was nothing that I didn't like.

“The hotel was a very nice hotel, very clean and a very good staff. We only stayed one night and didn't have a chance to use the pool or the resturant.”

Aug 5, 2009 by Jimm from Raleigh,NC
Overall Rating: 1

• Front Desk Staff was helpful.
• The Hotel Rooms were not in line with the Brand name for this hotel.

“The room that they picked for us was worst then we could have got anywhere else. There was no phone connection enables even for room to room contact or to contact front desk also. Overall the experience was pathetic.”

Jul 17, 2009 by Deb from North Liberty,IA
Overall Rating: 9

• Friendly staff, good business room.

“Very convenient to interstate, shopping & restaraunts.”

Jul 2, 2009 by Micahel from Torrington,CT
Overall Rating: 9

• It was fairly quiet, though I think it was due to the fact it was an off weekend.
• The room I got was next to the elevators and the door had a 1 space underneath.

“The hotel lobby is first class but the room I had was not up to par with some of the other Hiltons I've stayed at. I didn't find the furniture to be beyond that of a Holiday Inn.”

May 6, 2009 by Jim from Apex,NC
Overall Rating: 10

• Excellent, comfortable rooms and friendly, attentive staff.
• Nothing to mention.

“I had stayed at a Red Roof Inn for the same price a few weeks ago and there is no comparison. Priceline provided a much better.”

Apr 28, 2009 by Mr. Walker from Taneytown,MD
Overall Rating: 9

• Job well done.
• No out door activities and garbage needed to be picked up outside of hotel.

“Staff was responsive, it was a quiet stay, the breakfast was good and the two hour manager's cocktail/munchies were good.”

Mar 9, 2009 by Kristin
Overall Rating: 1
Cleanliness:[1] • Staff:[7] • Location:[1]

• Wonderfully helpful and really understand customer service.
• Flies, spiders, rats on the beds where you know the sheets haven't been changed, and an unhelpful general manager do not make for a positive experience.

“We experienced no ice melter on the sidewalks and parking lots (resulting in a slip and sprained ankle for one of us), flies (alive and dead) in our hotel rooms, a rat that had to be chased out of a hotel room, numerous spiders, dirty cups and plates every morning in Morgan's Restaurant despite bringing this to the attention of the hotel staff, dirty bathtubs with moldy caulking and ring around the tub, and shower faucets separating from the wall showing exposed pipes. Perhaps the worst was the one member of our group who went in the hot tub one night for an hour with a friend and had her swim wear dyed from dark purple to light pink as a result of the high levels of chlorine. Both she and her friend smelled chlorine on their skin for days afterward and her skin turned bright red from the irritation. The hotel offered to pay half the cost of a very expensive suit (she declined) and then proceeded to turn the case over to insurance. At present time, hotel insurance is attempting to deny the claim because they do not want to admit negligence (despite clear evidence they are at fault) and the trip is already over. I would not recommend this hotel at all. It is unhygienic and senior hotel management does not understand the meaning of customer service and the customer is always right!”

Jan 1, 2009 by Natalie from Eastchester,NY
Overall Rating: 9

• Near to our children's house - very nice rooms-clean - pleasant and helpful staff.
• Did not have a place to get a quick bit to eat.

“Attractive and good size room - pleasant and helpful staff.”

Nov 21, 2008 by Natasha from Wheelersburg,OH
Overall Rating: 9

• It was very comfortable.
• The climent controll.

“This hotel is very nice and the staff are very friendly. The rooms are clean and comfortable
I would recomend this place for anyone.”

Nov 12, 2008 by Deb from Cleveland,OH
Overall Rating: 0

• The room was very attractive and the beds awesome.
• NA.

“Would definitely recommend this hotel to travelers visiting Baltimore, along with business travelers. The hotel was convenient, with a pleasant staff, acceptable hotel restaurant, a super comfortable rooms.
”

Oct 14, 2008 by Herb
Overall Rating: 7

• Distance from elevator.

“It was a good overnight stop. A bit off of the interstate but worth the drive. Manager addressed our issue immediately.
”

Sep 18, 2008 by Esther
Overall Rating: 7

“It's the Hilton and it is what it is expected to be clean, fresh, good service quite and professional and friendly. And, of course it's in Columbia, Maryland (Howard County) where the resources are.”

Sep 14, 2008 by Jb from Mico, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds.
• Bad food and poor service in the restaurant.

“Great place for a business traveler. Just don't eat at the hotel.”

Sep 10, 2008 by Jason from Windber, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Located in a nice neighborhood, very spacious rooms, really quiet.
• The sign leading into the hotel is small and easily missed.

“The Hilton is located in a very nice, quiet neighborhood. The room was very spacious and quiet accommodating. The staff was friendly and answered all questions in a very polite manner. I would recommend staying at the Hilton in Columbia, MD.”

Sep 5, 2008 by Chris from Greenwich, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Swimming pool and exercise room.
• Uneven floors in room - tripping hazard.

“The hotel is well located in a business park convenient to restaurants, shopping, and entertainment.”

Sep 3, 2008 by
Overall Rating: 3

• Very loud.

“I could not sleep at all. It was very loud right outside my door in the hallway. I did not enjoy my stay at this hotel.”

Aug 9, 2008 by Jody from Greensburg, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean, convenient.
• Older furniture, bathroom grout.

“It was easy to find, clean, and the staff was quit friendly. Our stay was short and we didn't use many amenities.”

Aug 5, 2008 by Fran from Fredericksburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This is a really wonderful hotel. Would love to go there again.

“The hotel is beautiful. The rooms were really nice. The restaurant was great. The atmosphere was perfect for my husband and I.”

Aug 2, 2008 by Michael from Staten Island, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, well appointed rooms, great value.
• Charged $15 for a roll in cot.

“Very clean well appointed rooms, pool and hot tub for the family, very friendly helpful staff.”

Aug 1, 2008 by Jay from Powder Springs, GA
Overall Rating: 3
Cleanliness:[6] • Staff:[7] • Location:[2]

• Decent amenities.
• Everything cost money. A micro in the room, water everything.

“The staff are great, and although way overpriced the food and drink are good too.”

Jul 27, 2008 by Bill from Macomb, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very clean and it was three stars all the way.
• I liked everything- it was great.

“Fantastic- definitely exceeded my expectations.”

Jul 19, 2008 by Wc from Dallastown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The rooms are laid out wonderful with a separate sitting area. Multimedia TV great too!
• The shower was a little awkward with the soap dish at eye level.

“Staff was excellent, room was fabulous, well equipped gym, great views, will stay again and will recommend to others.”

Jul 17, 2008 by Tyler from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Comfortable sleeping arrangements.
• Trash left under bed from previous guest.

“I haven't slept so well in a hotel in years!”

Jul 15, 2008 by Jim from Mercer, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Swimming pool, hot tub, exercise room were outstanding.
• Nothing.

“Excellent. The staff could not have been more accommodating.”

Jul 15, 2008 by Laura from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Friendly staff, nice pool, fun architecture. Posh but not pretentious.
• Difficult to find due to out of the way location and poor signs.

“Although the decor and professional staff showed the hotel to be upscale and fancy. My rowdy young children and I were made to feel right at home. The glass elevator particularly intrigued the kids. The indoor pool, although unremarkable, was a decent size and temperature for family swimming. Overall convenient and restful. Call for specific instructions on locating the hotel, which is in an out of the way area with very small signs.”

Jul 12, 2008 by Chris from Greenwich, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Swimming pool.
• Exercise room was not available.

“Well kept hotel with a reasonably good restaurant, in a country like setting close to shopping and entertainment.”

Jul 3, 2008 by Ashish from Ellicott City, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Good Internet connection.
• Did not have smoke free room available at that time.

“Good hotel overall.”

Jul 2, 2008 by Don from Palmyra, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Cold AC.
• Rooms are older and seem a little out of date.

“Over all it was a good stay for the money.”

Jun 3, 2008 by Danielle from Baldwin, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff did everything to accommodate our special needs.

“We were very excited to finally stay at a Hilton hotel. This one exceeded our expectations in every way. The staff went above and beyond what was expected anytime their services were needed. Specifically, my friend and I had left the hotel briefly Sat. evening to pick up dinner for the children. While out, we were the victims of a hit and run automobile accident where we were taken to the hospital. Upon returning in the very early hours to the hotel, we had to request a cot for an additional and unexpected guest. The hotel was out of them as they were completely booked. However, moments after returning to our room, there was a knock at the door and someone delivering an extra bed! I cannot even begin to tell you how much this meant to us and what an impression it made on us of the helpful staff at Hilton!”

Jun 2, 2008 by Melisa from Bridgeville, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Set up.
• Bar closed early.

“We were very satisfied with our accommodations. The people at the front desk and the driver of the shuttle were great. Would stay again without a doubt.”

May 30, 2008 by Veronica from Parker, CO
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[9]

• They were accommodating with the need for a fridge for baby bottles at no extra cost.
• They never cleaned our room and were very unapologetic about it.

“I have stayed at this hotel many previous times. The service this time was not as friendly or accommodating. Everyone has a bad day and we will stay here again.”

May 22, 2008 by Ron from Atlanta, GA
Overall Rating: 5
Cleanliness:[2] • Staff:[8] • Location:[9]

• Friendliness and knowledge ability of the front desk staff.
• Every meal eaten, whether in the restaurant or room was poorly prepared, especially for the price.

“The hallways reeked of cigarette ashes as the maids went about their duties, most unpleasant. The lamps in the lobby appeared to not have been dusted since the hotel opened. The restaurant staff was curt and overwhelmed. I was served unripe avocado on a room service sandwich. For those not familiar, unripe avocado is like eating a tennis ball without the fuzz.”

May 10, 2008 by Linda from Union, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Easy to find and good value for the price.
• The lobby was dominated by a party over run with children that raised terror throughout the hotel.

“The hotel staff is aggressively friendly where it seems the focus is more on winning a popularity contest than providing professional service. The printer in the business center did not work and there was no one on staff on a Saturday evening to fix it. Many business travelers are on a 24-7 schedule and require full-time access to the business basics.”

May 9, 2008 by Mark from Richmond Hill, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent beds, loved the 3 choices of pillows available, great service.
• Did not like the view on the inside rooms, dark, dreary.

“This hotel is a good business traveler hotel - free wireless internet, VPN support, very comfortable beds, high quality restaurant. Pool and gym facilities were adequate. The only issue I had was having a room with a view in the atrium. It was dark, there no natural sunlight, so if you had to work in the room for extended times, it was depressing.”

May 8, 2008 by Frank from Silver Spring, MD
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[8]

• The pool.
• Bathroom floor dirty.

“Needs a little improvement in the maintenance and cleanness of the bathroom.”

May 7, 2008 by Gloria from Boca Raton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• From the appearance, we thought it was new. It's about 35 years old.
• Need to have a safe in the room and a fridge .

“Was pleasantly surprised with the quiet wooded area just off the highway. Lots of restaurants near by.”

May 7, 2008 by Dwayne from Washington, DC
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• The bed was comfortable.
• The hotel did not have any cribs.

“Nice hotel, but it was sold out so they ran out of cribs. (so they said) At first they refused to put a rollway bed in there but finally did it.”

May 2, 2008 by Melvin from Chester, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and convenience location.
• Use pool and business center.

“The Hilton in Columbia Maryland is convenience to get to and very clean. The staff is also friendly to their guest.”

Apr 30, 2008 by Amanti from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Hot tub, atrium.
• Public transportation is not near.

“I've stayed here often. My only problem was that when I don't have my own transportation, they only offer transportation within a 5 mile radius, which does not put you close to public transportation.”

Apr 30, 2008 by Mtj from Cary, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Clean linen and comfortable bed.
• Bathtub a bit dirty (i.e. grout around the tub). The bathroom floor is sticky.

“Excellent hotel for the money. Nice friendly staff, clean beds and linen.”

Apr 22, 2008 by Dave from Littleton, NH
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[4]

• Nice landscaping, friendly bellman.
• Chipping paint, dirty bathrooms, remote location, grumpy desk staff.

“Does not live up to the brand. All I could think of was "putting lipstick on a pig."”

Apr 9, 2008 by Seong-Min from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staffs were friendly.
• Too crowded - the hotel seems like to have lots of events - when we arrived it was hard to find a parking spot because of a party guest in the hotel.

“I liked the restaurant of the hotel. Moderate and friendly.”

Mar 30, 2008 by Chris from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Competent, courteous staff.

“Nice looking high rise hotel in country setting convenient to shopping, entertainment and many local office parks and other business locations.”

Mar 29, 2008 by Steve from Alamosa, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location for where I needed to be.
• Bathroom floor was sticky & grimy.

“The motel was located close to where I needed to be and also not far from the airport (20 minutes drive to BWI). The lobby & restaurant were very attractive & roomy. The room seemed fresh and clean, however I was very disappointed about the bathroom floor--It was sticky, with accumulated grime from insufficient cleaning. I expected more from a 3-star motel! However other than that I was pleased and will probably stay there again.”

Mar 28, 2008 by Steven N. from Springfield, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff, clean rooms.
• Parking.

“Nice, clean hotel with indoor pool, friendly staff, clean rooms. Really had no complaints.”

Mar 20, 2008 by Deb from Hudson, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Great hotel location and bargain.
• Restaurant food was awful and overpriced. Wait staff seemed inconvenienced to serve us.

“Have stayed here several times. If you avoid the restaurant, you'll be fine.”