User Reviews for Hilton Columbia

Research User Reviews for Hilton Columbia (1-20 of 365)

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Sep 14, 2008 by Jb from Mico, TX
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great beds.
• Bad food and poor service in the restaurant.

“Great place for a business traveler. Just don't eat at the hotel.”

Sep 10, 2008 by Jason from Windber, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Located in a nice neighborhood, very spacious rooms, really quiet.
• The sign leading into the hotel is small and easily missed.

“The Hilton is located in a very nice, quiet neighborhood. The room was very spacious and quiet accommodating. The staff was friendly and answered all questions in a very polite manner. I would recommend staying at the Hilton in Columbia, MD.”

Sep 5, 2008 by Chris from Greenwich, CT
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[10]

• Swimming pool and exercise room.
• Uneven floors in room - tripping hazard.

“The hotel is well located in a business park convenient to restaurants, shopping, and entertainment.”

Aug 9, 2008 by Jody from Greensburg, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[8]

• Clean, convenient.
• Older furniture, bathroom grout.

“It was easy to find, clean, and the staff was quit friendly. Our stay was short and we didn't use many amenities.”

Aug 5, 2008 by Fran from Fredericksburg, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• This is a really wonderful hotel. Would love to go there again.

“The hotel is beautiful. The rooms were really nice. The restaurant was great. The atmosphere was perfect for my husband and I.”

Aug 2, 2008 by Michael from Staten Island, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Clean, well appointed rooms, great value.
• Charged $15 for a roll in cot.

“Very clean well appointed rooms, pool and hot tub for the family, very friendly helpful staff.”

Aug 1, 2008 by Jay from Powder Springs, GA
Overall Rating: 3
Cleanliness:[6] • Staff:[7] • Location:[2]

• Decent amenities.
• Everything cost money. A micro in the room, water everything.

“The staff are great, and although way overpriced the food and drink are good too.”

Jul 27, 2008 by Bill from Macomb, MI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The room was very clean and it was three stars all the way.
• I liked everything- it was great.

“Fantastic- definitely exceeded my expectations.”

Jul 19, 2008 by Wc from Dallastown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• The rooms are laid out wonderful with a separate sitting area. Multimedia TV great too!
• The shower was a little awkward with the soap dish at eye level.

“Staff was excellent, room was fabulous, well equipped gym, great views, will stay again and will recommend to others.”

Jul 17, 2008 by Tyler from Grand Rapids, MI
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Comfortable sleeping arrangements.
• Trash left under bed from previous guest.

“I haven't slept so well in a hotel in years!”

Jul 15, 2008 by Jim from Mercer, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Swimming pool, hot tub, exercise room were outstanding.
• Nothing.

“Excellent. The staff could not have been more accommodating.”

Jul 15, 2008 by Laura from Seattle, WA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[6]

• Friendly staff, nice pool, fun architecture. Posh but not pretentious.
• Difficult to find due to out of the way location and poor signs.

“Although the decor and professional staff showed the hotel to be upscale and fancy. My rowdy young children and I were made to feel right at home. The glass elevator particularly intrigued the kids. The indoor pool, although unremarkable, was a decent size and temperature for family swimming. Overall convenient and restful. Call for specific instructions on locating the hotel, which is in an out of the way area with very small signs.”

Jul 12, 2008 by Chris from Greenwich, CT
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Swimming pool.
• Exercise room was not available.

“Well kept hotel with a reasonably good restaurant, in a country like setting close to shopping and entertainment.”

Jul 3, 2008 by Ashish from Ellicott City, MD
Overall Rating: 7
Cleanliness:[7] • Staff:[9] • Location:[8]

• Good Internet connection.
• Did not have smoke free room available at that time.

“Good hotel overall.”

Jul 2, 2008 by Don from Palmyra, PA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Cold AC.
• Rooms are older and seem a little out of date.

“Over all it was a good stay for the money.”

Jun 3, 2008 by Danielle from Baldwin, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The staff did everything to accommodate our special needs.

“We were very excited to finally stay at a Hilton hotel. This one exceeded our expectations in every way. The staff went above and beyond what was expected anytime their services were needed. Specifically, my friend and I had left the hotel briefly Sat. evening to pick up dinner for the children. While out, we were the victims of a hit and run automobile accident where we were taken to the hospital. Upon returning in the very early hours to the hotel, we had to request a cot for an additional and unexpected guest. The hotel was out of them as they were completely booked. However, moments after returning to our room, there was a knock at the door and someone delivering an extra bed! I cannot even begin to tell you how much this meant to us and what an impression it made on us of the helpful staff at Hilton!”

Jun 2, 2008 by Melisa from Bridgeville, DE
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Set up.
• Bar closed early.

“We were very satisfied with our accommodations. The people at the front desk and the driver of the shuttle were great. Would stay again without a doubt.”

May 30, 2008 by Veronica from Parker, CO
Overall Rating: 7
Cleanliness:[5] • Staff:[6] • Location:[9]

• They were accommodating with the need for a fridge for baby bottles at no extra cost.
• They never cleaned our room and were very unapologetic about it.

“I have stayed at this hotel many previous times. The service this time was not as friendly or accommodating. Everyone has a bad day and we will stay here again.”

May 22, 2008 by Ron from Atlanta, GA
Overall Rating: 5
Cleanliness:[2] • Staff:[8] • Location:[9]

• Friendliness and knowledge ability of the front desk staff.
• Every meal eaten, whether in the restaurant or room was poorly prepared, especially for the price.

“The hallways reeked of cigarette ashes as the maids went about their duties, most unpleasant. The lamps in the lobby appeared to not have been dusted since the hotel opened. The restaurant staff was curt and overwhelmed. I was served unripe avocado on a room service sandwich. For those not familiar, unripe avocado is like eating a tennis ball without the fuzz.”

May 10, 2008 by Linda from Union, ME
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[5]

• Easy to find and good value for the price.
• The lobby was dominated by a party over run with children that raised terror throughout the hotel.

“The hotel staff is aggressively friendly where it seems the focus is more on winning a popularity contest than providing professional service. The printer in the business center did not work and there was no one on staff on a Saturday evening to fix it. Many business travelers are on a 24-7 schedule and require full-time access to the business basics.”

May 9, 2008 by Mark from Richmond Hill, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Excellent beds, loved the 3 choices of pillows available, great service.
• Did not like the view on the inside rooms, dark, dreary.

“This hotel is a good business traveler hotel - free wireless internet, VPN support, very comfortable beds, high quality restaurant. Pool and gym facilities were adequate. The only issue I had was having a room with a view in the atrium. It was dark, there no natural sunlight, so if you had to work in the room for extended times, it was depressing.”

May 8, 2008 by Frank from Silver Spring, MD
Overall Rating: 5
Cleanliness:[6] • Staff:[9] • Location:[8]

• The pool.
• Bathroom floor dirty.

“Needs a little improvement in the maintenance and cleanness of the bathroom.”

May 7, 2008 by Gloria from Boca Raton, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• From the appearance, we thought it was new. It's about 35 years old.
• Need to have a safe in the room and a fridge .

“Was pleasantly surprised with the quiet wooded area just off the highway. Lots of restaurants near by.”

May 7, 2008 by Dwayne from Washington, DC
Overall Rating: 7
Cleanliness:[9] • Staff:[7] • Location:[7]

• The bed was comfortable.
• The hotel did not have any cribs.

“Nice hotel, but it was sold out so they ran out of cribs. (so they said) At first they refused to put a rollway bed in there but finally did it.”

May 2, 2008 by Melvin from Chester, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean and convenience location.
• Use pool and business center.

“The Hilton in Columbia Maryland is convenience to get to and very clean. The staff is also friendly to their guest.”

Apr 30, 2008 by Amanti from Brooklyn, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• Hot tub, atrium.
• Public transportation is not near.

“I've stayed here often. My only problem was that when I don't have my own transportation, they only offer transportation within a 5 mile radius, which does not put you close to public transportation.”

Apr 30, 2008 by Mtj from Cary, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[6]

• Clean linen and comfortable bed.
• Bathtub a bit dirty (i.e. grout around the tub). The bathroom floor is sticky.

“Excellent hotel for the money. Nice friendly staff, clean beds and linen.”

Apr 22, 2008 by Dave from Littleton, NH
Overall Rating: 4
Cleanliness:[5] • Staff:[3] • Location:[4]

• Nice landscaping, friendly bellman.
• Chipping paint, dirty bathrooms, remote location, grumpy desk staff.

“Does not live up to the brand. All I could think of was "putting lipstick on a pig."”

Apr 9, 2008 by Seong-Min from New York, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The staffs were friendly.
• Too crowded - the hotel seems like to have lots of events - when we arrived it was hard to find a parking spot because of a party guest in the hotel.

“I liked the restaurant of the hotel. Moderate and friendly.”

Mar 30, 2008 by Chris from Greenwich, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Competent, courteous staff.

“Nice looking high rise hotel in country setting convenient to shopping, entertainment and many local office parks and other business locations.”

Mar 29, 2008 by Steve from Alamosa, CO
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[10]

• Great location for where I needed to be.
• Bathroom floor was sticky & grimy.

“The motel was located close to where I needed to be and also not far from the airport (20 minutes drive to BWI). The lobby & restaurant were very attractive & roomy. The room seemed fresh and clean, however I was very disappointed about the bathroom floor--It was sticky, with accumulated grime from insufficient cleaning. I expected more from a 3-star motel! However other than that I was pleased and will probably stay there again.”

Mar 28, 2008 by Steven N. from Springfield, MA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[7]

• Friendly staff, clean rooms.
• Parking.

“Nice, clean hotel with indoor pool, friendly staff, clean rooms. Really had no complaints.”

Mar 20, 2008 by Deb from Hudson, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[4]

• Great hotel location and bargain.
• Restaurant food was awful and overpriced. Wait staff seemed inconvenienced to serve us.

“Have stayed here several times. If you avoid the restaurant, you'll be fine.”

Mar 19, 2008 by David from Raleigh, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very clean, comfortable and quiet.
• No complaints!

“This was a pleasurable stop on the way from Massachusetts to North Carolina. The rooms are superbly arranged and equipped. We hope to stay here again!”

Mar 12, 2008 by Kathleen from Severn, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff exceedingly friendly.
• Not enough smoking rooms available, had to stay in a 2-bed room.

“Very attractive facilities, staff very friendly compared to a lot of my hotel visits, my expectations were met.”

Mar 7, 2008 by Dianne from Atlanta, GA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• The pillows were excellent. Bed was very comfortable. Room was very clean.
• Unable to adjust heat/cooling.

“I was very pleased with my room. It was clean and inviting. The bed was very comfortable with down like comforter and pillows. I would certainly recommend the hotel.”

Feb 24, 2008 by Connie from Austin, TX
Overall Rating: 4
Cleanliness:[7] • Staff:[4] • Location:[7]

• Rooms were clean and beds comfortable; Wall Street Journal available in the morning.
• Restaurant food was dreadful.

“The rooms are clean and quiet and the beds are comfortable. I was surprised to find that, at a Hilton, the bathroom were very Motel 6. (Fan comes on with the light.) Most disappointing: the restaurant and room service food was just awful, and the first night I was there, I had to call the order in twice-they lost the first one.”

Feb 22, 2008 by Larry from West Hills, CA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, cleanliness, very quiet, everything you expect and more.
• The window of my room opens into the lobby courtyard - perfect outside room.

“A great place to stay for business. Given the choice, would prefer a room that looks outside instead of one looking into the hotel lobby and courtyard - result in always closing the drapes. Love their cup size coffee maker (1 or 2 cups). Supplies coffee, regular and decafe, 3 different variety tea bags, sugar, but no non-dairy creamer (a small minus). Old fashion TV. A hotel of this caliber should have a newer HD or non-tube TV. Overall very pleasant stay.”

Feb 1, 2008 by Blanca from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• I was treated exceptionally well by the people at the restaurant at breakfast, the only meal I had there.
• The heat took a long time to warm up and it was a very cold day and I was sick.

“Beautiful, upscale hotel hidden away from the hustle and bustle. Staying there made me feel special, like I was pampering myself. Getting it for a reasonable price was a big plus that put another smile on my face.”

Jan 24, 2008 by Wendy from Strongsville, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[8]

• The pool was clean, staff was friendly.
• Room service food wasn't great and it was cold- ordered twice and still cold.

“Nice, clean, food not so great.”

Jan 21, 2008 by Meryl from Chatsworth, CA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Front desk staff friendly and helpful, room comfortable, good bed linens and pillows, Washington Post and WSJ available.
• Bathrooms too small, service at the restaurant slow, not near any place to eat for after-hours-meals.

“The restaurant didn't seem to have enough servers during breakfast. The hotel is well kept and has a very pretty lobby. The room was fine except the bathroom was very small; however, with the outside sink, it was fine. Water quality from the sink was undrinkable. In room coffee and Crabtree and Evelyn bath products a nice touch. I have stayed in many three-star hotels that are far worse than this, and I was pleasantly surprised. I have stayed in top hotels -- Four Seasons, Ritz Carlton, Caesar's Palace and Wynn in Vegas. I know a great hotel. This was a good three-star hotel.”

Jan 16, 2008 by Beth from Glen Mills, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Beds comfortable.
• Not enough coffee and phone line didn't work to batch out credit card machine for our business.

“Overall good experience.”

Jan 16, 2008 by Caroline from Stafford, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff helped with car when it broke down.
• restaurant was 2 expensive and spoke very little English

“Pleased over all for the price. Pool could have been warmer.”

Jan 10, 2008 by Evelyn from Summerville, SC
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[6]

• Hilton Honors Program.
• This trip was not up to the hotel or the chains normal performance.

“I had some problems this visit with heating/cooling equipment and communication with the housekeeping staff. When I complained, the front desk staff was prompt to respond and take care of the issues.”

Dec 31, 2007 by Brenda from Ellicott City, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly staff, attractive rooms & nice toiletries.
• Morgan's restaurant food could be improved.

“I would definitely stay here again. Very nice hotel, wonderful, helpful staff. The bedding was comfortable and the room was of a nice size. My son enjoyed the pool as well.”

Dec 28, 2007 by Brenda from Ellicott City, MD
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front desk personnel were very friendly & helpful.
• The food at Morgans (restaurant) could be better.

“I had a pleasant stay. Comfortable beds, good maid service, nice toiletries (Crabtree & Evelyn). I would stay here again.”

Dec 26, 2007 by Kathleen from Severn, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly accommodating staff, amenities and comfort.
• Cannot think of anything.

“Very attractive architecture in a convenient location, along with an upscale environment that makes you feels pampered as soon as you walk in the door.”

Dec 26, 2007 by Sherry from Beverly Hills, CA
Overall Rating: 5
Cleanliness:[9] • Staff:[4] • Location:[4]

• The landscaping is excellent and the restaurant is conveniently located within the property. Physical appearance is very organized. Great shuttle svc.
• One person in the staff wasn't intelligent.

“Very great environment for special occasions. Great lodging for both leisure and business travelers. Very spacious and clean facility. Some staff members could use a little improvement on proper adequate towards guest&”

Dec 16, 2007 by Ted from Charlottesville, VA
Overall Rating: 8
Cleanliness:[10] • Staff:[10] • Location:[7]

• Appearance was great.
• Inadequate soundproofing.

“The staff of this hotel has tried very hard to meet the standards one would expect of the Hilton chain. Unfortunately the soundproofing between the rooms is highly inadequate and, for that reason alone, this building should be part of a different lower ranked chain.”

Dec 16, 2007 by Carly from Boyce, VA
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[6]

• The atrium was beautiful.
• The walls were a little thin. I could hear everything next door.

“Everything was very nice. Not too over the top, but exactly what I would expect from a Hilton. The hotel is a little off the beaten path, but overall very central to the mall and restaurants.”