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User Reviews for Marriott J.W. Hotel National PlaceResearch 585 user reviews for Marriott J.W. Hotel National Place.
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Research User Reviews for Marriott J.W. Hotel National Place (21-40 of 585)
Jul 31, 2009 by
Mkchelle from Melbourne,FL
“We loved the location. Our only complaint was the lack of family restaurants. We ate at the museum restaurants and that was costly. The hotel was beautiful, it was our best stay thus far through Priceline.” Jul 28, 2009 by
Dawn from Mountville,PA
“Extremely pleased with the hotel and staff. Rooms were very nice and clean, and QUIET!” Jul 7, 2009 by
Erin from Rochdale,MA
“Nice hotel, very busy (in a shopping center). Walking distance to all monuments, museums, White House. Our room was on the first floor next to the maid's closets and the ice machines so, not the best room experience, but it was clean and nice enough. Parking charges are ridiculously expensive, found a cheaper self-parking garage around the corner.” Jul 5, 2009 by
Rudy from Moscow Mills,MO
“We had a very great time.” Jul 4, 2009 by
Jennifer from South River,NJ
“Very elegant place with a high tolerance for individuals or families making a short trip on a summer weekend. I really liked it and it was near everyplace I had to be. Nice lobby for a business meeting I had while there.” Jun 24, 2009 by
Kevin from Phila,PA
“Great view but a damp floor, musty odor.” 0 of 1 people found this review helpful.Jun 12, 2009 by
Rob from Merritt Island,FL
“Excellent. The elevators were very different then normal and I liked them. The staff was very friendly, from the cleaning staff, security, front desk and lobby. We had never been to DC so we had lots of questions and needed advise. It was given easily and it was correct.” May 6, 2009 by
Erin from Snohomish,WA
“Great hotel! The service was amazing and all of the little extras made our stay incredibly enjoyable.” Apr 18, 2009 by
Debra from Bronx,NY
“This is a great place to stay if you are in DC, the quality of the hotel, the efficiency of the staff and the feeling of welcome was fantastic. My only problem is check out time. Even the late check out of 1:00 pm as opposed to normal 12:00 pm check out was very inconvenient for me.” Mar 25, 2009 by
Lee from Pawleys Island,SC
“The rooms were very comfortable and clean. The staff with the exception of the concierge, was pleasant and helpful.” Mar 18, 2009 by
Sean from Washington,DC
“Hotel was spacious and modern. Room was clean and comfortable. Staff was very friendly, helpful, and courteous. Dessert at hotel bar was below par - bought in, not made on site.” Mar 12, 2009 by
Stan from Katonah,NY
“An exceptional hotel just blocks from the white house and museums.” Mar 9, 2009 by
Jon from New York,NY
“Brand name hotel living up to its quality image.” Mar 2, 2009 by
Tim from Atlanta,GA
“The hotel has a great location. But the paint on my wall was peeling and my shower head was coming off the wall. Comfy bed, small room, decent view.” Feb 13, 2009 by
Martin from Hammond,IN
“The JW Marriott is a very pleasant place to stay; it is well situated, comfortable, clean and friendly.” Jan 25, 2009 by
Summer from Calgary,Canada
“Overall the J W Marriott was very clean, the staff was friendly and helpful and the room was comfortable. The feeling of the lobby was very welcoming.” 0 of 1 people found this review helpful.Dec 1, 2008 by
Kirsten from Delafield,WI
“This hotel exceeded our expectations. It is centrally located in the heart of downtown D.C. Walking distance to major attractions like the White House and Lincoln Memorial. We could see the top of the Washington Memorial from our hotel room. The lobby and rooms are beautiful, beds and sheets are comfy (they have feather bedding) and the staff bent over backwards. Stay here for sure if you want to be comfortable with the extra amenities of a nice hotel. We did not have time to use the workout facility, but we checked it out and it was really clean. They even have saunas. The perfect place to stay and see D.C. in style.” Nov 24, 2008 by
Fabiano from Jersey City,NJ
“Luxury installations, fine furniture and great services. Superb location.” Nov 18, 2008 by
Meredith from Merrick,NY
“The hotel was beautiful, but our experience was horrible! After a long conference, all we wanted to do was rent a movie and get room service. However, the televisions were out. When we called the front desk, we were told that there was a storm outside and that the hotel was out. Since we had just come from outside, we knew that it was not even raining. We had to initiate any phone call and after two hours of back and forth were still told that the TVs were all out. We found it interesting because the rooms across the way had their TVs working! I understand these things happen, but at least be honest about it! An annoying experience.” Sep 25, 2008 by
Robert
“Had a great time at the JW Marriott. The room was small but very comfortable, view was great and the bed was amazing. I can't say enough about the location of this hotel, the monuments were close enough to walk to them, and we felt very safe about walking the DC streets any time of night. In one word. Phenomenal!” Sep 25, 2008 by
Chuck
“Appeared to be brand new high quality finish materials throughout, friendly and helpful staff. Excellent location to attractions nearby restaurants.” Sep 24, 2008 by
Elaine
“Lobby, room, and all public spaces tasteful and emaculate. Hotel is quiet and friendly, as well as being well situated for all that Washington DC has to offer.” Sep 19, 2008 by
Sabrina
“Everything you would hope for and expect in a luxury hotel. Elegant, spacious, quiet, hospitable and conveniently located. I loved that Starbuck's was right in the lobby. Since we didn't dip into the room's snack bar (though tempting), our check-out was automatic--nothing to do. Finally, getting down to pet peeves: we were never disturbed by, or even aware of, housekeeping. Everything was kept elegant and beautiful by invisible means. It doesn't get better than that.” Sep 14, 2008 by
Emma from Raytown, MO
“The bell staff is extraordinary - the backbone of the reputation of the hotel. Check in staff is diffident - not overly welcoming, but the bell staff covers for that. The restaurant in this hotel is overpriced and the food is average. The restaurant was most often empty. Hotel needs to evaluate.” Sep 7, 2008 by
P from Boston, MA
“Overall, this hotel was excellent. The only problem was that the service wasn't the best. I asked for a bottle opener and had to wait almost 2 hours but finally ended up going downstairs myself to get it from the restaurant. Other than that, the hotel was beautiful and an excellent choice.” Aug 30, 2008 by
Mark from Ellsworth, ME
“Would I stay at the J.W. Marriott again? Absolutely. The staffers are way above average in courtesy and helpfulness. This was my first stay there, and I understand that the hotel has recently been totally remodeled. Very nice job! My only complaint is with the restaurant. We ate there twice, and had bad experiences both times. However, I will hasten to add that when we pointed out the problems, the staff swiftly and apologetically attempted to correct them. I do think, though, that there are some serious quality control issues in their kitchen which need to be addressed immediately. But if you can plan to eat all of your meals somewhere off premises (and that's not too hard), I would heartily recommend this hotel.” Aug 25, 2008 by
Jean from Germantown, MD
“The Marriott was very nice. The accessible room we stayed in was very well appointed and comfortable. Gracious staff. Convenient location to museums.” Aug 23, 2008 by
Kurt from Bonaire, GA
“I love the hotel, it is very luxurious.” Aug 16, 2008 by
John M. from Jacksonville, FL
“We will definitely stay at this hotel again. We really liked the location.” Aug 16, 2008 by
Mary A. from Waterford, MI
“This hotel was recently renovated and it shows. Everything was clean and updated. In fact, when we were staying there we remarked how nice and large the LG TV was in our room. The next morning we woke up to find a box next to every door in the hallway even though the TV in our room was only 2 years old; they were updating again and putting brand new larger TVs in the room. The view from our bedroom window was the Washington Monument. The hotel is within walking distance of the Smithsonian Museums, the White House, the Capitol Building and just about all of the memorials (Lincoln, WWII, Korean, Vietnam). We found a great place (reasonably priced) for a quick breakfast or lunch, just around the corner (Corner Bakery). The staff; I could go on for hours about how well the staff treated us. We were celebrating our 35th wedding anniversary on the day we arrived. Upon our return to our room, from site-seeing we were greeted with an imported bottle of wine and 6 chocolate covered cherries. This made our evening very special and was a wonderful ending to a fantastic day of touring. The elevators are very different/fun/efficient, instead of pushing the floor button after getting inside, you push the floor button on the outside and are directed to either door B, C, D, E or F. This elevator takes you directly to your floor without stopping at any other floors efficiently. Wonderful hotel, fantastic staff, great location!” Aug 14, 2008 by
Mary Ann from Waterford, Michigan
“We were treated like royalty from the moment we drove up. Everyone from the parking attendant, to the bellman, to the front desk was very friendly and accommodating. Our room had a wonderful view of the Washington Monument. The front desk supervisor surprised us with a card congratulating us on our 35th wedding anniversary, along with an imported bottle of wine and 6 chocolate covered strawberries, which made our first evening at the hotel very special. The king size bed was very comfortable and the room was spotless. Location. As stated earlier the Washington Monument was visible right outside of our window ~ that's because it was only a couple blocks away, along with the White House, all of the Smithsonian Museums and many of the memorials (WWII, Vietnam, Korean, Lincoln, etc) The elevator was fun and efficient ~ you pushed the floor number on the outer wall and it would direct you to the elevator door B, C, D, E or F that would take you directly to your floor without stopping on the way. Just around the corner from the hotel is the Corner Bakery ~ a nice place for a quick breakfast and quite reasonably priced. I highly recommend this hotel to anyone traveling to Washington DC as a tourist or for business.” Aug 14, 2008 by
Rosemarie from Newtown Square, PA
“The hotel was beautiful and modern, lots of friendly helpful staff. The restaurant and cocktail lounge were really nice and the location on Pennsylvania avenue was so great for walking to so many of the attractions. We will definitely go back again. Only complaint - our room was on the small side and had no refrigerator which we really needed.” Aug 8, 2008 by
Darlene from Upland, IN
“The Marriott exceeded our needs and the staff was overboard in taking care of us. My father was in a wheel-chair and the room was excellent for him. They provided us with connecting suites so we could watch over my parents with ease. The hotel supplied all our additional requests with regard to a bedside commode for my father and a separate refrigerator for our cold beverages, etc. They were all amazing and we would have no problem recommending them for anyone in any kind of circumstance. Check in and check out was simple. They even allowed us an early arrival and a late departure at no extra charge. The rooms were beautiful and very clean, beds were extremely comfortable and our experience with any of the staff was incredibly wonderful! They deserve as many stars as they can get!” Aug 8, 2008 by
Joe from Endwell, NY
“The Marriott Penn Ave is a first rate hotel, located centrally in downtown DC. The easy/quick access to the prime DC sites, multiple local restaurants, and easy access to the Metro make it very convenient. Valet parking rates are high and in the future I would park separately and walk short distance to hotel.” Jul 25, 2008 by
Anthony from Lake St. Louis, MO
“Very friendly and helpful staff, from the door person to the front desk everyone was very nice and made the stay very pleasant. Good location for Fenway. The hotel was safe, clean and quite.” Jul 11, 2008 by
Alexa from Greenville, SC
“Our stay at the hotel was very pleasant. We enjoyed the pool, hot tub, fitness room and sauna. It's a good place for travelers who are looking for a great hotel convenient to the Mall. Short walk to the White House and Metro stop. Overall it was a great hotel and we would definitely return.” Jul 10, 2008 by
Stephanie from Fontana, CA
“I had a wonderful experience at this hotel. The staff was very polite, accommodating and knowledgeable. Because of problems with our flight we needed to stay an extra night for a few hours. The staff was so understanding that they gave us a room for about 60% off the rate. Everyone from the manager, valet, front desk, bellman, concierge and even security made me feel welcomed. I was very impressed.” Jun 4, 2008 by
Rmsd from San Diego, CA
“The valet at the lobby was kind enough to point that the parking spot on the street outside was free versus having to pay for parking. Now thats customer service!” May 28, 2008 by
Asantewa from Seattle, WA
“This hotel is excellent! The location, the furnishings both in lobby and rooms, the staff, and the new elevator system were all great!” May 25, 2008 by
Jason from Mesa, AZ
“Overall the experience was good. Hotel staff was attentive, and courteous. Location was excellent for near by attractions. Easily within walking distance of the national mall.” May 23, 2008 by
Glenn from West Chester, PA
“A great location and well maintained hotel. Friendly staff with good service.” May 21, 2008 by
Jon from Piscataway, NJ
“Overall good hotel, great location. I would stay at again, however I am not sure if the price was right. Many lower quality (in stars) hotels offer more for less money. There was an extra charge for wireless internet, and no continental breakfast. The rooms were nice and everything was clean. The staff was very helpful.” May 15, 2008 by
Martha from Burleson, TX
“After the first wrong steer, the concierge gave me on directions. I was hesitant to go to this place but decided to try it. I went to the place, he recommended against my better judgement (and the backhand insult), thinking surely it was good food, not just quantity as I specifically mentioned, crab cakes, and shrimp, something like Hougate's, and it was a special night and not because it did have a large buffet. It did have a buffet of poor quality food. I hated that I paid an arm and a leg for that when DC. Maryland and surrounding vicinity have several good seafood places. That was the second time he gave wrong advice. If it wasn't for him, I would have given a 10+ rating for the performance of hotel staff, as the rest were excellent from check-in, to bellman, maids - all leap tall buildings with a single bound in my opinion. The doorman steered us to Zola's and Georgia Brown. And they were great places. They know the town better than the supposed expert. Anytime (which was 3 total), we asked the concierge for help. It was if we were bothering him, and he looked down his nose at us. This was not the sign of a professional, or what I remembered the last time I was at this hotel.” May 7, 2008 by
John from Winnebago, IL
“The location was perfect for site seeing in Washington, DC. We could walk to everything that we wanted to visit. We will return to this hotel next year.” May 6, 2008 by
Lee from Davidson, OK
“Great location, friendly staff, a good place to take the family or a romantic couples weekend.” May 5, 2008 by
Mark from Covina, CA
“If you are looking for a high-end hotel in the heart of D.C. this is it. Five minute walk to the White House and not much further to other major sites. Three blocks to the Metro. Hotel service is excellent as are the amenities and cleanliness. The PERFECT place to stay in D.C.” Apr 28, 2008 by
Sandra from Dixmont, ME
“This hotel could not have been more conveniently located to the National Mall. Great when you are traveling with three children. The staff was very helpful, the rooms were comfortable. The pool was a decent size pool, versus the little pools they usually put in hotels.” Apr 17, 2008 by
Emily from Virginia Beach, VA
“We had a nice stay and definitely got our money's worth. The room was nice and spacious, even if the bathroom was a little small. The linens and bedding were very soft and comfortable. As for location, it doesn't get much better. We had a view of the Washington Monument from our room and were just a few blocks from the White House. We have stayed here several times and are never disappointed.” Apr 14, 2008 by
Allen from Lewiston, ID
“We just needed a room for the night and did not spend much time checking out the motel, but what we did see was very nice. It was more suited for a business type clientele and not a family looking for a fun getaway. It is however located close to a lot of DC historic attractions.” Apr 8, 2008 by
Deena from Peachtree City, GA
“The hotel was what I had hoped for. There was only one complaint, not the hotels fault. At 5 am Saturday morning, the fire alarm went off and an announcement rang through the rooms that a fire had been spotted. Of course we all went down the stairs and as soon as we walked out of the building, everyone was walking back into the hotel. When asked what happened, the bellhop said someone lit a cigarette. Wow, what a sensitive fire alarm system. Needless to say whoever lit that cigarette deserved a beating.” Hotel Representatives:
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