My Travel Guide home

User Reviews for Marriott J.W. Hotel National Place

Research 542 user reviews for Marriott J.W. Hotel National Place.

« Go back to Marriott J.W. Hotel National Place
1331 Pennsylvania Avenue, Washington, DC

Research User Reviews for Marriott J.W. Hotel National Place (1-20 of 542)

Average User Rating: 8.5
User Rating Score:8.5
Cleanliness:[9.0] • Staff:[8.5] • Location:[9.5]
Based on 1618 user ratings
Add Your Own Rating

Sep 14, 2008 by Emma from Raytown, MO
Overall Rating: 6 User Rating Score: 6
Cleanliness:[9] • Staff:[10] • Location:[10]

  • The service.
  • NA.

“The bell staff is extraordinary - the backbone of the reputation of the hotel. Check in staff is diffident - not overly welcoming, but the bell staff covers for that. The restaurant in this hotel is overpriced and the food is average. The restaurant was most often empty. Hotel needs to evaluate.”

Was this review helpful to you? → YES / NO

Sep 7, 2008 by P from Boston, MA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[4] • Location:[10]

  • It was very clean and well decorated. The beds were very plush and extremely luxurious. The televisions were all flat screen.
  • The room service was extremely slow. I called three times over the course of an hour to ask for a bottle opener and ended up having to go down myself.

“Overall, this hotel was excellent. The only problem was that the service wasn't the best. I asked for a bottle opener and had to wait almost 2 hours but finally ended up going downstairs myself to get it from the restaurant. Other than that, the hotel was beautiful and an excellent choice.”

Was this review helpful to you? → YES / NO

Aug 30, 2008 by Mark from Ellsworth, ME
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

  • The staff was wonderful! Always way beyond courteous and helpful The best!
  • Ate at the restaurant twice, had two bad experiences. But staff tried to make it right.

“Would I stay at the J.W. Marriott again? Absolutely. The staffers are way above average in courtesy and helpfulness. This was my first stay there, and I understand that the hotel has recently been totally remodeled. Very nice job! My only complaint is with the restaurant. We ate there twice, and had bad experiences both times. However, I will hasten to add that when we pointed out the problems, the staff swiftly and apologetically attempted to correct them. I do think, though, that there are some serious quality control issues in their kitchen which need to be addressed immediately. But if you can plan to eat all of your meals somewhere off premises (and that's not too hard), I would heartily recommend this hotel.”

Was this review helpful to you? → YES / NO

Aug 25, 2008 by Jean from Germantown, MD
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice rooms and good service friendly.
  • NA.

“The Marriott was very nice. The accessible room we stayed in was very well appointed and comfortable. Gracious staff. Convenient location to museums.”

Was this review helpful to you? → YES / NO

Aug 23, 2008 by Kurt from Bonaire, GA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Nice clean and upscale close to all the sites in DC.
  • Expensive. Had to pay an additional $70 to park.

“I love the hotel, it is very luxurious.”

Was this review helpful to you? → YES / NO

Aug 16, 2008 by John M. from Jacksonville, FL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[10]

  • Location and check out time!
  • Rooms are small.

“We will definitely stay at this hotel again. We really liked the location.”

Was this review helpful to you? → YES / NO

Aug 16, 2008 by Mary A. from Waterford, MI
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Friendly staff. Close proximity to everything. Clean room.
  • Everything was excellent.

“This hotel was recently renovated and it shows. Everything was clean and updated. In fact, when we were staying there we remarked how nice and large the LG TV was in our room. The next morning we woke up to find a box next to every door in the hallway even though the TV in our room was only 2 years old; they were updating again and putting brand new larger TVs in the room. The view from our bedroom window was the Washington Monument. The hotel is within walking distance of the Smithsonian Museums, the White House, the Capitol Building and just about all of the memorials (Lincoln, WWII, Korean, Vietnam). We found a great place (reasonably priced) for a quick breakfast or lunch, just around the corner (Corner Bakery). The staff; I could go on for hours about how well the staff treated us. We were celebrating our 35th wedding anniversary on the day we arrived. Upon our return to our room, from site-seeing we were greeted with an imported bottle of wine and 6 chocolate covered cherries. This made our evening very special and was a wonderful ending to a fantastic day of touring. The elevators are very different/fun/efficient, instead of pushing the floor button after getting inside, you push the floor button on the outside and are directed to either door B, C, D, E or F. This elevator takes you directly to your floor without stopping at any other floors efficiently. Wonderful hotel, fantastic staff, great location!”

Was this review helpful to you? → YES / NO

Aug 14, 2008 by Mary Ann from Waterford, Michigan
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Everything.
  • Absolutely nothing.

“We were treated like royalty from the moment we drove up. Everyone from the parking attendant, to the bellman, to the front desk was very friendly and accommodating. Our room had a wonderful view of the Washington Monument. The front desk supervisor surprised us with a card congratulating us on our 35th wedding anniversary, along with an imported bottle of wine and 6 chocolate covered strawberries, which made our first evening at the hotel very special. The king size bed was very comfortable and the room was spotless. Location. As stated earlier the Washington Monument was visible right outside of our window ~ that's because it was only a couple blocks away, along with the White House, all of the Smithsonian Museums and many of the memorials (WWII, Vietnam, Korean, Lincoln, etc) The elevator was fun and efficient ~ you pushed the floor number on the outer wall and it would direct you to the elevator door B, C, D, E or F that would take you directly to your floor without stopping on the way. Just around the corner from the hotel is the Corner Bakery ~ a nice place for a quick breakfast and quite reasonably priced. I highly recommend this hotel to anyone traveling to Washington DC as a tourist or for business.”

Was this review helpful to you? → YES / NO

Aug 14, 2008 by Rosemarie from Newtown Square, PA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Able to walk to lots of sights, nice shops, restaurants.
  • Our room and bathroom was very small.

“The hotel was beautiful and modern, lots of friendly helpful staff. The restaurant and cocktail lounge were really nice and the location on Pennsylvania avenue was so great for walking to so many of the attractions. We will definitely go back again. Only complaint - our room was on the small side and had no refrigerator which we really needed.”

Was this review helpful to you? → YES / NO

Aug 8, 2008 by Darlene from Upland, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • They were disability-friendly for my elderly father and they provided everything I requested and with a wonderful attitude regarding our needs.
  • I would have liked a vent fan in the bathroom.

“The Marriott exceeded our needs and the staff was overboard in taking care of us. My father was in a wheel-chair and the room was excellent for him. They provided us with connecting suites so we could watch over my parents with ease. The hotel supplied all our additional requests with regard to a bedside commode for my father and a separate refrigerator for our cold beverages, etc. They were all amazing and we would have no problem recommending them for anyone in any kind of circumstance. Check in and check out was simple. They even allowed us an early arrival and a late departure at no extra charge. The rooms were beautiful and very clean, beds were extremely comfortable and our experience with any of the staff was incredibly wonderful! They deserve as many stars as they can get!”

Was this review helpful to you? → YES / NO

Aug 8, 2008 by Joe from Endwell, NY
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

  • The Marriott at Penn Ave was a very nice hotel, in a great location. Easy access to Metro and DC Sites.
  • Valet parking rate of $35.

“The Marriott Penn Ave is a first rate hotel, located centrally in downtown DC. The easy/quick access to the prime DC sites, multiple local restaurants, and easy access to the Metro make it very convenient. Valet parking rates are high and in the future I would park separately and walk short distance to hotel.”

Was this review helpful to you? → YES / NO

Jul 25, 2008 by Anthony from Lake St. Louis, MO
Overall Rating: 7 User Rating Score: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

  • Very friendly and helpful staff, safe and clean.
  • Good location, next time I would stay closer to Faneuil Hall.

“Very friendly and helpful staff, from the door person to the front desk everyone was very nice and made the stay very pleasant. Good location for Fenway. The hotel was safe, clean and quite.”

Was this review helpful to you? → YES / NO

Jul 11, 2008 by Alexa from Greenville, SC
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Fresh fruit and refreshments available.
  • Exiting the hotel through the valet entrance.

“Our stay at the hotel was very pleasant. We enjoyed the pool, hot tub, fitness room and sauna. It's a good place for travelers who are looking for a great hotel convenient to the Mall. Short walk to the White House and Metro stop. Overall it was a great hotel and we would definitely return.”

Was this review helpful to you? → YES / NO

Jul 10, 2008 by Stephanie from Fontana, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[8] • Staff:[9] • Location:[10]

  • The location! I was able to walk to all the major attractions.
  • The bathroom was a little small.

“I had a wonderful experience at this hotel. The staff was very polite, accommodating and knowledgeable. Because of problems with our flight we needed to stay an extra night for a few hours. The staff was so understanding that they gave us a room for about 60% off the rate. Everyone from the manager, valet, front desk, bellman, concierge and even security made me feel welcomed. I was very impressed.”

Was this review helpful to you? → YES / NO

Jun 4, 2008 by Rmsd from San Diego, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Convenient location, great crowd, very helpful staff.
  • Parking is not free.

“The valet at the lobby was kind enough to point that the parking spot on the street outside was free versus having to pay for parking. Now thats customer service!”

Was this review helpful to you? → YES / NO

May 28, 2008 by Asantewa from Seattle, WA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Decorum of lobby and rooms; pool, sauna, Jacuzzi.
  • Frig is only for their goods; no room to hold water or pop.

“This hotel is excellent! The location, the furnishings both in lobby and rooms, the staff, and the new elevator system were all great!”

Was this review helpful to you? → YES / NO

May 25, 2008 by Jason from Mesa, AZ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Friendly staff, and fast responses to requests.
  • Rooms seemed smaller than usual. Parking seemed a bit pricey.

“Overall the experience was good. Hotel staff was attentive, and courteous. Location was excellent for near by attractions. Easily within walking distance of the national mall.”

Was this review helpful to you? → YES / NO

May 23, 2008 by Glenn from West Chester, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Location and staff.
  • Parking.

“A great location and well maintained hotel. Friendly staff with good service.”

Was this review helpful to you? → YES / NO

May 21, 2008 by Jon from Piscataway, NJ
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[10]

  • Location.
  • The chandeliers in the lobby.

“Overall good hotel, great location. I would stay at again, however I am not sure if the price was right. Many lower quality (in stars) hotels offer more for less money. There was an extra charge for wireless internet, and no continental breakfast. The rooms were nice and everything was clean. The staff was very helpful.”

Was this review helpful to you? → YES / NO

May 15, 2008 by Martha from Burleson, TX
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Exceptional location to everything in DC.
  • I asked the concierge a good place to eat seafood, and he gave me a look (yes, I have some chunk in the trunk) and recommended a place with a buffet.

“After the first wrong steer, the concierge gave me on directions. I was hesitant to go to this place but decided to try it. I went to the place, he recommended against my better judgement (and the backhand insult), thinking surely it was good food, not just quantity as I specifically mentioned, crab cakes, and shrimp, something like Hougate's, and it was a special night and not because it did have a large buffet. It did have a buffet of poor quality food. I hated that I paid an arm and a leg for that when DC. Maryland and surrounding vicinity have several good seafood places. That was the second time he gave wrong advice. If it wasn't for him, I would have given a 10+ rating for the performance of hotel staff, as the rest were excellent from check-in, to bellman, maids - all leap tall buildings with a single bound in my opinion. The doorman steered us to Zola's and Georgia Brown. And they were great places. They know the town better than the supposed expert. Anytime (which was 3 total), we asked the concierge for help. It was if we were bothering him, and he looked down his nose at us. This was not the sign of a professional, or what I remembered the last time I was at this hotel.”

Was this review helpful to you? → YES / NO

May 7, 2008 by John from Winnebago, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • This was a high class hotel.
  • Nothing.

“The location was perfect for site seeing in Washington, DC. We could walk to everything that we wanted to visit. We will return to this hotel next year.”

Was this review helpful to you? → YES / NO

May 6, 2008 by Lee from Davidson, OK
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great view, awesome staff, very romantic, I can't imagine a better experience.
  • There were not many place to eat late at night without leaving the area.

“Great location, friendly staff, a good place to take the family or a romantic couples weekend.”

Was this review helpful to you? → YES / NO

May 5, 2008 by Mark from Covina, CA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Clean and well maintained. Fitness center. Premier for visiting D.C.
  • There wasn't really anything not to like, it was perfect.

“If you are looking for a high-end hotel in the heart of D.C. this is it. Five minute walk to the White House and not much further to other major sites. Three blocks to the Metro. Hotel service is excellent as are the amenities and cleanliness. The PERFECT place to stay in D.C.”

Was this review helpful to you? → YES / NO

Apr 28, 2008 by Sandra from Dixmont, ME
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

  • They were able to switch our rooms the following night to connecting rooms.
  • The price of valet parking/ no pets.

“This hotel could not have been more conveniently located to the National Mall. Great when you are traveling with three children. The staff was very helpful, the rooms were comfortable. The pool was a decent size pool, versus the little pools they usually put in hotels.”

Was this review helpful to you? → YES / NO

Apr 17, 2008 by Emily from Virginia Beach, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[9] • Location:[10]

  • Great location, upscale, just what we wanted.
  • Bathroom was small, in hotel restaurant overpriced.

“We had a nice stay and definitely got our money's worth. The room was nice and spacious, even if the bathroom was a little small. The linens and bedding were very soft and comfortable. As for location, it doesn't get much better. We had a view of the Washington Monument from our room and were just a few blocks from the White House. We have stayed here several times and are never disappointed.”

Was this review helpful to you? → YES / NO

Apr 14, 2008 by Allen from Lewiston, ID
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Staff:[9] • Location:[8]

  • Fancy.
  • Restaurants around this motel were very pricey.

“We just needed a room for the night and did not spend much time checking out the motel, but what we did see was very nice. It was more suited for a business type clientele and not a family looking for a fun getaway. It is however located close to a lot of DC historic attractions.”

Was this review helpful to you? → YES / NO

Apr 8, 2008 by Deena from Peachtree City, GA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Location was perfect, the room was very comfortable. I would choose the hotel for my next trip to DC.
  • When we asked about our rewards account the staff did not acknowledge our level of status with the program.

“The hotel was what I had hoped for. There was only one complaint, not the hotels fault. At 5 am Saturday morning, the fire alarm went off and an announcement rang through the rooms that a fire had been spotted. Of course we all went down the stairs and as soon as we walked out of the building, everyone was walking back into the hotel. When asked what happened, the bellhop said someone lit a cigarette. Wow, what a sensitive fire alarm system. Needless to say whoever lit that cigarette deserved a beating.”

Was this review helpful to you? → YES / NO

Apr 7, 2008 by Heather from Saratoga Springs, NY
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great Fitness Room. Awesome Pillows on the Bed, and nice photographs on wall. Cool bay window.
  • Restaurant closed too early so had to eat at lounge. Poor selection for vegetarian. Service lacked personality & slow.

“Great place to stay and see the sights. Rooms were comfortable and clean. Safe location, especially if you are a female traveling alone. Easy access to Metro and cool shops, coffee places, bars and restaurants close by.”

Was this review helpful to you? → YES / NO

Apr 2, 2008 by Dave from Landenberg, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

  • Beds, bathroom.
  • Views, elevators.

“Somewhat inconvenient to get to Metro system (although I didn't really use it much).”

Was this review helpful to you? → YES / NO

Apr 2, 2008 by Anita from Sutherland, VA
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The view was spectacular.
  • The rooms were a bit too small.

“My family came up to Washington to enjoy the Easter Weekend and we like to stay in the 4 and 5 star hotels. We like the quality better of the higher rated hotels. This hotel is one we will definitely visit again. The staff was warm and friendly. The decor of the hotel was beautiful. The View out our window of the Washington Monument was gorgeous. Falling asleep with that view was historical to our family. The beds made you feel as if you were totally relaxed and weightless. If you are planning a trip to Washington D.C. this is the hotel you want to stay in.”

Was this review helpful to you? → YES / NO

Mar 31, 2008 by Fawaz from Jamestown, NC
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great Location. Comfortable room.
  • 20 mines wait for valet to bring car.

“Location, 1.5 blocks away from the White House. Perfect for a little family visit to see the sights of DC.”

Was this review helpful to you? → YES / NO

Mar 31, 2008 by James from Millsboro, DE
Overall Rating: 7 User Rating Score: 7
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Excellent location, great view and very helpful staff.
  • It cost me $50.00 to park the hotel did not offer any validation for parking.

“Excellent hotel, friendly helpful staff, short walks to the National Mall, White House and Metro Stations. Very comfortable room and had a great view.”

Was this review helpful to you? → YES / NO

Mar 28, 2008 by Kristen from Dallas, TX
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Helpful staff, Starbucks in lobby.
  • Confusing elevator system.

“Close to museums, not many food options close by on the weekend because it is an office area.”

Was this review helpful to you? → YES / NO

Mar 28, 2008 by Erin from Fredericksburg, VA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[9] • Location:[9]

  • We enjoyed the pool and the beds were comfy.
  • Our keys didn't work on the second day and I and my children had to stand outside our room (wet from swimming) for 30 min waiting for security.

“Overall the hotel was very nice. It was a great location. For a four star hotel it did lack in some areas, my husband called for his car (they tell you to call 15 in advance) and ended up waiting almost an hour, making him late for a work function. But the hotel was nice, just expected a touch more from a four star hotel, but I'm sure we'd stay there again for the right price.”

Was this review helpful to you? → YES / NO

Mar 28, 2008 by Joe from Chester, VA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[9] • Location:[10]

  • The location was great, easy access to everything.
  • The drinking glasses in the room were not clean. They still had lip marks on the rim of the glass.

“Professional Staff, Room was good size, I was very comfortable there.”

Was this review helpful to you? → YES / NO

Mar 27, 2008 by Jean from Rockaway, NJ
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • The room was very comfortable, and the Starbucks made it easy to get good coffee in the morning.
  • When we arrived, valet parking was full. We were directed to a nearby garage however which was fine.

“I have always liked and trusted the Marriott chain. This was a very nice hotel. The only challenge was the new elevator system. You push your floor from the outside area and then must get in the cab to which you're directed. You would not be able to change your mind, as there are no floor buttons inside the elevator.”

Was this review helpful to you? → YES / NO

Mar 9, 2008 by Suzanne from Indianapolis, IN
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Location.
  • It did not have wireless internet and you had to pay for it. that is insane.

“Beautiful lobby. Very courteous staff. Great elevator system, very secure. We loved the room. I don't know why they didn't have wireless internet.”

Was this review helpful to you? → YES / NO

Mar 3, 2008 by Yomi from Oak Brook, IL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Met expectation and centrally located in Washington, DC.
  • Wireless internet should be free (included in hotel price) and readily available.

“Very nice.”

Was this review helpful to you? → YES / NO

Mar 2, 2008 by Bruce from Annapolis, MD
Overall Rating: 10 User Rating Score: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

  • Location.
  • Access to "The Shops" has now been eliminated except by expedition.

“The JEW Marriott has always been a favorite of mine since it was built in the 80's. I have not stayed here for more than 12 years because I now live in the area. It has recently completed a complete face lift and it is beautiful. However, getting to the "Shops" is now a real pain because of so many inane so-called security measures. That was difficult”

Was this review helpful to you? → YES / NO

Feb 25, 2008 by Gary from Birmingham, AL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • Nice room, nice view, good food, friendly employees.
  • The escalator was inoperable, and there were no signs or instructions on what to do or where to go.

“I will probably go back to the JW Marriott when I return to DC. Very nice hotel.”

Was this review helpful to you? → YES / NO

Feb 24, 2008 by Russ from Hayward, CA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

  • Very clean. The room was all I asked for.
  • Their knowledge about the surrounding geography was a bit thin.

“Pretty simple. It's a nice place to stay. A classic look with the modern amenities you'd hope for in a 4-star hotel.”

Was this review helpful to you? → YES / NO

Feb 5, 2008 by David from West Palm Beach, FL
Overall Rating: 7 User Rating Score: 7
Cleanliness:[10] • Staff:[8] • Location:[10]

  • The room is elegant and beautiful.
  • The room service food was inedible, tasted terrible.

“It is a beautiful hotel, but I feel like a cog in a big chain. I had hoped for a wonderful late room service meal, but instead received what seemed like thawed pre frozen soup, appetizer and dessert with poor service and no attempt to even see if my order was complete, which is was not!”

Was this review helpful to you? → YES / NO

Jan 21, 2008 by Dawn from Pbg, FL
Overall Rating: 8 User Rating Score: 8
Cleanliness:[8] • Staff:[6] • Location:[8]

  • Indoor pool and Jacuzzi, fitness center, and starbucks inside hotel.
  • $30 per day parking garage and no king size beds were available.

“Hotel was similar to a Renaissance Grand Hotel in look and feel. Indoor heated pool and large Jacuzzi are always great features; as well as workout facility. Hotel also has it's own Starbucks located inside, a gift shop, and a restaurant. Tons of staff on hand to help with everything from luggage to dinner plans.”

Was this review helpful to you? → YES / NO

Dec 17, 2007 by Jenn D. from Boulder, CO
Overall Rating: 3 User Rating Score: 3
Cleanliness:[9] • Staff:[5] • Location:[9]

  • Location and hotel facilities.
  • My room didn't have heat or internet access.

“As a business traveler, internet access is my lifeline and I spent 4 hours on the phone and with hotel engineers trying to get it up to speed and working. This crippled my five day business trip to dc I would have paid all the money in the world for internet and heat in my room. The discount wasn't worth it.”

Was this review helpful to you? → YES / NO

Dec 15, 2007 by Greg from Lakewood Ranch, FL
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Recently upgraded rooms and elevators.
  • No good restaurant opens only the grill (which was ok for breakfast).

“Great business hotel.”

Was this review helpful to you? → YES / NO

Dec 11, 2007 by Chung-Chiun from Cleveland Hts, OH
Overall Rating: 9 User Rating Score: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

  • The location of the hotel is very good and the rooms are comfortable.
  • None.

“The rooms in the hotel are comfortable. The service is good and the location is very desirable.”

Was this review helpful to you? → YES / NO

Dec 7, 2007 by Philip from Chesterbrook, PA
Overall Rating: 9 User Rating Score: 9
Cleanliness:[8] • Staff:[8] • Location:[8]

  • Location.
  • Valet took too long.

“Beautiful location and facility. Rooms are super nice.”

Was this review helpful to you? → YES / NO

Dec 6, 2007 by George from Mount Laurel, NJ
Overall Rating: 9 User Rating Score: 9
Cleanliness:[10] • Staff:[10] • Location:[8]

  • The HD TV and audio system in the room were incredible.
  • The only parking available is valet parking which is expensive.

“This hotel is a gorgeous hotel in a great location within walking distance of the white house and the Smithsonian Mall.”

Was this review helpful to you? → YES / NO

Dec 6, 2007 by Dori from Chicago, IL
Overall Rating: 10 User Rating Score: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

  • Great location, high quality rooms.
  • Limited cable channel selection.

“The rooms were nicely appointed with all the amenities. The staffs were super friendly. Loved the kiosk in the lobby for printing boarding passes! New elevator system was a bit odd, and the signs explaining how to use it could be clearer. Perfect location for my meetings in DC. Only real drawback is many of the restaurants and shops in the area close at night, so opportunities to explore the neighborhood were limited.”

Was this review helpful to you? → YES / NO

Dec 5, 2007 by Dan from Clifton, VA
Overall Rating: 8 User Rating Score: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

  • Phenomenal view of the monuments from our room!
  • Retrieving our car from valet parking was a nightmare! Took 60-minutes!

“We loved the hotel, the location, the room (the view)! Did not expect to have the phenomenal view we had from our 14th-floor window. Looking well over the rooftops of buildings across Pennsylvania avenue, with the Washington monument appearing as if it was right outside our window! The only drawback (and it was a major one) was the valet parking situation. There's only one, very cramped driveway leading to the front doors, so you spend a fair amount of time awaiting your turn to get to the valet to unload your car. This, however, paled in comparison to our 60-minute (no joke!) Ordeal in waiting for our car to be brought to us by the severely understaffed valet parking crew (valiant though they were, it was a hotel management problem; not that of the valet parking staff). You couldn't even call ahead to get your car brought around as the valet staff was so overwhelmed they weren't even answering the phone! Awesome hotel, very, very lame valet parking for $30 a night (the only parking offered by the hotel). If you can park in a nearby self-service public garage, you're much, much better off! A sour end to what would otherwise have been an awesome stay! Wake up, Marriott Pennsylvania avenue!”

1 of 1 people found this review helpful.
Was this review helpful to you? → YES / NO
1-20 of 542
NEXT

Compare Prices for Marriott J.W. Hotel National Place

Step 1
Enter your travel details:

graphical calendar interface

graphical calendar interface


Step 2
Choose a travel site:
Orbitz.com
Travelocity
CheapTickets.com
Priceline.com
See more great deals for Marriott J.W. Hotel National Place »
Hotel Representatives:

Copyright © 2008 MTG.com, Inc. All Rights Reserved.
MYTravelGuide is a service mark of priceline.com Incorporated

About Us •  Privacy policy •  Terms and Conditions •  Help  •  Partner Links  •  Free E-mail Alert

SiteMap •  Hotels by City •  City Travel Guides •  Attractions •  Restaurants •  Cheap Hotels •  Hotels in Asia

MyTravelGuide.com is not a booking agent and does not charge any service fees to users of our site.
MyTravelGuide.com is not responsible for content on external web sites.