User Reviews for Courtyard by Marriott Embassy Row

Research User Reviews for Courtyard by Marriott Embassy Row (1-20 of 109)

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Aug 30, 2009 by Glenn from Klamath Falls,OR
Overall Rating: 7

• The bedding and pillows.
• There was a sweaty smell in the room, small pool.

“Friendly staff and excellent bedding and pillows. There was a sweaty smell in the room.”

Jul 28, 2009 by John from Roseville,MN
Overall Rating: 10

• High quality hotel and staff. One of the best experiences that I have ever had in a hotel.
• Very high price for parking, but it was consistent with the area and very prompt.

“I have never written a review this glowing about a hotel. Although there was no concierge, the staff was really knowledgeable and on the money with excellent advice. The free quality coffee in the lobby and the can do attitude of everyone is the real reason this hotel stands out. The hotel was very clean and trouble free, but the staff was wonderful. They said hello, they were really nice people.”

Jul 18, 2009 by John from South Bend,IN
Overall Rating: 8

• Location. Snacks at the front desk. Clean rooms.
• The swimming pool was very small.

“The hotel was great. We were travelling with 3 small children. The room was pretty much standard for a Courtyard Marriot, which in my opinion is good. The front desk staff was very nice and helpful. Great place to stay in DC.”

Jan 12, 2009 by Rodica from Milledgeville,GA
Overall Rating: 9

• Quiet hotel, nice room, friendly staff, and great location.

“This is a hotel one would like to use again after the first time. Even the valet parking was not so dificult as in other hotels, and not very expensive for Washington DC.”

Jan 7, 2009 by Samuel from Nyc,NY
Overall Rating: 9

• The room was large and comfortable. Plenty of bathroom space and closet space. Restaurant food and well stocked snack bar were great.
• Was not told about valet parking fee with hotel in neighborhood with limited parking. Room was on back alley and listen to deliveries and garbage trucks.

“Room was comfortable with plenty of room to work and relaxe. Restaurant served good food,both dinner and breakfast. Snack bar was well stocked. The hotel is in a neighborhood with limited parking so the valet fee should be reconsidered. Our room overlooked a delivery alley so after 4:00am between the garbage trucks and deliveries you couldn't sleep.”

Nov 15, 2008 by Shay from Blacksburg,VA
Overall Rating: 9

• Location, friendly and helpful staff.
  
• Room size. No balcony.

“Great location. Friendly & helpful staff. Clean rooms
”

Oct 6, 2008 by David
Overall Rating: 4

• It was in a nice area.
• Ridiculously expensive food and valet parking.

“The price of the room was pretty good. The worst part about it was there was no on street parking at all, so you were forced to pay the $30 valet fee. Also, the in-hotel restaurant was very expensive as well. $25 for a hamburger? I will most likely never go there again.”

Aug 25, 2008 by Zandra from Richmond, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• The contemporary style of the room; fresh baked cookies in the evening and the inviting and helpful manner of the front desk staff.
• Having to pay $26 per day to park my car in the hotel parking garage.

“Overall, having a hotel with modern conveniences and great location in Washington DC made our vacation much more enjoyable.”

Aug 21, 2008 by Jack from Denver, CO
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[9]

• The front staff was particularly helpful.
• Next to elevator shaft.

“Hotel far exceeded my expectations, made my stay in DC very memorable.”

Aug 19, 2008 by Bill from Camp Lejeune, NC
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location. Free weights in gym.
• No breakfast/refrigerator/microwave, outrageous prices for sundries. Need pull-up bar in gym and space for stretching/push-ups/crunches/etc.

“Hotel was ok for business travel; clean, polite staff, etc. Room was small, no refrigerator or microwave in room and ridiculous prices for snacks and sundries meant having to go out for every meal and nowhere to keep items bought outside such as soft drinks or fresh fruit and juice. A free continental breakfast bar would have meant a lot and helped save some cash in a DC economy. Parking was $28 per day with no other alternatives and no street parking. Gym was surprising nice, though pool was a bit small for laps. Pleasantly surprised by presence of free weights (dumb bells) in gym. A pull-up bar and a matted area to stretch and do push-ups/crunches/yoga/etc. Would make it a lot more functional and make it a truly exceptional find among hotel gyms. Hotel restaurant was pricy for business travel without expense account. Would not appose returning.”

Aug 18, 2008 by Susan from Harper Woods, MI
Overall Rating: 6
Cleanliness:[10] • Staff:[3] • Location:[6]

• Convenient.
• Parking fees and no other choice.

“I will never go to this hotel again but I will go to another Marriott in any other state. For the price this hotel doesn't qualify and the staff treat you with prejudicial behavior. If you look rich then you get A1 treatment if not you are ignored!”

Aug 8, 2008 by Kathleen from Albany, GA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[6]

• They let us check in several hours early!
• It was several blocks from the closest Metro and was apparently very close to a fire department that traveled with sirens blaring at all hours.

“Courtyard Embassy Row is situated among the embassies along Massachusetts Avenue. It is several blocks south of Dupont Circle (and the closest Metro) but walking in the area is safe and pleasant. Very close to St. Matthew's Cathedral. Not so close to somewhere convenient for a quick breakfast. We stopped in several hours early to drop off luggage and were incredibly pleased when they let us check in then. Kudos! Friendly staff all around. The room was clean and comfortable. We faced the front so noise from emergency vehicles was an issue. Fancy coffee machine in lobby offered several coffee options but was time consuming, especially if you just wanted hot water for tea and were stuck behind three people who wanted mocha latte whipped etc. etc. However, the basket of fresh apples at the front desk was a welcome treat in the morning. And you have to love that all Marriott properties are completely smoke free.”

Jul 18, 2008 by Linda from Roseville, MN
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• It was clearly recently renovated. All the furniture was quite nice and tasteful.
• It was way further from the Metro than I thought. It was rather a long walk.

“I was pleasantly surprised by the quality and styling of the room furnishings. All the staff was very helpful and when the computers were busy when I wanted to print my boarding pass, he let me use one in the back room. They had free coffee/tea 24/7 and in the afternoon, coming back hot and tired, they had lemonade (from a mix) and ice tea for the hotel guests. That was a very nice touch. It is rather a walk from the metro, but all in all it was a very nice hotel experience and I travel a lot.”

Jul 14, 2008 by Dale from Lexington, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location and friendly staff. Comfortable rooms.
• The parking is expensive, but that's normal in Washington D.C.

“My family and I stayed at the Courtyard By Marriott Embassy Row during July. The hotel is located a few blocks north of the White House and within walking distance of everything we wanted to see. We really enjoyed taking long walks. Cabs and mass transit are readily available for people who like to get places as fast as you can in Washington D.C. The room was spacious and comfortable. The staff was friendly and helpful. The exercise area and pool were a nice way to end a day of exploring the city.”

Jun 30, 2008 by Vickie from Erlanger, KY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Cleanliness and modern facility.
• No continental breakfast.

“Hotel was great! Location, staff, cleanliness and current/updated decor. I would like to see the hotel offer free continental breakfast. The restaurant was extremely pricey. Two cheeseburgers with fries, two drinks, one bowl of soup and two cups of coffee cost $50. Good food, but definitely not work $50.”

Jun 15, 2008 by Pat from Spring Hill, FL
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[9]

• Very roomy, with big-screen TV. Free cappuccino machine in lobby.
• $28/ day parking (but typical for DC).

“A very nice hotel, close to Metro and attractions.”

May 31, 2008 by Shawn F. from Alexandria, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• It was great and very clean & respectful.
• They did have a little problem with the rats outside the door at nights.

“This hotel is the best. They always put me in a safe and secure hotel and this was #1. Keep up the good work! See you soon.”

Apr 18, 2008 by Agnes from Galloway, NJ
Overall Rating: 8
Cleanliness:[10] • Staff:[8] • Location:[9]

• The location was perfect and room was clean.
• The elevator was not working the day of departure.

“I enjoyed the hotel and the staff was friendly. I was only there one day and my only problem was that the elevator was not working on Sunday and we had to carry our luggage and use the stairs. The hotel was immaculate and that is very important to me.”

Apr 15, 2008 by Stephanie from Monroe Twp., NJ
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Staff was very accommodating to special requests.
• We could hear the "Elevator Noise" in our room.

“Very Clean. Staff was very accommodating to special requests. Facilities well maintained. We would all be happy to stay there again.”

Mar 26, 2008 by Jonathan from Norwood, OH
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• It was comfortable and kept very clean.
• The unexpected parking fee per night ($25).

“This hotel was very well maintained and didn't have any problems. Except, to repeat, that the $25 per night parking fee was ridiculous and totally unexpected!”

Mar 17, 2008 by Michelle from Richmond, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[7]

• The was very comfortable and the hotel staff were friendly.
• The drop off and pick-up area for cars was very small.

“Overall, my stay at this hotel was very nice.”

Mar 16, 2008 by Dorian from Ohio
Overall Rating: 4
Cleanliness:[7] • Staff:[6] • Location:[6]

• Location.
• Food situation.

“TERRIBLE exp.; no breakfast room service, no restaurant to eat in when closed for a private function, internet service in my room never worked; had to change rooms TWICE! Not a good exp at all.”

Jan 18, 2008 by Monica from Baltimore, MD
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The pool and hot tub! They were modest but quiet and open late (11 pm). This was the best part of our stay, relaxing at the end of a long day!
• Parking too pricey and valet-only.

“This site is in a great, central location. Perfect for business travelers or sight-seers - Centrally located to area businesses; easy to get to Downtown; not far from several Metro stations, and walking distance to the vibrant Dupont Circle neighborhood. The best part of the hotel was the pool and hot-tub. It was separated from the gym in a quiet space and open late for those arriving late as we did. It was a great way to unwind after working and traveling all day. Flat screen TVs in the rooms were great too!”

Dec 2, 2007 by Paulette from Nashville, TN
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[9]

• Complimentary cookies at the registration desk.
• No metro line is very close.

“The hotel was really lovely. Though I did not eat in the restaurant, several guests said the food was fabulous. The Embassy Row designation in the name is somewhat misleading, because the traditional Embassy Row on upper Mass Ave where the embassies are located is a good distance away. I was pleased with the experience, even though I got a handicapped room. It was spacious with no obstructions. The complimentary computers were available 24 hours and that was very good. I prefer those to the timed pay computers that some hotels use. They were somewhat slow, however, and past their prime. The printer was also extremely slow, but it was there and it was free. Most people have a laptop, but I did not. This was my first experience and I will definitely try it again. Since different cities have different standards, the absolute nature of the selection with no recourse if the hotel does not meet one's expectation of that level rating of hotels.”

Oct 24, 2007 by Jim from Lillington, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Clean. Conveniently to transport. Friendly staff.
• One dispute with valet about whether he had both keys.

“Excellent hotel. More excellent service to make arrangements for the room specifics needed for me as a traveler. After sale service was what made this transaction outstanding.”

Oct 7, 2007 by Whitney from Topanga, CA
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[5]

• Nothing.
• The staff is very rude and unwilling to call for a shuttle or anything else.

“I hated it. The staff was the reason. No customer accommodation. Location was fine.”

Aug 25, 2007 by Stephen from Patchogue, NY
Overall Rating: 4
Cleanliness:[9] • Staff:[1] • Location:[5]

• It was very clean and comfortable.
• We were not aware of the valet parking for $28 per day until we checked in.

“The room was very clean and comfortable. Upon check-out, we had a horrible experience. The valet took about 30 minutes to retrieve my truck. We found out that the reason for this was because my battery died as a result of someone using my satellite radio and not turning it off while we stayed at the hotel. I find it very alarming that the staff would use my personal property without us knowing.”

Aug 18, 2007 by Crystal from Browns Mills, NJ
Overall Rating: 8
Cleanliness:[9] • Staff:[8] • Location:[9]

• Clean and convenient.
• Non-English speaking front desk personnel made some tasks difficult. No sundry shop available.

“The Nage restaurant was closed and the hotel personnel did not have access to it. They also could not offer us any utensils - plastic or otherwise. My boyfriend had to leave the hotel, go across the street to another hotel, just to get us some spoons so we could eat the desserts that we bought earlier. Overall, our stay at this hotel was good. Valet personnel were all great as well as some of the other front desk personnel. Hotel is good for business travelers. Not sure if I would stay at this hotel again.”

Jul 27, 2007 by Antonio from Brooklyn, NY
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Vicinity to DC tourist attractions.
• Kids and I were not prepared for a pool as it wasn't stated anywhere. A pool does exist.

“Very nice. Family wish that we knew that there was a pool. Restaurant is overpriced.”

Jul 13, 2007 by M from Wantagh, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[7]

• Great TVs.
• The pool and Jacuzzi were not very clean.

“Better for business travelers than families. Convenient to business district.”

Jun 20, 2007 by Cindy from Granger, IA
Overall Rating: 9
Cleanliness:[9] • Staff:[6] • Location:[7]

• Bellman Gregory was an excellent help w/directions & meal suggestions. Hidden market right around the corner for cigarettes, wine & Misc.
• Front Desk staff not very knowledgeable about area - especially restaurants.

“Extremely nice, large rooms, with all the amenities including hair dryer, iron/board, flat screen TV, sitting area and of view of the city. Pool area is very small and only takes a few people to feel crowded (located in basement). Great workout room. Only 4 blocks from the Metro station. Restaurant is good, but pricey - especially for breakfast. Great little bar for a night cap. We would have loved to sit in their "courtyard" in the evening, but there were no tables or chairs. Since we were traveling for pleasure, it was nice to have a computer in the lobby to check emails and to print our boarding passes. I work in the hotel business and I am very critical, but they do a nice job!”

May 7, 2007 by Crystal from Ann Arbor, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[10]

• Spacious room, great location and friendly staff.
• Nothing.

“I had great experience at courtyard Marriott embassy row. As a leisure traveler, I found it in walking distance to almost every sightseeing place. ”

1 of 1 people found this review helpful.

May 3, 2007 by Steven from Haydenville, MA
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[8]

• Location: close to museums, Connecticut avenue.
• Took a while to check-in, and to claim a bag left in the cloak.

“The hotel is smart and convenient. It's close to Connecticut avenue and Dupont circle.”

Apr 13, 2007 by Jaki from Durham, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[10]

• Front desk staff & location.
• Only one shampoo.

“Great hotel in a great location. Comfortable rooms.”

Apr 9, 2007 by Kim from Philadelphia, PA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Very small pool but the kids enjoyed it anyway.

“Pleased with our stay.”

Apr 6, 2007 by Allen from Lilburn, GA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[9]

• Nice clean rooms, helpful staff, and plasma TV.
• I would have liked to have had a continental breakfast provided each morning.

“This hotel met all of my expectations. The rooms were adequate and well maintained. The kids loved the plasma TV and the pool. I feel the valet parking fee of $25 per day was a little steep, but I must note that I was only charged the parking fee for the full days we were in town (not for the day we arrived or the day we left. that was nice).”

Mar 22, 2007 by Melissa from Windsor, CT
Overall Rating: 1
Cleanliness:[5] • Staff:[1] • Location:[4]

• Beds were very plush and comfortable.
• Staff at front desk was beyond rude!

“Upon check in with my spouse and 3 children the clerk behind the counter never made eye contact or greeted us. Once she gave us our room key and we got to the room it was a single king bed in the room. I immediately called to the front desk to see about getting a room with 2 twins and the same clerk said she was in the middle of something and would be right with me. I asked how long it would take she said 10-15 minutes. I waited 1 1/2 hours and decided just to go to front desk. She had left for day and never told new staff about our problem. That girl and guy got us immediately into another room. At check out we asked to speak to manager to find out why we had been left hanging and was told our Names and number would be left for him since he was not in and he never called us. This completely ruined our day trip to Washington dc. We are extremely disappointed in the service we were given.”

Jan 27, 2007 by Joel from Wendell, NC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• All of the staff members were friendly, and quite helpful.
• Housekeeping knocked, and called when I had the "privacy please" sign on the door.

“Great place to stay - the rate was good; however, I wish they could work out some kind of deal for at least a reduction in parking prices ($25/night plus tax was the parking fee). Very clean in all areas, nice small gym room, the indoor pool/spa area was very nice as well. They were out of regular non-smoking rooms with king beds, so they put me in a handicapped room. Since my room was for handicapped people, I don't know how it compares with the regular ones, but it was unbelievably spacious (including the bathroom), the floor looked clean enough to eat off of, and the king bed was the most comfortable bed I have ever slept on! I wish I could have smuggled that mattress out in my luggage! The only complaint I have is that the housekeeping people knocked on my door to clean the room when I had the "privacy please" sign up. Then they called about 10 minutes later to see when I was going out for the day (I had already been out, went to my business meeting, and returned). They seriously messed up the really good Nap I was taking!”

Dec 11, 2006 by Mike from Red Bank, NJ
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly and courteous staff.
• Valet parking only.

“Great hotel. Great location.”

Aug 18, 2006 by Marcello from Lubbock, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[7] • Location:[8]

• Convenient location. Nice interior.
• Valet parking people not always friendly.

“The hotel is in a convenient location, at walking distance from the White House and National Mall. It is also close to several restaurants and coffee houses. Also close to the zoo and Georgetown. The rooms are spacious, clean, and nicely furnished.”

1 of 1 people found this review helpful.

Jun 1, 2006 by Liz from Newport News, VA
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[7]

• We liked the updated rooms, quality linens and pool/fitness availability.
• We disliked the parking fees, lack of continental breakfast, and the smell of smoke in our bathroom.

“We chose this hotel primarily for its location. We enjoyed being in close proximity to the White House, which is what we were interested in touring. As a young family, we would have enjoyed more family amenities, like a continental breakfast, because we were on the go a lot. However, we enjoyed the high-class linens and the availability of the pool and fitness room. Overall our stay was adequate for the price, although it would have been helpful if parking fees had been included in the price. ”

3 of 3 people found this review helpful.

May 31, 2006 by Paul from Dodgeville, WI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Close to everything in DC.
• No negatives.

“Great for kids. nc for crib and fridge for two year old. We walked to all major sites. Very friendly to our children.”

1 of 1 people found this review helpful.

May 27, 2006 by Michele from Lincoln Univesity, PA
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Staff was friendly and very helpful especially when giving directions.
• Not as close to the Metro system as I would have liked.

“Very clean and comfortable. Staff was friendly. nice location in Washington DC. As a business traveler I did not have time to use the pool or workout room.”

1 of 1 people found this review helpful.

May 14, 2006 by Lois from Warwick, RI
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Location, location, location.
• Only had valet parking, for $20/day.

“The staff at the desk greeted us immediately, the room was spotlessly clean. The location was very convenient to our daughter's college, George Washington University.”

May 6, 2006 by Vincent from Elizabeth, NJ
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[9]

• Location is ideal, staff and accommodations are very nice.
• Charge for parking.

“I would say my experience staying at this hotel, was a good one.”

1 of 1 people found this review helpful.

May 6, 2006 by Thomas from Madisonville, KY
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[7]

• Too expensive

“ok”

1 of 1 people found this review helpful.

Apr 28, 2006 by David from Bourg, LA
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[8]

• Located close to my meetings.
• Staff and room.

“Lights did not work in room, was never fixed or offered to change. Night front desk personnel more interested in talking on phone to girlfriends, etc., making guests wait. Told fresh apples would be available in morning, morning staff said they don't put out apples. Left behind pants, called, told sorry, they couldn't forward.”

1 of 1 people found this review helpful.

Apr 26, 2006 by Sara from Chapel Hill, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[8]

• Was way nicer than I had expected! Great price too!
• Daily parking fee.

“The hotel was very clean and nice to stay in for the price. It exceeded my expectations.”

1 of 1 people found this review helpful.

Apr 26, 2006 by John from Chesapeake, VA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Located near restaurants and tourist attractions, yet not in the middle of chaos.
• The lack of parking.

“We enjoyed out stay in a clean, friendly environment. This is a great place to stay if you're in DC.”

1 of 1 people found this review helpful.

Apr 3, 2006 by Roberta from Monument, CO
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Excellent location, friendly staff and good neighborhood.
• Should include continental breakfast and parking.

“Very comfortable room with excellent bed. Close to metro and good restaurants. Nice pool and spa area. Very clean and extremely helpful staff”