User Reviews for Holiday Inn Hotel & Suites Alexandria-Historic District

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Apr 18, 2008 by Dj from Louisville, KY
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff were very helpful and friendly. Very safe surroundings.
• Underground parking is very tight. Undergoing renovations.

“Once renovations are complete, this hotel would be highly recommended for comfort, location and safety. During renovations you can expect workmen starting as early at 7:00 am.”

Apr 18, 2008 by Vicki from Malvern, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[9]

• Its location was good.
• Some elevators not working, shuttle was crowded.

“We found the room to be clean, and the bed was comfortable. Air conditioning unit was quite loud, and one of the elevators was not working. Also the shuttle to the Downtown area and to the airport was usually late, and always packed (shuttle was shared with another hotel).”

Apr 18, 2008 by Debbie from Fontana, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Employees were friendly, very helpful.
• Chairs in restaurant poor condition, fruit at registration only one day out of 5, charge for parking.

“I would have preferred not to pay parking in hotel garage; room service was late one time; fruit at registration counter one day out of 5; employees were very helpful and friendly.”

Apr 16, 2008 by Brian from Tulsa, OK
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Transportation was great.
• The room was a little dirty.

“Nice staff good transportation.”

Apr 16, 2008 by Bruce from State College, PA
Overall Rating: 0
Cleanliness:[8] • Staff:[10] • Location:[8]

• Bed and bathroom were clean, quiet location.
• It's generally run down. It needs to be refurbished.

“This hotel is situated away from the hustle and bustle of the heart of Old Town Alexandria. However, Old Town is still close. The hotel has a shuttle bus. The hotel is in desperate need of refurbishment - carpets are worn, furniture is beat and scuffed, doors are worn and scuffed, etc. This takes away from the cleanliness of the beds and bathroom. The staff was excellent - friendly, courteous, and professional.”

Apr 16, 2008 by Pete from Seattle, WA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• Friendly, helpful staff.
• 1st room I was in had smoke stench and burn marks in the carpet.

“Convenient to major arterial highway and close to dc. Nice old town Alexandria nearby, with cool shops/restaurants on king St. Although the 1st night we were in a smelly smoking room with multiple burn marks in the carpet, we were put into a different, non-smoking room the next day that was much nicer. The staff here is all friendly and helpful, and in my opinion are the strongest attribute.”

Apr 15, 2008 by David from Hudson, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• Smoking room.

“Hotel was convenient to DC and bike path, shopping and dinning.”

Apr 3, 2008 by Paula from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Fabulous location and staff.
• A little shabby but getting ready to renovate.

“Staff very friendly and knowledgeable. Location couldn't be better. Hotel a little shabby, but getting ready to renovate. Comfortable beds.”

Apr 1, 2008 by Laurel from Richmond, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• It's in a good location.
• Flooring is getting old and dingy. Parking is difficult for larger vehicles.

“Good location. Typical room. Dated hallways and rooms. Beds are decent although the pillows are not.”

Mar 31, 2008 by Nancy from Chatham, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Hotel was clean, very comfortable, nicely decorated, and conveniently located.
• Parking fee was $15, although we got a 50% discount because we were members of the hotel's frequent guest program.

“Hotel was clean, nicely decorated, and conveniently located. Staff was friendly. The room was clean, large and airy. The bed was very comfortable. We were happy to be staying there, and we'd be glad to stay there again.”

Mar 31, 2008 by Rebecca from Melbourne Beach, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[10] • Location:[7]

• Staff was very pleasant and helpful.
• Hotel just seemed "shoddy" in general.

“Although it wasn't awful by any means, there were definitely a few complaints about the hotel. First of all, there was a very unpleasant odor in the hallways very musty. Secondly, the housekeeping staff was very loud in the hallways in the morning, having very loud conversations and in general making a "ruckus." Third, there was no conditioner! Who doesn't have conditioner? What the heck? The biggest problem, though, was probably that the curtains didn't close! There were sheer panels (sheer white) over the windows that closed, but the drapes, which, you know, block out the light, did not close, they were merely decorative. This is idiotic. People in hotels want dark rooms.”

Mar 31, 2008 by George from Chicago, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[10]

• The vending machines, ice/pop machines were right across the hall.
• They tried double charging me for parking.

“Good Hotel. Great location, convenient airport shuttle. Room was clean and in good shape. Hallway carpets were stained but no prevailing smell in the place. The exhaust fan in the bathroom did not work, and the front desk staff almost double charged me for parking upon check out.”

Mar 30, 2008 by Ev from Newmarket, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice neighborhood.
• Under renovation no mini fridge.

“Better than expected great across from a grocery store but no fridge or microwave in room.”

Mar 29, 2008 by Tom from Wesr Dundee, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Helpful staff, free shuttle, clean, location.
• Small bathroom.

“No time.”

Mar 27, 2008 by Tst from Pennington, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Close to where we ate dinner.
• Dark and did not give you a safe feeling.

“Room smelled like chlorine.”

Mar 20, 2008 by Emily from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Staff was amazing, went out of their way for us on several occasions.
• Hot tub was out of service.

“This is not the newest, fanciest place, but it was solid. Very comfy bed, nice thick blankets (and extra pillows!), clean, spacious room. It was further from Old Town than we thought, but there's a shuttle that drops you off in Old Town. Once, the shuttle left early; the front desk covered our cab fare so we could make our dinner reservations. Only disappointment was that the hot tub was out of order. All-in-all, it was a nice place for the money; I would go again.”

Mar 19, 2008 by Jenny from Stamford, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• The windows opened a little for fresh air, comfortable beds, pretty view.
• It smelled like smoke, most hotels clean the room and it doesn't smell. Elevators were horrible.

“I liked the hotel, the staff was friendly. They have garage parking, but they don't tell you it closes at a certain time. The elevators are very weird, to get to the parking garage, you have to walk to the other side of the hotel. There are two elevators, but only one goes to the 2nd floor. But the hotel was nice and clean, the shuttle was very convenient to go to DC. Plenty of stuff to do right around there and a grocery across the street. I would stay there again.”

Mar 18, 2008 by Charlotte from Horsham, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff.
• Parking is extra.

“The hotel is in process of being renovated. I am sure it will be a 3 star upscale or 3 star deluxe once that happens.”

Mar 16, 2008 by Ali from Virginia, DC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• They are friendly and helpful.
• I think, it's great hotel, but they need to re-furnished the space between the room.

“I am like it and enjoy while I stay their.”

Mar 15, 2008 by Eldon from Vermillion, SD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Friendly, helpful staff.
• Not within walking distance to a metro station.

“Helpful, friendly staff. I would stay here again.”

Feb 24, 2008 by Marty from Little River, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff and location as well as the price.
• Room at the end of the hall.

“It was great! The staff was friendly and informed. Breakfast was great.”

Feb 20, 2008 by Beth from Santa Ana, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The pillows were plentiful and were a welcome greeting after a long conference day. The front desk staff were able to immediately address any problem
• Distance of garage elevator to the front desk.

“A little dated, but a clean and pleasant hotel for the price.”

Feb 19, 2008 by Shaniqua from Alexandria, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice, friendly, clean.
• Non applicable.

“The location and the service was great. I would stay there again and again.”

Feb 18, 2008 by Robert from Cleafield, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location in Old Town. Free street parking available.
• Room was big but dated.

“Rooms are large, but with dated floral prints. Adequate gym and pool on-site. Bar staff friendly. Good location and free street parking ample.”

Jan 30, 2008 by Dave from Jamesville, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location was convenient.
• Needs makeover which is scheduled this year.

“The hotel needs to be updated. The room was missing half a drape. The main drive up entrance was blocked off due to construction.”

Jan 24, 2008 by Michelle from Apex, NC
Overall Rating: 4
Cleanliness:[5] • Staff:[10] • Location:[2]

• The staff was all very nice.
• Everything!

“The front of the hotel was being redone so you couldn't park out front to unload your bags or check in. You had to park in some really dark non-guarded garage beneath the hotel (which I can't figure out how this hotel was considered Old Town Alexandria because it was nowhere near the Downtown Old Town). Even the person who checked us in after telling us that the closest metro was only 2 blocks away she followed it up with "I wouldn't use that one though because it's not in a good area." (We were only 2 blocks from the metro she described to us)! Our hotel room was as clean as it could be but there were stains the carpet, the furniture looked old and the bed was tiny and we over looked the dumpster (and two out of three mornings we were awoken to the sanitation truck coming to pick up the garbage). The breakfast food was horrible the next morning as well. Not quite the vacation my husband and I were looking forward to after not having a break for over a year! Needless, to say not only will we not recommend the hotel or ever stay there again.”

Jan 23, 2008 by David N. from Wilmington, DE
Overall Rating: 4
Cleanliness:[5] • Staff:[7] • Location:[8]

• Hotel location.
• Hotel was under construction and restaurants were poor.

“Hotel was under construction. Hotel was noisy. No security present children were running up and down hallways.”

Jan 18, 2008 by Linda from Raleigh, NC
Overall Rating: 8
Cleanliness:[7] • Staff:[7] • Location:[9]

• Good location, large room, quiet.
• Hallways worn, wallpaper torn.

“Working on front of building on Jan 14 2008. Grocery across the street. Couple of blocks to walking path along the Potomac river. Long walk to metro or shopping along King street.”

Jan 17, 2008 by Cyril from Lawrenceville, NJ
Overall Rating: 6
Cleanliness:[2] • Staff:[5] • Location:[10]

• Location, Parking Garage.
• Unclean, Inept staff.

“Front Desk failed to inform me that there was a $15 fee for using the garage. Front Desk could communicate directions to the hotel.”

Jan 9, 2008 by Edward from New Brunswick, NJ
Overall Rating: 5
Cleanliness:[4] • Staff:[8] • Location:[6]

• The free wireless internet.
• Dirty bathtub.

“This is a two star hotel that offer free wireless internet. The location is convenient and easy to find. the hotel is near reasonable up scaled restaurants and malls.”

Jan 9, 2008 by Harold from Waynesboro, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[5]

• I was treated like a King and my wife - a Queen.

“The price is well worth every dollar.”

Jan 8, 2008 by Marco from Fort Polk, LA
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Hotel staff and management were great!
• Wireless internet connection needs work.

“This was a great hotel! The staff was helpful and friendly from check in to check out. The room was clean and well appointed and the bathroom was of a fair size. We will definitely stay here again if we have the opportunity. It was close to D.C. and the shuttle takes you directly to the airport and metro. The manager was also great with our kids who were unhappy about having to leave the hotel. Loved our stay!”

Jan 7, 2008 by Scott from Pittsboro, NC
Overall Rating: 6
Cleanliness:[5] • Staff:[10] • Location:[8]

• The helpfulness and professionalism of the staff.
• It's overall layout and design.

“As stated above, the room was fine, about what one would expect. The menu for room service was very limited. The pool was not available, the exercise equipment and sauna were in poor condition and the overall building design made for long walks for access. The staff was very helpful and congenial.”

Jan 5, 2008 by Mj from Fairfax, CA
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[7]

• Location, free refrigerator for baby's milk.
• Shabby decor, unaesthetic/poorly designed room interior.

“Expected better for a room in Old Town. The room seemed heavily used; there was also a lot of renovation (exterior, lobby) going on.”

Jan 4, 2008 by Cindy from Newburgh, NY
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• Spacious room, friendly helpful staff, good location-easy to get to surrounding areas.
• Some of the furniture was a little worn, but nothing that affected the quality of the stay.

“I would definitely go back and have already recommended it to some friends. A great find. They are currently doing renovations, so I expect the quality of the hotel may go up to a 4 star.”

Jan 3, 2008 by Steve from Staten Island, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[9]

• No problem with wireless internet connection.
• $15 charge per day for parking.

“Indoor poor not working.”

Jan 2, 2008 by Cyril from Lawrenceville, NJ
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[7]

• Nothing.
• Parking, Staff.

“Staff was unable to direct us to the Hotel and when we finally found the place, he was unable to direct us to Parking Garage and it took driving around at random to find the Parking Garage Entrance after numerous inquiries by telephone from the road, again from in front of the hotel and again in person inside the hotel lobby.”

Jan 2, 2008 by Maria from Newburgh, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was very friendly.
• Would have like a refrigerator or kitchen.

“Staff was friendly at check in and out! Responded to a problem immediately.”

Jan 1, 2008 by Alan from Jackson, NJ
Overall Rating: 4
Cleanliness:[5] • Staff:[9] • Location:[5]

• Nice bedding.
• Under construction, lots of walking for the room.

“Average Holiday Inn under construction. No check in lane-no warning. Fortunately, we found a parking area. Lots of walking to get from parking garage to check in to room. We saw very few people in the hotel. Our room was the farthest away.”

Dec 29, 2007 by Joseph from Silver Spring, MD
Overall Rating: 3
Cleanliness:[8] • Staff:[4] • Location:[3]

• Proximity to DC.
• Unfriendly staff.

“I wasn't happy with the staff at the restaurant asking for a tip before she brought the food.”

Dec 28, 2007 by Arif K. from North Brunswick, NJ
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[1]

• Good beds.
• Had to pay $15 a night for parking.

“The rooms are big with some suites, the begs are huge and I mean you could fit 4 people on there. The location is kind of hard to get to but not too bad.”

Dec 26, 2007 by Karen from San Francisco, CA
Overall Rating: 4
Cleanliness:[4] • Staff:[4] • Location:[6]

• Location.
• Walls are stained; front desk staff a little green.

“Good proximity to dc and old town. Cleaning staff were very nice. The front desk staff was a little immature. There were stains on the walls and ceilings not as clean as I would have liked. Signs for parking area were not clear. When I stepped out of the parking elevators to a lobby, it was filled with some antique show going on and there were no signs directing me to the lobby. It was extremely confusing and I had problems negotiating past the antique show people (who were quite rude).”

Dec 19, 2007 by Lauren from Falling Waters, WV
Overall Rating: 8
Cleanliness:[8] • Staff:[7] • Location:[6]

• Nice rooms.
• Shuttle service personnel were rude. Not close enough to metro line.

“Overall, I would come back. The rooms were nice and clean and great beds. Need more TV stations though. Pushy maid service would not leave us alone in the morning.”

Dec 12, 2007 by Kate from Baltimore, MD
Overall Rating: 7
Cleanliness:[5] • Staff:[8] • Location:[10]

• Location.
• Pool was closed, restaurant had poor service, and bare menu, and room needed to be updated, and smelled funny.

“Great location, comfy beds, small bathroom and the hotel was being renovated (which we were not made aware of) so the room/hotel smelled a little funny and many of its benefits were unavailable.”

Nov 27, 2007 by Rose from Munhall, PA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[8]

• White bed linens. Lots of comfy pillows!
• Nothing.

“Convenient, comfortable, clean, quiet. The white bed linens are important to me, the beds are crisp. It was a great place to stay.”

Nov 21, 2007 by Daryl from West Orange, NJ
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[7]

• Nice location.
• Poor parking facilities.

“Nice hotel. Rooms were decent. Not very modern.”

Nov 21, 2007 by Stanton from Austin, TX
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[9]

• It surpassed my expectations.
• The lack of parking security.

“Overall nice. For the price I paid, it was more than I expected.”

Nov 20, 2007 by Gene from Bronxville, NY
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• The location near old town Alexandria was terrific; the rooms were very clean and comfortable.
• The rugs in the halls were somewhat old a worn.

“The location of the holiday Inn old town is superb. There many terrific restaurants within walking distances and two food markets- Giant and Trader Joes- very close. The rooms were particularly comfortable with terrific beds.”

Nov 20, 2007 by M from Monroe, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Security was outstanding! I felt very safe. The bed was very comfortable.
• Need a few upgrades, i.e., new carpeting.

“This hotel was in a very good location to Downtown DC, good atmosphere. I felt safe when having to use my key card to use the elevators late night. Although I didn't dine at the restaurant, it was very tempting; the food smelt wonderful! I would stay there when traveling to DC.”

Nov 19, 2007 by Brian from Williamsburg, VA
Overall Rating: 3
Cleanliness:[1] • Staff:[7] • Location:[1]

• The room was horrible!
• Water stains on ceiling and curtains!

“The hotel was doing some kind of renovations and as I was walking off the elevator the crew had all their stuff all over the place and I had to weave around a bunch of trash! The workers there just watched as they were sitting down doing nothing! The front desk had 2 other people checking in and a girl behind the desk was arguing with a guest. The man that helped me was friendly. When I got to my room after walking down a hallway that had filthy carpet and huge scuffs down the walls I noticed the horrible water stains on the ceiling and going up the curtains! I have stayed at 1 and 2 star hotels and motels that are nicer than this hotel! The bed felt like is made of 2 box springs. I was not going to use the restaurant seeing due to the condition of the room! I was going to walk to a nearby restaurant and was told not to because of safety issues!”