User Reviews for Holiday Inn Hotel & Suites Alexandria-Historic District

Research User Reviews for Holiday Inn Hotel & Suites Alexandria-Historic District (1-20 of 334)

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May 3, 2009 by Kelly from Scottsburg,IN
Overall Rating: 9

“Great location and friendly staff.”

Mar 22, 2009 by Thilani from Beavercreek,OH
Overall Rating: 9

• Neat, friendly peacefull
• Carpets need replacing.

“Set in quiet location. Staff was extremely friendly.”

Mar 16, 2009 by Leslie from Alexandria,VA
Overall Rating: 0

• Check-in receptionist upgraded us from double to King sized beg because she could see I was under the weather and strained emotionally. Human touch!
• Security issues in underground parking.

“Fantastic location, spotless rooms and windows that opened!”

Feb 18, 2009 by Belinda from Dania,FL
Overall Rating: 9

• The cleanliness and comfort
• Had to pay for parking

“I recommend this hotel because of the good service, clean rooms, comfortable beds, and great food. Couldn't have asked for a better hotel.”

Nov 1, 2008 by Jack
Overall Rating: 8

• Friendly staff.
• Broken elevator, water dripping in parking area.

“Clean with friendly staff. Parking at $15 a day was expensive. Elevators; one was broken the whole week, the other was slow.”

Sep 7, 2008 by Brian from Sparta, NJ
Overall Rating: 2
Cleanliness:[1] • Staff:[8] • Location:[7]

• Exterior was very attractive.
• It's under construction.

“It's under construction/renovation (extreme). The garage area was dangerous. I had to change rooms for non-working TV & A/C. The outlook for post-renovation isn't good. The newly renovated rooms are at best 1/2 stars. The bathrooms are cramped so much that whether the door is open or closed determines whether you can use the toilet or tub.”

Sep 4, 2008 by Sam from Florence, SC
Overall Rating: 4
Cleanliness:[2] • Staff:[5] • Location:[8]

• The room was clean.
• Common areas torn apart, elevators did not work half the time, little to no parking.

“The parking garage was mostly filled with construction materials and equipment. The elevators didn't work half the time and would sometimes even get stuck. In all fairness, the room was very nice, comfortable and clean although the lighting in the bathroom area left something to be desired.”

Sep 1, 2008 by Norman from North Bellmore, NY
Overall Rating: 3
Cleanliness:[1] • Staff:[8] • Location:[8]

• NA.
• NA.

“This hotel was having a complete make-over. It was dirty (because of the work in progress) and elevators did not always work. It certainly was not conducive to a good stay/dining experience. I felt sorry for the staff who was doing their best to cope. I am also aware some guests left early because of the poor conditions. I am sure once the work is finished it will be a nice hotel.”

Aug 31, 2008 by Gail from Homewood, IL
Overall Rating: 8
Cleanliness:[10] • Staff:[7] • Location:[9]

• Flat screen TV, beds, cleanliness.
• Hotel is being upgraded so there was a lot of construction debris.

“Nice hotel in a great location. Great staff. Friendly and very accommodating. The current construction activities were sort of messy, but this was still much better than most Holiday Inns. It was so bad I left after the 2nd night of a 5 day stay.”

Aug 30, 2008 by Bridget from Glen Arm, MD
Overall Rating: 6
Cleanliness:[7] • Staff:[7] • Location:[8]

• Great location, being renovated, across from grocery store, close to DC tours and Old Town; free shuttle.
• Under renovation, tight parking spaces, unreliable elevators.

“It was under construction, but the staff made it very bearable for us. Room was clean and quiet. Beware the elevator doors--they shut before you can enter or exit!”

Aug 24, 2008 by Patricia F. from Sandy Hook, CT
Overall Rating: 7
Cleanliness:[5] • Staff:[9] • Location:[9]

• Great location.
• Hotel is under total renovation.

“Although a great price in a great location, the hotel is undergoing a complete over haul. Common spaces are closed, access to the parking garage limited.”

Aug 22, 2008 by Roosevelt from Hopewel, VA
Overall Rating: 6
Cleanliness:[1] • Staff:[10] • Location:[7]

• It was just a place to lay down. Nothing different about it.
• It was dirty.

“The people was nice and helpful.”

Jul 21, 2008 by Joe from Huntington Beach, CA
Overall Rating: 4
Cleanliness:[3] • Staff:[6] • Location:[4]

• Person at the check in was very helpful/friendly.
• Not that great of a location, lobby was kind ghostly and dark.

“NA.”

Jul 20, 2008 by Judith from Columbia, SC
Overall Rating: 0
Cleanliness:[8] • Staff:[10] •

• Transportation was excellent. Staff in general very responsive.
• Electrical system leaves something to be desired.

“We were there for only two nights. We spent very little time in our room.”

Jun 4, 2008 by Christina from Oxford, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[7]

• Coffee maker in room, staff very friendly.
• Not enough cable TV channels.

“Overall, really nice for price. I was taken a back when I found out parking in the hotel lot costs $15 per day. But there was ample parking on the street. Right across from a Giant grocery store, too. Very convenient. Too few cable channels, but we didnt' have time for much TV watching anyway.”

May 30, 2008 by Vicky from Durham, NC
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Location.
• Smoking rooms.

“It's a fine hotel, not so close to a Metro station, but they have a shuttle. They only had smoking rooms available when I checked in, but the staff they to clean the smell for us. They also offer to change rooms nest night. I didn't use the dining facilities in the Hotel. It's a nice walk to Old town Alexandria, where you have several choices.”

May 28, 2008 by Jen from Avon, OH
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[6]

• Desk staff very helpful and pleasant.
• Rooms not attractive, but large for D.C. area, and pretty clean.

“Not sure is three stars was appropriate for the sparsely decorated rooms, however, if our kids would have been with us, the size of the rooms would have been a definite plus. Not a super looking place, but a very good value for near Old Town Alexandria, and shuttle bus was accommodating and very friendly driver made ride enjoyable.”

May 28, 2008 by Harry from Allentown, PA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Employees were very helpful to accommodate.
• Parking was bad very tight.

“I would recommend it to anyone. Would stay there again. Convenient having a store right across the street and about a mile from small shops. Shuttle to metro.”

May 28, 2008 by George from Williamsburg, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[7] • Location:[5]

• Good bed.
• No soap or shampoo in room, shuttle left before schedule.

“The beds are nice, but the public spaces are run down. Apparently there will be remodeling in the next year. The worst thing was the shuttle down to King Street left five minutes before we were told to show up.”

May 28, 2008 by Roger from Fredonia, NY
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[8]

• Friendly staff nice location.
• $15 pays to park.

“I would stay here again. The staff was friendly. The rooms were clean. Good location as far as walking to restaurants etc. Short drive to the Metro for turning D.C. I would stay here again.”

May 20, 2008 by Kristina from Indianapolis, IN
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• The location to DC and King Street was perfect, room was clean.
• Room was clean, but a bit outdated.

“This hotel was nice and clean. The hotel and room was a bit outdated, and I believe soon to be renovated. The hotel offered a shuttle to the airport (about 10 minutes drive) and there we picked up the Metro to DC. Very convenient. Also, about a 9 block walk to King Street, where we found great shopping, dining, and a movie.”

May 17, 2008 by Rosanna from Arlington, VA
Overall Rating: 7
Cleanliness:[9] • Staff:[8] • Location:[4]

• Pleasant.
• It was under construction, I was charged for parking.

“From desk employees very helpful. Hotel looks dated and I was disappointed to see that it was kind of far from the old town area , it has a shuttle but I arrived at 8 p.m. and the last shuttle was until 10 p.m., so I couldn't really use that. I was very disappointed to see that it was under construction, my view was the construction and a supermarket. I had to pay 15.00 for 1 night of parking. The restaurant was good .”

May 16, 2008 by Latoya from Burbank, CA
Overall Rating: 5
Cleanliness:[6] • Staff:[8] • Location:[8]

• Friendly staff, very helpful.
• Room outdated, quality of restaurant and food not very appealing, not able to access parking structure after hours.

“Great location to destination, nice hometown feels with great restaurants and shops in the immediate area. Friendly staff, however, hotel should not be rated as a 3 star upscale hotel. Room was very outdated, not attractive and did not have simple amentias including having a business center with internet access. Food in hotel restaurant was not good.”

May 11, 2008 by Thomas from Bronx, NY
Overall Rating: 4
Cleanliness:[7] • Staff:[3] • Location:[8]

• Location.
• Inept staff.

“Pro: Nice location. Cons: Front desk staff checked us into a room that was already occupied, 5:30 a.m. wake up call that we did not ask for, missing light bulbs and poorly lit and poorly designated parking area.”

Apr 18, 2008 by Ann from Middletown, OH
Overall Rating: 9
Cleanliness:[9] • Staff:[8] • Location:[9]

• Great hotel. Nice to have grocery across the street.
• The front was under repair so we couldn't pull in the front of the hotel. Elevator didn't work.

“We enjoyed our stay at this hotel. We couldn't believe how big the room was. There was easy access to DC and Olde Town. I would stay here again.”

Apr 18, 2008 by Dj from Louisville, KY
Overall Rating: 6
Cleanliness:[8] • Staff:[8] • Location:[8]

• Staff were very helpful and friendly. Very safe surroundings.
• Underground parking is very tight. Undergoing renovations.

“Once renovations are complete, this hotel would be highly recommended for comfort, location and safety. During renovations you can expect workmen starting as early at 7:00 am.”

Apr 18, 2008 by Vicki from Malvern, PA
Overall Rating: 6
Cleanliness:[7] • Staff:[6] • Location:[9]

• Its location was good.
• Some elevators not working, shuttle was crowded.

“We found the room to be clean, and the bed was comfortable. Air conditioning unit was quite loud, and one of the elevators was not working. Also the shuttle to the Downtown area and to the airport was usually late, and always packed (shuttle was shared with another hotel).”

Apr 18, 2008 by Debbie from Fontana, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[8]

• Employees were friendly, very helpful.
• Chairs in restaurant poor condition, fruit at registration only one day out of 5, charge for parking.

“I would have preferred not to pay parking in hotel garage; room service was late one time; fruit at registration counter one day out of 5; employees were very helpful and friendly.”

Apr 16, 2008 by Brian from Tulsa, OK
Overall Rating: 7
Cleanliness:[6] • Staff:[8] • Location:[8]

• Transportation was great.
• The room was a little dirty.

“Nice staff good transportation.”

Apr 16, 2008 by Bruce from State College, PA
Overall Rating: 0
Cleanliness:[8] • Staff:[10] • Location:[8]

• Bed and bathroom were clean, quiet location.
• It's generally run down. It needs to be refurbished.

“This hotel is situated away from the hustle and bustle of the heart of Old Town Alexandria. However, Old Town is still close. The hotel has a shuttle bus. The hotel is in desperate need of refurbishment - carpets are worn, furniture is beat and scuffed, doors are worn and scuffed, etc. This takes away from the cleanliness of the beds and bathroom. The staff was excellent - friendly, courteous, and professional.”

Apr 16, 2008 by Pete from Seattle, WA
Overall Rating: 8
Cleanliness:[7] • Staff:[10] • Location:[7]

• Friendly, helpful staff.
• 1st room I was in had smoke stench and burn marks in the carpet.

“Convenient to major arterial highway and close to dc. Nice old town Alexandria nearby, with cool shops/restaurants on king St. Although the 1st night we were in a smelly smoking room with multiple burn marks in the carpet, we were put into a different, non-smoking room the next day that was much nicer. The staff here is all friendly and helpful, and in my opinion are the strongest attribute.”

Apr 15, 2008 by David from Hudson, OH
Overall Rating: 8
Cleanliness:[9] • Staff:[9] • Location:[9]

• Great location.
• Smoking room.

“Hotel was convenient to DC and bike path, shopping and dinning.”

Apr 3, 2008 by Paula from New York, NY
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• Fabulous location and staff.
• A little shabby but getting ready to renovate.

“Staff very friendly and knowledgeable. Location couldn't be better. Hotel a little shabby, but getting ready to renovate. Comfortable beds.”

Apr 1, 2008 by Laurel from Richmond, VA
Overall Rating: 6
Cleanliness:[8] • Staff:[5] • Location:[8]

• It's in a good location.
• Flooring is getting old and dingy. Parking is difficult for larger vehicles.

“Good location. Typical room. Dated hallways and rooms. Beds are decent although the pillows are not.”

Mar 31, 2008 by Nancy from Chatham, NJ
Overall Rating: 10
Cleanliness:[10] • Staff:[10] •

• Hotel was clean, very comfortable, nicely decorated, and conveniently located.
• Parking fee was $15, although we got a 50% discount because we were members of the hotel's frequent guest program.

“Hotel was clean, nicely decorated, and conveniently located. Staff was friendly. The room was clean, large and airy. The bed was very comfortable. We were happy to be staying there, and we'd be glad to stay there again.”

Mar 31, 2008 by Rebecca from Melbourne Beach, FL
Overall Rating: 4
Cleanliness:[4] • Staff:[10] • Location:[7]

• Staff was very pleasant and helpful.
• Hotel just seemed "shoddy" in general.

“Although it wasn't awful by any means, there were definitely a few complaints about the hotel. First of all, there was a very unpleasant odor in the hallways very musty. Secondly, the housekeeping staff was very loud in the hallways in the morning, having very loud conversations and in general making a "ruckus." Third, there was no conditioner! Who doesn't have conditioner? What the heck? The biggest problem, though, was probably that the curtains didn't close! There were sheer panels (sheer white) over the windows that closed, but the drapes, which, you know, block out the light, did not close, they were merely decorative. This is idiotic. People in hotels want dark rooms.”

Mar 31, 2008 by George from Chicago, IL
Overall Rating: 7
Cleanliness:[6] • Staff:[5] • Location:[10]

• The vending machines, ice/pop machines were right across the hall.
• They tried double charging me for parking.

“Good Hotel. Great location, convenient airport shuttle. Room was clean and in good shape. Hallway carpets were stained but no prevailing smell in the place. The exhaust fan in the bathroom did not work, and the front desk staff almost double charged me for parking upon check out.”

Mar 30, 2008 by Ev from Newmarket, ON CA
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Nice neighborhood.
• Under renovation no mini fridge.

“Better than expected great across from a grocery store but no fridge or microwave in room.”

Mar 29, 2008 by Tom from Wesr Dundee, IL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Helpful staff, free shuttle, clean, location.
• Small bathroom.

“No time.”

Mar 27, 2008 by Tst from Pennington, NJ
Overall Rating: 5
Cleanliness:[5] • Staff:[7] • Location:[5]

• Close to where we ate dinner.
• Dark and did not give you a safe feeling.

“Room smelled like chlorine.”

Mar 20, 2008 by Emily from Woodbridge, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[6]

• Staff was amazing, went out of their way for us on several occasions.
• Hot tub was out of service.

“This is not the newest, fanciest place, but it was solid. Very comfy bed, nice thick blankets (and extra pillows!), clean, spacious room. It was further from Old Town than we thought, but there's a shuttle that drops you off in Old Town. Once, the shuttle left early; the front desk covered our cab fare so we could make our dinner reservations. Only disappointment was that the hot tub was out of order. All-in-all, it was a nice place for the money; I would go again.”

Mar 19, 2008 by Jenny from Stamford, CT
Overall Rating: 7
Cleanliness:[8] • Staff:[9] • Location:[7]

• The windows opened a little for fresh air, comfortable beds, pretty view.
• It smelled like smoke, most hotels clean the room and it doesn't smell. Elevators were horrible.

“I liked the hotel, the staff was friendly. They have garage parking, but they don't tell you it closes at a certain time. The elevators are very weird, to get to the parking garage, you have to walk to the other side of the hotel. There are two elevators, but only one goes to the 2nd floor. But the hotel was nice and clean, the shuttle was very convenient to go to DC. Plenty of stuff to do right around there and a grocery across the street. I would stay there again.”

Mar 18, 2008 by Charlotte from Horsham, PA
Overall Rating: 9
Cleanliness:[8] • Staff:[9] • Location:[9]

• Friendly staff.
• Parking is extra.

“The hotel is in process of being renovated. I am sure it will be a 3 star upscale or 3 star deluxe once that happens.”

Mar 16, 2008 by Ali from Virginia, DC
Overall Rating: 8
Cleanliness:[8] • Staff:[10] • Location:[9]

• They are friendly and helpful.
• I think, it's great hotel, but they need to re-furnished the space between the room.

“I am like it and enjoy while I stay their.”

Mar 15, 2008 by Eldon from Vermillion, SD
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[6]

• Friendly, helpful staff.
• Not within walking distance to a metro station.

“Helpful, friendly staff. I would stay here again.”

Feb 24, 2008 by Marty from Little River, SC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Staff and location as well as the price.
• Room at the end of the hall.

“It was great! The staff was friendly and informed. Breakfast was great.”

Feb 20, 2008 by Beth from Santa Ana, CA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• The pillows were plentiful and were a welcome greeting after a long conference day. The front desk staff were able to immediately address any problem
• Distance of garage elevator to the front desk.

“A little dated, but a clean and pleasant hotel for the price.”

Feb 19, 2008 by Shaniqua from Alexandria, VA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Nice, friendly, clean.
• Non applicable.

“The location and the service was great. I would stay there again and again.”

Feb 18, 2008 by Robert from Cleafield, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Great location in Old Town. Free street parking available.
• Room was big but dated.

“Rooms are large, but with dated floral prints. Adequate gym and pool on-site. Bar staff friendly. Good location and free street parking ample.”

Jan 30, 2008 by Dave from Jamesville, NY
Overall Rating: 5
Cleanliness:[5] • Staff:[8] • Location:[8]

• Location was convenient.
• Needs makeover which is scheduled this year.

“The hotel needs to be updated. The room was missing half a drape. The main drive up entrance was blocked off due to construction.”