User Reviews for Hotel Madera

Research User Reviews for Hotel Madera (1-20 of 39)

• Add Your Own Review »

Aug 9, 2009 by Kellie from Elmira,NY
Overall Rating: 10

• The staff were the most friendly and helpful out of any hotel that I have experienced. Room was large, very clean and beautiful.
• Hotel did not have a pool.

“The staff were incredible, from the check in staff to the valet parking attendant, each one took the time to say hello, inquire about our stay. It was genuine and because of this, i would choose a kimpton hotel again. The hotel lobby was small, but clean and the room was clean, well kept. The hotel had a mini bar which we did not use do the expense of it, if prices had been cheaper we would have definitely used.”

Jun 6, 2009 by Randy from Warsaw,IN
Overall Rating: 7

• Spacious room.
• Allowed pets.

“Nice hotel, friendly staff if not always knowledgeable of neighborhood. Rooms starting to lose their edge. Not a true 3.5 star.”

Apr 29, 2009 by Lori from Coconut Creek,FL
Overall Rating: 8

• Warm and inviting.

“Everyone was friendly and helpful.”

Nov 28, 2008 by Mary Beth from Great Neck,NY
Overall Rating: 8

• The room was huge, clean and very comfortable. Staff nice. Good location.
• Public areas, lobby cramped, dim, worn and uninviting. Big contrast to room!

“Considering the comfort of the room, great value for the low Priceline rate! Note: when we were first shown our room and expressed worry that it would be over the hotel restaurant, we were switched to a room on a higher floor, no questions asked.”

Sep 6, 2008 by Raulico from N Miami Beach, FL
Overall Rating: 8
Cleanliness:[8] • Staff:[8] • Location:[8]

• Good location. Friendship.
• Front desk did not know about the city.

“The hotel was good. Big room, small bath.”

Sep 3, 2008 by Kristie from Concord, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great location, walk to Metro and Dupont Circle.
• Bathroom was too small.

“We loved the location, safe for walking and close to Dupont Circle full of restaurants, nightlife, cafes, Metro, etc. The staff was great! Very friendly, professional, helpful, welcoming etc. The hotel room was quiet and peaceful. The only downside to this hotel is the bathroom (toilet/shower room) was extremely small. We weren't traveling with a pet, but other guest we met were and the hotel is pet friendly.”

Aug 15, 2008 by Laura from Bellerose, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• Cookies and milk in the lobby every night!
• Nothing.

“The staff was so helpful and friendly. A nightly greeting with a complimentary glass of wine was a lovely touch. As was the nightly snack of Oreos and milk available in the lobby. The room was huge but still comfortable. I would recommend this hotel to anyone traveling to the DC area.”

Aug 15, 2008 by Eric from Youngstown, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Attractive decor, lot's of room, very clean. Enjoyed the Starbucks coffee every morning. Wine in evening was nice. Liked the Aveda products.
• Parking was a challenge. Parking garage at hotel was pricey. Curbside was available but challenging.

“My family really enjoyed our stay here. The room was gorgeous and beautifully decorated. It was also quiet. Liked the Aveda products. Enjoyed the Starbucks coffee every day. Staff was friendly and helpful. We would definitely stay here again and will recommend to friends.”

Jul 27, 2008 by Jy from Cortland, OH
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very modern and clean. The staff was wonderful, definitely top of the line.
• There was not much tourist information or recommendations.

“Our stay was fabulous. The rooms were clean and modern. The hotel is in walking distance to the Metro along with most tourist attractions. The cost of parking was a bit high, however much worth it considering parking in the DC area.”

Jul 27, 2008 by Lori from Newport News, VA
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[7]

• The staff was very friendly and the rooms clean.
• There was quite a bit of street noise.

“This hotel has a competent and considerate staff. The rooms are clean and spacious for the area and the wine hour each evening was a nice touch. It was a bit loud due to street noise, but overall my family had a nice time.”

Jul 10, 2008 by Sandra from Santa Barbara, CA
Overall Rating: 8
Cleanliness:[9] • Staff:[10] • Location:[10]

• The location was excellent.
• The odor of the room.

“Conveniently located, excellent value, and excellent staff--friendly and helpful.”

Jun 10, 2008 by Pitt
Overall Rating: 7

• The restaurant was very good.
• The staff is totally indifferent to guests.

“This hotel is more pet friendly than people friendly.”

May 27, 2008 by Arun from Bala Cynwyd, PA
Overall Rating: 7
Cleanliness:[8] • Staff:[8] • Location:[8]

• Convenient access to Dupont Circle Metro stop.
• Cable did not have Fox News Channel.

“Nice size room. No fitness center. Close to Dupont Circle and Foggy Bottom Metro stops. Three steps from entry to elevators which might be difficult for disabled individuals.”

Apr 21, 2008 by Martha from Madison, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[8]

• Staff was very helpful. Liked the free wine in the lobby!
• Bathroom was tiny.

“Hotel Madera has a very helpful, friendly staff. It's a short walk to the Metro Station -- we handed our car to the valet and didn't use it until we checked out. The room was very nice, clean, and attractive, with an office area, an exercise bike, and a dressing area, yet the bathroom was tiny -- fine if you're by yourself, but a little difficult for our family of four. The Sunday brunch at the hotel's restaurant was very tasty, but service was slow for those of us who were anxious to go sightseeing, not lounge around as many people might. I would definitely stay at this hotel again.”

Apr 13, 2008 by Lynn from Lansing, MI
Overall Rating: 9
Cleanliness:[10] • Staff:[9] • Location:[8]

• Beautiful, stylish room. Large room for the city. Pleasantly surprised.
• Limited room service. Breakfast served too late (7:15 am start time).

“Beautiful, stylish hotel in the heart of Dupont Circle. Within walking distance of Connecticut Ave. and all it has to offer. Not close to Metro, but great if you want to get away from the typical business/conference hotel. Truly a place to relax. Plug your I-Pod into the clock radio or bring your CDs for the in room stereo.”

Apr 10, 2008 by Krista from Spring, TX
Overall Rating: 8
Cleanliness:[8] • Staff:[9] • Location:[8]

• Wine and cookies.
• Lobby too small.

“Great overall hotel - upscale bath products and bedding. Our room was large. Free evening wine, cookies/milk, and morning coffee/tea were all pleasant surprises. Staff were extremely friendly and welcoming.”

Mar 30, 2008 by Kelly from Lake Mills, WI
Overall Rating: 9
Cleanliness:[9] • Staff:[9] • Location:[10]

• Location and room size.
• Would like to have coffee available longer.

“Very nice hotel with friendly staff in a great location. There were many places to eat within a few blocks, the metro was close, and the room was spacious.”

Mar 25, 2008 by Chutcharn K. from North Canton, OH
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[8]

• Cheap and clean. Reasonable price to stay in the center of DC.
• Parking.

“If you want to stay here in the center of DC, this is a cheap place and close to subway (Near Dupont center). But I would be a good idea to not bring your car with you, because it's not easy to find parking spot outside. You need to pay for 10 $ for parking during daytime. If you need to park at night (Valet 35$) or park outside.”

Mar 23, 2008 by Collin from Lubbock, TX
Overall Rating: 9
Cleanliness:[8] • Staff:[10] • Location:[7]

• Great beds and quality service.
• Smaller than it looked in the pictures.

“Great place to stay minutes from all the big attractions. Quiet, small, comfortable hotel.”

Mar 17, 2008 by Shannon from Baltimore, MD
Overall Rating: 9
Cleanliness:[10] • Staff:[8] • Location:[9]

• Upscale decor.
• Price of overnight parking.

“Excellent boutique hotel.”

Mar 5, 2008 by Geoff from Roanoke, VA
Overall Rating: 6
Cleanliness:[6] • Staff:[7] • Location:[9]

• Friendly Staff.
• Star decor, no lounge, no chain lock, dirty towel.

“This Hotel seemed to appeal to the more modern and hip demographic, but there were standard amenities that were absent that really make this a 2-star Hotel. There was no lounge, even though they had a complimentary wine hour. So guests could go downstairs and get their glass of wine, but had to take it up their room or drink it in the tiny lobby, standing in front of the desk clerk. There was simply no lounge whatsoever. There was no sliding chain lock on the door of the room, something that was very concerning. Also, the cleaning staff failed to identify themselves when knocking on the door, and went ahead and opened the door while we were getting out of the shower, even though it was 9 am (checkout time is noon). Also, one of the towels was a bit stained--lending a certain one-star-hotel feel to the experience. There were some other slight annoyances that were cleared up with a phone call, but just should not have occurred. I would definitely not recommend this hotel to anyone. There really is no excuse for the lack of standard hotel amenities in any hotel in Washington D.C.”

Feb 21, 2008 by Leah from Raleigh, NC
Overall Rating: 9
Cleanliness:[9] • Staff:[10] • Location:[8]

• The front desk service was wonderful.
• From the room we heard a lot of street and lobby noise.

“The hotel was very attractive and had great perks, like wine at 5:30 and milk and Oreo at 10:30. The staff was very professional and friendly; a great place to stay!”

Feb 8, 2008 by Nancy
Overall Rating: 10

• Cute, convenient to public transportation, comfortable

“Almost like a little neighborhood hotel. Staff very friendly and accomodating. Rooms very comfortable and clean. Loved the in room computer and printer. Close to restraunts and shopping. Three blocks from Metro.”

Jan 29, 2008 by Alan from Austin, TX
Overall Rating: 8
Cleanliness:[10] • Staff:[9] • Location:[10]

• Clean, centrally located, free internet, friendly staff.
• Rooms were relatively small and the bed and chairs were not particularly comfortable.

“On the bright side, the rooms were clean; the hotel is centrally located, with free internet, and friendly staff. However, the rooms were relatively small and the bed and chairs were not particularly comfortable. Overall, a good place to stay.”

Dec 9, 2007 by Myeong from New York, NY
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very friendly and kindness for stating. Very nice.
• None.

“It was very comfortable and easier to accessible to other areas.”

Nov 28, 2007 by Ludovic from Virginia Beach, VA
Overall Rating: 5
Cleanliness:[9] • Staff:[6] • Location:[5]

• Room.
• Noise.

“Very noisy hotel, they keep on playing music even during the night! Very hard to relax! Valet parking, you must wait for a long time to have your car.”

Nov 26, 2007 by Kelly from Luling, LA
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• I adored the "retro" appearance but like the ambience it created.
• I did not like the menu of the restaurant because of allergy reasons.

“Overall, Madera hotel was a great experience. The staff was very friendly and helpful. The room was spacious. The four of us felt like we were home on our five night stay. I would definitely stay here again. The metro was a couple blocks away which made easy access to all the DC area had to offer. Great hotel!”

Sep 24, 2007 by Linda from Washington, DC
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The hotel staff and accommodations were excellent.
• Can't think of anything.

“Very friendly staff, very helpful. Room was clean, housekeeping excellent.”

Sep 20, 2007 by Pearl from Blacksburg, VA
Overall Rating: 8
Staff:[5] • Location:[10]

• The location is excellent.
• The hotel staff consistently gave us bad directions to nearby restaurants etc.

“So-so. Overpriced.”

Sep 20, 2007 by Jacob from New Haven, CT
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Very fancy hotel, close to down town.
• Restaurant was a little expensive, but the food was fantastic.

“The hotel exceeded my expectations. It is a fancy hotel with beautiful rooms. The restaurant is trendy and has wonderful food. They have complementary wine during certain hours, which happened to be when we came in. Certainly a nice warm welcome.”

Sep 18, 2007 by Alysia from Cocoa, FL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• Great staff, great beds, great rooms!
• Parking was scarce but there was cheap public parking near.

“Great hotel; definitely exceeds the 3 star rating. Very trendy with great location! Only negative I can think of is the fact that the valet parking is very expensive, but you can put your car away for $10 a day and leave it there (you won't need it!).”

Aug 4, 2007 by Jean from Burbank, CA
Overall Rating: 9
Cleanliness:[10] • Staff:[10] • Location:[10]

• Friendly staff; complimentary wine in the evenings.
• I had to request a coffee maker be brought to my room.

“Fabulous location; large, gorgeous rooms; complimentary internet; complimentary wine in the evening, coffee in the morning. I did not like that I had to request a coffee maker for my room (should be standard equipment in a hotel of this quality), and that they only brought one coffee packet (most hotels supply three -- two regular, one decaf). Sure, they served fresh complimentary coffee, but only in the morning, and only in the lobby (which means getting dressed and looking presentable). Otherwise, no complaints.”

Aug 1, 2007 by Liz from New York, NY
Overall Rating: 7
Cleanliness:[8] • Staff:[7] • Location:[10]

• I liked the hotel restaurant and the almost constant free snacks and drinks in the lobby.
• Hotel ran out of 2-bed rooms, room service not 24-7, hotel ran out of tourist maps, very small lobby.

“The Hotel Madera is ideally located near the Dupont Circle Metro and many restaurants and bars in DC. Interesting, safe neighborhood. The lobby is very small but offers snacks from wine at 5pm to afternoon apples to cookies at night. Unfortunately, the hotel ran out of 2-bed rooms (though we had called to request one a few days in advance) and put us in the "Cardio Suite" which featured a treadmill (not useful in 95 degree DC weather). Also, the hotel ran out of DC maps and I had to go to another hotel in the area to get one. Nice feature was that they give you an option of what newspaper you would like - had the choice of the Sunday NYT or the Sunday Washington Post. The Firefly restaurant off the lobby is great, very cute, trendy, and clearly popular with actual DC residents and not just hotel guests. Also, note that hotel does not offer 24-7 room service.”

Jul 26, 2007 by Jeff from Norfolk, VA
Overall Rating: 7
Cleanliness:[7] • Staff:[8] • Location:[7]

• Unique room furnishings; spacious rooms; helpful staff.
• Elevator needed to be deodorized.

“I would recommend this hotel to anyone traveling to the D.C. area. Location near Dupont Circle is ideal. Our comfortable, spacious and clean room was a delight. The friendly, courteous staff was an added plus.”

Jun 29, 2007 by Ellen from Thomaston, ME
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[9]

• The staff was the friendliest I have ever seen. Extremely helpful.
• Getting from the front desk to the elevators there were steps and carrying suitcases up them was not easy.

“The staff was the friendliest I have ever encountered. They could not have been any more helpful. The location was fine. It was a clean neighborhood that felt safe.”

May 2, 2007 by Carl from Branford, CT
Overall Rating: 5
Cleanliness:[10] • Staff:[8] • Location:[5]

• Quiet neighborhood.
• Size of rooms, especially bathroom: decor unattractive.

“Much left to desire at hotel Madera, a 2-star hotel trying to pass as 3-star. I found it to be overpriced. I've enjoyed much nicer lodging in the same area for the same cost.”

Aug 2, 2006 by Peri W. from Huntsville, AL
Overall Rating: 10
Cleanliness:[10] • Staff:[10] • Location:[10]

• The Firefly Restaurant, hotel service, hip decor, location, wine happy hour, boutique environment, comfort.
• Nothing

“The Hotel Madera is a gem in the Kimpton chain. Discreet. Quiet. Lovely hip decor. Excellent restaurant and small bar. Top notch service. Large, clean rooms. Safe for a single woman traveler. Convenient to Dupont Circle area and METRO.”

1 of 1 people found this review helpful.

Oct 9, 2005 by Nancy from Arlington, MA
Overall Rating: 10
Cleanliness:[9] • Staff:[10] • Location:[10]

• The staff was superb. The personalized service was unbeatable.
• There needed to be better lighting in the hotel room.

“I would recommend this hotel to anyone staying in the D.C area. It was a great location, the hotel was small and very personalized.”

1 of 2 people found this review helpful.

Jun 19, 2005 by Tracy from Klamath Falls, OR
Overall Rating: 10
Cleanliness:[9] • Staff:[9] • Location:[8]

• Did not care for paying $29 per day car storage

“Very nice and quiet facility.”

4 of 5 people found this review helpful.